PCCW
- Company typePublic
- Founded1999
- HeadquartersQuarry Bay, Hong Kong SAR China
- Headcount5,001–10,000
- GTM typeB2B and B2C
- OfferingServices
PCCW firmographics
Firmographics- Name
- PCCW
- Legal name
- PCCW Enterprises Limited
- Website
- https://pccw.com
- Company type
- Public
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
PCCW industry classification
Industry- Product category
- Integrated Telecommunications and Media
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Computer Communications Equipment (3576), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)
- akta.pro secondary industries
- Service Function Chaining (SFC) (HDAFANAH), Membership/Subscription Concierge Virtual Care (HLALAAAH)
Keywords
Where PCCW is headquartered
LocationHeadquarters
- HQ city
- Quarry Bay
- HQ country
- Hong Kong SAR China
- HQ region
- Asia
Offices11 records
Markets served
PCCW business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain
Revenue model
- Telecommunications Services (HKT): Revenue from fixed-line, broadband Internet, mobile communication services, and enterprise solutions through HKT subsidiary - core telecommunications business generating majority of group revenue
- Media and Entertainment (Viu, Now TV, ViuTV): Revenue from OTT video streaming subscriptions (Viu paid subscribers), pay-TV services (Now TV), and free TV advertising (ViuTV), content production and distribution
- IT Solutions (PCCW Solutions): Revenue from digital solutions, IT and business process outsourcing, cloud computing, system development and integration, managed services for enterprise customers
- Property Development (PCPD): Revenue from property development and investment through Pacific Century Premium Developments Limited
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Viu offers dual-tier model with free ad-supported and paid premium options |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels5 records
PCCW product offering
Product offeringCore offering
PCCW is a Hong Kong-headquartered conglomerate that provides integrated telecommunications (fixed-line, broadband, 5G mobile), pan-regional media and OTT video streaming (Viu in 16 markets, Now TV pay-TV, ViuTV free TV), enterprise IT and digital transformation services (PCCW Solutions), and adjacent digital services (telemedicine via DrGo, virtual banking via Mox, mobile payments via Tap & Go, loyalty via The Club). Through its HKT subsidiary it is Hong Kong's largest mobile operator, delivering a unique quadruple-play experience combining fixed-line, broadband, mobile and media entertainment.
Product overview
PCCW is a technology, media and telecommunications conglomerate headquartered in Hong Kong operating through three main business segments: HKT (telecommunications), PCCW Media (multimedia and entertainment), and PCCW Solutions (IT services). The HKT segment provides a quadruple-play experience through fixed-line, broadband, mobile and media entertainment services under brands including NETVIGATOR, csl, 1O1O, and Now TV. PCCW Media operates the pan-regional Viu OTT streaming service (15.5 million paid subscribers), free TV via ViuTV, music streaming via MOOV, and content production through MakerVille. PCCW Solutions delivers enterprise IT solutions including cloud, managed services, and IoT. Additional services include the DrGo telemedicine platform, The Club loyalty programme, Tap & Go mobile payment, Mox virtual bank, and specialized platforms like Now Studio and Go Wallet blockchain loyalty.
Differentiator
Problem solved
Functional benefit
Brands
- Viu Original: Premium original productions under the Viu OTT service brand
- Now Studio
- MakeALive
- NETVIGATOR
- 1O1O HOME
- DrGo
- Tap & Go
- The Club
- HKT Smart Living
- Mox
- ViuTVsix
- Infinitum Communications Suite
- iVisionBanking
- Sooper Yoo
Products and services
- HKT (Quadruple-Play Telecommunications) Hong Kong's premier integrated telecommunications service provider offering fixed-line, broadband, 5G mobile communication, pay-TV and media entertainment as a quadruple-play bundle to residential and business customers.
- Viu OTT Streaming Pan-regional over-the-top video streaming service with 15.5 million paid subscribers (December 2024) across 16 markets, offering ad-supported free tier and premium subscriptions with local and regional content in multiple languages, including Viu Originals.
- Now TV Pay-TV broadcaster and streaming service in Hong Kong offering exclusive sports content including Premier League and FIFA World Cup 2026 (104 matches in 4K), plus entertainment and movie programming.
- ViuTV Domestic free-to-air TV service in Hong Kong with Cantonese channel 99 and English-language channel 96 (ViuTVsix), broadcasting 24 hours daily with entertainment, variety shows, drama, news and sports.
