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NFON

Full company profile

uuid0005372

Namestring
NFON
Legal namestring
NFON AG
Websiteurl
nfon.com
Company typeenum
Public
Founded yearint
2007
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
51–100
akta.pro rankint
HeadquartersMunich, Germany
HQ citystring
Munich
HQ countrystring
Germany
HQ regionstring
Europe
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
cloud telephony services, business communication platform, AI-powered communications, unified communications as a service, cloud PBX solutions
Industry2 codes
1Telco Cloud & Edge NFV Platforms
CodeHDAFANAIPrimaryYes
2NFV Infrastructure (NFVI), Virtual Network Functions (VNFs) & Cloud-Native Network Functions (CNFs)
CodeHDAIAIABPrimaryNo
NAICS code1 code
  • Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services51821
Product category
Cloud Business Communications
Social media profiles1 record
GTM motion2 records

Each record includes

Type, Description, Source

Revenue model1 record
1Subscription Revenue (Seat-based)
TypeSubscription Recurring
Description

NFON generates revenue primarily through subscription-based cloud telephony services priced per seat. With approximately 647,000 seats and ARPU of EUR 10.01, recurring revenue represents 92.1% of total revenues. This subscription model provides predictable, recurring revenue streams.

in.investing.com
Marketing channels2 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels2 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Pricing details1 tier
1Seat-based subscription pricing with EUR 10.01 ARPU
ModelPer seatBilling cadenceMonthly
Notes

Average Revenue Per User (ARPU) of EUR 10.01 reported for 2025 fiscal year. Specific tier structures not publicly disclosed.

in.investing.com
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

NFON AG provides cloud-based telephone systems and business communication solutions delivered as a subscription service to European businesses. Its core offering is a cloud telephony platform enhanced with AI capabilities for speech processing and automation, acquired through botario GmbH. The company sells primarily on a per-seat subscription basis (ARPU EUR 10.01) with recurring revenue representing 92.1% of total revenues.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 3 values shown
  • 2.0% revenue growth to EUR 89.1 million in 2025
+2 more records
Product overview1 text field

NFON is a European cloud business communication provider offering cloud-based telephone systems. The company operates under a platform-plus-modules architecture with its core cloud telephony service complemented by AI-driven solutions. The portfolio includes the core cloud business communication platform, enhanced by AI capabilities acquired through botario GmbH for speech processing and automation features, all aligned under the NFON Next 2027 strategic plan targeting AI-powered business communications.

Product and service2 records
1Cloud Business Communication Platform (Cloud Telephony)
CategoryCloud Telephony / UCaaS
Description

Core cloud-based telephone system delivered as a subscription service to European businesses. Built on a platform-plus-modules architecture, it serves as the foundation for NFON's unified communications offering and is priced per seat (EUR 10.01 ARPU in 2025).

2AI-Powered Business Communication Solutions
CategoryAI-Enhanced Communications
Description

AI-enhanced business communication capabilities including speech processing and automation, delivered through the botario GmbH subsidiary and integrated into NFON's cloud telephony platform. Targeted at enterprise customers in insurance, telecommunications, and energy sectors seeking AI-driven communications.

Scale indicator8 records

Each record includes

Type, Value, Description, Source

Partnership1 partner
1botario GmbH
Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2024-08-21
Description

NFON AG acquired botario GmbH, an AI specialist firm, to strengthen its AI capabilities and expand its product offerings in business communication solutions. The acquisition aims to accelerate growth and profitability by integrating advanced AI solutions for speech processing, automation, and other features. The move targets sectors including insurance, telecommunications, and energy.

Recent move5 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight4 records

Each record includes

Type, Description

Market position
Competitive moat3 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights6 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Segment2 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
No

Docs URL, Description

AI capability3 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature1 record

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles6 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries1 record

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds7 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors8 records

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

NFON

Cloud Business Communicationsnfon.com

NFON firmographics

Firmographics
Name
NFON
Legal name
NFON AG
Website
https://nfon.com
Company type
Public
Founded year
2007
Operating status
Operating
Headcount range
51–100 employees
Ownership category
akta.pro rank

NFON industry classification

Industry
Product category
Cloud Business Communications
NAICS
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
akta.pro primary industry
Telco Cloud & Edge NFV Platforms (HDAFANAI)
akta.pro secondary industry
NFV Infrastructure (NFVI), Virtual Network Functions (VNFs) & Cloud-Native Network Functions (CNFs) (HDAIAIAB)

