Mena Regional Health System

What Mena Regional Health System does

Mena Regional Health System is a private, for-profit Critical Access Hospital (legal entity: Mena Hospital Commission) founded in 1991 and headquartered at 311 Morrow St. N, Mena, Arkansas. It serves Polk County in western Arkansas and adjacent communities in eastern Oklahoma with a 101–250 employee workforce operating 24/7 emergency, inpatient, and outpatient services. The hospital maintains DNV Critical Access Hospital Accreditation (certificate C669813) and offers a broad service portfolio spanning Emergency Department, ICU/CCU (PCU), Med-Surg, Surgery, Laboratory, Radiology, Pediatrics, Women's Health with labor and delivery, Behavioral Health, Sleep Lab, Respiratory, Outpatient Infusion, Outpatient Therapy, and a Swing Bed transitional care program, supported by affiliated clinics Mena Medical Associates and Surgical Clinic.

Its technology stack is conventional for a CAH: MEDITECH electronic health records, the Thrive Patient Portal for online bill pay, and a separate Care Corner patient portal for affiliated clinics. Patient-facing digital channels are limited to the corporate website and a Facebook page. Revenue is generated from three streams — patient service fees billed to insurers and patients, Medicare/Arkansas Medicaid reimbursement under federal and state fee schedules, and commercial insurance contracts (Aetna, Blue Cross Blue Shield of AR, Cigna, Humana, United Healthcare, Ambetter, QualChoice) — with a CMS-mandated Charge Master publishing standard rates (e.g., room charges $398 gross, per-diem negotiated rates ranging from $1,831 Medicare to $3,772 BCBS). Financial stability was reinforced in August 2024 by over $5.2 million in federal ARPA-backed funding through the State of Arkansas Rural Hospital Sustainability Program. No acquisitions, M&A, geographic expansion outside the existing rural catchment, or AI/ML capabilities are evidenced in the available data.

Name

Mena Regional Health System

Legal name

Mena Hospital Commission

Website

https://menaregional.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

101–250 employees

Short description

Mena Regional Health System is a privately held Critical Access Hospital in Mena, Arkansas, serving Polk County and adjacent eastern Oklahoma communities with 24/7 emergency, inpatient, outpatient, and specialty clinical services via a 101–250 employee workforce.

Ownership category

akta.pro rank

Product category

Rural Hospital Services (Critical Access Hospital)

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (except Mental Health Specialists) (621111), Nursing and Residential Care Facilities (623)

SIC

Services-Hospitals (8060), Services-Home Health Care Services (8082)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Rural Health Clinics (RHCs) (HLAFAGAL)

Keywords

• Rural hospital services
• Critical access hospital
• Emergency medical care
• Inpatient outpatient services
• Behavioral health services

Headquarters

HQ city

Mena

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Patient Services Revenue: Revenue generated from providing healthcare services including emergency care, inpatient care, outpatient services, laboratory, radiology, surgery, and specialty services. Services are billed to insurance companies, Medicare, Medicaid, and self-pay patients based on negotiated rates or standard charges.
2. Government Healthcare Programs: Revenue from Medicare and Medicaid programs based on predetermined fee schedules. Medicare payments are based on a classification system for each service. Medicaid pays all hospitals based on the same fee schedule.
3. Commercial Insurance Contracts: Revenue from contracted rates with insurance companies including Aetna, Blue Cross Blue Shield of AR, Cigna, Humana, United Healthcare, Ambetter, QualChoice, and others. Negotiated per diem rates or percentage of billed charges.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Mena Regional Health System operates a Critical Access Hospital providing inpatient and outpatient healthcare services to Polk County in Western Arkansas and Eastern Oklahoma. The core offering spans emergency care, ICU/CCU, medical-surgical, surgery, behavioral health, women's health (including LDRP labor and delivery), pediatrics, radiology, laboratory, respiratory, sleep lab, outpatient infusion, and a swing bed transitional rehabilitation program, supported by digital patient portals and a CMS-published charge master.