- PCCW Solutions Enterprise IT services flagship delivering digital solutions, IT and business process outsourcing, cloud computing, system development and integration, managed services, e-commerce and IoT solutions to enterprise and government customers across Hong Kong, Chinese Mainland and Southeast Asia.
- NETVIGATOR Broadband Residential broadband internet service under the HKT group offering fiber-to-the-home connections including Hong Kong's first 5000M residential FTTH service.
- csl Mobile Mass-market mobile telecommunications brand under HKT offering 5G services, postpaid and prepaid plans, IoT connectivity and Tiantong satellite communications to consumers in Hong Kong.
- 1O1O and 1O1O HOME Premium mobile telecommunications and premium home broadband brand under HKT offering high-end 5G mobile services to consumers and the 1O1O HOME premium lifestyle broadband experience.
- MOOV Music Digital music streaming service and live music concert platform operating in Hong Kong under PCCW Media.
- DrGo HealthTech Platform HealthTech telemedicine platform providing video consultation, FibriCheck atrial fibrillation detection, and the One Wellness membership programme integrating travel protection, video consultation and in-person health and wellness services.
- Mox Virtual Bank Digital virtual bank joint venture with Standard Chartered and Trip.com offering an all-in-one numberless bank card and full mobile banking experience to consumers.
- Tap & Go Mobile Payment Mobile payment service and stored value facility operated by HKT enabling contactless in-store and online payments.
- The Club Loyalty Programme HKT loyalty and lifestyle programme integrating e-commerce, travel, insurance and other services for Hong Kong consumers across the PCCW digital ecosystem.
- MakerVille Content Production Content creation and talent management arm of PCCW Media producing Viu Originals and premium drama series (including 'The Season' with SK Global for Hulu) and operating the MakeALive live concert streaming platform.
- AI Superhighway Asia's first 800G Wide Area Network launched by HKT in February 2025 to support enterprise AI and supercomputing workloads.
- HKT POS Payment Acceptance App-based payment acceptance solution launched by HKT in August 2024 enabling merchants to accept digital payments via mobile.
- HKT Enterprise Solutions Enterprise-focused ICT solutions from HKT including managed services, SD-WAN, cloud computing and digital transformation services for corporate and government customers.
- Go Wallet Blockchain Loyalty Platform Blockchain-based marketing and loyalty platform launched by HKT in February 2025 for partner brands and customers.
Quantifiable outcome
- 15.5 million paid Viu subscribers across 16 markets as of December 2024
- +2 more outcomes
Companies that use PCCW
Customer profileNamed customers4 records
Segments2 records
Ideal customer profiles2 records
PCCW technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature4 records
PCCW partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered minor and core.
- EdUHK (Education University of Hong Kong)minorHKT and EdUHK signed MoU to provide scholarship for 13 Kazakhstan students - community engagement and educational initiative.
- SK GlobalcoreCo-production partnership for premium drama series 'The Season' - flagship drama produced by PCCW Media and SK Global featuring international cast including Jessie Mei Li, Toby Stephens, and Karena Lam. Premieres June 2025 on Hulu.
- Korea Creative Content AgencyminorMoU signed with Korea Creative Content Agency to expand Viu's genre diversity, production, investment and distribution of K-content.
- CANAL+coreStrategic partnership forged to accelerate growth of Viu streaming service in international markets where CANAL+ has presence.
- LenovocoreStrategic partnership announced to form technology solutions powerhouse in Asia Pacific, combining PCCW Solutions' IT services with Lenovo's technology products.
- New World DevelopmentcoreStrategic alliance between HKT and New World Development to accelerate digital transformation and bring cloud-based 'Workplace for Tomorrow' to Guangdong-Hong Kong-Macao Greater Bay Area.
- Standard CharteredcoreJoint venture partnership for Mox virtual bank - developed in partnership with PCCW, HKT, and Trip.com. Received virtual bank license from HKMA in March 2019. Launched services in 2020.
- Trip.comcorePartnership in Mox virtual bank consortium along with PCCW and Standard Chartered, bringing travel and lifestyle integration to the digital banking platform.
Scale indicators8 records
Recent moves11 records
Expansion highlights6 records
PCCW competitors and assessment
Company assessmentDirect peers
- CITIC Telecom International: Hong Kong-based telecom and ICT services provider with enterprise and carrier services across Asia-Pacific. Directly comparable to PCCW Global's enterprise/carrier business and PCCW Solutions' regional managed services.
