SPsoft
SPsoft is a private healthcare and FMCG software development firm building custom AI-augmented applications, including proprietary Voice AI and Corporate AI platforms, for US-based healthcare providers, payers, and health-tech startups. The company is Ukraine-rooted with a San Francisco office.
- Company typePrivate
- Founded2019
- HeadquartersSan Francisco, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What SPsoft does
SPsoft is a privately held custom software development firm focused on healthcare and FMCG, with a stated founding year of 2019 (firmographic records cite 2017) and 51-100 employees. Its legal seat is governed by Ukrainian law per its Terms of Service, while its US-facing operations are anchored by a San Francisco contact address, a US phone number, and US-based case-study clients. The company serves US healthcare providers, payers, telehealth vendors, and health-tech start-ups, with secondary activity in insurance, e-commerce, and FMCG via a 2025 GTM partnership with TechCardinal Consulting. Its named client portfolio includes WellStack, Vironix Health, Ciba Health, Psytech, Healthie, Observia, and Switchback Health.
SPsoft's product surface is structured as a platform-plus-modules portfolio. The proprietary layer comprises the SPsoft Voice AI Platform (omnichannel, multilingual voice agents for contact-center automation), the SPsoft Corporate AI Platform (role-based internal AI agents including a CXO/Executive AI Assistant and Department-Specific AI Experts deployable on-premise or in private cloud), the announced Omnichannel AI Outreach Platform for outbound voice/email/SMS/WhatsApp engagement, and the SPsoft Accelerator framework for HIPAA-compliant telehealth. Layered on top is a healthcare AI module suite covering Voice AI Agents for Healthcare, an AI Medical Assistant for Clinicians, automatic ICD-10/CPT coding, generative AI development, Healthcare GPT RAG and Knowledge Graph RAG systems, and Clinical Notes AI. Custom development services span custom EHR/EMR, practice management, telehealth/telemedicine, patient portals, SaMD medical-device software, and clinical-trial/CRO platforms. Adjacent service lines cover healthcare data analytics, cloud managed services (AWS/GCP/Azure), FHIR/HL7 interoperability with Epic, and compliance consulting across HIPAA, SOC2, ISO 27001, HITRUST, ISO 13485, IEC 62304, FDA, GDPR, CCPA, CE Mark, and ONC. Integration evidence includes native Epic FHIR/HL7 connectivity, SMART on FHIR apps, and prior mobile-app integrations with Apple Health Kit, Google Fit, Segment, Prismic, Zendesk, and Google Maps.
The business model blends project-based custom development (Statement-of-Work contracts), recurring managed services and cloud operations, platform/subscription components for AI implementations, and per-ticket support and consulting. Pricing is custom and non-public, with a free 1-hour consulting session with Epic/FHIR or AI experts used as a lead-conversion CTA. Go-to-market is sales-led and consultative for mid-market and enterprise healthcare buyers, supplemented by the TechCardinal channel partnership. No funding rounds are disclosed, and founder/CEO Michael (Mike) Lazor leads the firm alongside Head of Product Management Romaniya Mykyta.
SPsoft firmographics
Firmographics- Name
- SPsoft
- Legal name
- SPsoft
- Website
- https://spsoft.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SPsoft is a private healthcare and FMCG software development firm building custom AI-augmented applications, including proprietary Voice AI and Corporate AI platforms, for US-based healthcare providers, payers, and health-tech startups. The company is Ukraine-rooted with a San Francisco office.
- Ownership category
- akta.pro rank
SPsoft industry classification
Industry- Product category
- Healthcare Software Development
- akta.pro primary industry
- Clinical CROs (Phase I–IV) (HLAGAAAA)
- akta.pro secondary industries
- Clinical Data Management, Biostatistics & Statistical Programming CROs (HLAGAAAF), Functional Service Providers (FSP) & Resourcing CROs (HLAGAAAM), Clinical Operations & Monitoring FSP (CRA/CTM/Start-up) (HLAGAOAA), Data Management, Biostatistics & Statistical Programming FSP (HLAGAOAB), Regulatory Affairs & Submissions FSP (HLAGAOAD)
Keywords
Where SPsoft is headquartered
LocationHeadquarters
- HQ city
- San Francisco
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
SPsoft business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Custom Software Development Services: Project-based, one-time contracts for custom healthcare, FMCG, insurance, e-commerce, and agriculture software builds. Statement of Work-based engagements with defined scope, deliverables, and milestones.
- Managed Services & Cloud Operations: Recurring managed-service contracts (Healthcare Cloud Managed Services, server management) billed on a managed-services basis. Refunds at SPsoft's discretion; recurring contracts require 30-day written termination notice.
- AI / Voice Agent Platform Engagements: SPsoft Voice AI Platform and Corporate AI Platform implementations, plus custom AI agent and RAG (Healthcare GPT RAG, Knowledge Graph RAG) system builds for enterprise clients — sold as professional services plus platform licensing components.
