Dijital Kurye

What Dijital Kurye does

Dijital Kurye Teknoloji Hizmetleri A.Ş. is a Turkey-based digital field services platform founded in 2020 and headquartered in Gebze (Bilişim Vadisi). The company operates an asset-light network of 4,500+ couriers and 250+ business partners across all 81 Turkish provinces to deliver door-to-door identity verification, digital signature, contract execution, cash-on-delivery collection, cross-selling, and insured premium delivery services on behalf of enterprise clients. Its technology stack combines a centralized orchestration platform (Dijital Kurye Platform) with modular products—VerifyPlus for user onboarding and identity verification, EasyCollect for COD payments, SmartSell for cross-sell at the doorstep, PremiumDrop for sensitive/valuable item delivery, and Optymus for real-time tracking and intelligent routing—with APIs enabling integration into customer systems.

The business model is enterprise B2B, with multi-year contracts based on transaction volume and service mix; the company also serves individual consumers through WhatsApp and contact forms for ad hoc document and signature needs. Revenue streams include transaction fees on courier/field operations, recurring platform subscription/usage fees, and usage-based charges for verification services. Customer concentration is anchored in regulated Turkish enterprises: marquee clients include Turkcell, Türk Telekom, and QNB Finansbank/QNBPay, alongside 50+ other brands. AI/ML capabilities are limited to computer vision (facial recognition), liveness detection, voice approval, and process automation—primarily sourced through technology partnerships—and do not represent proprietary foundational models.

Strategic positioning emphasizes replacing physical document workflows with digital equivalents, citing outcomes such as a 9-day traditional process compressed to 4 minutes, 99.9% verification success, and 165M TL+ in cumulative brand savings across 2.5M+ operations. The company has secured only $150K of disclosed seed funding since inception, suggesting either a bootstrapped operating model or undisclosed later-stage capital.

Name

Dijital Kurye

Legal name

Dijital Kurye Teknoloji Hizmetleri A.Ş.

Website

https://dijitalkurye.com.tr

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

101–250 employees

Short description

Dijital Kurye is a Turkey-based digital field services platform that uses a 4,500+ courier network across all 81 provinces to deliver door-to-door identity verification, digital signature, payment collection, and delivery services for enterprise clients in telecom, banking, and e-commerce.

Ownership category

akta.pro rank

Product category

Digital Field Service Platform

NAICS

Computer Systems Design and Related Services (54151), Couriers and Express Delivery Services (4921), Couriers and Messengers (492)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Onboarding, KYC & Account Verification Support (BPAAABAG)

akta.pro secondary industries

Legal & Court Filings / Process Service Courier (TLAAADAK), Identity Verification, Proofing & KYC (IDV) (HDAEAJAI)

Keywords

• Digital identity verification
• Document management platform
• Digital signature services
• Field courier services
• Customer onboarding verification

Headquarters

HQ city

Gebze

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Courier/Field Service Fees: Fees charged for door-to-door verification, document signing, and delivery services performed by couriers at customer locations across Turkey.
2. Platform Subscription/Usage: Access to the Dijital Kurye platform for managing verification operations, process design, reporting and analytics.
3. VerifyPlus Verification Services: Identity verification and user onboarding services including facial recognition, liveness check, and identity document verification.
4. EasyCollect (COD Collection): Cash on delivery collection services at customer doorstep with real-time payment processing.
5. SmartSell (Cross-selling): Cross-selling facilitation services during delivery, enabling personalized offers to customers.
6. PremiumDrop (Qualified Delivery): Premium delivery service for sensitive and valuable products with special packaging, insurance, and trained couriers.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Dijital Kurye operates a digital field service platform that combines a nationwide courier workforce with verification, digital signature, and document management technology. The platform enables enterprises to run field operations such as customer onboarding/verification, signed document collection, cash-on-delivery collection, and field cross-selling through a tech-enabled courier network spanning all 81 Turkish provinces. It is delivered to enterprise clients as a PaaS/SaaS platform with API integrations alongside an underlying courier execution service.

Product overview

Dijital Kurye is a digital field service platform offering end-to-end management of customer-facing processes requiring verification, signature, and activation at customer doors. The portfolio consists of the core Dijital Kurye Platform for orchestrating all verification workflows, the Kurye (courier) service for physical door-to-door operations, and four specialized modules: VerifyPlus for user acquisition and identity verification, EasyCollect for cash and digital payment collection, SmartSell for cross-selling during delivery, and PremiumDrop for insured delivery of sensitive/valuable items. An additional tracking sub-brand, Optymus, provides real-time shipment visibility for customers and field staff.

