Mission Action
Mission Action is a San Francisco-based nonprofit providing housing, immigration legal services, food distribution, and workforce programs to low-income and immigrant communities in the Mission District, funded primarily by city government contracts.
- Company typePrivate
- Founded1986
- HeadquartersSan Francisco, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Mission Action does
Mission Action is a 501(c)(3) nonprofit social services organization headquartered at 938 Valencia Street in San Francisco's Mission District. Founded in 1986 (per the legal timeline; one firmographic source cites 1982), it has served low-income and immigrant communities in the Bay Area for over 40 years. In 2024, the organization rebranded from Dolores Street Community Services to Mission Action (Misión Acción) while preserving its programs and mission.
The organization operates a portfolio of interconnected direct-service programs across four core areas: Housing & Shelter (including the Richard M. Cohen Residence and Casa Quezada), Community Engagement & Organizing, Community Services (food distribution of ~36,000 boxes annually, health & wellness programs such as Nuestro Bienestar), and Immigration Legal Services (including the Deportation Defense and Legal Advocacy Program, or DDLAP, and a 24/7 ICE activity hotline). It also runs workforce programs — the SF Day Labor Program and the Women's Collective (La Colectiva) — and LGBTQ+ programs including Arcoíris Food Program and Jazzie's Place. Mission Action is a member of the San Francisco Immigrant Legal and Education Network (SFILEN), established in 2005.
Mission Action does not operate proprietary technology platforms; services are delivered through human staff, including attorneys, paralegals, and hotline dispatchers. The organization's revenue model is overwhelmingly reliant on contracts from the City and County of San Francisco, which spent approximately $17.9 million on services in Mission Action's service category (deportation defense and immigration arrest verification) and budgeted $18.2 million for the next year, supplemented by donations and philanthropic grants such as a $500,000 Citi Foundation award in September 2024. Services are offered free or at low cost to clients, so pricing is not a commercial lever; instead, the business model is grant- and contract-driven.
Mission Action firmographics
Firmographics- Name
- Mission Action
- Legal name
- Mission Action LLC
- Website
- https://missionaction.org
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Mission Action is a San Francisco-based nonprofit providing housing, immigration legal services, food distribution, and workforce programs to low-income and immigrant communities in the Mission District, funded primarily by city government contracts.
- Ownership category
- akta.pro rank
Mission Action industry classification
Industry- Product category
- Community Social Services
- NAICS
- Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (624230), Community Food Services (624210)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Legal Aid & Client Advocacy Services (BPAGAEAM)
- akta.pro secondary industry
- Community Development & Social Impact Programs (EDAIAGAA)
Keywords
Where Mission Action is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Mission Action business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Others, Marketing or Sales
Revenue model
- Government Contracts and Funding: Mission Action receives the majority of its funding from the City and County of San Francisco through service contracts. The city spent approximately $17.9 million on services including deportation defense and immigration arrest verification, budgeting $18.2 million for next year. Funding is used to maintain services including attorneys, paralegals, and hotline dispatchers serving the immigrant community.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
Mission Action product offering
Product offeringCore offering
Mission Action is a nonprofit social services organization that delivers direct, in-person community programs to low-income and immigrant residents of San Francisco's Mission District. Its core offerings span transitional and emergency housing, food distribution, free immigration legal representation and deportation defense, community organizing, and workforce development through the SF Day Labor Program and Women's Collective (La Colectiva). Services are provided free or low-cost at its 938 Valencia Street headquarters and supplemented by a 24/7 hotline for ICE activity reporting.
Product overview
Mission Action (formerly Dolores Street Community Services) is a nonprofit social services organization providing a portfolio of interconnected community programs. The organization operates as a unified service provider with four core program areas: Housing & Shelter (including the Richard M. Cohen Residence and Casa Quezada), Community Engagement & Organizing, Community Services (including food distribution and health & wellness programs like Nuestro Bienestar), and Immigration Legal Services (including the Deportation Defense and Legal Advocacy Program). Additionally, Mission Action operates workforce programs through the SF Day Labor Program and Women's Collective, and supports LGBTQ+ programs including Arcoíris Food Program and Jazzie's Place. The organization also participates in the San Francisco Immigrant Legal and Education Network (SFILEN), a collaborative network of nonprofits serving migrants.
Differentiator
Problem solved
Functional benefit
Brands
- Women's Collective: A program for women domestic workers that provides job placement and support services.
- SF Day Labor Program
Products and services
- Housing & Shelter Safe shelter and housing resources for individuals and families in need, including transitional housing support and emergency shelter services for low-income San Francisco community members.
- Community Engagement & Organizing Community organizing initiatives that build collective power among low-income and immigrant communities in San Francisco's Mission District to create social change.
- Community Services Direct services including food support, health and wellness programs, and work resources for community members in the Mission District.
- Immigration Legal Services Free immigration legal services for immigrant community members, including deportation defense, immigration arrest verification, and community education, delivered by attorneys and paralegals. Includes the Deportation Defense and Legal Advocacy Program (DDLAP).
- SF Day Labor Program Program connecting day laborers with employment opportunities for general handywork in the San Francisco area.
- Women's Collective (La Colectiva) Program connecting domestic workers with employment opportunities and offering support services for women workers in the Mission District.
- Food Distribution Food box distribution program providing food support to households facing food insecurity in the Mission District and surrounding neighborhoods.
- Health & Wellness Health education and access services for community members, including the Nuestro Bienestar health promoter program.
