What Mosaic Consulting Group does

Mosaic Consulting Group is a US-based IT and professional services firm founded in 2011 in Nashville, Tennessee, that specializes in end-to-end consulting, implementation, and managed services for UKG human capital management (HCM) and workforce management (WFM) software. The firm serves 1,000+ UKG customers across nine primary verticals — Healthcare, Manufacturing, Public Sector, Retail, Hospitality & Food Service, Logistics, Financial Services, Nonprofit, and Professional & Technical Services — using a 250+ person bench of UKG-certified consultants. Mosaic was awarded 2025 UKG Partner of the Year, a designation that anchors its brand within the UKG ecosystem and functions as a primary distribution channel alongside direct enterprise field sales.

The company's technology stack centers on UKG Pro, UKG Pro WFM/Dimensions, UKG TeleStaff, and UKG Ready, augmented by two proprietary assets: Mosaic Insights, a multi-platform real-time analytics dashboard built exclusively for UKG Pro covering Turnover, Talent Acquisition, DE&I, and related workforce metrics; and the Mosaic RAD Tool, a Rapid Assessment and Design methodology used in UKG Central to Dimensions cloud migrations. The technical delivery layer also includes Dell Boomi-certified integrations and UKG Cognos-based BI reporting. In March 2026, Mosaic added AI capabilities through a strategic partnership with PeopleReign, becoming the first AI-certified provider of agentic solutions for frontline employees on UKG systems, and in April 2026 launched a dedicated SAP Cloud consulting practice covering SAP Cloud, SAP BTP, SAP Business AI, and Business Transformation Management.

Mosaic operates a hybrid revenue model combining project-based professional services (UKG Full Suite Implementation, UKG Pro Launch, Dimensions Launch, Module Activation, Migration, Training) with recurring managed services (UKG Pro Premier Services, Managed Payroll, HR Outsourcing, Emergency/Contingency Payroll, Culture Consulting). Pricing is predominantly quote-based with limited public disclosure, though Culture Consulting packages are published at $0, $2,500, and custom tiers. The firm is privately held and backed by Avesi Partners, a private equity sponsor that has supported four acquisitions since 2021: Westward Consulting (June 2021), Agilea Solutions (May 2024), D+E Consulting (July 2024), and Project Genetics (August 2024).

Name

Mosaic Consulting Group

Legal name

Mosaic Consulting Group

Website

https://mosaic-cg.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

Mosaic Consulting Group is a US-based, UKG-focused IT consultancy providing implementation, managed services, and analytics for UKG HCM and WFM software across 1,000+ enterprise and mid-market customers, and is expanding into SAP Cloud consulting and AI-powered HR automation.

Ownership category

akta.pro rank

Product category

HCM and Workforce Management Consulting

NAICS

Management Consulting Services (54161), Computer Systems Design and Related Services (54151), Other Management Consulting Services (541618)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ERP, CRM & Enterprise Applications Consulting (BPAHAEAI)

akta.pro secondary industry

Enterprise Application Reporting, BI & Analytics Enablement (BPAEAGAK)

Keywords

• UKG consulting services
• Workforce management implementation
• HCM managed services
• SAP cloud consulting
• HR technology advisory

