New York State
New York State is the U.S. state government serving nearly 20 million residents across 62 counties via the ny.gov digital portal, mobile apps, and agencies including the DMV, MTA, CUNY, and SUNY. It delivers 2,400+ public services under a $260 billion proposed FY2027 budget.
- Company typePublic
- Founded1777
- HeadquartersNew York, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What New York State does
New York State is the governmental entity of the U.S. State of New York, serving nearly 20 million residents across 62 counties through an extensive network of executive-branch agencies, public authorities, and constitutional offices. Its technology platform is anchored by ny.gov, a centralized portal offering more than 2,400 citizen services across 17 categories (DMV, taxes, SNAP, unemployment, licensing, business registration, social programs), supported by the NY.Gov ID single-sign-on identity layer, the MyDMV transaction portal, and the New York Mobile ID credential. Service delivery is multi-channel: digital self-serve, an app suite (511NY, HuntFishNY, TrainTime, NY Lottery, NYS Thruway, NYS Veterans, Parks Explorer), and physical offices including DMV and local Department of Social Services locations in every county. Key subsidiaries and operating units include the Department of Motor Vehicles, the City University of New York (CUNY), the Metropolitan Transportation Authority (MTA, mixed relationship), the NYS Thruway Authority, the Port Authority of New York and New Jersey (jointly controlled with New Jersey), the NYS Gaming Commission, the Department of Environmental Conservation, and the Office of Mental Health.
Financially, the entity operates on tax revenue (income, sales, property), federal program funding (including over $3.6 billion annually for child care and social services), licensing fees (notably $500 million+ from three approved NYC casinos), and fine/penalty revenue. The FY2027 proposed budget is $260 billion, with allocations including $1.5 billion for housing affordability, $3.75 billion for clean water over five years, and $13.5 million for phone-free schools storage solutions. Major capital commitments include $19.6 billion from approved casino licensees and projected $7 billion+ in gambling tax revenue over the coming decade.
On technology and AI, the state has scaled AI Pro — a Google Gemini-based assistant — from a 1,200-person pilot to over 100,000 state workers by April 2026, deployed Google AI via MTA achieving 92% track-defect identification, and is pursuing biometric/facial recognition for online sports betting identity verification. The NYS Digital Service team and NYS Digital Innovation Lab coordinate cross-agency platform and product work. Notable strategic positioning includes first-in-the-nation legislation on AI-generated performer disclosure (effective June 2026), the Algorithmic Pricing Disclosure Act, and the largest statewide phone-free K-12 policy. Federal-state legal friction is meaningful: the DOJ has sued over the Medicaid PPL program and the Green Light Law, $10 billion in federal child-care funds were placed under review, and the Gateway tunnel funding freeze was temporarily blocked in court.
New York State firmographics
Firmographics- Name
- New York State
- Legal name
- State of New York
- Website
- https://ny.gov
- Company type
- Public
- Founded year
- 1777
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- New York State is the U.S. state government serving nearly 20 million residents across 62 counties via the ny.gov digital portal, mobile apps, and agencies including the DMV, MTA, CUNY, and SUNY. It delivers 2,400+ public services under a $260 billion proposed FY2027 budget.
- Ownership category
- akta.pro rank
New York State industry classification
Industry- Product category
- State Government Services
- NAICS
- Individual and Family Services (6241), Social Assistance (624), Administration of Human Resource Programs (9231)
- SIC
- Services-Social Services (8300), Services-Miscellaneous Business Services (7380), Services-Health Services (8000)
- akta.pro primary industry
- Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)
- akta.pro secondary industries
- State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), State/Provincial/Regional Health Departments (HLAJAAAA)
Keywords
Where New York State is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
New York State business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Tax Revenue: State collects various taxes including income tax, sales tax, and property tax to fund government operations and services
- Federal Funding: Federal grants and programs including Temporary Assistance for Needy Families, Child Care and Development Fund, and Social Services Block Grant - over $3.6 billion annually
- Casino Licensing Fees: Revenue from casino licensing including $500 million licensing fees from three approved NYC casino projects generating projected billions in gambling tax revenue
- Tax Enforcement: Revenue from tax enforcement including seizure of untaxed goods; example: approximately $500,000 in tax evasion penalties from cigarette seizures
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | SNAP benefit tiers based on household size |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
New York State product offering
Product offeringCore offering
New York State provides comprehensive government services to nearly 20 million residents across 62 counties through the ny.gov digital portal, a mobile application suite, and in-person state offices. Core service offerings include DMV transactions, SNAP food assistance, unemployment insurance, professional licensing, tax filing, behavioral health access (Real Care, Real Access), child care subsidies, and higher education programs (SUNY/CUNY Reconnect). The state also delivers specialized programs such as Phone-Free Schools, Federal Workers employment assistance, and digital identity services including NY.Gov ID and New York Mobile ID.
