What Wayne County Action Program does

Wayne County Action Program, Inc. (WayneCAP), operating publicly as Finger Lakes Community Action, is a not-for-profit community action agency founded in 1966 and headquartered at 51 Broad Street, Lyons, New York. The agency coordinates ten or more distinct human-service programs under a single one-stop delivery model: Head Start / Early Head Start (with extended-day services at a Newark center), LEAPS before- and after-school care, Healthy Families Wayne County home visiting, Advocacy for Community Empowerment (ACE) parent education, Active People Healthy Wayne (APHW) community-health initiatives, AmeriCorps Seniors Foster Grandparent and RSVP, Safe Homes / RESTORE accessibility modifications, Housing Efficiency Weatherization, and the Success Center emergency and transitional housing services. Direct program delivery spans six New York counties (Wayne, Ontario, Seneca, Yates, Livingston, and Cayuga), with the APHW initiative specifically active across nine townships and seven school districts.

The agency's technology stack is a standard non-profit web and productivity configuration: a Wix-hosted public website (fingerlakescommunityaction.org), Microsoft Office Forms for online referral intake (Head Start/EHS and Healthy Families), Microsoft SharePoint for internal HR and policy document storage, and a PayPal donation and class-payment channel (PayPal.me/waynecap). No proprietary technology platform is disclosed. WayneCAP is governed by a tripartite board (Official, Low-Income, and Private sectors) under chair John Zornow, with executive leadership comprising CEO Janelle K. Cooper, COO Donna M. Robbins, and CFO Lou M. Martino, Jr.

WayneCAP's revenue model is grant-driven and mission-aligned rather than commercial. The agency is funded primarily by federal and state government grants including the HHS/Administration for Children and Families Community Services Block Grant (CSBG), federal Head Start/Early Head Start funding, US Department of Energy and NYS Homes and Community Renewal Weatherization grants, the NYS Department of Health Creating Healthy Schools and Communities grant, AmeriCorps Seniors (Corporation for National and Community Service) pass-through funding, and DHS/FEMA Emergency Food and Shelter Program awards. Most services are free to eligible participants; the only paid offerings are voluntary ACE parent-education workshops (A.C.T. and P.I.N.E. classes) and individual donations via PayPal. The agency is a member of the New York State Community Action Association (NYSCAA), holds TopWorkplace 2023-24 recognition, and is celebrating its 60th anniversary in 2026.

Name

Wayne County Action Program

Legal name

Wayne County Action Program, Inc.

Website

https://fingerlakescommunityaction.org

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

11–50 employees

Short description

Wayne County Action Program, Inc. (WayneCAP / Finger Lakes Community Action) is a 1966-founded New York non-profit community action agency operating a one-stop portfolio of ten-plus human-service programs (Head Start, home visiting, weatherization, senior services, emergency housing) across six Finger Lakes counties.

Ownership category

akta.pro rank

Product category

Community Human Services

NAICS

Individual and Family Services (6241), Child and Youth Services (62411), Services for the Elderly and Persons with Disabilities (624120), Community Food Services (62421)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

• Community action services
• Early childhood education
• Home weatherization
• Senior volunteer programs
• Home modification services

Headquarters

HQ city

Lyons

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Federal Community Services Block Grant (CSBG): Website is explicitly supported by a Community Services Block Grant through the Administration for Children and Families (U.S. Department of Health and Human Services), providing baseline operating support.
2. U.S. Department of Energy (DOE) and NYS Homes and Community Renewal (NYSHCR) weatherization grants: Grant-funded Weatherization Assistance Program delivers free energy-reduction services to eligible homeowners and renters in Wayne, Ontario, and Cayuga counties.
3. NYS Department of Health "Creating Healthy Schools and Communities" grant: Funds the Active People Healthy Wayne (APHW) program implementing food service guidelines, physical activity, and nutrition policies in schools and municipalities.
4. Federal Head Start / Early Head Start funding: Federally funded comprehensive early-childhood program for pregnant women, infants, toddlers, and preschool children and their families.
5. NYS-funded LEAPS (Learning Enrichment After-School Program Supports) grant: New York State grant-funded before- and after-school program serving UPK–2nd grade students in Red Creek and Sodus school districts.
6. AmeriCorps Seniors / Corporation for National & Community Service funding: Hosts the AmeriCorps Seniors Foster Grandparent Program and the Retired & Senior Volunteer Program (RSVP) with stipends, mileage reimbursement, and federal pass-through support across Wayne, Ontario, Seneca, Yates, and Livingston counties.
7. Safe Homes / RESTORE home modification grants: Grant-funded program providing free ramps, grab bars, comfort-height toilets, stairlifts, and walk-in showers to low-income seniors and people with disabilities.
8. ACE parent-education class fees (PayPal): PayPal-based fee collection for ACE parent-education workshops such as A.C.T. classes and P.I.N.E.; described as voluntary and small in scale relative to grant funding.
9. Individual donations via PayPal.me/waynecap: Direct public donations via a PayPal.me link, used to supplement grant funding for community programs.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels9 records

