InterFaith Works

What InterFaith Works does

InterFaith Works of Central New York is a 501(c)(3) nonprofit founded in 1976 in Syracuse, NY, that operates three programmatic centers delivering direct human services and community-building programs across a four-county Central New York service area. The Center for New Americans, established in 1992, provides refugee resettlement services including airport pickup, housing placement, employment assistance, cultural orientation, immigration services, and case management for refugees, asylees, and Special Immigrant Visa recipients. The El-Hindi Center for Dialogue & Action, established in 1997, runs what the organization describes as the nation's longest-running Community-Wide Dialogue to End Racism along with intergroup and police-community dialogue programs. The Center for Healthy Aging delivers Senior Companion, One-to-One visitation, digital inclusion, and case management services for older adults, including a dedicated program for refugees aged 60 and older. A fourth, ancillary program issues approximately 350 Clergy Parking Cards per year at $50 each for chaplain visits to Syracuse-area hospitals, nursing homes, and correctional facilities.

The organization is governed by a 25–30 member Board of Directors (44% global majority representation) and is led by President/CEO Chris Foley following a 2025 transition from longtime President/CEO Beth A. Broadway. The 55-person staff is notably diverse, with 36 staff members who are former refugees or immigrants, which directly supports the cultural competency of refugee service delivery. The organization engages more than 5,000 people annually through programs and events, distributes 86,000+ bags of food through 66 community pantry partners, and supports 36,400 pantry clients through the El-Hindi Center's food justice work.

The revenue model is entirely philanthropic and grant-based, with no product or service sales generating operating revenue. Sources include individual donations (online, ACH debit, credit card, PayPal, monthly recurring, IRA QCDs for donors 70½+, stock gifts), federal, state, and local government grants for refugee resettlement and senior services, a permanent endowment held at the Central New York Community Foundation, planned giving and bequests, and corporate/foundation grants (notably a $215,000 UnitedHealthcare grant in 2022 and over $248,000 in congressional funding for a new refugee home). Marketing and community engagement are driven through a community-led and event-driven go-to-motion, leveraging the website, organic social channels (Facebook, Instagram, X, YouTube, LinkedIn), a bi-weekly email newsletter, the CNY Inspirations column partnership with The Post-Standard and Syracuse.com, and flagship events including the annual InterFaith Leadership Award Dinner and Building Bridges Community Festival. The core technology stack is non-proprietary; the organization licenses the Intercultural Development Inventory for multicultural assessment and has no internally developed AI, software products, or APIs.

Name

InterFaith Works

Legal name

InterFaith Works of Central New York

Website

https://interfaithworkscny.org

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Short description

InterFaith Works is a Syracuse-based 501(c)(3) nonprofit operating three centers — refugee resettlement, racial equity dialogue, and senior services — across Central New York, serving more than 5,000 people annually through donations and government grants.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Social Services (8300)

akta.pro primary industry

Interfaith & Ecumenical Councils and Dialogue Organizations (BPAGAJAJ)

Keywords

• Refugee resettlement services
• Interfaith dialogue programs
• Senior companion services
• Community racial equity
• Faith community coordination

Headquarters

HQ city

Syracuse

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: Financial gifts from individuals via online donation, check, ACH debit program, credit/debit card, and PayPal. Monthly recurring gifts supported.
2. Government Grants: Federal, state, and local government funding including refugee resettlement programs, senior services, and community development grants.
3. Endowment Fund: Permanent endowment held at Central New York Community Foundation providing sustained funding. Donors can contribute outright gifts, pledged gifts, or planned estate gifts.
4. Planned Giving: Bequests in wills, beneficiary designations on life insurance or retirement plans, managed through Central New York Community Foundation.
5. Stock Donations: Gifts of stocks accepted directly.
6. IRA Qualified Charitable Distributions: IRA RMD gifts accepted for donors 70½ or older.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels11 records

Core offering

InterFaith Works of Central New York is a 501(c)(3) nonprofit that delivers social services and community-building programs through three centers: the Center for New Americans (refugee resettlement including housing, employment, immigration, and case management), the El-Hindi Center for Dialogue & Action (racial equity and intergroup dialogue), and the Center for Healthy Aging (senior companion, digital literacy, and socialization services). It also operates a Clergy Parking Card program enabling clergy visits to area hospitals, nursing homes, and correctional facilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Center for New Americans (Refugee Resettlement) Comprehensive refugee resettlement services including airport pickup, housing placement, employment assistance, cultural orientation, case management, immigration services, citizenship classes, mental health support, and community navigation. Serves refugees from the Middle East, Asia, and Africa, asylees, and Special Immigrant Visa recipients during their first 90 days in the U.S. and beyond. Free to beneficiaries.
• El-Hindi Center for Dialogue & Action Racial equity dialogue and community action programming, including the nation's longest-running Community-Wide Dialogue to End Racism, intergroup dialogue, police-community dialogue, school exchanges, and Intercultural Development Inventory (IDI) assessments. Serves schools, universities, businesses, government agencies, and nonprofits.
• Center for Healthy Aging

Quantifiable outcome

• 36,400 pantry clients supported and 86,000+ bags of food distributed annually
• +3 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

18 partnerships are on record, tiered core and secondary.

