NHSNYC

What NHSNYC does

Neighborhood Housing Services of New York City, Inc. (NHSNYC) is a federally certified Community Development Financial Institution (CDFI) and HUD-approved Housing Counseling Agency incorporated in 1982 to serve underserved New Yorkers seeking affordable homeownership and housing preservation. Headquartered in Manhattan with a secondary Bronx location, NHSNYC operates as a chartered member of the NeighborWorks America network and offers an integrated suite of services across four pillars: homeownership education and counseling (orientation, 6-10 hour courses at $100-$155, one-on-one counseling at $80, financial coaching at $25), lending products (mortgages up to $250,000 for co-op/condo/Mitchell-Lama purchases, HomeBridge loans of $20,000-$30,000, Rapid Repair loans of $10,000), assistance programs (administration of HPD's HomeFirst downpayment assistance up to $100,000, Reimagining Home repair grants up to $7,500 funded by Airbnb, the currently paused HomeFix Rehab Program), and property management education including the recently acquired RAM (Registered in Apartment Management) certification program ($650 initial, $150 annual recertification) and the Small-Scale Landlord Capacity Building Program.

The business model is a hybrid nonprofit CDFI revenue structure combining transactional income (loan interest and origination fees), unit-priced service fees (education courses, counseling, certification), pass-through government program administration (HPD HomeFirst), and charitable contributions from individuals and corporate sponsors. NHSNYC serves five primary customer segments: first-time homebuyers, current homeowners, small-scale landlords with 2-20 unit properties, tenants, and property management professionals. The technology stack is intentionally lean, relying on Salsalabs for application and event management, Zoom for webinar delivery, and eHomeAmerica for online coursework, with no proprietary AI/ML capabilities, APIs, or developer-facing integrations. The organization reaches clients across all five NYC boroughs through its physical centers, virtual webinar programming, and partnership-driven referral channels including banking partners on its Board of Directors (Morgan Stanley, Flushing Bank, Popular Bank, Dime, First Horizon), NYC HPD, and Enterprise Community Partners.

Revenue mechanics are diversified across lending margins, course/certification fees, grants, and donations, with no public listing, parent company, or institutional investor ownership. The organization has accumulated significant scale signals over its 40-year history, including a career total of $68M+ in secured resources by CEO Tonya Ores, and a board director track record of financing over 12,000 housing units representing over $1 billion in development cost. NHSNYC recently expanded its strategic footprint through the 2025 acquisition of the RAM certification program and the launch of the Small-Scale Landlord Capacity Building Program in partnership with Enterprise Community Partners.

Name

NHSNYC

Legal name

Neighborhood Housing Services of New York City, Inc.

Website

https://nhsnyc.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

NHSNYC is a nonprofit Community Development Financial Institution founded in 1982 that provides homeownership education, counseling, mortgage lending (up to $250K), home repair loans/grants, and property management certification to underserved New Yorkers across all five boroughs.

Ownership category

akta.pro rank

Product category

Affordable Housing Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Other Individual and Family Services (62419)

SIC

Services-Social Services (8300), Real Estate Agents & Managers (For Others) (6531)

akta.pro industry

PRIMARYBPAGALAC

Affordable Housing & Community Development (Housing, Community Land Trusts)

Business & Public Services/Nonprofit, NGO & Social Services/Social Enterprises & Impact Organizations

SECONDARYFSALAKAM

Housing Counseling, Foreclosure Prevention & Loss Mitigation Programs

Financial & Insurance/Mortgage & Housing Finance/Housing Finance Agencies & Government-Sponsored Housing Programs

SECONDARYFSALAKAF

Affordable Rental & Multifamily Housing Finance Programs (LIHTC/Tax Credits/Subsidized Loans)

Financial & Insurance/Mortgage & Housing Finance/Housing Finance Agencies & Government-Sponsored Housing Programs

SECONDARYBPAJAFAD

Affordable & Subsidized Housing Property Management (LIHTC, Section 8)

Business & Public Services/Real Estate Services (Brokerage, Property Management)/Residential Property Management

Keywords

• Affordable housing lending
• Housing counseling services
• Homebuyer education
• Community development finance
• Property management certification

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Mortgage Lending: NHSNYC originates mortgage loans for co-op and condo purchases up to $250,000, as well as home repair loans (HomeBridge up to $30,000, Rapid Repair $10,000). Revenue generated through interest on loans and origination fees.
2. Education and Counseling Services: Fees charged for homeownership education courses ($155 in-person, $100 online), one-on-one counseling sessions ($80), and financial coaching ($25). These services support the organization's core mission while generating revenue.
3. RAM Certification Program: Property management certification program charging $650 for initial certification and $150 for annual recertification. Program provides 22.5 continuing education credits approved by New York State.
4. Downpayment and Closing Cost Assistance Administration: NHSNYC administers the HomeFirst program from NYC HPD providing up to $100,000 in downpayment assistance. This is pass-through funding, not revenue.
5. Donations and Grants: Charitable contributions from individuals and organizations including sponsors for events like the annual gala. EIN 13-3098397 for 501(c)(3) tax-deductible donations.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels7 records

Core offering

NHSNYC operates as a federally certified Community Development Financial Institution (CDFI) and HUD-approved Housing Counseling Agency, originating mortgages up to $250,000 for co-op and condo purchases, administering home repair loans ($10,000-$30,000), repair grants (up to $7,500), and the HPD HomeFirst Downpayment Assistance Program (up to $100,000). The organization delivers homeownership education courses, one-on-one counseling, financial coaching, landlord training, and stewards the RAM (Registered in Apartment Management) professional certification for property managers.

