Infuse Hospitality

What Infuse Hospitality does

Infuse Hospitality is a Chicago-based hospitality management company founded in 2016 that designs, builds, and operates food and beverage programs inside commercial environments owned or controlled by third parties. The company's core offering spans five service solutions (Barista Café and Bar, Corporate Dining, Workplace Amenities, Retail and Grab-and-Go, Full-Service Restaurant) supported by five modules (Operations Management, Branding & Marketing, Concept Design, Culinary, and Sustainability). It serves three primary client verticals: commercial real estate owners and operators (office towers, mixed-use developments), corporate/office environments (workplace dining, executive dining, catering), and unique/special venues (social clubs, boutique hotels, cultural institutions). Notable operational concepts include Remedy (Aon Center Cloud Level), Tower House (33rd floor Willis Tower), and The Reserve (Accenture Tower).

The company generates revenue through managed services contracts (end-to-end hospitality operations), transaction-based F&B sales at on-site cafés, restaurants, and grab-and-go markets, and professional services fees for catering. Pricing is custom and quote-based with multi-year contract cadence; the model is consultative rather than templated. Technology is operational rather than AI-driven, with digital features including touchless ordering, self-checkout, and mobile pre-ordering, alongside proprietary ESG and DEI tracking dashboards (monthly sustainability, quarterly DEI, semi-annual waste audits) and an 85% local-sourcing supply chain tracked by market.

In June 2025 Phoenix3 Holdings acquired a controlling interest in the company, installing Paul Fairhead (former CEO of Guckenheimer) as CEO to drive national expansion. The company now operates across 8 U.S. markets (Chicago, San Francisco, Dallas, Houston, Phoenix, Minneapolis, Boston, Providence) with 251-500 employees. Customer outcomes cited by the company include 28% tenant retention lift, 35% per-cap guest spend increase, 22% operational overhead reduction, and 94-96% employee satisfaction at named enterprise clients.

Name

Infuse Hospitality

Legal name

Infuse Hospitality, Inc.

Website

https://infusehospitality.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

251–500 employees

Short description

Infuse Hospitality is a Chicago-based contract hospitality management company that designs and operates custom food and beverage programs — including cafés, restaurants, bars, and catering — inside commercial real estate, corporate offices, and unique venues across 8 U.S. markets.

Ownership category

akta.pro rank

Product category

Corporate Hospitality Management

NAICS

Food Service Contractors (72231), Caterers (722320), Full-Service Restaurants (722511)

SIC

Retail-Eating Places (5812), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Full-Service Catering (Off-Premise) (HSACAGAA)

akta.pro secondary industries

Chef’s Table & Tasting Menu Restaurants (THAFACAG), Cafe-Bakeries (Coffee + Pastry Focus) (THAFADAG), Event Catering (Weddings, Social, Private Parties) (THAFAIAB)

Keywords

• Corporate dining services
• Food service management
• Hospitality management
• Workplace amenity programs
• Commercial real estate food

Headquarters

HQ city

Deerfield

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Food Service Management: End-to-end hospitality management including concept development, culinary operations, staffing, marketing, and catering services for corporate dining, amenity spaces, and food halls.
2. Branded Café and Restaurant Operations: Operating branded cafés, restaurants, food halls, and amenity spaces in commercial environments. Revenue generated through food and beverage sales to tenants, employees, and visitors.
3. Catering Services: Private and corporate catering programs including office lunches, client meetings, large hosted events, and special occasions. On-demand catering with 24-hour turnaround.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Infuse Hospitality designs, builds, and operates chef-driven food and beverage programs on client premises. Its five core service solutions are Barista Café and Bar, Corporate Dining, Workplace Amenities, Retail and Grab-and-Go, and Full-Service Restaurant, delivered to commercial real estate owners, corporate employers, and venue operators across eight U.S. markets under multi-year managed services contracts.