Core offering

Wayne County Action Program, Inc. (WayneCAP) operates as a non-profit Community Action Agency delivering a one-stop portfolio of human-service programs across Wayne and surrounding Finger Lakes counties, including early childhood education (Head Start/Early Head Start), before- and after-school care (LEAPS), home visiting for new parents (Healthy Families), parent education and supportive services (ACE), community healthy-behavior interventions (APHW), senior volunteer programs (Foster Grandparent/RSVP), home accessibility modifications (Safe Homes/RESTORE), free weatherization for income-eligible households, emergency services and transitional housing (Success Center), and food/clothing assistance. Services are primarily free to eligible participants and funded by federal and state grants.

Product overview

Wayne County Action Program, Inc. (WayneCAP) operates a portfolio of community-action programs in Wayne and surrounding Finger Lakes counties rather than a single unified software product. Its operating brand, Finger Lakes Community Action, functions as the parent/division under which individual program modules are delivered as semi-independent service lines: ACE (Advocacy for Community Empowerment) and Healthy Families for parent/child support; APHW (Active People Healthy Wayne) for community-health policy work; Head Start / Early Head Start and LEAPS for early-childhood and after-school education; National & Community Services (Foster Grandparent and RSVP) for senior volunteer programming; Safe Homes, RESTORE, and Housing Efficiency Weatherization for home modification and energy services; and Success Center for emergency services and homeless transitional housing. Together these programs form WayneCAP's "one-stop delivery system" for health and human services in the Finger Lakes region.

Differentiator

Problem solved

Functional benefit

Products and services

• Finger Lakes Community Action (WayneCAP core service platform) Umbrella non-profit community-action service platform of Wayne County Action Program, Inc. (WayneCAP) coordinating human-services programs across Wayne and surrounding Finger Lakes counties since 1966 through a unified one-stop intake (315.333.4155) at 51 Broad Street, Lyons, NY.
• Head Start / Early Head Start

Quantifiable outcome

• AmeriCorps Seniors Foster Grandparent Program volunteers paid a non-taxable stipend of $4.00/hour plus mileage reimbursement, paid leave, and sick time.
• +5 more outcomes

Segments9 records

Ideal customer profiles9 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

27 partnerships are on record, tiered core and minor.

