Atlanta Workforce Development Agency

What Atlanta Workforce Development Agency does

The Atlanta Workforce Development Agency, operating as WorkSource Atlanta, is the designated Local Workforce Development Area 3 entity for the City of Atlanta and the city's American Job Center, administered as a division of the City of Atlanta's Department of Labor and Employment Services (ADOLES). The agency delivers no-cost employment, training, and career development services funded primarily through the federal Workforce Innovation and Opportunity Act (WIOA) of 2014, with services targeted at four primary segments: adult job seekers, dislocated workers, youth ages 16–24 (via the Youth R.I.S.E. program), and Atlanta employers.

Its core product surface is organized around four program lines — Adult Services, Dislocated Worker Services, Youth R.I.S.E. (Reaching Independence through Skills & Employment), and Business Services — supplemented by the Career Coach Mobile Career Center (a satellite-equipped, ADA-accessible mobile unit with 12 Dell computers deployed to underserved neighborhoods), the WorkSource Georgia Portal for online participant registration and eligibility management, and credential partnerships including Grow with Google Career Certificates delivered through Coursera. Underlying technology is modest and primarily administrative: a state-hosted portal, standard assessment tools (TABE, Kenexa Prove-It), and a Work Readiness curriculum co-developed with SHRM Atlanta.

The business model is government appropriations rather than commercial revenue. All services are provided at no cost to eligible job seekers and to employers; funding flows from federal WIOA grants administered by the U.S. Department of Labor, supplemented by City of Atlanta budget allocations (e.g., $2 million for the 2024 Summer Youth Employment Program). Employer-facing value capture is indirect (WOTC tax credits up to $9,600 per qualified hire, OJT wage reimbursement up to 75%, recruitment support). The agency operates under a board appointed by the Mayor of Atlanta and is embedded in a dense regional ecosystem of One-Stop Partners, community-based organizations, and other Workforce Region 3 boards (CobbWorks, DeKalb Workforce Development, Fulton County Office of Workforce Development, ARWB).

Name

Atlanta Workforce Development Agency

Legal name

WorkSource Atlanta

Website

https://worksourceatlanta.org

Company type

Public

Founded year

1998

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

WorkSource Atlanta is the City of Atlanta's federally designated workforce development agency, providing no-cost employment, training, and career services to job seekers, dislocated workers, youth, and employers under WIOA funding as a division of ADOLES.

Ownership category

akta.pro rank

Product category

Workforce Development Services

NAICS

Employment Services (5613), Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Technical and Trade Schools (6115), Apprenticeship Training (611513)

SIC

Services-Employment Agencies (7361), Services-Educational Services (8200)

akta.pro primary industry

Public Workforce Development Programs (WIOA/One-Stop Career Centers) (EDAAAOAA)

akta.pro secondary industries

Dislocated Worker & Rapid Response / Reemployment Programs (EDAAAOAF), Youth & Young Adult Workforce Programs (Out-of-School Youth) (EDAAAOAD), Incumbent Worker Training & Upskilling (EDAAAOAE)

Keywords

• Workforce development services
• Job training programs
• Career counseling services
• Employment placement assistance
• Youth employment programs

Headquarters

HQ city

Atlanta

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Others

Revenue model

1. Federal WIOA Funding: Primary funding from the Workforce Innovation and Opportunity Act (WIOA) of 2014 through the U.S. Department of Labor, providing funds for employment and training services to dislocated workers, low-income adults, and youth

Pricing tiers

Distribution channels6 records

Marketing channels7 records

Core offering

Atlanta Workforce Development Agency, operating as WorkSource Atlanta, functions as the American Job Center for the City of Atlanta, delivering no-cost employment, training, and career development services funded by the federal Workforce Innovation and Opportunity Act (WIOA) of 2014. It provides career counseling, occupational skills training, resume workshops, supportive services, and recruitment support for job seekers (adults, dislocated workers, and youth ages 16-24), along with employer services such as On-the-Job Training wage reimbursement, customized training, and job fairs.