- Support Ticket / Consulting Services: Per-ticket support, consulting, and ad-hoc service requests available to pre-existing clients via ticketing, email, Telegram, and Slack. Billed per engagement.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom, quote-based pricing for healthcare AI and software development engagements |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels7 records
SPsoft product offering
Product offeringCore offering
SPsoft is a healthcare- and FMCG-focused custom software development firm that builds AI-augmented healthcare products, including proprietary AI platforms (SpSoft Voice AI Platform, SpSoft Corporate AI Platform, and the upcoming SpSoft Omnichannel AI Outreach Platform), custom EHR/EMR, telehealth/telemedicine, patient portals, SaMD, and clinical-trial platforms, alongside FHIR/HL7/Epic interoperability, healthcare data analytics, cloud managed services, and compliance consulting. Engagements are delivered as project-based custom builds, managed services, or dedicated engineering teams under a consultative B2B sales motion.
Product overview
SPsoft operates as a platform-plus-modules healthcare and FMCG software development company with AI at its core. The portfolio is anchored by three proprietary AI platforms — the SpSoft Voice – AI Platform (omnichannel/multi-tenant voice automation), the SpSoft – Corporate AI Platform (role-based internal AI agents including the Executive/CXO AI Assistant and Department-Specific AI Experts), and the upcoming SpSoft – Omnichannel AI Outreach Platform (announced as Coming Soon for outbound voice/email/SMS/WhatsApp engagement). Layered on top is a healthcare-focused AI solutions suite featuring Voice AI Agents, AI Medical Assistant for Clinicians, Automatic ICD-10 and CPT Coding, Generative AI Development, Healthcare GPT RAG Systems, Knowledge Graph RAG Services, and Clinical Notes AI. Custom development services span Custom EHR/EMR Software, Healthcare Practice Management, Telehealth/Telemedicine, Patient Portal, Medical Device Software (SaMD), and Clinical Trials/CRO Platforms. Adjacent service lines include Healthcare Data Analytics, Healthcare Cloud Managed Services, Healthcare Interoperability (with FHIR Software Development), and Healthcare Compliance Services, all unified by deep FHIR/HL7, Epic, DICOM, SaMD, and HIPAA expertise and the internal SPsoft Accelerator telehealth framework.
Differentiator
Problem solved
Functional benefit
Brands
- SpSoft Voice – AI Platform: SPsoft's Voice AI platform that powers omnichannel and multilingual human-like customer engagement, automating and augmenting voice interactions including AI-powered contact center automation and voice-enabled AI chatbots.
- SpSoft – Corporate AI Platform
- SpSoft – Omnichannel AI Outreach Platform
- SPsoft Accelerator
Products and services
- Healthcare AI Solutions & Services Umbrella AI services portfolio for healthcare organizations, covering voice AI agents, AI medical assistants, automated medical coding, generative AI development, retrieval-augmented generation systems, and clinical-documentation automation, delivered as custom builds and embedded AI features for healthcare buyers.
- SpSoft Voice AI Platform SPsoft's proprietary omnichannel, multilingual Voice AI platform for human-like inbound and outbound voice automation, contact-center automation, and voice-enabled AI chatbots embeddable on websites, with CRM and calendar integrations, sold to enterprise clients across healthcare, insurance, e-commerce, and FMCG.
- SpSoft Corporate AI Platform SPsoft's proprietary role-based Corporate AI Platform providing secure, customizable internal AI agents, including an Executive/CXO AI Assistant and Department-Specific AI Experts for HR, Recruitment, Sales, Marketing, Procurement, Finance, Manufacturing, and Logistics, supporting on-premise and private cloud deployments and integration with ERP, CRM, and HR systems.
- Custom Healthcare Software Development Custom development service for healthcare organizations building telehealth, EHR/EMR, practice management, SaMD-compliant, and DICOM-based medical imaging software with embedded AI capabilities.
- Telehealth Software Development Custom telehealth and remote patient monitoring software development service for healthcare providers and health-tech vendors, delivered as project-based builds.
- Medical Device Software Development (SaMD) Custom Software as a Medical Device (SaMD) development service with FDA, IEC 62304, and ISO 13485 compliance, including verification, validation, and FDA-compliant technical documentation for medical-device companies.
- Clinical Trials / CRO Platforms Custom clinical-trial management and Contract Research Organization (CRO) platform development service for sponsors, CROs, and clinical research teams.
- Healthcare Interoperability Solutions Cross-platform healthcare data interoperability service including FHIR/HL7 integrations with Epic and other EHRs, SMART on FHIR app development, FHIR analytics, and legacy-to-FHIR data conversion for healthcare providers, payers, and health-tech vendors.
- Healthcare Cloud Managed Services Recurring managed-service offering for healthcare organizations covering cloud infrastructure security audits, optimization, automation, maintenance, and legacy-to-cloud migration across AWS, GCP, and Azure.
- Healthcare Compliance Services Compliance consulting service covering HIPAA, ISO 13485, IEC 62304, SOC2, FDA, and HITRUST, including QMS setup and management, software verification, and FDA-compliant technical documentation for healthcare and medical-device clients.