Product overview

NHSNYC operates as a federally certified Community Development Financial Institution (CDFI) offering a comprehensive suite of homeownership, lending, and property management services across New York City. The organization provides mortgage financing (up to $250,000 for coops/condos), home repair grants (up to $7,500) and loans ($10,000-$30,000), and administers the HPD HomeFirst Downpayment Assistance Program (up to $100,000). Core education services include homebuyer counseling, homeownership education courses, landlord training, and financial coaching. NHSNYC also stewards the RAM (Registered in Apartment Management) certification program for property managers and operates the Real Estate Collective providing property management education, the Neighborhood Property Owners Club (NPOC), and a Small-Scale Landlord Capacity Building Program. Additional services include foreclosure prevention counseling, estate planning, insurance and resiliency education, and tenant services. The organization is a chartered member of NeighborWorks America and HUD-approved housing counseling agency.

Differentiator

Problem solved

Functional benefit

Brands

• Neighborhood Property Owners Club (NPOC): A membership-based program providing practical, ongoing support for people managing properties across NYC.
• Registered in Apartment Management (RAM)
• Reimagining Home

Products and services

• Affordable Mortgages

Quantifiable outcome

• Over $68 million secured for homeownership and preservation grants
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• Enterprise Community PartnerscoreStrategic or Co-development Partner · 1 January 2026NHSNYC partnered with Enterprise Community Partners to launch the Small-Scale Landlord Capacity Building Program for Brooklyn landlords with 2-20 unit properties. The program provides technical assistance, physical needs assessments ($5,000 value), foreclosure prevention, and tenant support services at no cost to participants.
• NeighborWorks AmericacoreStrategic or Co-development PartnerNHSNYC is a chartered member of the NeighborWorks America network, coordinated under the Neighborhood Reinvestment Corporation (NRC) established by Congress in 1978 to promote reinvestment in urban communities throughout the United States.
• NYC Department of Housing Preservation and Development (HPD)coreStrategic or Co-development PartnerNHSNYC administers HPD's HomeFirst Downpayment Assistance Program (up to $100,000 for first-time homebuyers) and HomeFix Rehab Program. HPD provides funding and program oversight for these citywide affordable housing initiatives.
• National Associated Builders & OwnerscoreStrategic or Co-development PartnerNHSNYC acquired stewardship of the prestigious RAM (Registered in Apartment Management) certification program from National Associated Builders & Owners. RAM was previously nationwide designation and is now exclusively offered by NHSNYC.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Neighborhood Restore HDFC: NYC affordable housing nonprofit that acquires and rehabilitates distressed 1-4 family properties. NHSNYC's CEO Tonya Ores sits on the advisory board, indicating close sector ties and a comparable NYC-focused mission.
• Affordable Housing Partnership (AHP): HUD-approved NYC housing counseling agency offering homebuyer education, foreclosure prevention, and financial counseling. Directly comparable counseling and education services.
• Neighborhood Housing Services of Brooklyn (NHS Brooklyn CDC): NYC-based nonprofit CDFI providing homeownership counseling, lending, and housing development services. Most directly comparable: same name lineage, overlapping mission, and CEO Tonya Ores led NHS Brooklyn CDC before taking the NHSNYC role.
• Habitat for Humanity New York City: NYC affiliate of a major national nonprofit focused on affordable homeownership through counseling, lending, and housing development. Directly comparable mission and target population (low- to moderate-income NYC residents).
• Chhaya Community Development Corporation: NYC-based nonprofit CDFI providing housing counseling, foreclosure prevention, and first-time homebuyer services to immigrant and low-income communities. Directly comparable service mix and population.
• Center for NYC Neighborhoods: NYC nonprofit that delivers foreclosure prevention, housing counseling, and homeownership services through a network of community-based organizations. Directly comparable mission and program portfolio.

Broad incumbents

• Enterprise Community Partners: National nonprofit affordable housing leader delivering CDFI lending, development, and policy work. NHSNYC partners with Enterprise on the Small-Scale Landlord program, making it a comparable and partially overlapping peer.
• National NeighborWorks Association: National network organization of which NHSNYC is a chartered member, providing training, capacity building, and grants to 250+ local NeighborWorks affiliates. Broad incumbent governing body and adjacent network player.
• Local Initiatives Support Corporation (LISC): National CDFI and community development organization providing affordable housing financing, technical assistance, and capacity building. Large incumbent with overlapping NYC presence.

Others

• NYC Department of Housing Preservation and Development (HPD): Municipal housing agency that funds and contracts with NHSNYC to administer HomeFirst Downpayment Assistance and HomeFix Rehab. Acts as both a funder and parallel provider of affordable housing programs in NYC.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/nhsnyc

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NHSNYC