Product overview
New York State operates a comprehensive digital government services platform centered on NY.gov, which provides access to over 2,400 citizen services across 17 categories including DMV, taxes, SNAP benefits, unemployment, and business licensing. The state's digital portfolio includes AI Pro (Google Gemini-powered assistant for state workers), NY Mobile Apps suite (traffic, transit, hunting/fishing), MyDMV portal, NY.Gov ID authentication, and the Real Care behavioral health initiative. Key programs include the Phone-Free Schools mandate, NYS Digital Innovation Lab for improving government digital experience, and Federal Workers employment initiative. New York also operates the NYS Digital Service team working across agencies to streamline citizen-facing digital services.
Differentiator
Problem solved
Functional benefit
Brands
- Real Care, Real Access to Behavioral Health Services: Mental health and substance use disorder services program with strengthened protections for New Yorkers
- NYS Digital Innovation Lab
- NYS Digital Service
- Phone-Free Schools
- Hurricane Melissa Relief
- Justice Ruth Bader Ginsburg Memorial
- Get Outdoors & Get Together Day
- Federal Workers: We Want You
Products and services
- NY.gov The official website of New York State government, serving as the primary digital portal for over 2,400 state services including DMV transactions, SNAP benefits, tax filing, unemployment assistance, and business licensing.
- NY Mobile Apps Collection of official New York State mobile applications including 511NY Mobile (traffic/transit info), HuntFishNY (fishing/hunting licenses), TrainTime (MTA rail tickets), NY Lottery, NYS Thruway Authority, and NYS Veterans services.
- SNAP (Supplemental Nutrition Assistance Program) Federally-funded program administered by New York State issuing electronic benefits for purchasing food, with eligibility based on income guidelines and household size. Includes Summer EBT program for families with school-age children, with maximum monthly allotments from $298 (1 person) to $1,789 (8 people) effective October 2025.
- MyDMV Online portal for DMV services including address updates, license renewals, vehicle registrations, and traffic ticket payments. Users must create an account with driver license, social security number, and date of birth.
- NY.Gov ID Centralized authentication system enabling citizens to securely access multiple state services including taxes, DMV, social programs, and other government services through a single login.
- New York Mobile ID Highly secure digital version of state-issued driver license, learner permit, or ID available on smartphone for digital identity verification purposes.
- SUNY CUNY Reconnect Partnership between SUNY, CUNY, and the Workers' Compensation Board providing free college programs and Vocational Rehabilitation Counselor connections for injured workers to return to school at no cost. Also includes free community college for residents ages 25-55 through SUNY and CUNY Reconnect.
- Federal Workers: We Want You Program providing resources for federal workers impacted by October 2025 government shutdown, including job placement assistance, career development webinars, and access to over 7,000 New York State job openings.
Quantifiable outcome
- AI track defect detection identifies 92% of subway track defects
- +3 more outcomes
Companies that use New York State
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
New York State technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability8 records
Feature2 records
New York State partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered moderate and core.
- Ontario (Canada) Provincial GovernmentmoderateMemorandum of understanding for nuclear technology collaboration as part of Canada's Nuclear Energy Strategy to position the country as an energy superpower, including Ontario-New York cooperation on nuclear technology exports and domestic reactor construction.
- Empire State Developmentcore$2 million renovation of Marcus Park in Olean funded through ESD Capital Improvement Grants for Pro-Housing Communities Program, transforming 3.59-acre space into first all-inclusive playground.
- New York Independent System Operator (NYISO)coreRelease of Comprehensive Reliability Plan 2025-2034 warning of profound reliability challenges due to aging infrastructure and rising demand, informing $20 million hospital energy upgrade program through Empire Building Challenge.
- Broome, Dutchess, and Monroe Countiescore$60 million pilot program partnering with three upstate counties to expand child care access for children aged zero to three, with county matching contributions as part of $4.5 billion universal child care plan.
