GoFeels
GoFeels is a Chilean all-in-one SaaS platform that lets small and medium lodging businesses in Latin America manage reservations, online bookings, channel distribution, payments, electronic invoicing, and working-capital lending through one integrated cloud-based system.
- Company typePrivate
- Founded2021
- HeadquartersOakland, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What GoFeels does
GoFeels (legal entity GoFeels SpA in Chile, with a Delaware LLC for US operations) is an all-in-one, cloud-based SaaS platform targeting small and medium-sized lodging businesses in Latin America. Its product suite integrates a Property Management System (PMS) for reservations, check-ins, occupancy, and accounts receivable; a real-time Motor de Reservas (booking engine) that prevents overbookings through millisecond-level synchronization; a Channel Manager connecting inventory to Booking.com, Expedia, Hotels.com, Orbitz, Despegar, HotelBeds, and Hotel Do; an integrated payment gateway (via Stripe and WebPay); native electronic invoicing compliant with Chile's SII tax authority; a website builder; and two adjacent product lines — GoFeels Capital (a data-driven small-ticket lending product, USD 300–10,000) and GoFeels Edu (a hospitality-training SaaS for universities). The platform is built on PHP/Laravel with REST APIs, Angular/React front-ends, and runs on Google Cloud Platform in North America.
GoFeels monetizes through monthly SaaS subscriptions for its Standard and Full tiers, transaction-based fees on GoFeelsPay payment links (2.99% + IVA per transaction), lending fees on GoFeels Capital with repayment automatically deducted as a percentage of daily card sales, and add-on fees for electronic invoicing at $60,000–$100,000 CLP per month depending on volume. Go-to-market is hybrid: product-led (free demos, 30-minute onboarding, self-service account creation) combined with an inside-sales motion (Head of Sales for Chile, Lead Generation Agents running cold calls and Instagram outreach) and a partner/referral program for agencies and tourism consultants. Distribution is augmented by certified OTA connectivity and a Mexico-focused expansion launched in 2023 following a USD 300,000 pre-seed round from Sudamerik Impact Investment and Devlabs.vc.
As of the data, GoFeels claims 300+ active properties, a target of 1,000 hotel properties across Chile and Mexico by the close of 2023, an addressable market of approximately 12,000 properties in Chile alone, and a workforce of 1–10 employees. The company faces classic early-stage SaaS questions: capital efficiency relative to its small team, depth of differentiation beyond the SII regulatory layer, durability of its SMB cohort against churn, and execution risk on its first international expansion into Mexico.
GoFeels firmographics
Firmographics- Name
- GoFeels
- Legal name
- GoFeels SpA
- Website
- https://gofeels.com
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- GoFeels is a Chilean all-in-one SaaS platform that lets small and medium lodging businesses in Latin America manage reservations, online bookings, channel distribution, payments, electronic invoicing, and working-capital lending through one integrated cloud-based system.
- Ownership category
- akta.pro rank
GoFeels industry classification
Industry- Product category
- Hospitality Management Software
- NAICS
- Hotels (except Casino Hotels) and Motels (72111)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Booking Engines & Direct Web Booking (THALACAD)
- akta.pro secondary industries
- Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD), Corporate Travel Booking Platforms (Online Booking Tools/SME) (THALAFAI), Direct Booking Platforms & Booking Engines for Hosts/Managers (THAMALAE)
Keywords
Where GoFeels is headquartered
LocationHeadquarters
- HQ city
- Oakland
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
GoFeels business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Marketing or Sales, Personnel, Infrastructure, Operations
Revenue model
- SaaS Subscription (PMS, Channel Manager, Booking Engine): Monthly subscription fees for access to the full platform including PMS, booking engine, channel manager, website builder, and electronic invoicing. Plans include Standard and Full tiers.
- Payment Processing (GoFeelsPay): Transaction fees for processing online payments through the platform. Links de pago charged at 2.99% + IVA per transaction.
- GoFeels Capital - Lending: Revenue from providing loans to hospitality businesses. Repaid automatically through percentage of daily card sales. Fixed fee model with no compound interest.
- Electronic Invoicing Add-on: Additional monthly fees for electronic invoicing capabilities: Standard Plan at $60,000 CLP/month (up to 2,000 DTE) and Full Plan at $100,000 CLP/month (up to 5,000 DTE).
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Standard Plan - Up to 2,000 DTE/month with auto-receipt generation |
| Subscription | Monthly | Full Plan - Up to 5,000 DTE/month with priority support |
| Outcome Based/ Performance | Pay-as-you-go | GoFeels Capital - Loans from $300 to $10,000 USD |
| Transaction based/ take rate | Pay-as-you-go | Payment Links - 2.99% + IVA per transaction |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels8 records
GoFeels product offering
Product offeringCore offering
GoFeels provides an all-in-one cloud-based SaaS platform for lodging businesses (hotels, lodges, eco-lodges, tourist complexes) that unifies property management (PMS), a direct booking engine, a channel manager for OTA distribution, online payment processing, electronic invoicing integrated with the Chilean SII tax authority, and a hotel website builder into a single integrated system. The platform targets small and medium hospitality properties in Latin America, primarily in Chile and Mexico, enabling direct bookings and reducing dependency on third-party OTAs.