- Healthcare Data Analytics Healthcare data analytics service transforming scattered clinical and operational data into insights, workflow optimization, patient engagement analytics, behavior analytics, and AI-driven decision support for healthcare organizations.
- SAP Expertise Certified SAP solutions expertise for agriculture and FMCG enterprises, focused on distribution efficiency and market-insight enablement.
Quantifiable outcome
- Over 30 healthcare AI agents built
- +3 more outcomes
Companies that use SPsoft
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
SPsoft technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability17 records
Feature6 records
SPsoft partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights6 records
SPsoft competitors and assessment
Company assessmentDirect peers
- Softeq: Custom healthcare software and embedded/AI development firm with FDA/IEC 62304 experience and SaMD delivery. Comparable on medical-device software capabilities and full-stack delivery model.
- LeewayHertz: AI and software development firm building healthcare AI solutions including voice agents, generative AI, and EHR integrations. Comparable on AI capability mix and custom-build engagement model.
- Itransition: Healthcare software development company offering custom EHR/telehealth builds, data analytics, and AI services for healthcare providers and payers. Comparable in vertical specialization and enterprise sales motion.
- MobiDev: Custom healthcare software development and AI/ML services firm serving US and EU healthcare clients. Comparable in services mix (custom dev, telehealth, AI) and similar mid-size delivery model.
- Belitsoft: Healthcare software development company with deep HL7/FHIR expertise, custom EHR/telehealth builds, and HIPAA-compliant delivery. Comparable in vertical specialization and integration depth.
- Daffodil Software: Custom software and AI development firm with a healthcare vertical practice spanning EHR integration, telehealth, and compliance-aware builds. Comparable in services catalog and US-targeting sales motion.
- ScienceSoft: Custom healthcare software development firm with similar positioning around EHR/EMR, telehealth, FHIR/HL7 integration, and healthcare AI. Closest comparable by name, scope, and target buyer (US healthcare enterprises and health-tech vendors).
- Andersen Lab: Custom software development firm with dedicated healthcare practice (EHR/HL7/FHIR, telehealth, SaMD). Comparable in Eastern European delivery footprint and US healthcare buyer focus.
Emerging players
- Hippocratic AI: Vertical AI company building safety-focused healthcare LLM agents for non-diagnostic patient-facing workflows. Competes with SPsoft's healthcare AI voice agent builds by offering a packaged product instead of custom dev.
- Suki AI: AI voice assistant for clinicians that automates clinical documentation and EHR interactions. Overlaps with SPsoft's Clinical Notes AI and AI Medical Assistant for Clinicians offerings as a packaged competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks7 records
Key highlights6 records
Customer concentration
SPsoft social profiles
Digital presenceSPsoft compliance and trust
Trust signalCompliance12 records
SPsoft financial estimates
Financial estimateRevenue estimate
Valuation estimate
SPsoft leadership team
Management profileNumber of profiles
Profiles2 records
SPsoft funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SPsoft M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SPsoft
What does SPsoft do?
SPsoft is a healthcare- and FMCG-focused custom software development firm that builds AI-augmented healthcare products, including proprietary AI platforms (SpSoft Voice AI Platform, SpSoft Corporate AI Platform, and the upcoming SpSoft Omnichannel AI Outreach Platform), custom EHR/EMR, telehealth/telemedicine, patient portals, SaMD, and clinical-trial platforms, alongside FHIR/HL7/Epic interoperability, healthcare data analytics, cloud managed services, and compliance consulting. Engagements are delivered as project-based custom builds, managed services, or dedicated engineering teams under a consultative B2B sales motion.
Is SPsoft a public or private company?
SPsoft is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SPsoft founded?
SPsoft was founded in 2019. It employs 51 to 100 people.
Where is SPsoft based?
SPsoft is headquartered in San Francisco, United States, in the North America region.
How does SPsoft make money?
Four revenue lines are on record. Custom Software Development Services are the primary driver. The others are managed Services & Cloud Operations, AI / Voice Agent Platform Engagements and support Ticket / Consulting Services.
Who are SPsoft's main competitors?
Direct peers on record are Softeq, LeewayHertz, Itransition, MobiDev, Belitsoft, Daffodil Software, ScienceSoft and Andersen Lab. Emerging players are Hippocratic AI and Suki AI.
Does SPsoft have an API?
Yes. SPsoft offers FHIR/HL7-based API development and SMART on FHIR app development as part of its Healthcare Interoperability solutions, including seamless data conversion to FHIR and integration with Epic and other EHR systems. SPsoft also develops APIs for its Voice AI Platform and Corporate AI Platform, but no public developer portal or developer-facing documentation URL was identified. SDK languages mentioned in client project work include TypeScript, Python (via FastAPI/Flask), and Dart/Flutter.
What industry is SPsoft in?
SPsoft's product category is Healthcare Software Development. Its primary akta.pro industry code is HLAGAAAA, Clinical CROs (Phase I–IV), with a secondary code of HLAGAAAF, Clinical Data Management, Biostatistics & Statistical Programming CROs.