Zufall Health Center

What Zufall Health Center does

Zufall Health Center, Inc. is a private 501(c)(3) nonprofit Federally Qualified Health Center (FQHC) headquartered in Dover, New Jersey. Founded in 1990 by Dr. Robert Zufall, a retired urologist, and his wife Kathryn, the organization began as a once-a-week volunteer clinic serving low-income residents of Dover and was designated an FQHC in 2004 under 42 U.S.C. 254b. It now operates the largest geographic service area of any health center in New Jersey, spanning seven counties in the northern and central part of the state through more than 15 fixed clinical locations plus mobile medical and dental units that reach farms, shelters, schools, and public housing. The Patient-Centered Medical Home is led by President and CEO Frances Palm, MPA. In 2024, Zufall cared for the fifth-highest number of patients among New Jersey health centers, and HRSA has repeatedly ranked it in the top 10 percent of health centers nationwide for clinical quality.

The core service portfolio is delivered as a one-stop integrated care model: adult and pediatric medicine, women's health and maternal health, preventive and restorative dental care, behavioral health and substance use disorder treatment (including MOUD/MAUD), and a wholly-owned retail pharmacy — Goodale Pharmacy in Dover — that operates under the federal 340B drug pricing program. Supporting infrastructure includes a telemedicine platform running on Doximity and Zoom with phone-only fallback, an eClinicalWeb patient portal for appointments, records, refills, and provider messaging, an RX365 mobile app for prescription refills, and an electronic medical record shared across all sites. Specialized programs extend the model outward, including the Delta Dental Mobile unit, the Highlands Health Van, the H.E.A.L. medical-legal partnership with Legal Services of Northwest Jersey, the Children's Oral Health Program, NJCEED cancer screenings, the M-WRAP maternal wraparound program, Reach Out and Read, and insurance enrollment assistance for NJ FamilyCare and Get Covered NJ plans. The center holds NCQA Patient-Centered Medical Home recognition (since 2016), Joint Commission accreditation, and HRSA Health Center Quality Leader status.

Zufall's revenue model is a hybrid of patient-services billing and public funding. It accepts Medicaid (NJ FamilyCare), Medicare and Medicare Advantage, multiple private insurance plans, and self-pay on a sliding fee scale that runs roughly $25-$80 for medical visits and $45-$200 for dental visits, with no patient denied services for inability to pay. Underlying revenue is anchored by federal FQHC grant funding from HRSA, 340B pharmacy economics, and state and county program grants (NJ Department of Health, NJ Division of Mental Health and Addiction Services, Morris County). Services are distributed through fixed clinical sites, mobile units, telemedicine, school-based health centers, and a retail pharmacy open to the general public, with no eligibility restrictions on becoming a patient.

Name

Zufall Health Center

Legal name

Zufall Health Center, Inc.

Website

https://zufallhealth.org

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

251–500 employees

Short description

Zufall Health Center is a nonprofit Federally Qualified Health Center headquartered in Dover, New Jersey, providing integrated medical, dental, behavioral health, and pharmacy services across seven counties through 15+ sites and mobile units, with a sliding-fee scale and no patient eligibility restrictions.

Ownership category

akta.pro rank

Product category

Community Healthcare Services

NAICS

Offices of Physicians (except Mental Health Specialists) (621111), Ambulatory Health Care Services (621), Other Outpatient Care Centers (62149)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

School-Based Health Centers (HLAFAGAG), Community & Public Health Dentistry Clinics (FQHC/School-Based/Nonprofit) (HLABAAAF), Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Community health services
• Primary medical care
• Dental health services
• Behavioral health counseling
• Federally qualified health center