Keywords

  • Cloud telephony services
  • Business communication platform
  • AI-powered communications
  • Unified communications as a service
  • Cloud PBX solutions

Where NFON is headquartered

Location

Headquarters

HQ city
Munich
HQ country
Germany
HQ region
Europe

Offices1 record

Markets served

NFON business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

  1. Subscription Revenue (Seat-based): NFON generates revenue primarily through subscription-based cloud telephony services priced per seat. With approximately 647,000 seats and ARPU of EUR 10.01, recurring revenue represents 92.1% of total revenues. This subscription model provides predictable, recurring revenue streams.

Pricing tiers

ModelBillingPrice
Per seatMonthlySeat-based subscription pricing with EUR 10.01 ARPU

Go-to-market motion2 records

Distribution channels2 records

Marketing channels2 records

NFON product offering

Product offering

Core offering

NFON AG provides cloud-based telephone systems and business communication solutions delivered as a subscription service to European businesses. Its core offering is a cloud telephony platform enhanced with AI capabilities for speech processing and automation, acquired through botario GmbH. The company sells primarily on a per-seat subscription basis (ARPU EUR 10.01) with recurring revenue representing 92.1% of total revenues.

Product overview

NFON is a European cloud business communication provider offering cloud-based telephone systems. The company operates under a platform-plus-modules architecture with its core cloud telephony service complemented by AI-driven solutions. The portfolio includes the core cloud business communication platform, enhanced by AI capabilities acquired through botario GmbH for speech processing and automation features, all aligned under the NFON Next 2027 strategic plan targeting AI-powered business communications.

Differentiator

Problem solved

Functional benefit

Products and services

  • Cloud Business Communication Platform (Cloud Telephony) Core cloud-based telephone system delivered as a subscription service to European businesses. Built on a platform-plus-modules architecture, it serves as the foundation for NFON's unified communications offering and is priced per seat (EUR 10.01 ARPU in 2025).
  • AI-Powered Business Communication Solutions AI-enhanced business communication capabilities including speech processing and automation, delivered through the botario GmbH subsidiary and integrated into NFON's cloud telephony platform. Targeted at enterprise customers in insurance, telecommunications, and energy sectors seeking AI-driven communications.

Quantifiable outcome

  • 2.0% revenue growth to EUR 89.1 million in 2025
  • +2 more outcomes

Companies that use NFON

Customer profile

Segments2 records

Ideal customer profiles2 records

NFON technology and API

Technology

Technology focussed Yes

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature1 record

NFON partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

  • botario GmbHcoreStrategic or Co-development Partner · 21 August 2024NFON AG acquired botario GmbH, an AI specialist firm, to strengthen its AI capabilities and expand its product offerings in business communication solutions. The acquisition aims to accelerate growth and profitability by integrating advanced AI solutions for speech processing, automation, and other features. The move targets sectors including insurance, telecommunications, and energy.

Scale indicators8 records

Recent moves5 records

Expansion highlights4 records

NFON competitors and assessment

Company assessment

Market position

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

NFON social profiles

Digital presence

NFON financial estimates

Financial estimate

Revenue estimate

Valuation estimate

NFON leadership team

Management profile

Number of profiles

Profiles6 records

NFON subsidiaries and ownership

Company hierarchy

Subsidiaries1 record

NFON funding detail

Funding detail

Funding overview

Funding rounds7 records

Investors8 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

NFON M&A and investment

M&A and investment

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NFON

What does NFON do?

NFON AG provides cloud-based telephone systems and business communication solutions delivered as a subscription service to European businesses. Its core offering is a cloud telephony platform enhanced with AI capabilities for speech processing and automation, acquired through botario GmbH. The company sells primarily on a per-seat subscription basis (ARPU EUR 10.01) with recurring revenue representing 92.1% of total revenues.

Is NFON a public or private company?

NFON is a public company. It is classified as public and is currently operating.

When was NFON founded?

NFON was founded in 2007. It employs 51 to 100 people.

Where is NFON based?

NFON is headquartered in Munich, Germany, in the Europe region.

How does NFON make money?

One revenue line is on record: subscription Revenue (Seat-based).

Does NFON have an API?

No public API is recorded for NFON.

