iCoreConnect
iCoreConnect (now part of Standard Dental) was a cloud-based SaaS provider of dental revenue cycle management, insurance verification, secure communications, and patient education solutions serving 5,000+ U.S. dental practices and DSOs.
- Company typePublic
- Founded2021
- HeadquartersOcoee, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What iCoreConnect does
iCoreConnect was a cloud-based SaaS provider of healthcare software targeted at U.S. dental practices and Dental Service Organizations (DSOs). The platform delivered an integrated suite spanning dental revenue cycle management, real-time insurance eligibility verification, claim submission and denial management, patient billing, ePrescribing (including DEA-compliant controlled substance workflows), medical billing coding, secure HIPAA-compliant messaging (iCoreExchange with 2048-bit encryption), patient education video (iCoreAcademy with 100+ 4K videos in English and Spanish), and practice analytics under a single login. The technology stack was built around HIPAA, HITECH, and PCI-DSS compliance, with integrations to insurance payers and practice management systems, and incorporated an AI-powered RCM layer for denial prediction and automated payment follow-ups. Acquired brands such as FeatherPay (patient payments), Verifi Dental (insurance verification), and Spectrum Technology Solutions (managed IT and cybersecurity) extended the platform's footprint across the dental software stack.
The company monetized through annual subscription SaaS licenses billed monthly, priced per named Provider per physical location, with EULA terms permitting up to 15% annual price increases on renewal and a free trial converting to paid subscription. Go-to-market combined an enterprise field sales motion targeting solo and small-to-mid dental practices plus DSOs, with a differentiated trust layer built on more than 200 product agreements from state and national dental and medical associations, alongside content marketing, SEO, webinars, and press releases. Reported customer reach was 5,000+ dental practices and 10,000+ dentists in the United States, served from a headquarters in Ocoee, Florida.
iCoreConnect was publicly traded on NASDAQ under ticker ICCT, expanded via multiple acquisitions between 2021 and 2024, and reported approximately $10.7-11.05M of trailing revenue with deeply negative net margins of -263.12%. The company filed for Chapter 11 bankruptcy, and on 2025-10-01 Standard Dental acquired substantially all of iCoreConnect's assets, ending iCoreConnect's status as an independent operating company.
iCoreConnect firmographics
Firmographics- Name
- iCoreConnect
- Legal name
- iCoreConnect, Inc.
- Website
- https://icoreconnect.com
- Company type
- Public
- Founded year
- 2021
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Short description
- iCoreConnect (now part of Standard Dental) was a cloud-based SaaS provider of dental revenue cycle management, insurance verification, secure communications, and patient education solutions serving 5,000+ U.S. dental practices and DSOs.
- Ownership category
- akta.pro rank
Where iCoreConnect is headquartered
LocationHeadquarters
- HQ city
- Ocoee
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
iCoreConnect business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Subscription SaaS Licenses: Annual subscription-based software licenses billed monthly or annually per named Provider at one physical location. Additional locations require additional licenses. The EULA specifies that services are non-refundable and require annual commitments with renewal at current prices. Pricing includes annual price increase rights up to 15%.
- Professional Services & Training: Remote training, technical support, and onboarding services provided alongside the software subscription. Support includes bug fixes, patches, and modifications. Additional professional services may be bundled with product subscriptions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Annual subscription with monthly billing – per named Provider, per physical location |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
iCoreConnect product offering
Product offeringCore offering
iCoreConnect sells a cloud-based SaaS platform for U.S. dental practices, providing dental revenue cycle management (insurance eligibility verification, claim submission, patient billing, denial management), ePrescribing, practice analytics, HIPAA-compliant secure messaging, and a 4K patient education video library. The platform is sold as annual subscriptions per named provider per physical location, with optional professional services and training.
Product overview
iCoreConnect offers a cloud-based healthcare software platform specifically designed for dental practices. The portfolio consists of two core solution areas: Dental Revenue Cycle Management (including Verification of Benefits, Dental Insurance Billing, and Patient Billing) and Admin & Clinical Efficiency (including ePrescriptions, Medical Billing Coding, Practice Analytics, Secure Communications via iCoreExchange, and Patient Education via iCoreAcademy). The platform is endorsed by 200+ state and national dental associations and serves over 5,000 dental practices nationwide. Recent acquisitions include FeatherPay (fintech/digital payments), Verifi Dental (insurance verification), and Spectrum Technology Solutions (managed IT/cybersecurity) to expand capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- iCoreAcademy: Patient education video platform with over 100 high-definition 4K videos in English and Spanish for dental practices.
- iCoreExchange
Products and services
- Dental Revenue Cycle Management End-to-end revenue cycle management suite for dental practices that streamlines the financial process from patient scheduling through final payment collection, including insurance verification, claim submission, billing, and collections.