Headquarters

HQ city

Dover

HQ country

United States

HQ region

North America

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Services Revenue: Revenue from patient services including medical, dental, behavioral health, and pharmacy. Accepts Medicaid, Medicare, and multiple private insurance plans. Provides sliding fee discount program for uninsured patients based on income and family size.
2. Federal FQHC Funding: Federally Qualified Health Center receives federal government funding under 42 U.S.C. 254b to provide comprehensive primary care services. Covered under Public Health Service Act with Federal Tort Claims Act protection.
3. 340B Pharmacy Program: Pharmacy services supported by the federal Public Health Act Section 340B, providing prescription drug discounts to participating entities.
4. Insurance Enrollment Assistance: Assists patients with enrollment in NJ FamilyCare (Medicaid) and qualified health plans through Get Covered NJ marketplace, helping to expand insured patient base.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Zufall Health Center is a Federally Qualified Health Center (FQHC) providing comprehensive primary care services including medical, dental, behavioral health, and pharmacy care to patients regardless of income or insurance status. It operates across 15+ locations and mobile units in seven counties in northern and central New Jersey, supported by a sliding fee discount program, telemedicine, and an in-house pharmacy under the federal 340B program.

Product overview

Zufall Health Center operates as a multi-service healthcare organization offering a unified portfolio of integrated services through a primary care + specialty model. The core offerings include Medical Services (adult medicine, pediatrics, women's health), Dental Services, Behavioral Health, and Goodale Pharmacy — all designed to be accessed conveniently at any Zufall location. Supporting the core clinical services are Telemedicine for virtual visits, a Patient Portal for online record access and communication, Mobile Medical and Dental units for community outreach, Insurance Enrollment Assistance for affordable care access, and Supportive Services including legal aid, maternal wraparound, and senior navigation. The organization functions as a Patient-Centered Medical Home, coordinating care across all services within its network of physical locations throughout northern and central New Jersey.

Differentiator

Problem solved

Functional benefit

Brands

• Goodale Pharmacy: Retail pharmacy owned and operated by Zufall Health, providing prescribed medications, over-the-counter medication, medical devices, and household items. Open to the general public.
• Goodale Retail Pharmacy
• Zufall Health Delta Dental Mobile
• Children's Oral Health Program (COHP)
• Health, Education, and Legal Program (H.E.A.L.)

Products and services

• Medical Services Comprehensive primary medical care including adult medicine, pediatrics, women's health, cancer screening, HIV/AIDS services, maternal health, vaccinations, and substance use disorder treatment, delivered to patients of all income and insurance statuses across Zufall's New Jersey locations.
• Dental Services Preventive and restorative dental care including exams, cleanings, fillings, crowns, extractions, dentures, and pediatric dentistry for adults and children, available at Dover Dental, Zufall Healthy Smile Center (Flemington), Bridgewater, and additional locations.
• Behavioral Health Integrated mental health counseling, substance use disorder treatment (MOUD/MAUD), and case management services integrated into Zufall's primary care model, addressing anxiety, depression, addiction, and trauma across the network.
• Goodale Pharmacy Wholly-owned retail pharmacy located in Dover, New Jersey, open to the general public, offering prescription medications, over-the-counter items, medical devices, free delivery to Zufall patients, and clinical pharmacy services made possible through the federal 340B drug pricing program.
• Telemedicine Virtual healthcare visits delivered via smartphone, tablet, or computer (using Doximity and Zoom), with phone-only visits available for patients without technology, allowing same-day remote consultations Monday through Friday.
• Patient Portal Secure online platform (eClinicalWeb) that allows patients to view appointments, lab results, and visit summaries; request prescription refills; receive referrals; and securely message their healthcare providers.
• Insurance Enrollment Assistance One-on-one assistance for patients enrolling in NJ FamilyCare (Medicaid) and qualified health plans through the Get Covered NJ marketplace, helping uninsured patients access coverage.
• Supportive Services Wraparound programs including the H.E.A.L. medical-legal partnership with Legal Services of Northwest Jersey, the Maternal Wraparound Program (M-WRAP), Reach Out and Read early literacy, Arts in Health, and senior navigation/intensive senior support services.