What industry is NFON in?

NFON's product category is Cloud Business Communications. Its primary akta.pro industry code is HDAFANAI, Telco Cloud & Edge NFV Platforms, with a secondary code of HDAIAIAB, NFV Infrastructure (NFVI), Virtual Network Functions (VNFs) & Cloud-Native Network Functions (CNFs). Its NAICS code is 51821.

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Live signals
TelecompaperNfon appoints new Managing Director of UK businessNfon appointed Neil Coulthard as Managing Director and Head of Sales of Nfon UK, effective October 2026. He will drive UK market growth and report to Jennifer Fritsch, VP Small & Midsize Sales. Coulthard previously served as Director of Sales Operations at Charterhouse Group.FinanzNachrichten.deEQS-PVR: NFON AG: Veröffentlichung gemäß § 40 Abs. 1 WpHG mit dem Ziel der europaweiten VerbreitungNFON AG filed a voting-rights notification under German law, reporting that Günter Müller crossed the 3% threshold on 18.09.2026. His stake rose from 5.21% to 6.91%, with 1,144,028 voting rights. The notification also notes that ASC Technologies AG transferred all its shares to Müller.FinanzNachrichten.deEQS-DD: NFON AG: ASC Technologies AG, VerkaufASC Technologies AG, a supervisory board member of NFON AG, sold 2,139,078.50 NFON AG shares on 18 September 2026. The sale was executed off-exchange at €3.25 per share, with no further details provided.FinanzNachrichten.deEQS-DD: NFON AG: Günter Müller, KaufGünter Müller, supervisory board member of NFON AG, purchased 2,139,078.50 shares at €3.25 each on 18 September 2026, outside a trading venue. The transaction was disclosed to EQS Distributionsservices.FinanzNachrichten.deEQS-PVR: NFON AG: Veröffentlichung gemäß § 40 Abs. 1 WpHG mit dem Ziel der europaweiten VerbreitungNFON AG published a voting-rights notification on 22 September 2026, reporting that ASC Technologies AG's stake rose from 3.41% to 5.21% of voting rights. The threshold crossing occurred on 22 November 2024, and the notification was filed under German securities law.The future of tradingGünter Müller lifts NFON voting stake to 5.21% from 3.41%Günter Müller raised his voting stake in NFON to 5.21% from 3.41%, holding 863,031 shares split between 204,853 direct and 658,178 attributed via ASC Technologies. The threshold was reached on Nov. 22, 2024.FinanzNachrichten.deNFON rutscht in die roten ZahlenNFON reported a decline in first-half 2026 revenue to 42.5 million euros and a drop in adjusted EBITDA to 4.4 million euros, indicating a move towards losses. The company attributed this downturn to weaker business telephony performance and extended decision-making cycles among clients.TelecompaperNfon adjusts FY outlook after weak H1 Business Telephony performanceEuropean cloud communications provider Nfon has revised its fiscal year 2026 financial outlook downward, citing weaker performance in its Business Telephony segment. The company now forecasts adjusted EBITDA between EUR 9.5 million and EUR 10.5 million, down from previous guidance of over EUR 12 million, with revenue expected to reach EUR 84.5–86.0 million.FinanzNachrichten.deEQS-News: NFON AG: NFON treibt strategische Transformation in herausforderndem Umfeld voranNFON AG reported a 3.8% decline in first-half 2026 revenue to 42.5 million EUR and a 22.9% drop in adjusted EBITDA to 4.4 million EUR, citing a challenging market environment and reduced investment appetite among corporate clients. The company updated its full-year 2026 guidance downwards, now forecasting revenue between 84.5 and 86.0 million EUR and adjusted EBITDA between 9.5 and 10.5 million EUR. Despite the overall decline, NFON highlighted positive growth in recurring revenues from its AI-driven Intelligent Assistant and Customer Engagement solutions.Ticker ReportNfon (OTCMKTS:NFONF) and Expensify (NASDAQ:EXFY) Head-To-Head AnalysisMarketBeat conducted a comparative analysis of technology companies Expensify and Nfon, evaluating them across metrics such as earnings, analyst recommendations, risk, ownership, valuation, dividends, and profitability. The report concluded that Expensify is the more favorable investment based on having a stronger consensus rating with a 30.43% potential upside and outperforming Nfon in six of the nine factors compared.