- Cornell University Center for Regional Economic Advancement (CREA)moderateDairy Runway entrepreneurship program funded by NYS Dairy Promotion Order, with fourth cohort completing training including notable alumni like Seen Nutrition ($500K Grow-NY winner).
- Google Public SectorcoreEnterprise cloud services agreement enabling MTA to use Google AI for identifying 92% of subway track defects. Nearly 400 technology leaders attended Gen AI Live & Labs event in NYC.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
New York State competitors and assessment
Company assessmentPeers
Direct peers
- State of Texas: Texas is a large-population U.S. state government offering the full analogous service portfolio (DMV, social services, health, education) with its own digital portal, comparable in operational scope.
- State of California: California operates the largest comparable U.S. state government, with similar digital service delivery (ca.gov), extensive social programs, and aggressive clean energy and AI initiatives, making it the most direct functional peer.
- State of Massachusetts: Massachusetts is frequently cited for its modernized state digital service experience (mass.gov) and is a strong comparator for New York's NY.gov redesign and NYS Digital Service team.
- State of Florida: Florida is another top-tier U.S. state government with a comprehensive digital service platform (myflorida.com) covering tax, licensing, social programs, and DMV, serving a similar scale of residents.
- State of Pennsylvania: Pennsylvania offers an equivalent state government digital services suite (pa.gov) covering SNAP, unemployment, licensing, and benefits, serving a comparable population footprint to NYS.
- State of Illinois: Illinois operates a similarly structured state government digital platform (illinois.gov) with comparable services, federal program administration, and a substantial urban-suburban service population, making it a like-for-like state-government peer.
Emerging players
- Code for America: Code for America is a nonprofit civic tech organization that partners with states to modernize benefits access (SNAP, safety-net programs), directly overlapping with NYS's human services and digital service delivery mission.
- U.S. Digital Service (USDS): USDS performs a comparable function at the federal level: embedded technologists improving critical public-facing digital services. The NYS Digital Service team is structurally modeled on USDS.
Broad incumbents
- GovOS: GovOS is a private-sector vendor providing digital government software to U.S. state and local governments, including business licensing, tax, and records — directly adjacent to the services NYS operates on its own digital platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
New York State social profiles
Digital presenceNew York State compliance and trust
Trust signalCompliance2 records
New York State financial estimates
Financial estimateRevenue estimate
Valuation estimate
New York State leadership team
Management profileNumber of profiles
Profiles4 records
New York State subsidiaries and ownership
Company hierarchySubsidiaries8 records
New York State funding detail
Funding detailFunding overview
Funding rounds1 record
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
New York State M&A and investment
M&A and investmentM&A
Investments47 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about New York State
What does New York State do?
New York State provides comprehensive government services to nearly 20 million residents across 62 counties through the ny.gov digital portal, a mobile application suite, and in-person state offices. Core service offerings include DMV transactions, SNAP food assistance, unemployment insurance, professional licensing, tax filing, behavioral health access (Real Care, Real Access), child care subsidies, and higher education programs (SUNY/CUNY Reconnect). The state also delivers specialized programs such as Phone-Free Schools, Federal Workers employment assistance, and digital identity services including NY.Gov ID and New York Mobile ID.
Is New York State a public or private company?
New York State is a public company. It is classified as state government owned and is currently operating.
When was New York State founded?
New York State was founded in 1777. It employs 1 to 10 people.
Where is New York State based?
New York State is headquartered in New York, United States, in the North America region.
How does New York State make money?
Four revenue lines are on record. Tax Revenue is the primary driver. The others are federal Funding, casino Licensing Fees and tax Enforcement.
Who are New York State's main competitors?
18F (GSA) is listed as a peer. Direct peers are State of Texas, State of California, State of Massachusetts, State of Florida, State of Pennsylvania and State of Illinois. Emerging players are Code for America and U.S. Digital Service (USDS). GovOS is listed as a broad incumbent.
Does New York State have an API?
No public API is recorded for New York State.
What industry is New York State in?
New York State's product category is State Government Services. Its primary akta.pro industry code is BPAIAAAE, Government Digital Service & eGovernment (Service Delivery, IDs, Portals), with a secondary code of BPAIABAI, State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family). Its NAICS code is 6241 and its SIC code is 8300.