Zapproved
- Company typePrivate
- Founded2008
- HeadquartersPortland, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Zapproved does
Zapproved is a Portland, Oregon-based software company founded in 2008 that builds cloud-based ediscovery software specifically for corporate in-house legal teams. Its flagship product is ZDiscovery, a unified SaaS platform hosted on AWS that combines legal hold management, in-place data preservation across Microsoft 365, Google Vault, and Slack, targeted data collections, document processing, and in-house document review. The company consolidated earlier standalone products — Legal Hold Pro, Digital Discovery Pro, and Cloud Preserve/Cloud Collect — into the ZDiscovery platform, and holds SOC 2 Type 2 (with HIPAA mapping), GDPR, and CCPA compliance certifications.
The company sells via enterprise field sales with a demo-led motion, supplemented by self-guided interactive product tours, and targets a vertical set spanning banking and finance, pharmaceuticals, energy, automotive, healthcare, insurance, telecommunications, media, defense, and airlines. Pricing is quote-based annual subscription with auto-renewal and 30-day invoicing terms, with optional one-time services layered on top. The customer base is reported at 350+ corporate legal teams, with named enterprise users including Sprint, Scripps, AIG, General Dynamics, American Airlines, Southwest Airlines, and NuStar Energy.
Zapproved was backed by Vista Equity Partners and K1 Investment Management prior to its acquisition by Exterro, a Legal GRC platform provider, on January 19, 2023. Following the acquisition, Zapproved operates as a brand within Exterro, with its product demo and marketing assets redirecting toward Exterro's go-to-market infrastructure. Zapproved's historical capital strategy also included a 2014 acquisition of eCloud Collect (Data Collect Pro) to extend cloud-native collection capabilities, and a 2023 partnership with Onna to add Slack data preservation integration.
Zapproved firmographics
Firmographics- Name
- Zapproved
- Legal name
- Zapproved LLC
- Website
- https://zapproved.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Acquired
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Zapproved industry classification
Industry- Product category
- Legal Technology / Ediscovery Software
- NAICS
- Software Publishers (5132)
- akta.pro primary industry
- eDiscovery, Litigation Support & Legal Hold (BPAEAPAE)
- akta.pro secondary industry
- Privacy Management (Consent, DSAR, RoPA) (HDADAFAH)
Keywords
Where Zapproved is headquartered
LocationHeadquarters
- HQ city
- Portland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Zapproved business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Subscription: Annual subscription model for access to the ZDiscovery platform. Services automatically renew for successive subscription contract terms unless canceled. Fees are invoiced and payable within 30 days.
- One-Time Services: Additional one-time services may be offered alongside subscription, with fees invoiced separately from recurring subscription fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise annual subscription for corporate legal teams |
| Freemium | Pay-as-you-go | Free evaluation and interactive tour |
Go-to-market motion3 records
Distribution channels2 records
Marketing channels8 records
Zapproved product offering
Product offeringCore offering
Zapproved sells the ZDiscovery Platform, a cloud-based SaaS ediscovery solution designed exclusively for corporate in-house legal teams. The platform unifies legal hold management, in-place data preservation across Microsoft 365, Google Vault, and Slack, targeted collections from Exchange and other sources, document processing, and in-house document review in a single integrated workflow. Zapproved was acquired by Exterro in January 2023 and operates as an Exterro brand.
Product overview
Zapproved offers a cloud-based ediscovery software platform designed specifically for corporate in-house legal teams. The primary offering is the ZDiscovery Platform, which unifies legal hold management, in-place data preservation, targeted data collection, data processing, and document review into a single integrated platform. Prior to ZDiscovery's launch, Zapproved offered these capabilities through standalone products — Legal Hold Pro (legal hold notification and custodian compliance tracking), Digital Discovery Pro (document processing and review), and Cloud Preserve/Cloud Collect (cloud-based in-place preservation and collection) — which were consolidated into the unified ZDiscovery platform. Zapproved was acquired by Exterro in January 2023.
Differentiator
Problem solved
Functional benefit
Brands
- ZDiscovery: ZDiscovery is Zapproved's flagship ediscovery platform for corporate legal teams, providing legal hold management, data preservation, collection, and document review capabilities.
- Legal Hold Pro
- Digital Discovery Pro
- Cloud Preserve Cloud Collect
Products and services
- ZDiscovery Platform Cloud-based ediscovery platform designed for in-house corporate legal teams, unifying legal hold management, in-place preservation in Microsoft 365, Google Vault, and Slack, targeted collections, processing, and document review into a single integrated workflow.
Quantifiable outcome
- Reduces outside counsel spend through in-house document review capabilities
- +2 more outcomes
Companies that use Zapproved
Customer profileNamed customers7 records
Segments7 records
Ideal customer profiles2 records
Zapproved technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature6 records
Zapproved partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered flagship and core.