Product overview

Mena Regional Health System is a Critical Access Hospital offering a unified portfolio of clinical services and patient-facing applications. The hospital provides acute care through departments including Emergency Department, ICU/CCU, Surgery, and Med-Surg, supported by specialized services such as Behavioral Health, Women's Health (labor and delivery with free childbirth classes), Pediatrics, Radiology, Laboratory, Respiratory, and Sleep Lab. Outpatient services include Infusion, Therapy (physical, occupational, speech), and Swing Bed Program for transitional rehabilitation care. The system operates affiliated clinics (Mena Medical Associates and Surgical Clinic) and offers digital patient services including Online Bill Pay via Thrive Patient Portal and a Patient Portal for health record access. Non-clinical support includes the MRHS Support Foundation, Auxiliary volunteer program, and Gift Shop.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Department 24/7 emergency medical care for urgent and critical conditions, serving as the primary entry point for acute care in the Mena, Arkansas region.
• ICU/CCU (PCU) Intensive care and critical care unit (Progressive Care Unit) for patients requiring close monitoring and high-acuity treatment.
• Med-Surg Medical-surgical inpatient care for patients requiring acute hospitalization and general medical management.
• Surgery Surgical procedures including inpatient and outpatient operations across general and specialty surgery.
• Behavioral Health Mental health, behavioral health, and medical stabilization services provided to patients in the rural service area.
• Women's Health Obstetrics, labor and delivery (family-friendly LDRP rooms), and gynecological services, supported by free childbirth classes for expectant parents.
• Pediatrics Healthcare services specialized for infants, children, and adolescents within the rural Polk County catchment.
• Radiology Medical imaging services including X-rays, CT scans, and other diagnostic imaging for inpatient and outpatient care.
• Laboratory Diagnostic testing services including blood work and clinical analysis supporting inpatient, outpatient, and emergency care.
• Outpatient Infusion Infusion therapy services delivered to patients who do not require overnight hospitalization.
• Respiratory Respiratory care and pulmonary services for patients with breathing disorders.
• Sleep Lab Diagnostic testing for sleep disorders including sleep apnea evaluation.
• Swing Bed Program Transitional care program for patients recovering from acute hospitalization who need skilled nursing and rehabilitation before returning home.
• Specialty Services Various specialty medical services and consultations delivered at the hospital.
• Outpatient Therapy Physical, occupational, speech, and other rehabilitative therapy services delivered on an outpatient basis.
• Mena Medical Associates Affiliated physician clinic offering primary and specialty care services to the Mena community.
• Surgical Clinic Clinic providing surgical consultations and post-operative care as an affiliated practice of the hospital.
• Online Bill Pay (Thrive Patient Portal) Online payment system accessed through the Thrive Patient Portal that lets patients view and pay hospital bills.
• Patient Portal Online portal allowing patients to access health records and communicate with healthcare providers at the hospital.
• Medical Records Health information management services including medical records requests and HIPAA-compliant information release for patients.
• MRHS Support Foundation Hospital foundation that provides funding for capital improvements and a sustainable workforce at Mena Regional Health System.

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Broad incumbents

• Tenet Healthcare: Multi-site hospital and ambulatory operator with community hospital assets. Comparable in offering acute and outpatient services through affiliated physician practices and hospital facilities.
• Community Health Systems (CHS): Large publicly traded hospital operator with a sizable footprint of rural and non-urban hospitals. Comparable in service mix and rural-market dynamics, though at materially greater scale than Mena Regional.
• HCA Healthcare: Largest U.S. for-profit hospital operator with facilities across acuity levels and geographies, including community hospitals. Comparable as a multi-site acute care provider, though vastly larger and more urban-skewing than MRHS.
• Ardent Health Services: Operates community and regional hospitals, including facilities in non-metro markets. Comparable business model of operating mid-sized acute care hospitals serving regional patient populations.

Direct peers

• Quorum Health: Operates a portfolio of rural and community hospitals, often in markets of similar size to Mena, Arkansas. Closely comparable in terms of small-format acute care, government payer exposure, and Critical Access-style operations.
• LifePoint Health: Apollo-owned hospital operator focused on rural and community hospitals across the U.S. Operates a network of non-urban acute care facilities directly comparable in setting, payer mix, and service-line scope to Mena Regional Health System.
• Steward Health Care: Was a private hospital operator heavily concentrated in rural and community markets. Directly comparable in rural acute care footprint and community hospital model, though recent financial distress highlights fragility of the model.

Emerging players

• Select Medical: Operates specialty hospitals, outpatient rehab clinics, and critical illness recovery hospitals. Overlaps with MRHS's swing bed, outpatient therapy, and ICU/PCU service lines on the post-acute and rehabilitation side.
• Encompass Health: Post-acute and rehabilitation provider operating inpatient rehab hospitals and home health. Comparable to the Swing Bed Program and outpatient therapy service line at MRHS, addressing the post-acute and rehabilitation care continuum.
• Caravan Health: Population health and ACO enablement partner focused on rural hospitals and health systems. Comparable in addressing the operational and financial sustainability challenges specifically faced by rural providers like Mena Regional.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/menaregional
• LinkedInlinkedin.com/company/mena-regional-health-system

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds1 record

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mena Regional Health System