- Richard M. Cohen Residence LGBTQ+ housing program operated by Mission Action providing safe living spaces for LGBTQ+ residents.
- Arcóíris Food Program LGBTQ+-focused food access program serving LGBTQ+ community members in San Francisco.
- Jazzie's Place Support service for LGBTQ+ individuals in San Francisco, offering a safe space and community resources.
- Casa Quezada Supportive housing facility operated by Mission Action supporting individual wellness and community building among residents.
- San Francisco Immigrant Legal and Education Network (SFILEN) Collaboration established in 2005 among nonprofit organizations providing critical resources to the undocumented community; Mission Action participates as a member organization.
- 24/7 ICE Activity Hotline 24/7 emergency hotline (415-200-1548) for community members to report ICE activity and access urgent immigrant support and dispatch services.
Quantifiable outcome
- 17,460 people received safe shelter and housing resources
- +2 more outcomes
Companies that use Mission Action
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles4 records
Mission Action technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Mission Action partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- City and County of San FranciscocoreThe City and County of San Francisco is the primary funder of Mission Action's immigrant legal services. The city spent approximately $17.9 million on services including deportation defense and immigration arrest verification, budgeting $18.2 million for next year. Organizations like Mission Action provide services under contract to the city to serve the immigrant community.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Mission Action competitors and assessment
Company assessmentDirect peers
- Catholic Charities of San Francisco: Catholic Charities SF provides a comparable portfolio of social services — housing, immigration legal services, food assistance, and refugee support — to low-income and immigrant communities in San Francisco, making it the closest direct peer to Mission Action in both service mix and target population.
- Glide Foundation: Glide operates in San Francisco's Tenderloin with a similarly integrated portfolio of services — meals, housing, harm reduction, and social support for low-income residents — sharing Mission Action's model of direct human services delivery to vulnerable urban populations.
- St. Anthony's Foundation: St. Anthony's provides food, clothing, healthcare, and social services to low-income San Franciscans through a comparable integrated direct-service model, with overlapping program areas in food distribution and social support for homeless and low-income populations.
- Hamilton Families: Hamilton Families is a San Francisco-based nonprofit focused on housing and shelter for families experiencing homelessness, directly overlapping Mission Action's Housing & Shelter program area and its target low-income demographic.
- Centro Legal de la Raza: Centro Legal provides free immigration legal services, housing advocacy, and community education to low-income immigrants in the Bay Area, closely mirroring Mission Action's Immigration Legal Services and Deportation Defense program area and its immigrant target population.
- Larkin Street Youth Services: Larkin Street serves San Francisco youth experiencing homelessness with housing, education, and workforce programs — overlapping Mission Action's workforce development programs (SF Day Labor, Women's Collective) and housing services for vulnerable populations.
- Asian Americans Advancing Justice - Asian Law Caucus: Advancing Justice - ALC provides immigration legal services, civil rights advocacy, and community education for Asian and immigrant communities in the Bay Area, paralleling Mission Action's immigration legal and community organizing services for Latinx/immigrant populations.
- International Institute of the Bay Area: IIBA provides immigration legal services, citizenship support, and refugee resettlement across the Bay Area, with overlapping immigrant legal services mission and similar culturally competent service delivery to Mission Action.
- SF-Marin Food Bank: The SF-Marin Food Bank is a regional food distribution nonprofit serving the same San Francisco low-income population as Mission Action's Food Distribution program, operating a complementary (not directly competitive) food access model.
Regional players
- La Raza Community Resource Center: La Raza CRC serves Latino immigrant communities in the East Bay with immigration legal services, workforce development, and community programs — comparable mission and program mix to Mission Action but operating in a different Bay Area geography (Oakland/Fruitvale).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks1 record
Key highlights7 records
Customer concentration
Mission Action social profiles
Digital presenceMission Action financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mission Action leadership team
Management profileNumber of profiles
Profiles1 record
Mission Action funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mission Action M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mission Action
What does Mission Action do?
Mission Action is a nonprofit social services organization that delivers direct, in-person community programs to low-income and immigrant residents of San Francisco's Mission District. Its core offerings span transitional and emergency housing, food distribution, free immigration legal representation and deportation defense, community organizing, and workforce development through the SF Day Labor Program and Women's Collective (La Colectiva). Services are provided free or low-cost at its 938 Valencia Street headquarters and supplemented by a 24/7 hotline for ICE activity reporting.
Is Mission Action a public or private company?
Mission Action is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Mission Action founded?
Mission Action was founded in 1986. It employs 51 to 100 people.
Where is Mission Action based?
Mission Action is headquartered in San Francisco, United States, in the North America region.
How does Mission Action make money?
One revenue line is on record: government Contracts and Funding.
Who are Mission Action's main competitors?
Direct peers on record are Catholic Charities of San Francisco, Glide Foundation, St. Anthony's Foundation, Hamilton Families, Centro Legal de la Raza, Larkin Street Youth Services, Asian Americans Advancing Justice - Asian Law Caucus, International Institute of the Bay Area and SF-Marin Food Bank. La Raza Community Resource Center is listed as a regional player.
Does Mission Action have an API?
No public API is recorded for Mission Action.
What industry is Mission Action in?
Mission Action's product category is Community Social Services. Its primary akta.pro industry code is BPAGAEAM, Legal Aid & Client Advocacy Services, with a secondary code of EDAIAGAA, Community Development & Social Impact Programs. Its NAICS code is 6242 and its SIC code is 8300.