Springboard Community Services
- Company typePrivate
- Founded1849
- HeadquartersBaltimore, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
Springboard Community Services firmographics
Firmographics- Name
- Springboard Community Services
- Legal name
- Springboard Community Services, Inc.
- Website
- https://springboardmd.org
- Company type
- Private
- Founded year
- 1849
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Springboard Community Services industry classification
Industry- Product category
- Behavioral Health and Human Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Individual and Family Services (6241), Child and Youth Services (62411)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)
- akta.pro secondary industry
- Court/Community School Programs (Diversion, Probation-Linked, Community Day Schools) (EDAJAEAI)
Keywords
Where Springboard Community Services is headquartered
LocationHeadquarters
- HQ city
- Baltimore
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Springboard Community Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Insurance-based clinical services: Services are provided to clients regardless of ability to pay, with revenue generated through billable services to insurance providers including Medicaid, Medicare, and commercial insurers such as Aetna, CareFirst, Cigna, Humana, Johns Hopkins, Magellan, and UnitedHealthcare.
- Donations and charitable contributions: As a nonprofit human services agency, Springboard Community Services relies on donations from individuals, corporations, and foundations. The organization states that more than 85% of donations are used to directly impact clients' lives.
- Government grants and contracts: In 2018, the organization received an unprecedented increase in funding exceeding $2.5 million from government sources, enabling expansion of services through partnerships with local child advocacy centers, schools, law enforcement, and government agencies.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Pay-as-you-go | Sliding scale fee structure for uninsured clients |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels6 records
Springboard Community Services product offering
Product offeringCore offering
Springboard Community Services is a licensed Outpatient Mental Health Clinic (OMHC) and human services agency that delivers an integrated continuum of care including mental health counseling, psychiatric care and medication management, trauma-informed case management, housing navigation and support, youth resource and training programs, and family violence intervention. Services are provided to vulnerable individuals, youth, and families across six counties in Central Maryland regardless of ability to pay, with insurance (Medicaid/Medicare/commercial) and sliding-scale fee structures.
Product overview
Springboard Community Services is a human services organization offering a coordinated continuum of care rather than a software product platform. The organization operates as a Licensed Outpatient Mental Health Clinic (OMHC) providing integrated services including Mental Health Services (counseling, psychiatric care, medication management), Case Management, Housing Services, the Youth Resource Center (YRC), the upcoming Youth Training Center (YTC), the Family Violence Project, Psychiatric Rehabilitation Services (PRP), and the Foster Grandparents Program. Services are provided across Central Maryland including Baltimore City, Anne Arundel County, Baltimore County, Carroll County, Harford County, and Howard County.
Differentiator
Problem solved
Functional benefit
Products and services
- Mental Health Services Behavioral health support including counseling, psychiatric care, medication management, and trauma-informed services provided by licensed therapists to individuals and families in Central Maryland.
- Case Management Crisis intervention services supporting individuals who have experienced trauma and face difficulty functioning due to stress, fear, or lack of support.
- Housing Services
- Youth Resource Center (YRC)
- Youth Training Center (YTC) Upcoming 25,000-square-foot youth training center — the first of its kind in Maryland — empowering Baltimore's youth through training and support programming (scheduled to open early 2027).
- Family Violence Project
- Psychiatric Rehabilitation Services (PRP)
- Foster Grandparents Program
- Violence & Abuse Intervention
Quantifiable outcome
- More than 85% of donations directly impact clients' lives
- +1 more outcomes
Companies that use Springboard Community Services
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Springboard Community Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Springboard Community Services partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- Local Child Advocacy CenterscorePartnership with local child advocacy centers following 2018 funding increase exceeding $2.5 million, enabling expanded service delivery to children and families in Central Maryland.
- SchoolscoreCollaboration with schools across Central Maryland to provide behavioral health and support services to students, part of the organization's expanded service model following 2018 funding increase.
- Law Enforcement OfficescorePartnership with local law enforcement agencies to provide support services and crisis intervention, part of the comprehensive service network expanded in 2018.
- Local and State Government AgenciescoreExpanded partnerships with government agencies following 2018 funding increase, enabling service delivery across multiple jurisdictions in Central Maryland.
- AmeriCorpscoreFormal partnership with AmeriCorps to operate the Foster Grandparent Program, with volunteers aged 55+ serving in daycare centers, Head Start programs, family support centers, and elementary schools.
