Taskmaster IO

What Taskmaster IO does

Taskmaster IO, operating as MyTaskMaster, runs a two-sided online marketplace that connects UK homeowners seeking home services (plumbing, electrical, HVAC, roofing, and broader home improvement) with background-checked, insured, and verified trade professionals. The platform, accessible at mytaskmaster.io and via associated mobile applications, enables customers to submit free service requests and receive quotes from multiple matched tradespeople, while facilitating communication through platform messaging, SMS, WhatsApp, and email. MyTaskMaster acts strictly as an intermediary and does not employ tradespeople or perform services itself.

The underlying technology is a cloud-native web and mobile platform hosted on Vercel and AWS infrastructure, with AWS Bedrock and Anthropic Claude used to power AI-driven matching algorithms and service recommendations. Supporting services include Stripe for payment processing, Twilio for SMS, WhatsApp Business API for messaging, Amazon SES for email, Sentry for error monitoring, and Google Analytics for web analytics. The platform incorporates a verification workflow for trade professionals covering identity, background, insurance, and licensing checks.

MyTaskMaster monetizes exclusively on the supply side: trade professionals purchase individual leads priced at £15 to £40 (varying by service type, job value, and location) and may subscribe to monthly plans ranging from £99 to £499 for priority lead access, reduced lead fees, enhanced profiles, analytics, and support. Customers pay nothing to use the platform and settle directly with the tradespeople they engage. Operations are currently confined to London, and the legal entity, My Task Master Ltd (Company Number 16878946), is registered at 20 Wenlock Road, London, with disclosed headcount of 1-10 employees and a single $100,000 funding round in May 2021.

Name

Taskmaster IO

Legal name

My Task Master Ltd

Website

https://mytaskmaster.io

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

MyTaskMaster is a London-only online marketplace connecting homeowners with verified trade professionals (plumbers, electricians, HVAC, roofers) for home services, monetizing via paid leads and monthly subscriptions to tradespeople.

Ownership category

akta.pro rank

Product category

Home Services Marketplace

NAICS

Services to Buildings and Dwellings (5617)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Home Services Coordination & Vendor Management (HSACAIAI)

akta.pro secondary industry

General Personal Concierge Services (HSACAIAA)

Keywords

• Home services marketplace
• Lead generation platform
• Trade professional matching
• Verified contractor platform
• Home improvement services

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Infrastructure, Marketing or Sales, Operations, Personnel

Revenue model

1. Lead Sales to Trade Professionals: Trade professionals purchase leads (customer contact information and service request details) to reach potential customers. Leads are priced between £15-40 depending on service type, job value, and location. Lead fees are charged immediately upon purchase and are generally non-refundable.
2. Subscription Plans for Trade Professionals: Monthly subscription plans ranging from £99-499 per month providing enhanced platform access including priority lead access, reduced lead fees, enhanced profiles, analytics, and support. Subscriptions renew automatically and cancellation takes effect at end of billing period.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

MyTaskMaster is a UK online marketplace that connects homeowners needing home services (plumbing, electrical, HVAC, roofing, cleaning, gardening, pest control, general home improvement) with verified independent trade professionals. Homeowners submit free service requests and receive multiple quotes, while trade professionals pay per-lead fees (£15–£40) or subscribe monthly (£99–£499) for priority access and enhanced features. The platform does not perform the services itself; it operates as an intermediary facilitating matching, communication, and credential verification.

Product overview

Taskmaster IO operates a single unified marketplace platform called MyTaskMaster. The platform connects homeowners seeking home services (plumbing, electrical, HVAC, roofing, and general home improvement) with verified trade professionals. Customers submit free service requests and receive quotes from multiple tradespeople, while tradespeople pay for leads (customer contact information) and optional monthly subscription plans (ranging from £99 to £499 per month) to access enhanced platform features such as priority lead access and reduced lead fees. Lead pricing ranges from £15 to £40 depending on service type, job value, and location. Payments are processed securely through Stripe. The platform also incorporates AI-powered features (using AWS Bedrock and Anthropic Claude) to improve matching algorithms and service recommendations.

