NYC Health + Hospitals

Name

NYC Health + Hospitals

Legal name

NYC Health + Hospitals

Website

https://nychealthandhospitals.org

Company type

Public

Founded year

1736

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Product category

Public Hospital and Health System

NAICS

General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (6221), Hospitals (622), Other Outpatient Care Centers (62149)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Skilled Nursing Care Facilities (8051), Services-Health Services (8000)

akta.pro primary industry

Safety-Net & Public Hospitals (HLAFAAAD)

akta.pro secondary industries

Community & Regional General Hospitals (HLAFAAAB), Subacute Care Facilities (HLAFAFAE), Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)

Keywords

• Public hospital services
• Community health centers
• Behavioral health services
• Long-term care
• Virtual urgent care

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Government Healthcare Reimbursement: Primary revenue from Medicaid, Medicare, and other government healthcare programs for insured patients served across the system.
2. Patient Services Revenue: Revenue from direct patient care services across hospitals, clinics, and long-term care facilities for all New Yorkers regardless of ability to pay.
3. MetroPlusHealth Premium Revenue: MetroPlusHealth health plan serves members with the health system providing integrated care, generating premium revenue through the affiliated health plan.
4. Grant Funding: Philanthropic and government grants supporting specific programs including mental health integration, behavioral health workforce training, and capital investments.
5. City Government Funding: Annual appropriations from New York City government to support public health system operations and expansion of healthcare access.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

NYC Health + Hospitals operates as a public hospital and ambulatory care delivery system, providing acute, primary, specialty, behavioral, emergency, and long-term care services to New Yorkers across 70+ locations. Core offerings span hospital inpatient and outpatient care, community health center services, virtual/ExpressCare urgent care, NYC Care membership for the uninsured, MetroPlusHealth insurance, correctional health, and ancillary services including pharmacy home delivery and transitional housing for behavioral health patients.

Product overview

NYC Health + Hospitals is the largest municipal health care delivery system in the United States, providing essential inpatient, outpatient, and home-based services to more than one million New Yorkers every year in over 70 locations across the city's five boroughs. The system operates as an integrated network comprising 11 acute care hospitals, 5 post-acute/long-term care facilities, the Gotham Health Centers network (29 FQHC sites), correctional health services, home care services, and the MetroPlusHealth insurance plan. Core patient-facing products include Virtual Care (encompassing ExpressCare virtual urgent care, MyChart patient portal, telephone visits, and video visits), the NYC Care program for uninsured New Yorkers, and the Bridge to Home transitional housing program for individuals with serious mental illness. The Gotham Health Centers provide comprehensive primary and specialty care including radiology, dermatology, and pharmacy services. Specialty programs include Mental Health Assistant programs, Care Corps workforce training, Plant-Based Lifestyle Medicine, and youth health clinics. The Maimonides Health partnership (pending regulatory approval as of late 2025) would add Brooklyn's major healthcare provider to the system.

Differentiator

Problem solved

Functional benefit

Brands

• Gotham Health Centers: Network of community health centers providing primary and preventive care across all five boroughs of New York City
• NYC Care
• ExpressCare
• MetroPlusHealth
• Correctional Health Services
• WARM Program

Products and services

• NYC Care
• MetroPlusHealth Insurance Plan
• Gotham Health Centers
• ExpressCare Virtual Urgent Care
• Bridge to Home Transitional Housing
• Da Vinci Robotic Surgery Program
• NICU Modernization at NYC Health + Hospitals/Lincoln
• Breast Tumor Cryoablation Service at NYC Health + Hospitals/Kings County
• Elevate You Youth Clinics
• Mental Health Assistant Program
• Care Corps Program
• Plant-Based Lifestyle Medicine Program

Quantifiable outcome

• 20% reduction in average hospital stay for lung lobe resections (from 18.5 to 8.8 days) and nephrectomies (from 11.9 to 2.8 days) through robotic surgery
• +3 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core, major, minor and support.