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. UKG Consulting and Implementation Services: Professional services revenue generated from full-suite UKG implementation, UKG Pro launch, UKG Pro WFM/Dimensions launch, UKG TeleStaff launch, module activation, UKG Central to Dimensions migration, and client-side implementation support. Fees are typically project-based, scoped per engagement.
2. Managed Services: Recurring revenue from ongoing managed services including UKG Pro Premier Services (monthly hour allotments), UKG Pro WFM and Telestaff Premier Services, UKG Managed Payroll, HR Outsourcing, Culture Consulting, and UKG Emergency/Contingency Payroll. Premier Services are structured as recurring monthly engagements.
3. HR Outsourcing Services: Dedicated HR consultant engagement covering HR Operations, Benefits Admin, Compensation, Learning & Development, Talent Acquisition, Onboarding, Employee Relations, and HR Strategy. Delivered as a managed service retainer.
4. Integration and Data Services: Custom integration solutions and API development for UKG platforms, Dell Boomi certified integrations, data conversion services using UKG data conversion templates, and BI reporting/analytics services.
5. Culture and Change Management Consulting: Organizational change management services led by Prosci-certified consultants using the ADKAR model. Includes engagement surveys, HR strategic roadmaps, and advisory retainer services.
6. Training Services: UKG customized training, LMS administration, LMS course creation, Super User Training, train-the-trainer programs, job aids, playbooks, and instructional video development.
7. SAP Consulting Practice: Newly launched SAP practice (April 2026) focusing on SAP Cloud, SAP BTP, SAP Business AI, and Business Transformation Management services for global enterprise clients, led by SAP veterans including former Rizing CEO Noel Fagan.
8. PeopleReign AI Platform Resale and Implementation: Authorized resale, implementation, and support of PeopleReign's multi-agent orchestration platform for HR and IT task automation, sold as part of Mosaic's AI-powered employee service offerings.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Mosaic Consulting Group is a 100% UKG-focused consulting firm providing end-to-end services across the UKG software lifecycle, including full-suite implementation (UKG Pro, Pro WFM/Dimensions, TeleStaff, Ready, and Central-to-Dimensions migration), managed services (Premier Services, Managed Payroll, HR Outsourcing, Emergency/Contingency Payroll), strategy consulting (change management, optimization planning, strategic assessments), proprietary Mosaic Insights analytics, Dell Boomi-certified integrations, and customized training. In April 2026, Mosaic expanded into a dedicated SAP Cloud consulting practice covering SAP Cloud, SAP BTP, SAP Business AI, and Business Transformation Management, and partnered with PeopleReign to resell AI-powered employee service automation.

Product overview

Mosaic Consulting Group is an award-winning UKG consulting partner (2025 UKG Partner of the Year) specializing in full-suite UKG implementation, managed services, and optimization. The company's service portfolio centers on UKG Pro, UKG Pro Workforce Management (Dimensions), and UKG Ready, offering services across the entire software lifecycle: implementation (UKG Full Suite Implementation, UKG Pro Launch, Dimensions Launch, TeleStaff Launch, Module Activation), managed services (UKG Pro Premier Services, UKG Pro WFM Premier Services, Managed Payroll, Emergency Payroll, Contingency Payroll, HR Outsourcing), technical services (Mosaic Insights analytics dashboards, Integration Support via Dell Boomi, Data Conversion, BI Reporting), strategy and consulting (Culture Consulting, Change Management, Strategic Assessment, Optimization Planning), and training (UKG Customized Training, LMS Administration, Course Creation). The company recently expanded into SAP Cloud consulting and partnered with PeopleReign for AI-powered employee service automation.

