SnapComms North America
SnapComms is a cloud-based multi-channel employee communication SaaS platform, wholly owned by Everbridge (NASDAQ: EVBG), that bypasses email via desktop alerts, tickers, screensavers, digital signage, and mobile apps to reach 2.5M+ users at mid-market and enterprise organizations across 75+ countries.
- Company typePrivate
- Founded2007
- HeadquartersTakapuna, New Zealand
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
SnapComms North America firmographics
Firmographics- Name
- SnapComms North America
- Legal name
- SnapComms Ltd
- Website
- https://snapcomms.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SnapComms is a cloud-based multi-channel employee communication SaaS platform, wholly owned by Everbridge (NASDAQ: EVBG), that bypasses email via desktop alerts, tickers, screensavers, digital signage, and mobile apps to reach 2.5M+ users at mid-market and enterprise organizations across 75+ countries.
- Ownership category
- akta.pro rank
SnapComms North America industry classification
Industry- Product category
- Employee Communications Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Enterprise/Team Messaging (BPAMACAB)
Keywords
Where SnapComms North America is headquartered
LocationHeadquarters
- HQ city
- Takapuna
- HQ country
- New Zealand
- HQ region
- Oceania
Offices4 records
Markets served
SnapComms North America business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription Licensing: User-based subscription model where pricing is based on the number of users and the tools/channels required. Tiered pricing options reduce initial investment and allow performance demonstration without over-committing. Delivered as cloud-hosted SaaS with standard cloud hosting.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | User-based subscription with tiered packages |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels8 records
SnapComms North America product offering
Product offeringCore offering
SnapComms provides a cloud-based SaaS platform that enables organizations to deliver attention-grabbing internal communications and emergency notifications directly to employees' desktops, screens, mobile devices, and digital signage. The platform replaces or supplements email/intranet channels with tools such as desktop alerts, tickers, screensavers, lock screen messages, surveys, quizzes, panic buttons, SMS, and an employee app, all managed from a centralized Content Manager.
Product overview
SnapComms is a multi-channel employee communication platform that delivers messages directly to employee desktop, mobile, and digital signage devices, bypassing email to guarantee employee attention. The platform consists of the cloud-based Content Manager administration system and a suite of client applications (apps for Windows, Mac, iOS, and Android). The product portfolio includes Desktop Alert, Desktop Ticker, Corporate Screensaver, Corporate Wallpaper, Lock Screen, Internal Digital Signage, Internal Newsletters, Employee Survey, Employee Quiz, Panic Button, Emergency Notifications, and the Employee App. Add-on services include SMS Messaging. The platform enables organizations to achieve 100% readership through message recurrence until acknowledgment and provides real-time reporting dashboards to measure communication effectiveness.
Differentiator
Problem solved
Functional benefit
Products and services
- Desktop Alert Pop-up alert that appears on employees' computer screens to deliver mandatory-read internal communications, ideal for urgent or critical messages that must be acknowledged.
- Desktop Ticker Scrolling news ticker that runs across the bottom of employees' desktop screens for continuous, low-intrusion updates.
- Corporate Screensaver Screensaver-based message delivery that turns idle screens into branded internal communications real estate.
- Corporate Wallpaper Managed desktop wallpaper that carries branded campaigns, messages, and visual communications directly to employees' desktops.
- Lock Screen Messages delivered to employees' device lock screens, ensuring visibility before they access their device.
- Internal Digital Signage Centralized digital signage solution for displaying internal communications and corporate content on screens in offices and common areas.
- Internal Newsletters Interactive, trackable internal newsletters delivered directly to employee desktops in place of static email PDFs.
- Employee Survey Pop-up employee survey tool that captures pulse, engagement, and feedback data directly on the desktop with response analytics.
- Employee Quiz Interactive desktop quiz tool used for training reinforcement, compliance acknowledgements, and knowledge checks.
- Panic Button Desktop panic button that lets employees discreetly alert security or response teams during safety incidents or emergencies.
- Emergency Notifications Multi-channel emergency alert system for broadcasting urgent safety, IT, weather, or security messages to all employees.
- Employee App Branded mobile employee app delivering internal communications, alerts, and content to staff on smartphones and tablets.
- SMS Messaging Two-way SMS mass notification capability for reaching employees via text message during routine and emergency communications.
- Content Manager Centralized administration console used by internal communications teams to author, target, schedule, and analyze content across all SnapComms channels.
Quantifiable outcome
- 100% readership of important messages through message recurrence
- +3 more outcomes
Companies that use SnapComms North America
Customer profileNamed customers20 records
Segments11 records
Ideal customer profiles2 records
SnapComms North America technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature9 records
SnapComms North America partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- Everbridge, Inc.coreEverbridge acquired SnapComms in November 2020. SnapComms operates as a wholly-owned subsidiary of Everbridge, combining SnapComms' employee communication capabilities with Everbridge's critical event management platform. SnapComms is now part of the complete spectrum of employee communications and messaging solutions within the Everbridge portfolio.