Quantifiable outcome

• Ranked in top 10% of health centers nationwide for quality of care by HRSA
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Richard Hall Community Health and Wellness Center (Somerset County)coreStrategic or Co-development PartnerZufall Health's Bridgewater location is situated within Somerset County's Richard Hall Community Health and Wellness Center. This partnership ensures that medical and dental services are easily accessible to the center's clients and the surrounding community.
• Legal Services of Northwest Jersey (LSNWJ)coreStrategic or Co-development PartnerMedical-legal partnership (H.E.A.L. Program) providing education, case management, and legal assistance to low-income residents of Hunterdon, Morris, Somerset, Sussex, and Warren Counties. Focuses on legal issues including public benefits, domestic abuse, housing, and advance planning.
• New Jersey Department of HealthcoreStrategic or Co-development PartnerCOHP (Children's Oral Health Program) funded through a grant from NJ Department of Health, implemented by Zufall Health's Regional Oral Health Coordinator in northern and central New Jersey.
• New Jersey Cancer Education and Early Detection (NJCEED)coreStrategic or Co-development PartnerNo-cost cancer screenings for Morris and Somerset County residents meeting income and insurance eligibility requirements, funded by NJ Department of Health.
• Penn Medicine Princeton HealthminorStrategic or Co-development PartnerMaternal health patients at Plainsboro location deliver at Penn Medicine Princeton Health.
• Clara Maass Medical Center (RWJBarnabas Health)minorStrategic or Co-development PartnerMaternal health patients at West Orange location deliver at Clara Maass Medical Center.
• Public Health Act Section 340BcoreOthersPharmacy services made possible through the federal Public Health Act Section 340B, which provides prescription drug discounts to participating safety-net providers.
• Walgreens (Participating Pharmacies Network)minorChannel Partner/ Reseller/ DistributorNetwork of Walgreens pharmacies participate in Goodale Pharmacy's clinical pharmacy services, providing medication access across multiple New Jersey towns.
• Reach Out and Read New JerseyminorStrategic or Co-development PartnerEarly literacy program where Zufall providers give age-appropriate books to pediatric patients at well-child visits starting at six months of age.

Scale indicators5 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Henry J. Austin Health Center: Trenton, NJ-based FQHC providing comprehensive primary medical, dental, and behavioral health care to underserved populations — directly comparable mission, funding model, and service mix to Zufall in a different NJ region.
• Eric B. Chandler Health Center: New Brunswick, NJ-based FQHC affiliated with Rutgers, offering integrated primary care, dental, and behavioral health on a sliding fee scale — closest peer in mission, scale, and patient population mix.
• Neighborhood Health Services Corporation: Plainfield, NJ FQHC providing medical, dental, and behavioral health care to underserved populations in Union County — comparable FQHC operating model and service scope to Zufall.
• Newark Community Health Centers: Multi-site FQHC in Newark, NJ offering primary medical, dental, pediatrics, OB/GYN, and behavioral health — comparable FQHC structure with multiple locations serving a similar underserved urban demographic.
• CAMcare Health Corporation: Camden, NJ-based FQHC providing medical, dental, and behavioral health services on a sliding fee scale to underserved populations in southern New Jersey — directly comparable FQHC operating model.
• Southern Jersey Family Medical Centers: Federally qualified health center operating multiple sites across southern New Jersey, providing primary medical, dental, and behavioral health to underserved populations — directly comparable mission and scale.
• Horizon Health Center: Jersey City, NJ-based FQHC offering comprehensive primary care, dental, behavioral health, and pharmacy services on a sliding fee scale — directly comparable FQHC model and urban NJ demographic focus.

Broad incumbents

• AtlantiCare Health Services: Large regional health system in southern NJ that operates community health and primary care programs alongside hospital services — broader incumbent offering overlapping primary care capabilities but spanning a wider portfolio than Zufall.
• RWJBarnabas Health: New Jersey's largest academic health system, partner of Zufall for maternal health deliveries at Clara Maass — broad incumbent providing hospital-level and outpatient services across the same geography Zufall serves.
• Hackensack Meridian Health: Major NJ health system with extensive primary care, behavioral health, and community health programs throughout northern and central NJ — broad incumbent whose footprint directly overlaps Zufall's service area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/zufall_health

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zufall Health Center