Government of Malaysia

Name

Government of Malaysia

Legal name

Kerajaan Malaysia (Government of Malaysia)

Website

https://malaysia.gov.my

Company type

Public

Founded year

1963

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Government Public Services

NAICS

Executive, Legislative, and Other General Government Support (921), Public Finance Activities (92113), International Affairs (92812)

SIC

Foreign Governments (8888), Services-Social Services (8300)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industries

Tax Return Filing, Processing & Assessment (BPAIADAC), State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Immigration, Citizenship & Border Administration (Civil) (BPAIAAAN), Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO)

Keywords

• Government digital services
• Citizen services portal
• Public sector administration
• Tax filing services
• Social welfare programs

Headquarters

HQ city

Putrajaya

HQ country

Malaysia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. General Government Revenue: Government of Malaysia operates as a sovereign nation government funded primarily through taxation, petroleum revenues, and other sovereign revenue streams. Services are provided to citizens as public goods.
2. Co-Investment Fund Management: Malaysia Co-Investment Fund (MyCIF) manages federal budget allocations to co-invest alongside private investors in MSMEs, with profit-sharing incentives and exit profit sharing arrangements.

Pricing tiers

Distribution channels8 records

Marketing channels5 records

Core offering

The Government of Malaysia operates the MyGovernment Portal (Portal Rasmi Kerajaan Malaysia) as a centralized digital gateway providing Malaysian citizens with access to over 300 government digital services spanning taxation, licensing, healthcare, education, employment, and welfare programs. It delivers these services through supporting platforms including the RAI Portal for non-citizens, MyTax for tax filing, E-Penyertaan for civic participation, and agency-specific applications such as MyJPJ for vehicle services, alongside financial assistance programs like Sumbangan Tunai Rahmah (STR) and Skim Perubatan MADANI.

Product overview

The Government of Malaysia operates the MyGovernment Portal (Portal Rasmi Kerajaan Malaysia) as a unified citizen-facing digital services platform offering access to over 300 government digital services. The portal provides a platform-plus-persona architecture, organizing services by life situations (job seekers, pregnant women, seniors, etc.) and categories (Transportation, Career, Health, Finance, Education). Supporting platforms include the RAI Portal for non-citizens, E-Penyertaan for civic participation, MyTax for taxation, and various government assistance programs like STR and Skim Perubatan MADANI. Digital services span driving licenses (via JPJ), vehicle management, job applications (via SPA), social protection (PERKESO, KWSP), and enterprise support (MyCIF, MySTEP, TVET MARA).

Differentiator

Problem solved

Functional benefit

Products and services

• MyGovernment Portal (Portal Rasmi Kerajaan Malaysia)

Quantifiable outcome

• 36.5 million+ cumulative portal visitors demonstrating widespread citizen adoption
• +2 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• BangladeshcoreStrategic or Co-development Partner · 22 June 2026Bilateral cooperation agreements signed during Bangladesh PM Tarique Rahman's visit covering investment promotion, cultural cooperation, and counterterrorism. Leaders pledged to negotiate a free trade agreement and discussed reopening Malaysia's labor market to Bangladeshi migrant workers.
• Altantuya Shaariibuu's FamilyminorOthers · 20 January 2026Legal proceedings regarding civil lawsuit by Mongolian victim's family for compensation. Court of Appeal upheld government appeal overturning damages victory from 2006 murder case.
• Ocean InfinityminorImplementation/ SI/ Consulting Partner · 30 December 2025US and UK-based robotics company conducting renewed MH370 search under 'no find, no fee' agreement. Using autonomous underwater vehicles from ship Armada 86 to survey 15,000 sq km over 55 days. Government will pay $70 million if wreckage is found.
• JapanminorStrategic or Co-development PartnerBilateral cooperation on Carbon Capture, Utilisation and Storage (CCUS) technology development, sharing technical expertise and best practices under the CCUS Act 2025 framework.
• SingaporeminorStrategic or Co-development PartnerRegional cooperation on CCUS ecosystem development, exploring cross-border carbon capture storage opportunities and shared regulatory frameworks.
• South KoreaminorStrategic or Co-development PartnerRegional cooperation on CCUS technology and carbon reduction initiatives, sharing technical expertise and investment opportunities.
• International Community (Energy Cooperation)minorStrategic or Co-development PartnerInternational coordination on energy security measures amid West Asia conflict. Malaysia implementing fuel subsidies, tax measures alongside Britain, Sweden, India, South Korea, China, Australia, Japan, Italy, and Thailand.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Estonia e-Governance Academy: Pioneer of national-scale digital identity (e-Residency, X-Road interoperability) and a benchmark for cross-agency integration that Malaysia's 1,500+ agency portal ambitions resemble.
• MyGov India: India's citizen engagement and digital government platform combining service information with e-participation features — directly comparable in mandate to Malaysia's MyGovernment and E-Penyertaan.
• GovTech Singapore: Singapore's lead government technology agency operating the myInfo and Singpass digital identity stack and unified citizen services portal — the most directly comparable GovTech entity to Malaysia's Jabatan Digital Negara.
• UK Government Digital Service (GDS): Operates the gov.uk single-domain citizen portal that pioneered persona-style and life-event navigation across hundreds of services — the global reference architecture for what MyGovernment is building.
• Government of South Korea (Government24): National single-window portal providing 1,000+ government e-services with integrated digital identity — among the most mature citizen-facing government portals globally and a benchmark for Malaysia's roadmap.
• Government of Thailand (Government Digital Academy / DGA): Operates the citizen e-service portal (ThaID, DGA-eService) integrating dozens of Thai ministries — directly comparable scope and ASEAN regional context to Malaysia's MyGovernment.
• Government of Indonesia (gov.id / INA Digital): Regional peer running an integrated citizen-facing portal across ministries, with comparable population scale (~280M) and a parallel push toward unified digital government services.

Emerging players

• UAE Federal Authority for Identity, Citizenship, Customs & Port Security: Runs the UAE Pass unified digital identity and citizen/immigration services platform — comparable in its integration of identity, immigration, and e-government services but operating from a single federal agency perspective.

Broad incumbents

• Australian Digital Transformation Agency: Federal agency responsible for myGov and gov.au digital service standards — analogous role in setting citizen service experience, though operating at smaller population scale than Malaysia.

Regional players

• Government Technology Agency (GovTech) of Philippines: Operates the iGovPhil / eGov platform integrating national government services for Filipino citizens — ASEAN regional peer with similar citizen-services scope and Bahasa-adjacent UX considerations.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/gos_gateway?lang=en
• Facebookfacebook.com/MalaysiaPortal

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Government of Malaysia