- Verification of Benefits Automates insurance verifications in real time to save staff hours, reduce errors, and improve patient check-in efficiency by confirming coverage details, deductibles, annual maximums, waiting periods, and frequency limitations before appointments.
- Dental Insurance Billing Simplifies claim submissions and tracking with advanced automation tools that accelerate reimbursements and minimize denials for dental procedures, including built-in error detection and clearinghouse connectivity.
- Patient Billing Streamlines patient billing with flexible payment options, secure processing, and automated reminders that keep cash flow healthy for dental practices.
- Admin & Clinical Efficiency Suite of administrative and clinical tools designed to simplify dental practice operations, boost productivity, strengthen security, and scale with practice needs.
- ePrescriptions Electronic prescribing solution for dental practices that ensures compliance and delivers better patient care with secure digital prescription management, including controlled substance workflows.
- Medical Billing Coding Medical billing coding solution that enables dental practices to increase revenue by billing certain procedures through medical insurance instead of dental insurance.
- Practice Analytics Centralizes every financial, clinical, and operational insight across the iCore ecosystem, from RCM to verification and billing, providing complete clarity through one login and one platform.
- iCoreExchange (Secure Communications) HIPAA-compliant, encrypted messaging platform that lets dental teams send and receive patient data, referrals, and lab results instantly with verified provider identities, 2048-bit encryption, and secure communication.
- iCoreAcademy (Patient Education) Patient education video library with over 100 high-definition 4K videos in English and Spanish covering major treatment categories, designed to increase case acceptance through visual learning in chairside or at-home settings.
- FeatherPay Digital patient payments and billing technology acquired by iCoreConnect to expand into the fintech sector, providing financial technology solutions for healthcare providers and patients.
- Verifi Dental Insurance verification services provider acquired by iCoreConnect to expand healthcare software solutions and increase market presence in the dental sector.
- Spectrum Technology Solutions Managed IT services, cybersecurity, and cloud solutions provider acquired by iCoreConnect to expand healthcare SaaS offerings and accelerate growth.
Companies that use iCoreConnect
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles3 records
iCoreConnect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature8 records
iCoreConnect partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Standard DentalminorStandard Dental announced the acquisition of the assets of iCoreConnect Inc. as part of Standard Dental's strategic expansion, marking its tenth acquisition in the dental sector. The deal aided iCore in emerging from Chapter 11 bankruptcy. This represents an asset divestiture/transaction rather than a forward-looking partnership.
- Verifi DentalcoreiCoreConnect announced the strategic acquisition of Verifi Dental in January 2024 to expand its healthcare software solutions. The acquisition aimed to improve insurance verification services and increase the company's market presence in the dental sector. This acquisition supports iCore's strategy of building a comprehensive dental software ecosystem.
- FeatherPaycoreiCoreConnect acquired FeatherPay, a provider of digital patient payments and billing technology, as part of its expansion into the fintech sector. The acquisition included FeatherPay's leadership and engineering team, with the goal of developing new financial technology solutions for healthcare providers and patients. FeatherPay's technology enhances iCore's patient billing and payments capabilities.
- Spectrum Technology SolutionscoreiCoreConnect completed its acquisition of Spectrum Technology Solutions, a provider of managed IT services, cybersecurity, and cloud solutions. This move was part of iCoreConnect's strategy to expand its healthcare SaaS offerings and accelerate growth, particularly in managed IT and cloud infrastructure supporting its software platform.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
iCoreConnect competitors and assessment
Company assessmentMarket position
Weaknesses4 records
Competitive moat5 records
Customer concentration
iCoreConnect social profiles
Digital presenceiCoreConnect compliance and trust
Trust signalCompliance3 records
iCoreConnect financial estimates
Financial estimateRevenue estimate
Valuation estimate
iCoreConnect leadership team
Management profileNumber of profiles
Profiles4 records
iCoreConnect subsidiaries and ownership
Company hierarchySubsidiaries3 records
iCoreConnect funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iCoreConnect M&A and investment
M&A and investmentM&A10 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iCoreConnect
What does iCoreConnect do?
iCoreConnect sells a cloud-based SaaS platform for U.S. dental practices, providing dental revenue cycle management (insurance eligibility verification, claim submission, patient billing, denial management), ePrescribing, practice analytics, HIPAA-compliant secure messaging, and a 4K patient education video library. The platform is sold as annual subscriptions per named provider per physical location, with optional professional services and training.
Is iCoreConnect a public or private company?
iCoreConnect is a public company. It is classified as public and is currently acquired.
When was iCoreConnect founded?
iCoreConnect was founded in 2021. It employs 51 to 100 people.
Where is iCoreConnect based?
iCoreConnect is headquartered in Ocoee, United States, in the North America region.
How does iCoreConnect make money?
Two revenue lines are on record. Subscription SaaS Licenses are the primary driver. The others are professional Services & Training.
Does iCoreConnect have an API?
No public API is recorded for iCoreConnect.