Indianhead Community Action Agency

What Indianhead Community Action Agency does

Indianhead Community Action Agency (ICAA) is a private nonprofit community action agency founded in 1966 and headquartered in Ladysmith, Wisconsin. It provides a wraparound portfolio of social services to low-income individuals, families with young children, veterans, and survivors of domestic violence across primarily six core Wisconsin counties (Burnett, Clark, Rusk, Sawyer, Taylor, and Washburn), with its SSVF veteran program extending reach to 20 counties in northern Wisconsin. Its service lines include Head Start and Early Head Start early childhood education, the Family Foundations Home Visiting program, a Family Resource Center, the CSBG Emergency Services program for housing/utility/auto crisis assistance, the Legal Assistance for Victims program, veteran homelessness-prevention services (SSVF), the Stillness & Strength Equine Series, and the Connections Thrive and Thrift Store retail outlet.

ICAA's business model is grant-funded rather than transactional: the organization is primarily financed through federal grants from the Department of Health and Human Services (Head Start, CSBG), the Department of Veterans Affairs (SSVF), and the Health Resources and Services Administration (Family Foundations Home Visiting), supplemented by state and local matching funds, foundation grants (Bob Woodruff Foundation, Bader Philanthropy, Craig Newmark Philanthropies, etc.), individual donations, and modest retail revenue from the thrift store. Most services are delivered free to income-eligible clients. The organization operates 251-500 staff across multiple physical locations, partner Head Start sites, home-visiting field operations, and a thrift store, with delivery executed through direct community outreach, partner referrals, and in-person center-based service. There is no disclosed proprietary technology platform, and the agency's competitive position rests on regulatory standing as an approved Community Action Agency, a six-decade community brand, and a dense network of partnerships with county HHS departments, ADRCs, Wisconsin Judicare, and WISCAP rather than on technology differentiation.

Name

Indianhead Community Action Agency

Legal name

Indianhead Community Action Agency

Website

https://indianheadcaa.org

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

251–500 employees

Short description

Indianhead Community Action Agency is a 1966-founded Wisconsin nonprofit community action agency delivering Head Start, home visiting, emergency services, veteran housing support, and legal aid to low-income families and veterans across 6-20 northern Wisconsin counties, primarily funded by federal and state grants.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Services for the Elderly and Persons with Disabilities (62412), Civic and Social Organizations (813410), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300), Services-Child Day Care Services (8351), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Domestic Violence & Abuse Support Services (BPAGAEAD), Child Protection & Child Rights (BPAGABAG), Assistive Technology & AAC for Young Children (EDACAFAL)

Keywords

• Community social services
• Early childhood education
• Emergency assistance programs
• Veteran support services
• Family resource programs

Headquarters

HQ city

Ladysmith

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Others

Revenue model

1. Federal Grants and Funding: Primary funding from federal government grants including Department of Veterans Affairs grants (SSVF program - $568,131 at 80%), Department of Health and Human Services funding for Head Start ($5,420,495 at 77%), and Community Service Block Grant Emergency Services ($219,097.27 at 100%).
2. State and Local Funding: State and local matching funds for various programs including Head Start ($1,616,739 at 23%), Family Resource Center ($83,000 at 49%), and Home Visiting programs ($175,661 at 20%).
3. Thrift Store Operations: Revenue from Connections Thrift Store operations selling donated goods; also provides emergency clothing and furniture to customers in need.
4. Donations and Philanthropy: Accepts charitable donations from community members; has received foundation grants from Bob Woodruff Foundation, Craig Newmark Philanthropies, Celebrate Children Foundation, Bader Philanthropy, and others.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Indianhead Community Action Agency (ICAA) is a nonprofit community action agency that delivers wraparound social services across northern Wisconsin, including Head Start and Early Head Start early childhood education, emergency financial assistance (rent, utilities, auto repairs), veteran housing and support services (SSVF, WDVA-funded programming, equine-assisted learning), home visiting for new parents, family resource center programming, and free legal services for domestic violence and sexual assault survivors. It also operates the Connections Thrive and Thrift Store, which sells donated goods at discounted prices and provides emergency clothing and furniture to qualifying clients.