Product overview

WorkSource Atlanta is a workforce development agency and American Job Center that operates as a single unified service platform providing employment, training, and career development programs for job seekers and employers in the City of Atlanta. The core offerings include the Youth R.I.S.E. Program for youth ages 16-24, Adult Services for job seekers over 18, and Dislocated Worker Services for those who lost employment. For employers, Business Services provides On-the-Job Training, Incumbent Worker Training, Customized Training, and Work Experience programs. Additional services include a Career Coach Mobile Career Center that brings workforce services to underserved communities, Grow with Google Career Certificates for digital skills training, and Career Services with work readiness classes and job search assistance. The agency also provides Recruitment Support for employers and Job Trends intelligence on high-demand occupations.

Differentiator

Problem solved

Functional benefit

Products and services

• Youth R.I.S.E. Program (Reaching Independence through Skills & Employment) Year-round workforce development program for City of Atlanta youth ages 16-24 offering paid work experience, job readiness training, education support (GED/HS), career advisement, coaching, industry-recognized certificates, and financial literacy for in-demand careers.
• Adult Services Workforce development services for adults 18+ including career counseling, skills assessment, job readiness training, resume workshops, computer skills training, and funding for occupational training for low-income adults eligible under WIOA.
• Dislocated Worker Services Services for individuals who lost employment through no fault of their own, including rapid response, career counseling, job search assistance, resume preparation, and WIOA-funded training to help workers transition into new careers.
• Business Services

Quantifiable outcome

• More than 3,000 young people engaged through Mayor Dickens' 2022 Summer Youth Employment Program
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

16 partnerships are on record, tiered core.