Product overview

Infuse Hospitality operates as a hospitality management company that creates and manages a portfolio of food and beverage service solutions for commercial environments. The company offers five core service offerings: Barista Café and Bar, Corporate Dining, Workplace Amenities, Retail and Grab-and-Go, and Full-Service Restaurant. These are supported by five service modules: Operations Management, Branding & Marketing, Concept Design, Culinary, and Sustainability. The company serves three primary client segments: Office Environments, Unique Spaces (including historic venues and adaptive reuse projects), and Commercial Real Estate properties. Specific branded concepts include Remedy (Cloud Level) at Chicago's Aon Center, Tower House at Willis Tower, and The Reserve at Accenture Tower. The company recently received investment from Phoenix3 Holdings to support its expansion, with new CEO Paul Fairhead driving growth in the corporate dining sector.

Differentiator

Problem solved

Functional benefit

Brands

• Remedy (Cloud Level): Premier lounge in Chicago's renowned Aon Center, offering an exclusive amenity experience to the building's tenants, including a state-of-the-art fitness center
• Tower House
• The Reserve

Products and services

• Barista Café and Bar Specialty coffee and craft bar services for corporate environments, with local roaster partnerships, craft cocktails, and touchless ordering capabilities, designed for tenants and employees of client properties.
• Corporate Dining Chef-driven workplace dining programs tailored to client culture, offering seasonal menus, wellness-focused options, and flexible gathering zones inside corporate offices and amenities.
• Workplace Amenities Comprehensive amenity management for office spaces including micro-markets, multi-zone cafés, and wellness-focused food programs designed to support employee connection and productivity.
• Retail and Grab-and-Go Convenient retail food options with daily-prepped grab-and-go items rotated weekly, supporting self-checkout and mobile pre-ordering for high-traffic office and amenity locations.
• Full-Service Restaurant Full-service dining establishments operated in lobbies and public-facing venues, with seasonal rotating menus, plant-forward options, and integrated beverage programs.

Quantifiable outcome

• 28% tenant retention boost year-over-year
• +7 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators18 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Elior Group: International contract catering and food services group with presence in corporate, cultural, and venue dining. Overlaps with Infuse's bespoke corporate dining and event catering positioning but operates at global scale.
• Aramark: Global contract food service, facilities, and uniform services incumbent. Competes with Infuse across corporate dining, amenity spaces, and venue hospitality but at vastly greater scale and with a broader, less culinary-focused portfolio.
• Eurest (Compass Group): Compass Group's business dining division serving corporate offices, cultural venues, and specialty locations. Comparable end markets but competes at a much larger scale with broader, more standardized programs.
• Sodexo: International food services and facilities management incumbent. Overlaps with Infuse in corporate dining and amenity management, but typically serves high-volume accounts with standardized offerings rather than bespoke concepts.

Direct peers

• Levy Restaurants: Hospitality company operating restaurants, catering, and premium dining at sports, entertainment, and cultural venues. Comparable in chef-driven concept development and venue-based hospitality partnerships with cultural and entertainment clients.
• Restaurant Associates: Operates premier corporate, cultural, and hospitality dining venues under a managed-services model. Closely aligned with Infuse's chef-driven, custom-concept approach to corporate dining and cultural-venue food and beverage.
• FLIK Hospitality Group: Provides corporate dining, executive dining, and amenity services to professional services firms and corporate campuses. Comparable in client base (corporate offices, law firms, financial firms) and custom dining-program delivery.
• Bon Appétit Management Company: Specialty contract food service company focused on chef-driven, locally sourced corporate and specialty dining. Directly comparable to Infuse's culinary-led, farm-to-table corporate dining model.
• Guckenheimer: Contract food service and corporate hospitality management company. Directly comparable as a managed-service corporate dining provider; Infuse's new CEO Paul Fairhead was formerly Guckenheimer's CEO, underscoring direct operational overlap.

Emerging players

• Oak View Group (OVG): Hospitality and venue management company focused on sports and entertainment venues. Comparable in operating food, beverage, and premium hospitality experiences within third-party venues, though anchored in arena-scale rather than office CRE.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/infusehospitality
• LinkedInlinkedin.com/company/infuse-hospitality
• Instagraminstagram.com/infusehospitality

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infuse Hospitality