Product overview

Indianhead Community Action Agency (ICAA) is a community social services organization offering a diverse portfolio of programs across multiple service categories. The core offerings include the Connections Thrive and Thrift Store (retail/emergency assistance), CSBG Emergency Services for financial crisis support, Family Resource Center for family support services, Head Start Programs for early childhood education, Family Foundations Home Visiting for at-home family support, Legal Assistance for Victims for domestic violence/sexual assault survivors, and comprehensive Veteran Services including SSVF housing assistance, general veteran services, and the Stillness & Strength Equine Series for veteran wellness. These programs collectively serve communities across Burnett, Clark, Rusk, Sawyer, Taylor, and Washburn Counties in Wisconsin, with specific programs targeting families, children, veterans, and individuals in crisis.

Differentiator

Problem solved

Functional benefit

Brands

• Connections Thrive & Thrift Store: A thrift store offering gently used items and emergency clothing/furniture to customers in need, located at 121 Miner Ave E, Ladysmith, WI 54848.

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core, major and minor.

• Wisconsin Judicare, Inc.coreOthersLegal services partner providing free legal assistance for low-income individuals and families in Wisconsin.
• Aging and Disability Resource Centers (ADRC)coreStrategic or Co-development PartnerPartnership with Barron County, Clark County, and Northwestern Wisconsin ADRCs for senior and disability services coordination.
• Foundation for Rural Housing, Inc.majorStrategic or Co-development PartnerPartner for Rubber Ducky Diaper Depot program providing essential diaper and pull-up supplies to families statewide.
• WISCAPcoreStrategic or Co-development PartnerWisconsin Community Action Program association providing support and resources for community action agencies.
• County Health and Human Services DepartmentscoreStrategic or Co-development PartnerPartnership with Rusk County HHS, Taylor County Health and Human Services, and other county agencies for coordinated client services.
• Thriving WisconsinminorStrategic or Co-development PartnerSupporting Families Together Association partner for family resource center accreditation and quality standards.
• Department of Veterans AffairscoreOthersPrimary funder of veteran services programs including SSVF grants and WDVA-funded programming.
• Department of Health and Human ServicescoreOthersPrimary funder of Head Start and Early Head Start programs through grant awards.
• Health Resources and Services AdministrationcoreOthersFunder of Family Foundations Home Visiting program through grant awards.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• CAP Services of Wisconsin: Another Wisconsin Community Action Agency serving a multi-county rural region with the same portfolio of Head Start, weatherization, emergency services, and family support programs funded through the same federal streams.
• Couleecap (Coulee Region Community Action): Wisconsin Community Action Agency providing the same CSBG, Head Start, weatherization, and emergency assistance programs to low-income households in a comparable rural Wisconsin footprint.
• West Central Wisconsin Community Action Agency: Peer Wisconsin CAA covering Burnett, Polk, and St. Croix counties with the same Head Start, emergency services, and family support program mix funded by identical federal sources.
• Community Action Duluth: Community Action Agency serving a similar low-income population in northern geography with Head Start, energy assistance, and emergency services funded by the same federal block grants.
• Western Dairyland Community Action Agency: Western Wisconsin CAA running Head Start, weatherization, housing, and family services in a rural footprint, comparable in scope and funding model to ICAA.

Broad incumbents

• WISCAP (Wisconsin Community Action Program Association): State-level association that supports all Wisconsin CAAs including ICAA, providing training, advocacy, and shared services; not a direct service competitor but the closest industry umbrella body.
• National Community Action Partnership (NCAP): National membership organization representing all Community Action Agencies including ICAA, providing federal advocacy, training, and program standards.
• Lutheran Social Services of Wisconsin and Upper Michigan: Larger regional social services nonprofit in Wisconsin delivering Head Start, refugee services, and family support — comparable mission and federal funding streams at a bigger scale.
• Salvation Army Wisconsin Division: Major nonprofit providing emergency assistance, housing, and family support across Wisconsin with overlapping client base and similar grant-funded model.

Emerging players

• Foundation for Rural Housing, Inc. Wisconsin nonprofit focused on rural housing assistance that partners with ICAA on the Rubber Ducky Diaper Depot program; comparable target population and rural Wisconsin geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/IndianheadCAA
• Xx.com/IndianheadCAA

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Indianhead Community Action Agency