• New York State Community Action Association (NYSCAA)coreStrategic or Co-development PartnerWayneCAP is a member of the New York State Community Action Association, the statewide association of community action agencies. NYSCAA membership supports advocacy, training, and coordination across New York's CSBG-funded network.
• Cornell Cooperative Extension of Wayne CountycoreImplementation/ SI/ Consulting PartnerListed 2024–25 APHW partner for nutrition programming. Coordinates nutrition education and food-system work with WayneCAP's Active People Healthy Wayne initiative across Wayne County school districts and municipalities.
• Child Care CouncilcoreImplementation/ SI/ Consulting PartnerListed 2024–25 APHW partner supporting early-childcare and education settings. WayneCAP and the Child Care Council collaborate to improve physical-activity and nutrition environments in early care and education.
• Lyons Central School DistrictcoreChannel Partner/ Reseller/ DistributorHosts APHW programming and is one of seven school districts implementing Comprehensive School Physical Activity Programs and Healthy Nutrition Environment components of the CDC WSCC model.
• Red Creek Central School DistrictcoreChannel Partner/ Reseller/ DistributorAPHW school district partner and host of LEAPS before-school programming serving UPK students (Red Creek morning session 7:30 a.m.–8:40 a.m.).
• North Rose-Wolcott School DistrictcoreChannel Partner/ Reseller/ DistributorAPHW school district partner implementing CDC WSCC programming. WayneCAP Healthy Families Wayne County also serves families in the North Rose community.
• Clyde-Savannah Central School DistrictcoreChannel Partner/ Reseller/ DistributorAPHW school district partner for Comprehensive School Physical Activity Programs and Healthy Nutrition Environment work.
• Newark Central School District (CSD)coreChannel Partner/ Reseller/ DistributorAPHW school district partner; also connected to Head Start / Early Head Start center operations in Newark.
• Palmyra-Macedon Central School DistrictcoreChannel Partner/ Reseller/ DistributorAPHW school district partner; APHW also works in the Township of Palmyra on food-service guidelines and active-transportation interventions.
• Sodus Central School DistrictcoreChannel Partner/ Reseller/ DistributorAPHW school district partner; LEAPS afternoon care site (3:00 p.m.–5:25 p.m.) serving UPK students; also partners on "The Pantry" food pantry.
• Farmers' Markets in Lyons, Sodus, Wolcott, and NewarkcoreGTM or Marketing PartnerAPHW 2024–25 partner network supporting increased availability of and access to locally sourced healthy foods as part of food-service guideline implementation.
• The Pantry - Sodus Central School DistrictminorImplementation/ SI/ Consulting PartnerFood pantry partner supporting APHW food-access objectives in the Sodus Central School District community.
• Rose Food PantryminorImplementation/ SI/ Consulting PartnerAPHW 2024–25 community food-access partner.
• North Rose Food PantryminorImplementation/ SI/ Consulting PartnerAPHW 2024–25 community food-access partner.
• East Palmyra Christian School Food PantryminorImplementation/ SI/ Consulting PartnerAPHW 2024–25 community food-access partner.
• Cougar CupboardminorImplementation/ SI/ Consulting PartnerAPHW 2024–25 community food-access partner.
• Lyons Youth Baseball & Softball Concession StandminorGTM or Marketing PartnerAPHW 2024–25 partner implementing food-service guidelines to expand access to healthy foods at youth sporting venues.
• Wayne County Department of HealthcoreImplementation/ SI/ Consulting PartnerAPHW 2024–25 partner supporting public-health alignment on food service guidelines, physical activity, and nutrition initiatives.
• Town of LyonscoreImplementation/ SI/ Consulting PartnerAPHW 2024–25 municipal partner for active-transportation community planning and food-access interventions.
• Village of WolcottcoreImplementation/ SI/ Consulting PartnerAPHW 2024–25 municipal partner for community planning and active-transportation interventions.
• Wolcott Presbyterian ChurchminorImplementation/ SI/ Consulting PartnerAPHW 2024–25 community partner.
• Kiwanis Club of Eastern WayneminorGTM or Marketing PartnerAPHW 2024–25 community partner supporting food-access and physical-activity initiatives.
• Lyons Community CenterminorImplementation/ SI/ Consulting PartnerAPHW 2024–25 community partner.
• Alex Eligh Community CenterminorImplementation/ SI/ Consulting PartnerAPHW 2024–25 community partner.
• Village of SodusminorImplementation/ SI/ Consulting PartnerAPHW 2024–25 municipal partner.
• AmeriCorps Seniors (Corporation for National and Community Service)coreStrategic or Co-development PartnerWayneCAP serves as the Finger Lakes hub for AmeriCorps Seniors programs, including the Foster Grandparent Program (serving Wayne, Ontario, Seneca, Yates, and Livingston counties) and the Retired and Senior Volunteer Program (RSVP) (serving Wayne, Seneca, and Ontario counties).
• Park Presbyterian Church (Newark, NY)minorChannel Partner/ Reseller/ DistributorHosts Wayne County Parents community engagement sessions on Thursdays from 10 a.m.–12 noon at 110 Maple Court, Newark, NY 14513, as part of the 60-year anniversary outreach campaign.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Cayuga/Seneca Community Action Agency: Adjacent CAA serving Cayuga and Seneca counties — geographies that overlap WayneCAP's weatherization and NCS footprints; runs a similar suite of Head Start, weatherization, senior, and emergency-service programs under the same federal CAA framework.
• Catholic Charities of the Finger Lakes: Non-profit human services provider in the same Finger Lakes geography delivering case management, emergency food and housing, parent education, and senior services; directly comparable mission and customer segments.
• Salvation Army of Greater Rochester: Non-profit delivering emergency food, clothing, transitional housing, and case management across the Finger Lakes; directly comparable to WayneCAP's Success Center and Second Chances programs on the emergency-services side.
• Lifespan of Greater Rochester: Non-profit serving older adults and caregivers in the Finger Lakes region with caregiver support, senior services, and aging-in-place programming; directly comparable to WayneCAP's RSVP, Foster Grandparent, and Safe Homes/RESTORE offerings.
• Action for a Better Community: Rochester, NY-based Community Action Agency operating Head Start, weatherization, senior services, and emergency supports in the broader Finger Lakes region; comparable federal CAA designation, multi-program delivery model, and CSBG funding stack.

Regional players

• Person Centered Services (Care Design NY): NY-based care-coordination organization serving individuals with intellectual and developmental disabilities; overlapping target population with WayneCAP's Safe Homes and Success Center disability-related services in a different but adjacent care-coordination role.

Broad incumbents

• Hillside Family of Agencies: Large, established Upstate NY human-services nonprofit operating youth, family, education, and community programs across multiple counties; broader and more specialized than WayneCAP but serves overlapping low-income populations in the same region.

Others

• United Way of Greater Rochester and the Finger Lakes: Regional funder and convener in the same Finger Lakes geography; an ecosystem partner and potential alternative funding channel rather than a direct competitor, but relevant for benchmarking community-embedded fundraising capacity.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/waynecap159
• Instagraminstagram.com/finger.lakes.community.action
• Xx.com/wayne_cap
• LinkedInlinkedin.com/company/wayne-county-action-program

Revenue estimate

Valuation estimate

Number of profiles

Profiles23 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wayne County Action Program