Differentiator

Problem solved

Functional benefit

Products and services

• MyTaskMaster Platform Cloud-based online marketplace that connects homeowners seeking home services with verified, independent trade professionals. Customers submit free service requests and receive quotes; trade professionals pay per-lead fees or subscribe monthly for enhanced features. Currently operating in London across multiple trade categories.
• Pay-Per-Lead Service for Trade Professionals Lead sales offering where trade professionals purchase customer contact information and service request details for jobs in their trade category and service area. Leads are priced between £15 and £40 depending on service type, job value, and location, and are charged immediately upon purchase.
• Trade Professional Subscription Plans Monthly recurring subscription plans for trade professionals priced from £99 to £499 per month, providing priority lead access, reduced lead fees, enhanced business profiles, analytics, and dedicated support. Subscriptions auto-renew and may be cancelled at any time, with cancellation taking effect at the end of the current billing period.

Segments2 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and supporting.

• StripecoreTechnology or IntegrationPayment processing partner for secure handling of lead fees and subscription payments. MyTaskMaster does not store full card details; all payment processing is handled by Stripe. Users agree to Stripe's Terms of Service when making payments.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure provider for hosting and data storage of the MyTaskMaster platform. Used for general cloud infrastructure and AWS Bedrock for AI-powered features including matching algorithms.
• VercelsupportingTechnology or IntegrationCloud platform for hosting and deployment of the MyTaskMaster web application.
• TwiliocoreTechnology or IntegrationSMS communication service enabling platform notifications and customer-trade professional communication via text messages.
• WhatsApp Business APIcoreTechnology or IntegrationBusiness messaging integration enabling customers and trade professionals to communicate via WhatsApp as one of the permitted contact methods.
• Amazon SESsupportingTechnology or IntegrationEmail service provider for sending transactional emails to users including service updates, notifications, and marketing communications.
• Anthropic ClaudesupportingTechnology or IntegrationAI service integrated via AWS Bedrock for AI-powered features including matching algorithms and service recommendations to improve platform functionality.
• Google AnalyticssupportingTechnology or IntegrationWeb analytics service for understanding user behavior, conversion metrics, and platform performance data.
• SentrysupportingTechnology or IntegrationError monitoring and debugging service for identifying and resolving technical issues on the platform.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Bark: Global (UK-headquartered) services marketplace where customers post jobs and professionals reply with quotes. Comparable pay-per-lead revenue model and trade-pro acquisition motion.
• Checkatrade: UK's leading verified-trades marketplace; directly competes with MyTaskMaster for the same homeowner-to-trade-pro matching use case in the UK. Closest comparable on verified-professional model and consumer brand strength.
• Rated People: UK marketplace connecting homeowners with rated tradespeople across plumbing, electrical, HVAC and other home services. Direct competitor with comparable lead-generation + subscription revenue model.
• TrustATrader: UK home services directory/marketplace focused on vetted local tradespeople. Direct competitor to MyTaskMaster in the verified-trades marketplace category with similar customer persona.
• MyBuilder: UK home improvement marketplace posting jobs and receiving bids from tradespeople. Direct competitor with overlapping customer and trade-pro segments and similar post-a-job matching model.

Regional players

• Hipages: Australia's leading home services marketplace connecting tradespeople with homeowners; comparable category, lead-generation model and trade-pro subscription tiers. Operates in Australia rather than the UK.

Emerging players

• Handy: Home services platform for cleaning, handyman and home improvement tasks. Comparable homeowner-facing home services marketplace concept though with direct-employment model rather than independent trades.
• TaskRabbit: Marketplace for home services and handyman tasks connecting customers with vetted taskers. Adjacent model (matching + payment platform) but more generalist/task-based versus trade-specialist.

Broad incumbents

• Angi (Angie's List): Major US home services marketplace/platform (formerly Angie's List) connecting homeowners with local service professionals. Comparable homeowner-to-pro matching model, but operates at much larger scale and broader portfolio.
• Thumbtack: Larger US-based home services marketplace with professional matching and pay-per-lead monetization. Comparable business model and two-sided marketplace mechanics, but US-focused and significantly larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds1 record

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Taskmaster IO