Differentiator

Problem solved

Functional benefit

Brands

• VerifyPlus: User acquisition and verification platform for fast registration and authentication processes
• PremiumDrop
• SmartSell
• EasyCollect

Products and services

• Dijital Kurye Platform Central enterprise platform that orchestrates Dijital Kurye's nationwide courier network and exposes verification, digital signature, document management, and tracking capabilities to enterprise clients via dashboard and APIs.
• Kurye (Courier Service) On-demand courier service delivered by a nationwide field workforce that executes pickups, deliveries, on-site signings, and collections on behalf of enterprise and individual customers.
• VerifyPlus Field-based identity verification product using facial recognition and liveness detection to authenticate end customers in person during onboarding, KYC, or activation flows.
• EasyCollect Cash-on-delivery and field collection service that lets couriers collect payments from end customers in the field and reconcile them with the originating enterprise.
• SmartSell Field cross-selling and upsell service in which trained couriers execute additional product sales to end customers during a field visit, on behalf of enterprise clients.
• PremiumDrop Premium, qualified delivery service executed by the courier network for higher-value or higher-priority shipments, with enhanced handling and confirmation.
• Optymus (Tracking & Routing System) Intelligent routing and tracking system that optimizes courier dispatch and provides real-time geofenced visibility of field operations to enterprise clients.

Quantifiable outcome

• Process time reduction: 9-day traditional process to 4 minutes
• +6 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability5 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• TurkcellcoreStrategic or Co-development PartnerTurkcell partnered with Dijital Kurye to deploy digital verification technologies including facial recognition, liveness check, identity verification, and voice approval. This partnership enables Turkcell customers to complete transactions without visiting physical stores. Turkcell's facial recognition algorithms achieved high scores in NIST FRVT 1:1 testing, proving compliance with global standards.
• Türk TelekomcoreStrategic or Co-development PartnerTürk Telekom partnered with Dijital Kurye to provide door-to-door digital identity verification services across all 81 provinces of Turkey. Customers can verify their identity and start subscriptions from anywhere, increasing customer satisfaction and reducing physical store dependency.
• QNBFinansBank (QNBPay)coreStrategic or Co-development PartnerDijital Kurye partnered with QNBFinansBank's payment institution QNBPay to provide door-to-door account opening and contract completion services using digital signature technology for individual and corporate customers across Turkey. This collaboration positions QNBPay as a pioneer in digital transformation.
• Trendyol GominorGTM or Marketing PartnerTrendyol Go is mentioned in the partner program section as a payment partner, indicating a business relationship for courier payments and settlements.

Scale indicators13 records

Recent moves6 records

Expansion highlights4 records

Regional players

• MNG Kargo: Major Turkish courier and logistics provider. Comparable on the field-courier distribution layer and a potential integration partner for premium/specialized delivery use cases.
• Aras Kargo: One of Turkey's largest parcel and courier companies. Comparable on the nationwide courier infrastructure layer Dijital Kurye leverages, and a potential partner or competitor for last-mile delivery extensions.
• Evrotrust: Qualified electronic signature and remote identity verification provider in the Balkans/EU. Comparable as a regional e-signature + IDV player targeting banking and telecom use cases similar to Dijital Kurye.
• Yurtiçi Kargo: Largest domestic Turkish courier by volume. Comparable in national-scale last-mile operations, and a relevant alternative for enterprises that may consider integrating courier services directly rather than via Dijital Kurye.

Direct peers

• Sumsub: Full-cycle KYC/AML and identity verification platform used by financial institutions and telecoms. Comparable in end-to-end verification scope and enterprise customer profile.
• iDenfy: Global identity verification and KYC provider offering facial recognition, liveness detection, and document verification. Highly comparable to Dijital Kurye's VerifyPlus module in the underlying IDV technology stack.
• Veriff: AI-powered identity verification platform covering document verification, biometric checks, and fraud prevention. Direct technology peer to VerifyPlus, especially for the enterprise onboarding use cases Dijital Kurye serves.

Broad incumbents

• Onfido: Established global identity verification provider serving banks, fintechs, and telecoms with AI-based document and biometric checks. Represents a larger incumbent alternative in the same IDV space as VerifyPlus.
• DocuSign: Global leader in digital signatures and agreement management. Comparable on the digital signature and contract management capabilities embedded in Dijital Kurye's platform.
• Jumio: Mature enterprise identity and biometric verification vendor serving financial services and telecom. Comparable in addressing the same end-customer pain points (digital onboarding, KYC, fraud prevention) at larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dijital Kurye