City of YOUngstown

Municipal Government Servicesyoungstownohio.gov

The City of Youngstown, Ohio is a municipal government serving approximately 60,000 residents with police, fire, water, parks, municipal court, and economic development services, funded through a $222 million tax-and-fee annual budget.

Company typePrivate
Founded1797
HeadquartersYoungstown, United States
Headcount101–250
GTM typeB2B and B2C
OfferingServices

What City of YOUngstown does

The City of Youngstown, Ohio is a municipal government entity serving approximately 60,068 residents (2020 census) in northeastern Ohio as the county seat of Mahoning County. It was founded in 1797 as an agricultural settlement, grew into a major U.S. steel production center peaking at over 170,000 residents in the mid-20th century, and has stabilized around 60,000 residents in the 21st century with a strategic refocus on advanced manufacturing — specifically the 'Voltage Valley' EV cluster and 'America's Additive Manufacturing Hub' (America Makes).

The city delivers services through a departmental structure including the Mayor's Office, City Council (seven wards plus council president and clerk), Municipal Court (presiding judge, judge, two magistrates, court administrator), Public Safety (Police, Fire), Public Works, Parks & Recreation (29 facilities), Water Commission, Community Planning & Economic Development (CPED), Law Department, and Civil Service Commission. The customer-facing product surface is anchored by youngstownohio.gov, which integrates CivicServe for economic development and permits, InvoiceCloud for water billing, CivicRec for parks membership, SeeClickFix for citizen issue reporting, Constant Contact for newsletters, and GovernmentJobs for employment applications. The city also operates the Covelli Centre (managed by JAC Management Group) and maintains a DORA (Designated Outdoor Refreshment Area) program across 13 downtown bars and restaurants.

The business model is municipal taxation and fee-based: a disclosed $222 million annual operating budget drawn from income tax, property tax, service fees (water, garbage, permits, licenses, court fees), and federal/state grants (including American Rescue Plan funding). Revenue mechanics vary by stream — taxing powers, transactional permit and court fees (e.g., $150 civil filings, $100 misdemeanor court costs, tiered $10-$30 parking fines), and grant capture — with go-to-market conducted through physical City Hall/courthouse service centers, the integrated digital portal, community events (First Fridays, Summer Movie Series, Line Dancing, Ignite the Night), and a multi-channel communications strategy spanning X, Facebook, Instagram, YouTube, and email. Primary customer segments are city residents (utilities, public safety, recreation), local and prospective businesses (incentives, permits, façade grants), and visitors/event attendees (DORA, Covelli Centre).

City of YOUngstown firmographics

Firmographics

Name: City of YOUngstown
Legal name: City of Youngstown, Ohio
Website: https://youngstownohio.gov
Company type: Private
Founded year: 1797
Operating status: Operating
Headcount range: 101–250 employees
Short description: The City of Youngstown, Ohio is a municipal government serving approximately 60,000 residents with police, fire, water, parks, municipal court, and economic development services, funded through a $222 million tax-and-fee annual budget.
Ownership category
akta.pro rank

City of YOUngstown industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Housing Programs, Urban Planning, and Community Development (9251), Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512), Administration of Urban Planning and Community and Rural Development (925120), Administration of Housing Programs (925110), Parole Offices and Probation Offices (922150)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Community Development & Neighborhood Revitalization (CDBG, Place-Based Initiatives) (BPAIANAE), State/Provincial Housing, Urban/Regional Planning & Community Development (BPAIABAM), City/Municipal Public Health Departments (HLAJAAAC), Community Centers & Neighborhood Support Services (BPAGAEAL)

Keywords

Municipal government services
Public safety administration
Utility and water services
Economic development programs
Parks and recreation

Where City of YOUngstown is headquartered

Location

Headquarters

HQ city: Youngstown
HQ country: United States
HQ region: North America

Offices3 records

Markets served

City of YOUngstown business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

Municipal Tax Revenue: The city generates revenue through local taxation including income taxes, property taxes, and various municipal fees. The city operates on a $222 million annual budget.
Service Fees and Permits: Revenue from various city services including water billing, garbage collection, building permits, zoning permits, business licenses, and court fees
Federal and State Grants: The city receives federal funding including American Rescue Plan (ARP) funds ($1.2 million invested in prior community hub project). State assistance requested for infrastructure solutions.

