NFON
- Company typePublic
- Founded2007
- HeadquartersMunich, Germany
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
NFON firmographics
Firmographics- Name
- NFON
- Legal name
- NFON AG
- Website
- https://nfon.com
- Company type
- Public
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
NFON industry classification
Industry- Product category
- Cloud Business Communications
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- akta.pro primary industry
- Telco Cloud & Edge NFV Platforms (HDAFANAI)
- akta.pro secondary industry
- NFV Infrastructure (NFVI), Virtual Network Functions (VNFs) & Cloud-Native Network Functions (CNFs) (HDAIAIAB)
Keywords
Where NFON is headquartered
LocationHeadquarters
- HQ city
- Munich
- HQ country
- Germany
- HQ region
- Europe
Offices1 record
Markets served
NFON business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Revenue (Seat-based): NFON generates revenue primarily through subscription-based cloud telephony services priced per seat. With approximately 647,000 seats and ARPU of EUR 10.01, recurring revenue represents 92.1% of total revenues. This subscription model provides predictable, recurring revenue streams.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Seat-based subscription pricing with EUR 10.01 ARPU |
Go-to-market motion2 records
Distribution channels2 records
Marketing channels2 records
NFON product offering
Product offeringCore offering
NFON AG provides cloud-based telephone systems and business communication solutions delivered as a subscription service to European businesses. Its core offering is a cloud telephony platform enhanced with AI capabilities for speech processing and automation, acquired through botario GmbH. The company sells primarily on a per-seat subscription basis (ARPU EUR 10.01) with recurring revenue representing 92.1% of total revenues.
Product overview
NFON is a European cloud business communication provider offering cloud-based telephone systems. The company operates under a platform-plus-modules architecture with its core cloud telephony service complemented by AI-driven solutions. The portfolio includes the core cloud business communication platform, enhanced by AI capabilities acquired through botario GmbH for speech processing and automation features, all aligned under the NFON Next 2027 strategic plan targeting AI-powered business communications.
Differentiator
Problem solved
Functional benefit
Products and services
- Cloud Business Communication Platform (Cloud Telephony) Core cloud-based telephone system delivered as a subscription service to European businesses. Built on a platform-plus-modules architecture, it serves as the foundation for NFON's unified communications offering and is priced per seat (EUR 10.01 ARPU in 2025).
- AI-Powered Business Communication Solutions AI-enhanced business communication capabilities including speech processing and automation, delivered through the botario GmbH subsidiary and integrated into NFON's cloud telephony platform. Targeted at enterprise customers in insurance, telecommunications, and energy sectors seeking AI-driven communications.
Quantifiable outcome
- 2.0% revenue growth to EUR 89.1 million in 2025
- +2 more outcomes
Companies that use NFON
Customer profileSegments2 records
Ideal customer profiles2 records
NFON technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature1 record
NFON partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- botario GmbHcoreNFON AG acquired botario GmbH, an AI specialist firm, to strengthen its AI capabilities and expand its product offerings in business communication solutions. The acquisition aims to accelerate growth and profitability by integrating advanced AI solutions for speech processing, automation, and other features. The move targets sectors including insurance, telecommunications, and energy.
Scale indicators8 records
Recent moves5 records
Expansion highlights4 records
NFON competitors and assessment
Company assessmentMarket position
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
NFON social profiles
Digital presenceNFON financial estimates
Financial estimateRevenue estimate
Valuation estimate
NFON leadership team
Management profileNumber of profiles
Profiles6 records
NFON subsidiaries and ownership
Company hierarchySubsidiaries1 record
NFON funding detail
Funding detailFunding overview
Funding rounds7 records
Investors8 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NFON M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NFON
What does NFON do?
NFON AG provides cloud-based telephone systems and business communication solutions delivered as a subscription service to European businesses. Its core offering is a cloud telephony platform enhanced with AI capabilities for speech processing and automation, acquired through botario GmbH. The company sells primarily on a per-seat subscription basis (ARPU EUR 10.01) with recurring revenue representing 92.1% of total revenues.
Is NFON a public or private company?
NFON is a public company. It is classified as public and is currently operating.
When was NFON founded?
NFON was founded in 2007. It employs 51 to 100 people.
Where is NFON based?
NFON is headquartered in Munich, Germany, in the Europe region.
How does NFON make money?
One revenue line is on record: subscription Revenue (Seat-based).
Does NFON have an API?
No public API is recorded for NFON.
What industry is NFON in?
NFON's product category is Cloud Business Communications. Its primary akta.pro industry code is HDAFANAI, Telco Cloud & Edge NFV Platforms, with a secondary code of HDAIAIAB, NFV Infrastructure (NFVI), Virtual Network Functions (VNFs) & Cloud-Native Network Functions (CNFs). Its NAICS code is 51821.