Empresa De Telecomunicaciones De Bogota

Name

Empresa De Telecomunicaciones De Bogota

Legal name

Empresa de Telecomunicaciones de Bogotá S.A. E.S.P.

Website

https://etb.com

Company type

Public

Founded year

1884

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Telephone Interconnect Systems (7385), Communications Services, Nec (4899), Radiotelephone Communications (4812)

akta.pro primary industry

Edge Networking & SD-WAN/uCPE for Edge Sites (HDABAOAE)

akta.pro secondary industries

Enterprise Branch Routing (SD-WAN/Edge Routers) (HDAFABAA), Edge Networking & SD-WAN Integration (SASE/SD-WAN Edge On-ramps) (HDABAGAJ)

Keywords

• Fiber optic internet
• Mobile telecommunications
• Enterprise connectivity
• Smart city solutions
• Cloud communications

Headquarters

HQ city

Bogotá

HQ country

Colombia

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Residential Services: Recurring subscription revenue from bundled internet, fixed telephony, mobile, and TV services for residential customers in Bogotá and other municipalities. Plans include Internet + Mobile, Internet + Mobile + TV, and other combinations.
2. Business and Enterprise Services: Recurring revenue from dedicated internet, connectivity solutions, voice services, cloud services, and managed services for businesses and government entities. Includes solutions such as SD-WAN, data centers, PBX Cloud, and cybersecurity.
3. Mobile Services: Prepaid and postpaid mobile plans generating recurring subscription and usage-based revenue.
4. Smart City Solutions: Solutions for government and enterprises including intelligent city services, health, education, citizen attention, mobility, and public safety applications.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

ETB is a Colombian state-owned telecommunications provider delivering fiber optic internet, mobile, television, and fixed telephony services to residential customers, and a full suite of enterprise solutions including dedicated internet, SD-WAN, cloud, cybersecurity, unified communications, and smart city solutions to businesses and government entities. Operations are concentrated in Bogotá and surrounding municipalities in Colombia, supported by a fiber optic network and a network of physical experience centers.

Product overview

ETB is a Colombian state-owned telecommunications company offering a comprehensive portfolio of products and services across residential, business, and enterprise segments. The core offering centers on fiber-optic internet (Internet Hogar Fibra Óptica) for residential customers, complemented by mobile plans (Planes Móviles), television (Televisión), and fixed telephony (Telefonía Fija). These core services are bundled into multiple play packages including Internet + Móvil (dual-play), Internet + Móvil + TV (triple-play), and various combinations with video apps. For business customers, ETB provides dedicated internet, managed WiFi, point-to-point connectivity, SIP trunking solutions, PBX Cloud, and ETB's public cloud platform. Enterprise offerings include SD-WAN (OPTIWAN), cybersecurity solutions, unified communications, hybrid cloud, omnichannel solutions, data center services (colocation, dedicated and virtual hosting), managed services, smart city solutions, and digital ecosystems. The company also offers specialized solutions for industries including healthcare, education, and government.

Differentiator

Problem solved

Functional benefit

Products and services

• Internet Hogar Fibra Óptica High-speed fiber-optic internet service for residential customers in Bogotá and surrounding municipalities, providing stable, secure connectivity for video calls, gaming, and streaming.
• Planes Móviles Mobile phone service with postpaid and prepaid plans offering data, voice, and SMS for individual and business customers, delivered via partnership with SUMA MÓVIL.
• Televisión Digital television service delivered over fiber-optic network with multiple channel packages and content options for residential customers.
• Telefonía Fija Fixed-line telephony service providing voice communication for residential and business customers.
• Internet Dedicado Dedicated internet connection with guaranteed bandwidth and service level agreements for business customers requiring consistent high-performance connectivity.
• OPTIWAN (SD-WAN) SD-WAN solution providing intelligent traffic routing and network optimization across multiple enterprise locations.
• ETB Cloud Public cloud platform providing infrastructure and platform services to enterprise customers.
• Soluciones de Ciberseguridad Cybersecurity solutions including centralized security management, antivirus, and technical support for business protection.
• PBX Cloud Cloud-based private branch exchange service providing virtual telephone system capabilities for enterprises.
• Comunicaciones Unificadas Unified communications solutions integrating voice, video, messaging, and collaboration tools on the cloud for enterprises.
• Colocación Data center colocation services providing physical space and infrastructure for customer equipment.
• Smart City Solutions Intelligent city solutions including smart government, education, citizen attention, mobility, and public safety services for urban digital transformation.
• Internet + Móvil + TV (Trio Bundle) Triple-play bundle offering fiber internet, mobile, and television services in a single package for residential customers.
• Internet + Móvil (Duo Bundle) Dual-play bundle combining fiber internet with mobile services for residential customers.
• Agente Virtual ETB AI-powered virtual agent service for automated customer interactions and digital support.

Quantifiable outcome

• 50% EBITDA growth in 2025 compared to 2024
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• ZTE CorporationcoreTechnology or Integration · 1 January 2026Strategic partnership with Chinese telecommunications equipment provider ZTE for a $70 million fiber-optic infrastructure project to connect 450,000 additional households in Bogotá using advanced optical infrastructure. This partnership is central to ETB's fiber expansion strategy and digital transformation plan.
• SUMA MÓVIL S.A.ScoreTechnology or IntegrationPartnership for mobile service provision, where SUMA MÓVIL provides the mobile service infrastructure that ETB resells to its customers as part of bundled offerings.
• SAP ARIBAcoreTechnology or IntegrationSAP ARIBA procurement platform used for supplier management and procurement processes, integrated with ETB's supply chain operations since July 2022.
• PAR SERVICIOS INTEGRALES S.A.coreImplementation/ SI/ Consulting PartnerStrategic ally supporting ETB's supplier homologation process through SAP ARIBA platform. Provides guidance and accompaniment to suppliers seeking to join ETB's approved vendor list, with dedicated support channels including telephone (+57 601 9156124) and email ([email protected]).
• Evernix Colombia S.A.SminorImplementation/ SI/ Consulting PartnerAwarded technical support services contract for local hardware and software maintenance including preventive and corrective maintenance for multi-brand equipment. Contract awarded April 30, 2026.
• Construcciones Buen Vivir SASminorOthersAwarded contract for purchase of San José property owned by ETB, located at Av. Carrera 72 No. 11F-37 in Bogotá.
• Inversiones Vadisa SASminorOthersAwarded contract for purchase of Ricaurte property owned by ETB, located at Av. Carrera 24 No. 11-96 in Bogotá.
• CI Innoambiental SASminorOthersAwarded contract for purchase of non-functional copper wire and telephone cable resulting from ETB's traditional operations, available nationwide. Contract awarded June 12, 2026.

Scale indicators9 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/ETBsoluciones
• Facebookfacebook.com/ETB.Colombia
• Instagraminstagram.com/etb_soluciones

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Empresa De Telecomunicaciones De Bogota