Pricing tiers

Model	Billing	Price
Transaction based/ take rate	Pay-as-you-go	Civil Filing Fees
Transaction based/ take rate	Pay-as-you-go	Criminal and Traffic Court Costs
Transaction based/ take rate	Pay-as-you-go	Parking Violations
Unit Pricing	Pay-as-you-go	Seasonal Employment Wages

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

City of YOUngstown product offering

Product offering

Core offering

The City of Youngstown is a municipal government entity that delivers public administration and civic services to approximately 60,000 residents, local businesses, and visitors within Youngstown, Ohio. Core offerings include public safety (police and fire), residential utilities (water, sewer, garbage), municipal court services, parks and recreation, economic development programs, business licensing and permits, and community event programming. The city operates on a $222 million annual budget funded primarily through local taxation, service fees, and federal/state grants.

Product overview

City of Youngstown operates a municipal government website serving as the primary digital interface for residents, businesses, and visitors. The offering consists of a unified web portal with multiple integrated sub-platforms and service modules: the main website at youngstownohio.gov serves as the core navigation hub, while the CivicServe-powered All-in-One Economic Development Platform provides dedicated business engagement and incentive application functionality. Additional service modules include public safety services (police and fire), residential utilities and property services, business licensing and economic development resources, downtown events and the DORA program, and parks and recreation facilities. The ecosystem integrates third-party platforms including InvoiceCloud for bill payments, SeeClickFix for service requests, and Google Translate for accessibility.

Differentiator

Problem solved

Functional benefit

Products and services

Public Safety Services
Residential City Services
Business Services
Municipal Court Services
Parks & Recreation
CivicServe Economic Development Platform
Designated Outdoor Refreshment Area (DORA)
Downtown & Community Events

Companies that use City of YOUngstown

Customer profile

Named customers5 records

Segments4 records

Ideal customer profiles4 records

City of YOUngstown technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration5 records

Feature2 records

City of YOUngstown partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered core, major and minor.

CivicServecoreTechnology or Integration · 1 September 2025CivicServe designed and maintains the City of Youngstown's All-in-One Economic Development Platform, a comprehensive digital portal for business registration, permit applications, economic development programs, and community engagement. The platform has proven to be a successful tool to help businesses and developers navigate city processes.
Economic Action GroupcoreStrategic or Co-development PartnerThe Economic Action Group manages the Downtown Youngstown Ambassador Program, launched in September 2025, which was developed through community feedback collected via the Downtown Youngstown Strategic Plan. Ambassadors provide litter cleanup, directions, parking assistance, safety escorts, and business support during DORA hours and special events.
JAC Management GroupmajorStrategic or Co-development PartnerJAC Management Group manages the Covelli Centre, Youngstown's premier sports and entertainment facility. The Covelli Centre reported strong Q1 2026 performance with four consecutive sell-outs and approximately 60,000 attendees drawn downtown, contributing significantly to downtown economic activity.
Youngstown State UniversitymajorStrategic or Co-development PartnerYSU is a key partner in workforce development, providing educational programs and connections to talent. The university contributes to the city's economic ecosystem through its 12,000+ student population and partnerships with city economic development initiatives.
DORA Participating BusinessescoreChannel Partner/ Reseller/ DistributorThirteen downtown bars and restaurants participate in the Designated Outdoor Refreshment Area (DORA), selling beverages in DORA cups that allow customers to roam within designated boundaries. Additional businesses allow DORA beverages inside their establishments.
Mahoning Valley Organizing CollaborativeminorStrategic or Co-development PartnerCommunity organizing organization listed as a resource on the city's community links page, supporting neighborhood engagement and development initiatives.
Youngstown Neighborhood Development Corporation (YNDC)majorStrategic or Co-development PartnerYNDC is a key partner in neighborhood development, providing emergency home repair programs and other neighborhood improvement initiatives. Listed as a primary community resource for housing and development support.
SOBE Thermal Energy Systems LLCminorOthersDistrict utility company that supplies steam heat to downtown buildings. Fell into receivership in September after PUCO found it could no longer operate as a going concern. The city has filed to intervene in the matter as both a ratepayer and affected party to protect municipal interests.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

