TeamBrain
TeamBrain is a Paris-based AI orchestration platform that enables businesses to deploy no-code, multi-model conversational AI agents (text, voice, autonomous) across 17 channels, with RAG-grounded knowledge and a credit-based subscription model, serving 150+ clients in education, banking, retail, public sector, and SaaS.
- Company typePrivate
- Founded2013
- HeadquartersParis, France
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What TeamBrain does
TeamBrain is a Paris-based AI orchestration platform that enables businesses to deploy conversational AI agents across customer service, sales, and internal knowledge workflows without coding. The platform unifies multiple frontier large language models (GPT-4o, Claude, Gemini, Mistral, Llama) behind a no-code back-office called TeamBrain Studio, applies Retrieval Augmented Generation (RAG) to ground responses in each customer's own documents, and manages conversations across 17 native channels (WhatsApp, Teams, Slack, Messenger, Instagram, voice, web, etc.) from a single back-office. A proprietary Semantic Smart Cache layer reduces token consumption by reusing semantically similar pre-computed responses, and an Autonomous Agent capability enables end-to-end process execution with human-in-the-loop validation.
The company sells through a hybrid sales-led and product-led motion: a 30-minute personalized demo where the first agent is configured live with the prospect's data, supported by a self-serve €99/month Starter plan and a free ROI calculator. Six pricing tiers range from €99 to €1,990 per month, all-inclusive with feature bundling rather than per-module or per-ticket add-ons. The customer base spans 150+ organizations across 20+ verticals including education (ESSEC, ISEP, École des Ponts ParisTech), banking and insurance (BNP Paribas, Société Générale, AXA, IMA, MGP), retail (Carrefour, Marionnaud, Picard), culture and tourism (Lido2 Paris, Culturespaces, Air France), public sector (France Compétences, GRDF), and software publishing (Interstis, Arpège). The platform is RGPD-native, hosted in France (AWS France region), and listed in the UGAP public procurement catalog, targeting a regulatory moat in regulated sectors.
TeamBrain is structured as a French SAS with registered capital of €108,120, founder-led by Alexandre Colin, and operates without disclosed external funding. The company is positioned as a sovereign, GDPR-compliant alternative to US-based incumbents (Zendesk, Intercom) for the French and European market, particularly in regulated industries where data residency and deontological compliance are procurement prerequisites. Aggregate performance metrics cited include up to 70% reduction in manual tickets, 4× conversion lift, 85%+ CSAT, and an average 38-second AI resolution time.
TeamBrain firmographics
Firmographics- Name
- TeamBrain
- Legal name
- TeamBrain
- Website
- https://teambrain.fr
- Company type
- Private
- Founded year
- 2013
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- TeamBrain is a Paris-based AI orchestration platform that enables businesses to deploy no-code, multi-model conversational AI agents (text, voice, autonomous) across 17 channels, with RAG-grounded knowledge and a credit-based subscription model, serving 150+ clients in education, banking, retail, public sector, and SaaS.
- Ownership category
- akta.pro rank
Where TeamBrain is headquartered
LocationHeadquarters
- HQ city
- Paris
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
TeamBrain business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- SaaS Subscription — Credit-Based Consumption Model: TeamBrain charges a monthly subscription fee based on a credit allocation. Each AI interaction consumes credits proportional to message length and model used; a typical conversation consumes ~20 credits. Plans range from €99/month (8,000 credits, ~100-700 conversations) to €1,990/month (300,000 credits, ~6,000-20,000 conversations). Additional credit packs are available at €25 per 10,000 credits. The model replaces per-agent or per-ticket pricing with a volume-based envelope aligned to actual usage, making costs more predictable as automation scales.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Starter — €99/month: 8,000 credits (~100–700 conversations/month), all core features included, standard AI models only, no extended models. |
| Subscription | Monthly | Pro — €199/month: 16,000 credits (~500–2,000 conversations/month), extended AI models, priority support, 1h/month AI consultant session. |
| Subscription | Monthly | Business — €299/month: 25,000 credits (~1,000–3,000 conversations/month), helpdesk integration, 2h/month AI consultant, dedicated onboarding. |
| Subscription | Monthly | Enterprise — €499/month: 40,000 credits (~2,000–5,000 conversations/month), guaranteed SLA, SSO, advanced access controls, 4h/month AI consultant. |
| Subscription | Monthly | Premium — €1,190/month: 100,000 credits (~4,000–8,000 conversations/month), white-label, dedicated customer success manager, 8h/month AI consultant. |
| Subscription | Monthly | Excellium — €1,990/month: 300,000 credits (~6,000–20,000 conversations/month), on-demand AI consultant, optional dedicated hosting. |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels7 records
TeamBrain product offering
Product offeringCore offering
TeamBrain provides a no-code AI orchestration platform that aggregates multiple large language models (GPT-4o, Claude, Gemini, Mistral, Deepseek, Llama) behind a unified Studio, enabling businesses to deploy customer-facing chatbots, voice agents, autonomous agents, and internal knowledge assistants. Responses are grounded in company knowledge bases via RAG, accelerated by a proprietary Semantic Smart Cache, and distributed across 17+ communication channels.