- MicrosoftcoreMicrosoft Gold Partner status. SnapComms integrates with Microsoft infrastructure and offers SSO authentication through Microsoft systems. Apps deployable via Microsoft Group Policy.
- Microsoft AzurecoreCloud infrastructure provider for SnapComms SaaS platform. Microsoft Azure provides IaaS and PaaS services supporting the complete SaaS offering across all services. Data stored on Azure infrastructure.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
SnapComms North America competitors and assessment
Company assessmentBroad incumbents
- Ceridian Dayforce: Ceridian Dayforce is a broad HCM suite that includes employee communication, engagement surveys, and shift-based messaging capabilities — competing with SnapComms as an embedded alternative for HR-driven internal comms buyers.
- Microsoft (Viva / Teams): Microsoft Teams and Viva Connections/Engage are bundled broad-incumbent employee communication and engagement capabilities inside the Microsoft 365 enterprise seat — the largest competitive threat to SnapComms due to zero incremental seat cost and existing SSO/Azure integration.
- Slack (Salesforce): Slack is a broad-incumbent enterprise messaging platform that increasingly absorbs internal-communications and channel-based announcements use cases that historically would have been SnapComms' territory, especially inside Salesforce's ecosystem.
Direct peers
- Beekeeper: Beekeeper is a frontline employee communication and operations platform targeting deskless and shift-based workforces — overlapping directly with SnapComms' Retail/Frontline and Emergency Communications segments.
- Workvivo: Workvivo is an employee communication and engagement platform (acquired by Zoom) that competes head-to-head with SnapComms in delivering internal comms, social feeds, and intranet-style experiences to enterprise workforces.
- Firstup (formerly SocialChorus): Firstup is a direct competitor providing an employee communications and engagement platform that targets large enterprise communicators with multi-channel delivery — directly comparable to SnapComms' Content Manager approach for reaching frontline and desk-based workers.
- WorkJam: WorkJam is a frontline employee engagement and communication platform with task management, scheduling, and messaging — directly comparable to SnapComms' multi-channel frontline and retail customer use cases.
- Poppulo: Poppulo is a direct competitor in the enterprise internal communications and employee email/intranet space, selling a multi-channel employee experience platform to large enterprises — the closest head-to-head alternative to SnapComms for digital signage, email, and mobile employee messaging.
- ContactMonkey: ContactMonkey is an internal email communication and analytics platform that competes with SnapComms' Internal Newsletter and Employee Survey products inside Microsoft Outlook and Gmail for enterprise communicators.
Emerging players
- LumApps: LumApps is an emerging employee experience and intranet platform that competes with SnapComms in enterprise comms, particularly on Microsoft 365 / SharePoint integrations — overlapping on content targeting, multi-channel publishing, and analytics.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
SnapComms North America social profiles
Digital presenceSnapComms North America compliance and trust
Trust signalCompliance6 records
SnapComms North America financial estimates
Financial estimateRevenue estimate
Valuation estimate
SnapComms North America leadership team
Management profileNumber of profiles
Profiles1 record
SnapComms North America funding detail
Funding detailFunding overview
Funding rounds3 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SnapComms North America M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SnapComms North America
What does SnapComms North America do?
SnapComms provides a cloud-based SaaS platform that enables organizations to deliver attention-grabbing internal communications and emergency notifications directly to employees' desktops, screens, mobile devices, and digital signage. The platform replaces or supplements email/intranet channels with tools such as desktop alerts, tickers, screensavers, lock screen messages, surveys, quizzes, panic buttons, SMS, and an employee app, all managed from a centralized Content Manager.
Is SnapComms North America a public or private company?
SnapComms North America is a private company. It is classified as corporate owned and is currently operating.
When was SnapComms North America founded?
SnapComms North America was founded in 2007. It employs 51 to 100 people.
Where is SnapComms North America based?
SnapComms North America is headquartered in Takapuna, New Zealand, in the Oceania region.
How does SnapComms North America make money?
One revenue line is on record: saaS Subscription Licensing.
Who are SnapComms North America's main competitors?
Broad incumbents on record are Ceridian Dayforce, Microsoft (Viva / Teams) and Slack (Salesforce). Direct peers are Beekeeper, Workvivo, Firstup (formerly SocialChorus), WorkJam, Poppulo and ContactMonkey. LumApps is listed as an emerging player.
Does SnapComms North America have an API?
Yes. SnapComms offers a private API that provides possibilities to extend the SnapComms platform. Administrators have access to the SnapComms servers via the browser-based Content Manager to create, target and publish content out to users. The API allows organizations to integrate SnapComms messaging capabilities into their existing systems.
What industry is SnapComms North America in?
SnapComms North America's product category is Employee Communications Software. Its primary akta.pro industry code is BPAMACAB, Enterprise/Team Messaging. Its NAICS code is 513210 and its SIC code is 7372.