Knox County
Knox County, Tennessee is a county government founded in 1792, headquartered in Knoxville, serving approximately 432,000 residents through elected officials and departments spanning health, senior services, veterans affairs, property taxation, parks, courts, and emergency preparedness.
- Company typePrivate
- Founded1792
- HeadquartersKnoxville, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Knox County does
Knox County, Tennessee is a county government entity founded on June 11, 1792, headquartered at 400 Main Street in Knoxville. It serves a population of approximately 432,226 (2010 census) through a home-rule governance structure led by County Mayor Glenn Jacobs and an elected County Commission, with operating departments spanning Health, Senior Services, Veterans Services, Solid Waste, Stormwater Management, Retirement, Parks & Recreation, Public Library, Internal Audit, and the courts system. Its functional portfolio covers property assessment and tax collection, vital records issuance, public health clinical and environmental services, senior and veteran programs, emergency preparedness, courts, law enforcement coordination, and parks.
Knox County firmographics
Firmographics- Name
- Knox County
- Legal name
- Knox County, Tennessee Government
- Website
- https://knoxcounty.org
- Company type
- Private
- Founded year
- 1792
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Knox County, Tennessee is a county government founded in 1792, headquartered in Knoxville, serving approximately 432,000 residents through elected officials and departments spanning health, senior services, veterans affairs, property taxation, parks, courts, and emergency preparedness.
- Ownership category
- akta.pro rank
Knox County industry classification
Industry- Product category
- Government / Public Administration
- NAICS
- Other General Government Support (921190), Water, Sewage and Other Systems (2213), Police Protection (922120), Courts (922110)
- SIC
- Electric, Gas & Sanitary Services (4900), Services-Facilities Support Management Services (8744), Services-Management Services (8741)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Local Public Health & Human Services Administration (BPAIACAK), Taxpayer Services, Education & Outreach (BPAIADAM), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), County/District/Local Health Departments (HLAJAAAB)
Keywords
Where Knox County is headquartered
LocationHeadquarters
- HQ city
- Knoxville
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Knox County business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Property Taxes: Primary revenue source for county operations including schools, health department, and library branches.
- Service Fees: Fees collected for various services including vital records ($15 per birth/death certificate), vehicle registration, business licenses, and health services.
- Health Services Revenue: Revenue from health department services including clinical services, immunizations, dental care, with fees based on income eligibility for some programs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Birth and Death Certificates |
| Other | Pay-as-you-go | Health Department Clinical Services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Knox County product offering
Product offeringCore offering
Knox County Government delivers local public services to approximately 432,226 residents of Knoxville and surrounding areas, operating statutory and administrative functions that include property tax assessment and collection, vital records (birth and death certificate) issuance, public health clinic services (immunizations, dental, WIC, women's health), senior and veteran services, parks and recreation, solid waste and stormwater management, courts, and emergency notification. The county also administers internal functions such as employee benefits, retirement plans, internal audit, and procurement on behalf of county departments.
Product overview
Knox County Tennessee Government operates a unified portal providing diverse public services to approximately 432,226 residents. The primary offerings include a comprehensive government website portal offering property tax lookup, vehicle services, employment opportunities, and court information. The Health Department division delivers clinical services (immunizations, women's health, dental, WIC), environmental health enforcement, emergency preparedness, and vital records. Additional services encompass employee benefits administration, constituent services, an audit hotline for fraud reporting, emergency notifications via Everbridge, and senior services across multiple centers. The organization functions as a traditional government entity rather than a technology product company.
Differentiator
Problem solved
Functional benefit
Products and services
- Knox County Government Website Portal Comprehensive web portal providing residents with centralized access to Knox County services such as property tax lookup and payment, vehicle and license services, employment applications, court dockets, parks reservations, vital records requests, and health department service information. Intended for use by Knox County residents, property owners, businesses, and visitors.
- Vital Records Services Statutory issuance of certified birth and death certificates for persons born in Tennessee in the past 100 years or who died in Tennessee in the last 50 years, delivered via the Health Department's main office, West Clinic, mail, and online portal. Standardized unit fee of $15 per copy applies.
- Health Department Clinical and Public Health Services Clinical and preventive public health services provided by the Knox County Health Department to county residents, including immunizations, WIC nutrition program, women's health, dental care, communicable disease control, STI testing, HIV care, environmental health, and emergency preparedness. Fees for clinical services are set based on income, diagnosis, and/or eligibility.
- Senior Services Senior center programming, recreational activities, social programs, and related services for approximately 145,000 Knox County citizens age 50 and older, delivered through six senior centers including the John T. O'Connor Center operated with the CAC Office on Aging.
- Veterans Services Assistance to veterans and their dependents in filing federal VA benefit applications including disability compensation, pension programs, burial benefits, and education assistance, delivered from the Knox Central Building by the Veterans Service Officer and Deputy.
- Property Tax Administration Statutory property valuation, tax billing, online payment, and collection services operated across the Property Assessor, Trustee, and the propertytax.knoxcountytn.gov portal, providing primary funding for county operations.
- Emergency Notification System County-wide emergency alerting system powered by Everbridge providing SMS text, email, and voice call notifications to subscribers during severe weather, natural disasters, hazardous materials incidents, and other public safety emergencies, accessible by dialing 311.
- Solid Waste and Recycling Services Solid waste collection, recycling programs, and waste center operations across Knox County delivered by the Solid Waste Department, with service information accessible via the knoxcounty.org directory and the JUNK hotline (865-215-5865).
- Stormwater Management Stormwater compliance, water quality management, and related environmental services delivered by Knox County Stormwater Management for county residents and businesses.