• MetroPlusHealthcoreStrategic or Co-development Partner · 7 August 2026Integrated health plan partnership where MetroPlusHealth provides insurance coverage and NYC Health + Hospitals provides care. MetroPlusHealth achieved 4-star Medicare Advantage rating through this integration.
• HealthfirstmajorStrategic or Co-development Partner · 18 May 2026Collaboration on Community Health Worker program embedding CHWs in pediatric practices in Bronx and Upper Manhattan, developed with Boston Medical Center's TEAM UP Scaling and Sustainability Center and NYC REACH, leveraging NYS Medicaid CHW benefit.
• Project RenewalmajorStrategic or Co-development Partner · 15 May 2026$2 million Care Corps program to train and employ New Yorkers in behavioral health roles. 45 individuals graduated with 78% hired into relevant healthcare positions; program expanding through 2026.
• CarecubesminorChannel Partner/ Reseller/ Distributor · 19 March 2026Initial customer for Carecubes isolation unit product at Bellevue Hospital. Carecubes FDA 510(k)-cleared isolation unit isolates pathogens rather than patients.
• NETEC (National Emerging Special Pathogens Training and Education Center)majorStrategic or Co-development Partner · 11 February 2026$100,000 grant from University of New Mexico (funded by Robert Wood Johnson Foundation) for Project ECHO emergency preparedness program covering HHS Region 2, led by Bellevue Hospital as Regional Emerging Special Pathogens Treatment Center.
• ScriptDropsupportTechnology or Integration · 8 January 2026Pharmacy home delivery partnership delivering prescriptions to patients' homes within one business day across all 29 Gotham Health locations, excluding controlled substances and refrigerated medications.
• FAIR HealthminorStrategic or Co-development Partner · 22 October 2025Participation in FH SHARE NYC initiative using shared decision-making tools for diverse older adults at point of care to help patients understand treatment options and costs.
• Urban Health PlanmajorStrategic or Co-development Partner · 24 September 2025ACGM-accredited Community Psychiatry Residency Program launching July 2026 in partnership with Elmhurst and Lincoln hospitals. Training across inpatient, outpatient, and community-based settings to address NYC mental health provider shortage.
• OraclecoreTechnology or Integration · 3 September 2025Collaboration to upgrade finance, supply chain, and HR processes to Oracle Fusion Cloud Applications. System-wide consolidation replacing siloed data systems with unified business platform to increase efficiency, reduce costs, and improve security.
• Gotham HealthcoreStrategic or Co-development Partner · 5 June 2025Partnership hosting 'We Belong Here' art exhibition celebrating immigrants, promoting healthcare access through NYC Care program with support from Laurie M. Tisch Illumination Fund.
• UNIQLOminorGTM or Marketing Partner · 26 November 2024HEATTECH clothing donation initiative providing 50,000 units to NYC Health + Hospitals Street Health Outreach & Wellness program for individuals experiencing homelessness.

Scale indicators8 records

Recent moves9 records

Expansion highlights7 records

Direct peers

• Los Angeles County Department of Health Services: LA County DHS operates the second-largest public safety-net health system in the U.S., running acute hospitals, ambulatory care, and correctional health for LA County's uninsured. Directly comparable mission and structure to NYC H+H's safety-net public hospital system.
• Cook County Health (Chicago): Cook County Health operates Stroger Hospital, Provident Hospital, and a network of community health centers serving as the public safety-net system for Chicago and Cook County. Comparable mission, payor mix, and political funding model to NYC H+H.
• Jackson Health System (Miami-Dade): Jackson Health System is a large public safety-net system owned by Miami-Dade County, operating multiple hospitals and primary care centers with an affiliated health plan (Jackson Health Plans). Highly comparable as a public integrated payer-provider safety-net system.
• Denver Health: Denver Health is a vertically integrated public safety-net health system with an acute hospital, community clinics, and Denver Health Medical Plan, similar in structure to NYC H+H's hospital + Gotham Health + MetroPlusHealth model.
• Harris Health System (Houston): Harris Health is the public hospital district serving Harris County, Texas, operating acute care hospitals and a large community clinic network for uninsured and underinsured residents. Comparable mission and federally-qualified health center integration.
• Cambridge Health Alliance: Cambridge Health Alliance is a public, academic community health system serving the Boston metro area, providing care regardless of insurance status with an affiliated payer. Comparable as a smaller-scale public integrated safety-net system.

Broad incumbents

• NewYork-Presbyterian Hospital: NewYork-Presbyterian is the largest hospital system in NYC by revenue and academic footprint, operating multiple acute care hospitals across Manhattan and Brooklyn. Overlaps with NYC H+H in NYC market and patient acuity spectrum but operates on a private academic model with substantially different payer mix.
• Mount Sinai Health System: Mount Sinai is a major NYC-based private academic health system with multiple hospitals and a large ambulatory network. Overlaps with NYC H+H on NYC geography, specialty service lines, and behavioral health, but serves a predominantly commercially insured population.
• HCA Healthcare: HCA Healthcare is the largest for-profit hospital operator in the U.S. with 180+ hospitals across 20 states. Comparable in scale of acute care delivery, corporate operating playbook, and capital intensity, though operating model and payer mix differ materially from NYC H+H.
• CommonSpirit Health: CommonSpirit Health is one of the largest non-profit health systems in the U.S., operating 140+ hospitals across 20+ states with extensive community health and safety-net exposure. Comparable as a large-scale mission-driven system with mixed payer mix, though multi-state rather than single-municipality.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/nychealthsystem
• Facebookfacebook.com/nychealthsystem
• LinkedInlinkedin.com/company/nyc-health-and-hospitals-corporation
• Instagraminstagram.com/nychealthsystem

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries20 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NYC Health + Hospitals