Differentiator

Problem solved

Functional benefit

Products and services

• UKG Pro Premier Services A recurring managed-services engagement providing a monthly allotment of consulting hours focused on long-term UKG Pro system optimization, best practices, and meeting future organizational goals. Targeted at organizations running UKG Pro that need ongoing expert support beyond initial implementation.
• UKG Pro WFM and Telestaff Premier Services Recurring managed services for UKG Pro Workforce Management (Dimensions) and UKG TeleStaff covering long-term system optimization, scheduling, forecasting, and WFM best practices. For organizations needing ongoing expert support for workforce management and public-safety scheduling systems.
• UKG Managed Payroll Services Comprehensive managed payroll support including full end-to-end per-pay processing for US and Canada, quarter and year-end support, garnishment administration, and dedicated account payroll models. For organizations outsourcing payroll operations to a UKG specialist.
• UKG Emergency Payroll Emergency payroll processing service ensuring uninterrupted compensation during critical moments such as natural disasters or unexpected circumstances. Packages range from advisory guidance to full processing support. For UKG clients needing contingency payroll continuity.
• UKG Contingency Payroll Safety-net payroll services exclusively for UKG Pro clients facing unforeseen situations. Includes event preparedness for natural disasters and short-term backup for leaves of absence or staffing transitions.
• UKG HR Outsourcing Managed HR outsourcing engagement providing dedicated HR consultants across HR operations, benefits administration, compensation, learning and development, talent acquisition, onboarding, employee relations, and HR strategy. Delivered as a recurring retainer for organizations needing fractional or full HR leadership support.
• Culture Consulting Consulting services for developing tailored solutions to cultivate thriving cultures, including HR strategy alignment, talent and leadership development, organizational design, and employee engagement enhancement. Includes defined packages (Free Culture Assessment, $2,500 Engagement Survey, $2,500 HR Functional Assessment) and custom engagements.
• UKG Full Suite Implementation Full-suite UKG implementation services using Mosaic's best-practice-driven five-phase methodology (Align, Review & Recommend, Build, Test, Deploy) covering strategic alignment, discovery, configuration, testing, and deployment. For organizations implementing UKG Pro and WFM end-to-end.
• UKG Pro Launch UKG Pro implementation service providing end-to-end launch support including strategic planning sessions, configuration guidance, and post-implementation training. For organizations deploying UKG Pro HCM.
• UKG Ready Consulting Services Ongoing UKG Ready consulting services including on-demand support, managed services, and advisory and optimization projects for system setup, foundation support, and continuous improvement. Targeted at small and mid-sized businesses that need expert support during and after go-live.
• UKG Pro WFM Launch (Dimensions) Workforce Management implementation focused on UKG Dimensions, with forecasting, optimized scheduling, and employee self-service scheduling capabilities. For organizations deploying UKG WFM.
• UKG TeleStaff Launch & Support TeleStaff implementation for public-safety organizations covering scheduling, shift bidding, compliance, centralized scheduling, minimum staffing requirements, and vacancy management. For police, fire/EMS, and other public-safety agencies using UKG TeleStaff.
• UKG Central to UKG Pro WFM Migration Migration services from UKG Workforce Central to UKG Pro Workforce Management using Mosaic's proprietary RAD (Rapid Assessment and Design) tool to assess current best practices and identify gaps. For organizations moving from on-premises UKG Central to cloud-based UKG Dimensions.
• UKG Module Activation Activation and configuration of individual UKG modules including Recruiting, Onboarding, Benefits Administration, Performance Reviews, Compensation, Succession, Learning, and Employee Voice. For organizations that need to enable specific UKG Pro modules beyond their current footprint.
• Change Management Consulting Organizational Change Management practice using the Prosci ADKAR model to help leaders align people, processes, and technology for adoption and reduced disruption. For organizations undergoing major UKG or HR technology transformations.
• Strategic Assessment Assessment of organizational readiness for change, gathering current system conditions, and delivering recommendations for strategic direction aligned to UKG and change management objectives. For organizations planning major UKG initiatives.
• Optimization Planning Assessment of current issues and concerns with system deliverables, including final reports and sample prioritization according to best practice and identified success criteria. For organizations seeking to optimize their existing UKG deployment.
• Mosaic Insights Proprietary multi-platform real-time analytics dashboard built exclusively for UKG Pro, providing visibility into turnover, recruiting, executive metrics, diversity equity and inclusion, payroll, salary analysis, active workforce, and 9-box talent management. For UKG Pro customers needing out-of-the-box analytics.
• UKG Pro Integration Support Custom integration solutions using Dell Boomi and UKG APIs to create seamless connections enabling data synchronization, real-time updates, and improved collaboration across systems. For organizations needing to integrate UKG with third-party or legacy systems.
• People Analytics (BI) UKG Pro Business Intelligence (BI) report-building services leveraging Cognos Analytics to provide comprehensive visibility into workforce metrics including employee demographics, benefits, time and attendance, labor costs, and performance. For UKG Pro customers needing advanced BI reports.
• Data Conversion Data conversion service integrating third-party or legacy data into UKG Pro CORE using UKG data conversion templates. Covers masterfile analysis, job/salary history, status history, and document management. For organizations migrating to UKG Pro from another system.
• UKG Pro Project Support Short-term project support for specific initiatives including open enrollment, year-end balancing, GL automation, ACA and PTO accruals assistance, and company reorganizations. For UKG Pro customers needing targeted, time-bound expertise.
• UKG Customized Training Specialized UKG training including customized training, super-user training for Dimensions, job aids, playbooks, instructional videos, virtual instructor-led training, and train-the-trainer programs. For organizations needing tailored end-user enablement.
• LMS Administration Learning Management System administration services covering user management, course and content management, and reporting and analytics for organizational learning platforms. For organizations needing outsourced LMS operations.
• LMS Course Creation Interactive training course development with engaging multimedia, interactivity, and practice using videos, animations, simulations, and gamification elements. For organizations that need new eLearning content for their LMS.
• SAP Cloud Consulting Practice Dedicated SAP consulting practice launched April 2026 covering SAP Cloud, SAP BTP, SAP Business AI, and Business Transformation Management services for global enterprise clients. Practice is led by SAP industry veterans including former Rizing CEO Noel Fagan.
• PeopleReign AI Platform (Authorized Resale and Implementation) AI-powered employee service automation platform offered through partnership, featuring multi-agent orchestration for HR and IT task automation with typical 70% ticket volume reduction and 90% cost reduction per issue. Mosaic is the first AI-certified provider of agentic solutions for frontline employees using UKG systems.