Product overview
TeamBrain is an AI-powered customer relationship management platform that orchestrates multiple leading LLMs (GPT-4o, Claude, Gemini, Mistral) in a single no-code back-office called TeamBrain Studio. The core product portfolio comprises four AI agent types — Chatbot Texte (omnichannel text), Agent Vocal (voice), Agent Autonome (end-to-end process automation), and Assistant Interne (enterprise knowledge assistant) — all driven by a unified RAG-powered knowledge layer. A key cost optimization feature, Semantic Smart Cache, reduces token consumption by reusing semantically similar pre-computed responses. The platform is offered across five pricing tiers (Starter at €99, Pro at €199, Business at €299, Enterprise at €499, Premium at €1,190, and Excellium at €1,990 per month), differentiated by monthly credit volume and feature access including white-label (Premium+), dedicated hosting (Excellium), and AI consultant hours.
Differentiator
Problem solved
Functional benefit
Products and services
- TeamBrain Studio No-code visual Studio and orchestration console that lets business teams design, configure, and deploy AI agents across multiple LLMs and channels; for non-technical teams building customer-facing or internal AI assistants.
- Chatbot Texte (Text Chatbot) Text-based AI chatbot that answers customer questions with RAG-grounded responses pulled from the company's own knowledge base; for customer service and lead-generation use cases on websites and messaging platforms.
- Agent Vocal (Voice Agent) Voice/phone AI agent that handles spoken customer interactions using speech recognition and natural-language responses grounded in company knowledge; for call deflection and after-hours phone support.
- Agent Autonome (Autonomous Agent) Autonomous AI agent that can take actions through integrated tools (e.g., booking, lookups, transactions) rather than only answering questions; for automating end-to-end customer or back-office workflows.
- Assistant Interne (Internal Knowledge Assistant) Internal AI assistant that lets employees query company documentation, procedures, and knowledge bases conversationally; for support, sales enablement, and onboarding use cases inside the organization.
Quantifiable outcome
- Up to −70% of support tickets handled manually
- +9 more outcomes
Companies that use TeamBrain
Customer profileNamed customers23 records
Segments8 records
Ideal customer profiles2 records
TeamBrain technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability11 records
Feature9 records
TeamBrain partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core.
- OpenAIcoreTeamBrain's platform integrates and orchestrates OpenAI's GPT-4o model as one of several available AI engines. GPT-4o is the default or preferred model on certain plans and use cases. This is a technology integration partnership providing the foundational language model for the platform's conversational capabilities.
- Anthropic (Claude)coreTeamBrain integrates Claude (Claude 3.5 and newer versions) as an alternative AI model option within its multi-model orchestration layer. Customers can select Claude as their active model per use case or bot configuration.
- Google (Gemini)coreTeamBrain integrates Google's Gemini (Gemini Pro) as one of the available AI models within its orchestration platform, providing an additional frontier model option for customers.
- Mistral AIcoreTeamBrain integrates Mistral AI's models (including Mistral Large) as a European AI model option within its multi-model orchestration, supporting sovereignty-conscious customers who prefer a European AI provider.
- Amazon Web Services (AWS)coreTeamBrain's platform is hosted on AWS (specifically AWS France region, per the legal notice: 67 boulevard du Général Leclerc, 92110 Clichy). AWS provides the underlying cloud infrastructure for compute, storage, and networking services supporting the platform.
- Microsoft (Teams)coreMicrosoft Teams is listed as one of the 17 native omnichannel integrations supported by TeamBrain Studio. Organizations can deploy their AI assistant directly within the Teams environment for internal use cases (employee support, knowledge lookup).
- SlackcoreSlack is listed as one of the 17 native omnichannel integrations supported by TeamBrain Studio. Teams can deploy AI assistants within Slack for internal knowledge and support automation.
- WhatsAppcoreWhatsApp is listed as one of the 17 native omnichannel messaging channels supported by TeamBrain, enabling businesses to deploy AI customer service on the WhatsApp Business platform.
- UGAP (Union des Groupements d'Achats Publics)coreTeamBrain is listed in the UGAP public procurement catalog, France's centralized government purchasing platform. This allows French public sector organizations (state agencies, municipalities, public hospitals, schools) to procure TeamBrain directly through UGAP's framework agreements, significantly simplifying the procurement process for the public segment.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
TeamBrain competitors and assessment
Company assessmentMarket position
Weaknesses5 records
Competitive moat5 records
Customer concentration
TeamBrain social profiles
Digital presenceTeamBrain compliance and trust
Trust signalCompliance3 records
TeamBrain financial estimates
Financial estimateRevenue estimate
Valuation estimate
TeamBrain leadership team
Management profileNumber of profiles
Profiles1 record
TeamBrain funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TeamBrain M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TeamBrain
What does TeamBrain do?
TeamBrain provides a no-code AI orchestration platform that aggregates multiple large language models (GPT-4o, Claude, Gemini, Mistral, Deepseek, Llama) behind a unified Studio, enabling businesses to deploy customer-facing chatbots, voice agents, autonomous agents, and internal knowledge assistants. Responses are grounded in company knowledge bases via RAG, accelerated by a proprietary Semantic Smart Cache, and distributed across 17+ communication channels.
Is TeamBrain a public or private company?
TeamBrain is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was TeamBrain founded?
TeamBrain was founded in 2013. It employs 11 to 50 people.
Where is TeamBrain based?
TeamBrain is headquartered in Paris, France, in the Europe region.
How does TeamBrain make money?
One revenue line is on record: saaS Subscription — Credit-Based Consumption Model.
Does TeamBrain have an API?
Yes. TeamBrain Studio provides no-code integration connectors to CRM, ERP, document bases, and internal APIs, enabling businesses to branch the platform onto their existing stack without refactoring. The platform also supports webhook-based integrations for triggering external actions and receiving events.