- Parks and Recreation (including Knox County Fitness Center) County parks, shelter reservations, recreational programming, and the Knox County Fitness Center (Suite L332 of the City County Building) providing wellness access to employees and residents.
- County Clerk Vehicle, License, and Business License Services Motor vehicle registration, driver's license renewal, marriage license application, and business license filing services provided by the Knox County Clerk via online portals and physical clerk offices throughout the county.
- Courts and Judicial Services Circuit court, criminal court, and general sessions court administration coordinated through elected clerks of courts, public defender, and district attorney offices, providing public docket information and court records services.
- Procurement and Records Management County procurement office handling bids, requests for proposals (RFPs), and requests for qualifications (RFQs), and records management services providing public access to county records for vendors, contractors, and the public.
Quantifiable outcome
- Health Department serves the community with 260+ professionals offering comprehensive public health services
- +1 more outcomes
Companies that use Knox County
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles2 records
Knox County technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Knox County partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core and minor.
- Coordinated School HealthcoreCollaborative partnership between Knox County Health Department and Coordinated School Health for the Youth Health Board initiative, serving as an opportunity for youth to gain skills and affect the health of the community.
- City of Knoxville (All4Knox)coreJoint City of Knoxville/Knox County initiative providing education, resources, and data about substance misuse across the community.
- Knox County Community Health CouncilcoreHealth council focusing on addressing health challenges and barriers in the county, working with community partners to identify sustainable solutions.
- Knox/East Tennessee Healthcare CoalitioncoreNetwork of health care organizations, providers and regional partners committed to strengthening health care system preparedness for emergencies.
- River Valley HealthminorPartnership providing pediatric clinic services at 2240 Sutherland Ave., Suite 103, Knoxville, offering well-child care, immunizations, and acute/chronic illness care.
- East Tennessee Wellness RoundtableminorCollaboration for worksite wellness programs, providing educational materials, support, and guidance to assist employers with workplace health.
- CAC Office on AgingminorPartner operating the John T. O'Connor Center, one of six senior centers in Knox County serving the senior population.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Knox County competitors and assessment
Company assessmentDirect peers
- Fulton County Government: Georgia county government encompassing most of Atlanta—large-metro peer with health, tax, courts, sheriff, and stormwater functions, and a similar mix of urban core and unincorporated service areas.
- Cuyahoga County Government: Ohio county government of Cleveland—comparable older industrial urban county with health, human services, property tax, and stormwater/sanitary responsibilities; a relevant peer for shared operational challenges.
- Mecklenburg County Government: North Carolina county government of Charlotte—comparable mid-large urban county with public health, property assessment, parks, and senior services; often used as a benchmark for service delivery in the Southeast.
- Hamilton County Government: Tennessee county government of Chattanooga—same state and statutory framework, mid-size metro with a comparable mix of public health, property tax, senior services, and stormwater/solid waste functions.
- Wake County Government: North Carolina county government serving the Raleigh metro—comparable mid-large county (population ~1.1M) with a public health department, property tax administration, and similar service breadth, often cited as a high-performing peer in resident-facing digital services.
- Davidson County Government: Metropolitan county government of Nashville, Tennessee—most direct peer to Knox County, sharing the same Tennessee municipal code, home-rule governance structure, and broad service mandate (health, property assessment, courts, sheriff) for a comparable urban population.
- Shelby County Government: County government of Memphis, Tennessee—same state, similar home-rule framework, and large metro-area service portfolio (public health, property tax, courts, sheriff, senior services) that makes operating models directly comparable to Knox County.
- Dane County Government: Wisconsin county government of Madison—mid-large county with public health, property tax, and senior services; often referenced as a high-performing peer in sustainability and digital services.
- Travis County Government: Texas county government of Austin—mid-large urban county with full-service health department, property tax collection, courts, and senior services; comparable to Knox in scale and service breadth.
Regional players
- City of Knoxville: Municipal government serving residents within Knoxville city limits—overlapping jurisdiction with Knox County (notably the joint All4Knox initiative) and complementary service responsibilities (utilities, transit, police); relevant regional peer rather than a direct competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Knox County social profiles
Digital presenceKnox County financial estimates
Financial estimateRevenue estimate
Valuation estimate
Knox County leadership team
Management profileNumber of profiles
Profiles16 records
Knox County subsidiaries and ownership
Company hierarchySubsidiaries6 records
Knox County funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Knox County M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Knox County
What does Knox County do?
Knox County Government delivers local public services to approximately 432,226 residents of Knoxville and surrounding areas, operating statutory and administrative functions that include property tax assessment and collection, vital records (birth and death certificate) issuance, public health clinic services (immunizations, dental, WIC, women's health), senior and veteran services, parks and recreation, solid waste and stormwater management, courts, and emergency notification. The county also administers internal functions such as employee benefits, retirement plans, internal audit, and procurement on behalf of county departments.
Is Knox County a public or private company?
Knox County is a private company. It is classified as state government owned and is currently operating.
When was Knox County founded?
Knox County was founded in 1792. It employs 1,001 to 5,000 people.
Where is Knox County based?
Knox County is headquartered in Knoxville, United States, in the North America region.
How does Knox County make money?
Three revenue lines are on record. Property Taxes are the primary driver. The others are service Fees and health Services Revenue.
Who are Knox County's main competitors?
Direct peers on record are Fulton County Government, Cuyahoga County Government, Mecklenburg County Government, Hamilton County Government, Wake County Government, Davidson County Government, Shelby County Government, Dane County Government and Travis County Government. City of Knoxville is listed as a regional player.
Does Knox County have an API?
No public API is recorded for Knox County.
What industry is Knox County in?
Knox County's product category is Government / Public Administration. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAK, Local Public Health & Human Services Administration. Its NAICS code is 921190 and its SIC code is 4900.