City of YOUngstown competitors and assessment

Company assessment

Direct peers

City of Dayton, Ohio: Dayton is a similar Rust Belt Ohio city (~140K residents) with comparable population decline history, manufacturing heritage, and economic development focus on advanced manufacturing and tech-adjacent industries.
City of Toledo, Ohio: Toledo is a comparable Northwestern Ohio Rust Belt city (~270K residents) facing similar municipal challenges around aging infrastructure, population stabilization, and industrial base transition.
City of Flint, Michigan: Flint is a comparable Rust Belt Michigan city with similar population decline magnitude and aging industrial infrastructure challenges — useful peer for benchmarking municipal crisis management and recovery.
City of Akron, Ohio: Akron is a similarly sized Northeastern Ohio Rust Belt city (~190K residents) with a comparable municipal service portfolio, post-industrial economic development challenges, and similar governance structure. Closest functional peer given shared Ohio governance framework and demographics.
City of Canton, Ohio: Canton is a nearby mid-sized Ohio city (~70K residents) with a similar post-industrial economic profile, comparable municipal budget scale, and overlapping regional labor market. Strong peer for benchmarking municipal service delivery and economic development strategy.
City of Erie, Pennsylvania: Erie is a similar Rust Belt post-industrial city (~94K residents) in neighboring Pennsylvania with comparable economic development profile, waterfront downtown, and population decline trajectory.
City of Gary, Indiana: Gary is a comparable Rust Belt post-industrial city with severe population decline from a steel-industry peak. Useful peer for benchmarking municipal resilience strategies under sustained demographic contraction.

Broad incumbents

Tyler Technologies: Tyler Technologies is a broad incumbent in government technology, serving municipalities nationwide with ERP, permitting, and civic-tech platforms comparable to Youngstown's CivicServe and InvoiceCloud integrations.
Granicus: Granicus is a broad-incumbent government technology vendor providing civic engagement, communications, and meeting-management platforms used by similar municipalities for citizen-facing digital services.

Others

CivicServe: CivicServe provides Youngstown's all-in-one economic development platform and serves comparable municipalities with similar civic-tech and permitting infrastructure — an ecosystem enabler rather than a competitor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

City of YOUngstown financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of YOUngstown leadership team

Management profile

Number of profiles

Profiles15 records

City of YOUngstown subsidiaries and ownership

Company hierarchy

Subsidiaries3 records

City of YOUngstown funding detail

Funding detail

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of YOUngstown M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of YOUngstown

What does City of YOUngstown do?

Is City of YOUngstown a public or private company?

City of YOUngstown is a private company. It is classified as state government owned and is currently operating.

When was City of YOUngstown founded?

City of YOUngstown was founded in 1797. It employs 101 to 250 people.

Where is City of YOUngstown based?

City of YOUngstown is headquartered in Youngstown, United States, in the North America region.

How does City of YOUngstown make money?

Three revenue lines are on record. Municipal Tax Revenue is the primary driver. The others are service Fees and Permits and federal and State Grants.

Who are City of YOUngstown's main competitors?

Direct peers on record are City of Dayton, Ohio, City of Toledo, Ohio, City of Flint, Michigan, City of Akron, Ohio, City of Canton, Ohio, City of Erie, Pennsylvania and City of Gary, Indiana. Broad incumbents are Tyler Technologies and Granicus. CivicServe is listed as an others.

Does City of YOUngstown have an API?

No public API is recorded for City of YOUngstown.

What industry is City of YOUngstown in?

City of YOUngstown's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 9251.