Scale indicators6 records
Recent moves8 records
Expansion highlights5 records
Springboard Community Services competitors and assessment
Company assessmentDirect peers
- Jewish Community Services of Baltimore: Nonprofit human services agency serving Baltimore and Central Maryland with counseling, case management, and support services for individuals and families. Closely comparable to Springboard's integrated behavioral health and social services model.
- Maryland Coalition Against Domestic Violence: Statewide coalition coordinating domestic violence response, crisis intervention, and survivor services across Maryland. Directly comparable to Springboard's Family Violence Project in mission and regional scope.
- Humanim: Maryland nonprofit delivering behavioral health, workforce development, and human services across the Baltimore region. Comparable nonprofit human services portfolio with overlapping youth, housing, and behavioral health programs.
- Baltimore Crisis Response Inc: Baltimore-based nonprofit operating mobile crisis response, behavioral health, and homeless outreach services. Overlaps directly with Springboard's crisis intervention, youth housing navigation, and behavioral health programs.
- Way Station (now Congruent Healthcare Services): Maryland-based nonprofit behavioral health provider offering psychiatric rehabilitation, case management, and housing services. Directly comparable PRP, case management, and supported housing model to Springboard.
- People Encouraging People: Maryland nonprofit providing psychosocial rehabilitation, case management, and supported housing for individuals with mental illness. Directly comparable to Springboard's PRP and housing services lines.
- HealthCare Access Maryland: Baltimore-based nonprofit connecting residents to health coverage, behavioral health, and social support services statewide. Comparable case management and care coordination model, with overlapping insurance billing operations.
- Catholic Charities of Baltimore: Regional faith-based nonprofit providing behavioral health, case management, family services, and crisis intervention across Central Maryland. Directly comparable mission and service mix to Springboard.
Broad incumbents
- Sheppard Pratt: Maryland's largest nonprofit behavioral health system providing inpatient, outpatient, and community mental health services across the state. Directly competes with Springboard's OMHC and counseling lines but operates at substantially larger scale with broader specialty offerings.
Regional players
- The Y of Central Maryland: Regional nonprofit operating youth development, family services, and community health programs across Central Maryland. Comparable geographic footprint and youth services focus, though broader community recreation orientation.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Springboard Community Services social profiles
Digital presenceSpringboard Community Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Springboard Community Services leadership team
Management profileNumber of profiles
Profiles4 records
Springboard Community Services funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Springboard Community Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Springboard Community Services
What does Springboard Community Services do?
Springboard Community Services is a licensed Outpatient Mental Health Clinic (OMHC) and human services agency that delivers an integrated continuum of care including mental health counseling, psychiatric care and medication management, trauma-informed case management, housing navigation and support, youth resource and training programs, and family violence intervention. Services are provided to vulnerable individuals, youth, and families across six counties in Central Maryland regardless of ability to pay, with insurance (Medicaid/Medicare/commercial) and sliding-scale fee structures.
Is Springboard Community Services a public or private company?
Springboard Community Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Springboard Community Services founded?
Springboard Community Services was founded in 1849. It employs 51 to 100 people.
Where is Springboard Community Services based?
Springboard Community Services is headquartered in Baltimore, United States, in the North America region.
How does Springboard Community Services make money?
Three revenue lines are on record. Insurance-based clinical services are the primary driver. The others are donations and charitable contributions and government grants and contracts.
Who are Springboard Community Services's main competitors?
Direct peers on record are Jewish Community Services of Baltimore, Maryland Coalition Against Domestic Violence, Humanim, Baltimore Crisis Response Inc, Way Station (now Congruent Healthcare Services), People Encouraging People, HealthCare Access Maryland and Catholic Charities of Baltimore. Sheppard Pratt is listed as a broad incumbent. The Y of Central Maryland is listed as a regional player.
Does Springboard Community Services have an API?
No public API is recorded for Springboard Community Services.
What industry is Springboard Community Services in?
Springboard Community Services's product category is Behavioral Health and Human Services. Its primary akta.pro industry code is HLAFACAI, Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers, with a secondary code of EDAJAEAI, Court/Community School Programs (Diversion, Probation-Linked, Community Day Schools). Its NAICS code is 621420 and its SIC code is 8300.