• Central New York Community FoundationcoreStrategic or Co-development PartnerHolds and manages InterFaith Works' Endowment Fund, investing assets for growth and providing experienced staff to assist donors. Selected in 1927 as a permanent community endowment for Central New York.
• Inclusive AlliancecoreStrategic or Co-development PartnerInterFaith Works is a member of Inclusive Alliance, a network of organizations working on inclusion and equity initiatives.
• CNY Diaper BanksecondaryStrategic or Co-development PartnerPartnership to provide thousands of diapers monthly to refugee families who cannot afford these necessities due to limited financial resources.
• Seeds of Peace (National)coreStrategic or Co-development PartnerInternational nonprofit that works with teenagers to bridge conflict and differences. InterFaith Works partners for Syracuse Seeds of Peace program, sending SCSD students to Maine summer camp.
• Say Yes to Education, Inc.secondaryStrategic or Co-development PartnerInitial supporter of Syracuse Seeds of Peace collaborative project.
• Syracuse City School DistrictcoreStrategic or Co-development PartnerPartner in Seeds of Peace program; students from five Syracuse high schools participate in peace-building clubs.
• Onondaga CountysecondaryStrategic or Co-development PartnerPartner in Seeds of Peace collaborative project.
• Excellus BlueCross BlueShieldsecondaryStrategic or Co-development PartnerOriginal funder of Community Gardens project at 347 Cortland Avenue, promoting healthful food choices in neighborhoods with low fresh food availability.
• Local Hospitals, Nursing Homes, and Correctional FacilitiessecondaryOthersPartner locations where chaplains are placed and where clergy parking cards enable free parking for clergy visits.
• CNY Inspirations Media PartnerssecondaryStrategic or Co-development PartnerPartnership with The Post-Standard and Syracuse.com for the CNY Inspirations column featuring faith leader reflections.
• Central New York Human Services Leadership CouncilsecondaryStrategic or Co-development PartnerSupported El-Hindi Center's extensive training in Intercultural Development Inventory (IDI) assessment tool.
• Intercultural Development Inventory (IDI)secondaryTechnology or Integration50-item questionnaire available online used for multicultural assessment. Accepted by 1,300+ organizations worldwide with 500,000+ individuals having taken the assessment.
• Catholic Charities of Onondaga CountysecondaryStrategic or Co-development PartnerKey service provider relationship maintained for refugee and immigrant services coordination.
• RISE (CNY RISE Center)secondaryStrategic or Co-development PartnerKey service provider relationship maintained for refugee and immigrant services coordination.
• Onondaga CountysecondaryStrategic or Co-development PartnerKey governmental partner for refugee services coordination and Aging Services Coalition.
• City of SyracusesecondaryStrategic or Co-development PartnerPartner for Columbus Day Dialogue process and community engagement initiatives.
• Episcopal Migration MinistriessecondaryStrategic or Co-development PartnerPartner in Building United Communities project supporting refugee integration into congregations.
• Episcopal Diocese of Central New YorksecondaryStrategic or Co-development PartnerPartner in Building United Communities project.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Catholic Charities of Onondaga County: Largest social services provider in Syracuse offering refugee resettlement, immigration services, and senior support. Directly comparable to InterFaith Works as an existing service coordination partner for refugee and immigrant services in the same region.
• Salvation Army of Syracuse: Provides social services, food assistance, and senior programs across Syracuse. Comparable as a multi-program social services and faith-based peer addressing overlapping community needs.
• Jewish Family Services of Central New York: Syracuse-based faith-rooted social services agency providing case management, counseling, and senior support. Comparable as a faith-based regional peer offering social services to similar vulnerable populations.
• Episcopal Migration Ministries: Faith-based refugee resettlement affiliate network of the Episcopal Church. Already an existing partner of InterFaith Works in the Building United Communities project, providing a directly comparable faith-rooted model for refugee integration.
• ACR Health: Central New York nonprofit serving persons with disabilities, seniors, and vulnerable populations including case management and community-based services. Comparable regional peer offering community-based social services.
• RISE (CNY RISE Center): Syracuse-based refugee and immigrant services organization. Direct local peer and existing InterFaith Works partner for refugee services coordination in the same market.

Broad incumbents

• US Committee for Refugees and Immigrants (USCRI): National nonprofit operating refugee resettlement, asylum, and integration programs across multiple U.S. sites. Comparable as a broader incumbent in the refugee resettlement space that InterFaith Works' Center for New Americans operates within.
• Hebrew Immigrant Aid Society (HIAS): Jewish-American refugee resettlement agency providing reception, integration, and legal services. Comparable as a faith-rooted national peer in the refugee resettlement space, similar to InterFaith Works' faith-based identity.
• International Rescue Committee (IRC): One of the largest refugee resettlement agencies in the U.S., providing employment, health, and education services to newly arrived refugees. Comparable as a national-scale peer delivering the same core refugee resettlement services.

Regional players

• International Institute of Buffalo: Refugee resettlement and immigration services provider serving Western New York. Comparable as a regional peer in the same state offering refugee resettlement, case management, and integration services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/InterFaithCNY
• YouTubeyoutube.com/channel/UCHgpgnDKhVjD21OuMnQvVEg
• Facebookfacebook.com/InterFaithWorksCNY
• LinkedInlinkedin.com/company/10511194
• Instagraminstagram.com/interfaithworkscny

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about InterFaith Works