• AARP Foundation Senior Community Service Employment Program (SCSEP)coreStrategic or Co-development PartnerThe SCSEP provides part-time community service work and training for unemployed low-income older persons age 55 and older and helps them obtain paid employment. Serves persons with family incomes at or below 125% of poverty income guidelines in Georgia.
• Atlanta Public Schools – Adult EducationcoreStrategic or Co-development PartnerProvides free academic services, GED preparation, and English as a Second Language to adults in Atlanta and Fulton County. Classes open to individuals aged 18 and older. All classes are free.
• Atlanta Technical College (ATC)coreStrategic or Co-development PartnerAccredited institution within the Technical College System of Georgia providing affordable lifelong learning, associate degrees, diplomas, technical certificates of credit, customized business training, and continuing education using state-of-the-art technology.
• Fulton-Atlanta Community Action Authority (FACAA)coreStrategic or Co-development PartnerOpened in 1991, FACAA has helped more than one million residents through social services, advocacy, and community education for low-income individuals and families in Atlanta and Fulton County.
• Georgia Department of LaborcoreStrategic or Co-development PartnerProvides wide range of services including administration of unemployment insurance, employment services, and workforce information to the public and private sectors.
• Georgia Vocational Rehabilitation Agency (GVRA)coreStrategic or Co-development PartnerProvides services to help eligible persons with disabilities prepare for, start, and maintain competitive employment through more than 35 offices statewide with expert teams knowledgeable of marketplace and support services.
• Job Corps (Atlanta Job Corps Center)coreStrategic or Co-development PartnerNo-cost education and career technical training program administered by U.S. Department of Labor helping young people ages 16-24 improve their quality of life through career technical and academic training.
• Urban League of Greater AtlantacoreStrategic or Co-development PartnerProvides programming designed to deliver practical, relevant, and applicable solutions to empower individuals and families with employment resources, skills, and access.
• Georgia Building Trades Academy YouthBuildcoreStrategic or Co-development PartnerPrepares students to achieve success through innovative partnerships and unique job readiness experiences, helping students meet personal and educational goals while embarking on construction trades careers.
• Atlanta Regional Workforce Board (ARWB)coreStrategic or Co-development PartnerLocal partnership of business, education, labor, and community leaders providing policy guidance for WIOA Service Area representing Cherokee, Clayton, Douglas, Fayette, Gwinnett, Henry, and Rockdale counties.
• CobbWorkscoreStrategic or Co-development PartnerWorkforce development center established in 2000 serving Cobb County residents and businesses, ensuring adequate supply of skilled workers while supporting recruitment needs.
• DeKalb Workforce Development (DWD)coreStrategic or Co-development PartnerDivision of DeKalb County Government under executive office of CEO, uniting collaboration of service organizations providing unified education, training, and employment programs.
• Fulton County Office of Workforce DevelopmentcoreStrategic or Co-development PartnerAssists Fulton County residents and employers in developing and sustaining workforce that realizes viable incomes and benefits through interview skills, employment applications, and resume support.
• Martin Luther King Sr. Community Resources CollaborativecoreChannel Partner/ Reseller/ DistributorAffiliate location at 101 Jackson Street NE serving individuals and families in Atlanta's Sweet Auburn and Old Fourth Ward neighborhoods with job-related services.
• Westside WorkscoreChannel Partner/ Reseller/ DistributorAffiliate location at 261 Joseph E. Lowery, NW focusing on creating employment opportunities and job training for residents of westside communities including Vine City, English Avenue, and Castleberry Hill.
• Youth R.I.S.E. Employer PartnerscoreChannel Partner/ Reseller/ DistributorCompanies such as Accenture partner with Youth R.I.S.E. program for paid work experiences, career talks, job shadowing, worksite tours, skill-building workshops, and employment pathways for youth ages 16-24.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Workforce Solutions (Houston/Gulf Coast): A large-metro WIOA Local Workforce Development Board operating as the American Job Center for the Houston/Gulf Coast region. Operates the same WIOA-aligned adult, dislocated worker, and youth programs with employer services, making it a structurally identical peer to WorkSource Atlanta.
• Chicago Cook Workforce Partnership: The WIOA Local Workforce Development Board for Cook County/Chicago, one of the nation's largest. Runs analogous American Job Center services (career coaching, OJT, employer partnerships, youth programs) in a major-metro environment, making it a direct operational peer.
• CareerSource Florida Network: Statewide network of regional WIOA Local Workforce Development Boards including flagship offices such as CareerSource Tampa Bay and CareerSource Central Florida. Comparable in delivering employer recruitment, OJT/IWT, and adult/youth services under federal workforce policy.
• Workforce Central (Seattle/Puget Sound): WIOA Local Workforce Development Board serving Seattle-King County. Operates WorkSource sites, mobile and partner-delivered services, and employer OJT programs — closely analogous to WorkSource Atlanta's integrated One-Stop model.
• NYC Workforce1 Career Centers (SBS): NYC Department of Small Business Services' Workforce1 Career Centers serve as the city's WIOA-aligned American Job Centers, delivering sector-focused training and employer connections. Operationally the closest major-metro comparator to WorkSource Atlanta.
• EmployIndy (Indianapolis): Workforce development intermediary serving Marion County/Indianapolis with employer-driven training, youth programs (including Project Indy), and OJT — structurally analogous to AWDA's adult/youth/employer service triad.
• San Diego Workforce Partnership: WIOA Local Workforce Development Board for San Diego County, operating multiple America's Job Center of California locations with sector-focused employer engagement and youth programs — a direct operational peer.

Broad incumbents

• Michigan Works! (statewide network): Statewide umbrella of 16 regional Michigan Works! Agencies that deliver WIOA services. Comparable to the broader WorkSource Georgia / Atlanta Regional Workforce Board ecosystem in which AWDA operates.
• Robert Half International: Largest U.S. commercial staffing and placement firm competing for the same employer-recruitment and job-seeker matching demand that AWDA addresses, though via fee-based services rather than WIOA-funded no-cost delivery.

Regional players

• Atlanta Regional Workforce Board (ARWB): Policy and planning body for Workforce Region 3 covering Cherokee, Clayton, Cobb, Douglas, Fayette, Gwinnett, Henry and Rockdale counties — adjacent WIOA-region governance, directly complementing AWDA's City of Atlanta scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/atlworkforce
• LinkedInlinkedin.com/company/city-of-atlanta

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Atlanta Workforce Development Agency