Product overview
GoFeels is an all-in-one hospitality management platform that unifies property management (PMS), booking engine (Motor de Reservas), channel distribution (Channel Manager), payment processing (Pagos Online), electronic invoicing (GoFeels Invoices), website hosting (Sitio Web), and financing (GoFeels Capital) into a single integrated system. The platform also includes GoFeels Educación for hospitality training. All components share a unified database with real-time synchronization, enabling hotels to manage their complete operation from one screen. The platform targets small and medium hotels in Latin America, with operations in Chile and Mexico.
Differentiator
Problem solved
Functional benefit
Brands
- GoFeels Capital: A financing product for small and medium accommodations, offering loans from $300 to $10,000 USD, with repayment via a percentage of daily card sales processed through GoFeels.
- GoFeels Edu
- GoFeels Invoices
Products and services
- GoFeels PMS (Property Management System) Cloud-based property management system for hotels and accommodations that manages reservations, check-ins, check-outs, room occupancy, billing, accounts receivable, housekeeping, and financial reporting with real-time dashboards.
- Motor de Reservas (Booking Engine) Direct booking engine that enables hotels to sell rooms, services, and packages directly from their website. Includes payment processing, real-time availability sync, and conversion-optimized design.
- Channel Manager Distribution tool that synchronizes room availability, rates, and reservations in real-time across multiple OTAs including Booking.com, Expedia, Hotels.com, and Orbitz with millisecond-level updates.
- Pagos Online (Online Payments) Payment gateway accepting credit and debit cards globally in multiple currencies and countries. Enables direct payments to hotel bank accounts with bank-level security and instant confirmation.
- GoFeels Invoices (Facturación Electrónica) Electronic invoicing module integrated with Chilean SII tax authority. Issues electronic receipts, corporate invoices, and export invoices automatically from reservations with accounts receivable automation.
- Sitio Web Hotelero (Hotel Website Builder) Website builder for hotels providing modern, conversion-optimized hotel websites with integrated booking engine. Includes responsive design for mobile devices and SEO optimization.
- GoFeels Capital Business financing solution for hospitality properties offering loans from $300 to $10,000 USD. Repayment occurs automatically as a percentage of daily card sales through GoFeels with no compound interest or fixed terms.
- GoFeels Educación (Education Platform) Training software for hospitality education programs at universities and technical institutes. Provides virtual hotel environment with 100 rooms, PMS training, booking engine, direct Booking.com connection, and certification for students.
Quantifiable outcome
- 20%+ annual profitability increase for properties using the platform
- +4 more outcomes
Companies that use GoFeels
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles3 records
GoFeels technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
Feature7 records
GoFeels partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- GoFeels Invoices (Proprietary)coreGoFeels' own electronic invoicing solution integrated natively with the platform for Chilean SII compliance. Supports boletas, facturas, and export invoices.
- Booking.comcoreMajor OTA partner connected through GoFeels Channel Manager. Certified connectivity partner with real-time inventory synchronization.
- ExpediacoreOTA partner available through GoFeels Channel Manager for inventory distribution to Expedia network including Hotels.com and Orbitz.
- Universidad Santo TomásminorEducational institution using GoFeels EDU platform for hospitality management education. Students trained on industry-standard hotel management software.
- Universidad de Los Andes (UDLA)minorHigher education partner using GoFeels EDU for tourism and hospitality student training programs.
- ENACminorEducation institution partner in GoFeels EDU program for hospitality software education.
- Universidad Católica de Temuco (UCT)minorRegional university partner using GoFeels EDU for hospitality curriculum support.
- ISETTminorTechnical institute partner using GoFeels EDU platform for vocational hospitality training.
Scale indicators8 records
Recent moves8 records
Expansion highlights7 records
GoFeels competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
GoFeels social profiles
Digital presenceGoFeels financial estimates
Financial estimateRevenue estimate
Valuation estimate
GoFeels leadership team
Management profileNumber of profiles
Profiles1 record
GoFeels funding detail
Funding detailFunding overview
Funding rounds4 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
GoFeels M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about GoFeels
What does GoFeels do?
GoFeels provides an all-in-one cloud-based SaaS platform for lodging businesses (hotels, lodges, eco-lodges, tourist complexes) that unifies property management (PMS), a direct booking engine, a channel manager for OTA distribution, online payment processing, electronic invoicing integrated with the Chilean SII tax authority, and a hotel website builder into a single integrated system. The platform targets small and medium hospitality properties in Latin America, primarily in Chile and Mexico, enabling direct bookings and reducing dependency on third-party OTAs.
Is GoFeels a public or private company?
GoFeels is a private company. It is classified as venture growth investor backed and is currently operating.
When was GoFeels founded?
GoFeels was founded in 2021. It employs 1 to 10 people.
Where is GoFeels based?
GoFeels is headquartered in Oakland, United States, in the North America region.
How does GoFeels make money?
Four revenue lines are on record. SaaS Subscription (PMS, Channel Manager, Booking Engine) is the primary driver. The others are payment Processing (GoFeelsPay), goFeels Capital - Lending and electronic Invoicing Add-on.
Does GoFeels have an API?
No public API is recorded for GoFeels.
What industry is GoFeels in?
GoFeels's product category is Hospitality Management Software. Its primary akta.pro industry code is THALACAD, Booking Engines & Direct Web Booking, with a secondary code of THALAGAD, Online Booking Tools (OBT) & Corporate Booking UX. Its NAICS code is 72111 and its SIC code is 8744.