Quantifiable outcome

• Clients achieve 70% ticket volume reduction and 90% cost reduction per issue with PeopleReign AI platform (as reported by PeopleReign)
• +3 more outcomes

Named customers18 records

Segments9 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature4 records

Partnerships

Four partnerships are on record, tiered flagship, core and minor.

• PeopleReignflagshipTechnology or Integration · 24 March 2026Strategic partnership announced March 24, 2026, where Mosaic is authorized to sell, implement, and support PeopleReign's multi-agent orchestration platform for HR and IT task automation. Mosaic is the first AI-certified provider of agentic solutions for frontline employees using UKG systems. Typical outcomes reported: 70% ticket volume reduction and 90% cost reduction per issue.
• UKGcoreTechnology or IntegrationMosaic is a certified UKG partner with 13+ years of collaboration, having helped 1,000+ UKG customers. They are the 2025 UKG Partner of the Year and offer full-suite UKG implementation, managed services, support, training, optimization, configuration, and customization. The partnership is the core of Mosaic's business, covering UKG Pro, UKG Pro WFM, UKG Dimensions, UKG TeleStaff, UKG Ready, and UKG Central to Dimensions migration.
• Pinnacle BankminorOthersStrategic partnership with Pinnacle Bank to offer Health Savings Account (HSA) solutions to Mosaic's client base, providing comprehensive HSA options with competitive rates and personalized support.
• Immix GroupminorChannel Partner/ Reseller/ DistributorPartnership with Immix Group to deliver tailored UKG solutions to public sector clients by leveraging Immix's deep expertise in government IT procurement and compliance, connecting technology providers with federal, state, and local agencies.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Deloitte: Big 4 firm with a large global HCM and UKG implementation practice serving enterprise clients. Directly comparable on UKG consulting services, but operates as a broad multi-service consultancy rather than a UKG-focused specialist.
• Accenture: Global IT services giant with a large workforce management and SAP/HCM consulting practice. Comparable as a UKG implementation partner but competes across a much broader portfolio including cloud, SAP, and enterprise transformation.
• PwC: Big 4 firm with an established HCM/workforce management consulting practice serving large enterprises. Offers UKG and competing HCM platform implementations as part of broader advisory services.
• Alight Solutions: Leading provider of HR, benefits, and cloud-based HCM managed services. Comparable on managed payroll, HR outsourcing, and HCM implementation services targeting large enterprises similar to Mosaic's customer base.
• KPMG: Big 4 firm with a workforce management and HCM transformation practice. Comparable as a UKG consulting competitor for large enterprise clients with broader advisory offerings.
• Mercer: Global consulting leader in health, wealth, and career services with HCM-related advisory and implementation capabilities. Comparable to Mosaic on workforce consulting and benefits/payroll services for large organizations.
• Wipro: Global IT services company with significant HCM, workforce management, and SAP consulting practices. Comparable on enterprise HCM/WFM implementations, though operates as a broad-scale IT services firm rather than a UKG boutique.

Direct peers

• Huron Consulting Group: Mid-to-large professional services firm with an established HCM and workforce management practice including UKG implementations. Directly comparable as a specialist consultancy serving enterprise HCM clients.
• OneSource Virtual: Provider of managed services and implementation support for HCM platforms (Workday primary, with broader HCM coverage). Directly comparable as a managed services-focused HCM consultancy targeting enterprise clients.

Regional players

• SD Worx: European-headquartered HR and payroll services provider with HCM implementation and managed services. Comparable business model to Mosaic but with primary geographic concentration in Europe rather than the US.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@mosaicconsultinggroup1172
• LinkedInlinkedin.com/company/mosaic-consulting-group-llc
• Instagraminstagram.com/mosaic_cg
• Xx.com/mosaiccg

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries4 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mosaic Consulting Group