- ExterroflagshipZapproved was acquired by Exterro, a leading Legal GRC platform provider, on January 19, 2023. The acquisition combines Zapproved's industry-leading customer service and ediscovery capabilities with Exterro's award-winning Legal GRC platform. The integration enables organizations to better manage the complex interconnections of ediscovery, privacy, legal operations, digital investigations, cybersecurity response, and information governance.
- OnnacoreIntegration partnership that allows Zapproved customers to automatically preserve Slack data for legal holds. The integration enables corporate legal teams to more effectively manage unstructured data from Slack workspaces and make information more discoverable for ediscovery purposes.
- Amazon Web Services (AWS)coreAll Zapproved applications and databases containing customer data are hosted on Amazon Web Services (AWS) data centers located in the U.S. AWS provides the cloud infrastructure supporting Zapproved's SaaS ediscovery platform with adherence to ISO 27001, SOC 2, FedRAMP, and HIPAA standards.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Zapproved competitors and assessment
Company assessmentBroad incumbents
- Relativity (RelativityOne): Relativity is the largest independent ediscovery platform (RelativityOne) serving both law firms and corporate legal teams with end-to-end processing, review, and analytics. It is a direct competitor to Zapproved at the enterprise corporate end of the market.
- Exterro: Exterro is the parent company of Zapproved and a broader Legal GRC platform covering ediscovery, privacy, legal operations, digital investigations, and information governance. It is both parent and overlapping competitor across the full ediscovery suite.
- Epiq: Epiq is a large legal services and technology company offering managed ediscovery, document review, and legal hold services alongside its proprietary software. It competes with Zapproved in the corporate ediscovery market, especially via service-led deployments.
Direct peers
- DISCO: DISCO is a cloud-native ediscovery platform (DISCO Ediscovery) used by law firms and corporate legal teams for processing, review, and case management. It overlaps directly with ZDiscovery in the corporate in-house counsel segment.
- Reveal: Reveal provides AI-driven ediscovery processing and review software (Reveal Platform) for corporate legal teams and law firms. It competes head-on with Zapproved's collection, processing, and review capabilities.
- Logikcull: Logikcull (now part of Reveal) is a self-service, cloud-based ediscovery platform targeted at corporate legal teams and smaller law firms seeking simple, fast review. It is closely comparable to Zapproved's ease-of-use positioning for in-house counsel.
- Nextpoint: Nextpoint is a cloud-based ediscovery and litigation platform offering legal hold, processing, and review for corporate legal teams and law firms. It targets the same in-house corporate segment as Zapproved with comparable feature scope.
Emerging players
- Onna: Onna is a knowledge management and ediscovery platform that ingests data from Slack, Microsoft 365, Google Workspace, and other SaaS sources for legal and compliance teams. It is both a Zapproved integration partner and a partial competitor in cloud data preservation and collection.
- Everlaw: Everlaw is a cloud-native ediscovery and litigation platform emphasizing AI-assisted review and document analysis for law firms, government, and corporate legal teams. It overlaps with ZDiscovery's document review and analytics capabilities.
Others
- Consilio: Consilio is a global legal services firm offering ediscovery, document review, and legal consulting, often in combination with Relativity, Reveal, or other platforms. It is adjacent to Zapproved as both a potential partner and competitor for managed ediscovery work.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Zapproved social profiles
Digital presenceZapproved compliance and trust
Trust signalCompliance4 records
Zapproved financial estimates
Financial estimateRevenue estimate
Valuation estimate
Zapproved leadership team
Management profileNumber of profiles
Profiles5 records
Zapproved funding detail
Funding detailFunding overview
Funding rounds6 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Zapproved M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Zapproved
What does Zapproved do?
Zapproved sells the ZDiscovery Platform, a cloud-based SaaS ediscovery solution designed exclusively for corporate in-house legal teams. The platform unifies legal hold management, in-place data preservation across Microsoft 365, Google Vault, and Slack, targeted collections from Exchange and other sources, document processing, and in-house document review in a single integrated workflow. Zapproved was acquired by Exterro in January 2023 and operates as an Exterro brand.
Is Zapproved a public or private company?
Zapproved is a private company. It is classified as corporate owned and is currently acquired.
When was Zapproved founded?
Zapproved was founded in 2008. It employs 101 to 250 people.
Where is Zapproved based?
Zapproved is headquartered in Portland, United States, in the North America region.
How does Zapproved make money?
Two revenue lines are on record. SaaS Subscription is the primary driver. The others are one-Time Services.
Who are Zapproved's main competitors?
Broad incumbents on record are Relativity (RelativityOne), Exterro and Epiq. Direct peers are DISCO, Reveal, Logikcull and Nextpoint. Emerging players are Onna and Everlaw. Consilio is listed as an others.
Does Zapproved have an API?
No public API is recorded for Zapproved.
What industry is Zapproved in?
Zapproved's product category is Legal Technology / Ediscovery Software. Its primary akta.pro industry code is BPAEAPAE, eDiscovery, Litigation Support & Legal Hold, with a secondary code of HDADAFAH, Privacy Management (Consent, DSAR, RoPA). Its NAICS code is 5132.