- iQIYI: Leading Chinese-language OTT streaming service with subscription and ad-supported tiers, original productions, and international expansion across Southeast Asia. Direct comparable for Viu's regional OTT business model and original content strategy.
- KT Corporation: South Korea's integrated telecom carrier with fixed-line, mobile (5G), IPTV (olleh tv), and OTT (Seezn/genie) operations. Comparable for HKT's quadruple-play model and Viu's OTT positioning in K-content-driven markets.
- Singapore Telecommunications (Singtel): Singtel is Asia's largest telecom group with comparable consumer mobile, fixed/broadband, pay-TV, OTT (HBO GO, Castify), and enterprise ICT services across Singapore, Australia (Optus), and emerging Asia. Direct strategic comparable for PCCW's HKT and PCCW Solutions across the region.
- Chunghwa Telecom: Taiwan's incumbent telecom operator providing mobile, fixed-line, broadband, and MOD IPTV services. Closely comparable for HKT's consumer telecom mix and Asia-Pacific enterprise services footprint.
- HKT Limited: HKT is PCCW's majority-owned telecom subsidiary and the core operating business of the group. Most direct comparable for the consumer telecom and enterprise ICT segments; the HKT listing (SEHK: 6823) functions as a pure-play vehicle for PCCW's telecom/media assets.
- HCL Technologies: HCL acquired PCCW Solutions' HCL Insys in 2019 to expand in Southeast Asia, signaling head-to-head competition with PCCW Solutions in regional IT services, managed services, and digital transformation. Direct comparable for PCCW Solutions' enterprise IT offerings.
Others
- Lenovo Group: PCCW Solutions' 2022 strategic partner for an Asia-Pacific technology solutions powerhouse combining Lenovo's hardware with PCCW's IT services. Adjacent technology ecosystem partner and channel collaborator for enterprise digital transformation.
Broad incumbents
- China Mobile: China's largest mobile operator and PCCW's strategic shareholder via China Unicom board representation. Largest regional incumbent for fixed/mobile/broadband scale and 5G infrastructure investment benchmarks relevant to HKT's strategy.
- Tencent Video: WeTV, Tencent's international OTT platform, competes head-to-head with Viu across Southeast Asia, the Middle East, and other emerging markets where Viu operates. Comparable for pan-regional OTT ambitions and Chinese-language content monetization.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
PCCW social profiles
Digital presencePCCW financial estimates
Financial estimateRevenue estimate
Valuation estimate
PCCW leadership team
Management profileNumber of profiles
Profiles32 records
PCCW subsidiaries and ownership
Company hierarchySubsidiaries12 records
PCCW funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PCCW M&A and investment
M&A and investmentM&A8 records
Investments15 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PCCW
What does PCCW do?
PCCW is a Hong Kong-headquartered conglomerate that provides integrated telecommunications (fixed-line, broadband, 5G mobile), pan-regional media and OTT video streaming (Viu in 16 markets, Now TV pay-TV, ViuTV free TV), enterprise IT and digital transformation services (PCCW Solutions), and adjacent digital services (telemedicine via DrGo, virtual banking via Mox, mobile payments via Tap & Go, loyalty via The Club). Through its HKT subsidiary it is Hong Kong's largest mobile operator, delivering a unique quadruple-play experience combining fixed-line, broadband, mobile and media entertainment.
Is PCCW a public or private company?
PCCW is a public company. It is classified as public and is currently operating.
When was PCCW founded?
PCCW was founded in 1999. It employs 5,001 to 10,000 people.
Where is PCCW based?
PCCW is headquartered in Quarry Bay, Hong Kong SAR China, in the Asia region.
How does PCCW make money?
Four revenue lines are on record. Telecommunications Services (HKT) is the primary driver. The others are media and Entertainment (Viu, Now TV, ViuTV), IT Solutions (PCCW Solutions) and property Development (PCPD).
Who are PCCW's main competitors?
Direct peers on record are CITIC Telecom International, iQIYI, KT Corporation, Singapore Telecommunications (Singtel), Chunghwa Telecom, HKT Limited and HCL Technologies. Lenovo Group is listed as an others. Broad incumbents are China Mobile and Tencent Video.
Does PCCW have an API?
No public API is recorded for PCCW.
What industry is PCCW in?
PCCW's product category is Integrated Telecommunications and Media. Its primary akta.pro industry code is BPAEAMAE, End-User Computing Outsourcing (EUC / Desktop Services), with a secondary code of HDAFANAH, Service Function Chaining (SFC). Its NAICS code is 518 and its SIC code is 3576.