What Easterseals Crossroads does

Easterseals Crossroads is a private nonprofit disability services organization headquartered in Indianapolis, Indiana, and an affiliate of National Easterseals. Founded in 1936 as the Indiana Society for Crippled Children and rebranded under its current name, it operates three core service divisions — Adult Services, Children's Services, and Family Services — delivering a comprehensive portfolio that spans early intervention (First Steps), Applied Behavior Analysis and autism services, speech/occupational/physical therapy, vocational rehabilitation and employment services, Project SEARCH, veteran services, brain injury services, respite care, deaf and hard-of-hearing services, home modifications, and the INDATA assistive technology program. Its service area covers central Indiana, principally Hamilton, Tipton, and Marion counties, with delivery via a main campus at 4740 Kingsway Drive, a South location, in-home, community-based, and virtual channels; it serves over 5,438 individuals directly each year with a broader community impact of approximately 88,000.

The underlying technology layer is dominated by assistive technology delivery rather than proprietary software. The INDATA Project, established in 2007 in partnership with the State of Indiana, provides device demonstrations, loans, funding assistance, device reutilization, and computer programs, and is one of 56 federally funded assistive technology act programs in the U.S. Specialized clinical software such as visual schedule tools is used in autism services. The organization holds CARF International accreditation across Employment Services, Community Services, and Medical Rehabilitation, and its Crossroads Industrial Services division is ISO 9001:2015 registered with additional UL, ETL, CSA, and FM certifications.

The business model is a hybrid nonprofit revenue structure with no publicly disclosed pricing. Programmatic revenue is generated through Medicaid, Vocational Rehabilitation (state-level), private insurance, and private pay across clinical, therapeutic, and employment services. This is supplemented by donations through United Way, foundations, corporate partners, and direct fundraising, as well as earned income from two competitive social enterprises — Crossroads Industrial Services (manufacturing, assembly, packaging, fulfillment) and Techna-Fit (high-performance hose and fittings) — where 75% of the workforce consists of individuals with disabilities paid market wages, with profits supporting underfunded services. Targeted grants from entities such as Comcast NBCUniversal ($100,000 in 2022) and the Christopher & Dana Reeve Foundation ($25,010 in 2025) supplement specific initiatives.

Name

Easterseals Crossroads

Legal name

Crossroads Rehabilitation Center

Website

https://eastersealscrossroads.org

Company type

Private

Founded year

1936

Operating status

Operating

Headcount range

101–250 employees

Short description

Easterseals Crossroads is a nonprofit, founded 1936 and based in Indianapolis, that delivers disability services across central Indiana — including early intervention, autism and behavior therapy, vocational rehabilitation, assistive technology, and veteran and brain injury services — supplemented by two competitive social enterprises employing a 75% disabled workforce.

Ownership category

akta.pro rank

Product category

Disability Services

NAICS

Vocational Rehabilitation Services (6243), Vocational Rehabilitation Services (624310), Vocational Rehabilitation Services (62431), Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Educational Support Services (611710)

SIC

Services-Social Services (8300), Services-Educational Services (8200), Services-Employment Agencies (7361), Services-Membership Organizations (8600)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industries

Disability Services & Independent Living Support (BPAGAEAG), Special Education, Disability Support & Inclusive Education Nonprofits (BPAGADAH), Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM), Transition Services (Secondary to Postsecondary/Employment, Life Skills) (EDAJAKAG), College Readiness & Disability Services Transition Support (EDAKANAB), Special Education Vocational & Transition Programs (18–22) (EDAKAAAG), AT Funding, Procurement & Compliance Support (IEP/504 Documentation) (EDAKAIAJ)

Keywords

• Disability services
• Assistive technology
• Vocational rehabilitation
• Early intervention therapy
• Autism services

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure, Others

Distribution channels4 records

Marketing channels6 records

Core offering

Easterseals Crossroads is a nonprofit disability services organization that delivers health care, education, and employment services to people with disabilities and their families across central Indiana. It operates three core service divisions—Adult Services, Children's Services, and Family Services—covering early intervention therapy, autism and behavior services, vocational rehabilitation, employment placement, brain injury services, deaf and hard-of-hearing services, and assistive technology. Funding is generated through Medicaid, Vocational Rehabilitation, private insurance, private pay, foundation grants, donations, and two social-enterprise subsidiaries (Crossroads Industrial Services and Techna-Fit) whose profits support underfunded programs.

Product overview

Easterseals Crossroads is a nonprofit disability services organization (not a software product company) offering a comprehensive portfolio of person-centered services for individuals with disabilities and their families. The organization operates three main service divisions: Adult Services (Community Day Supports, Employment Services, Transition Services, Project SEARCH, Veteran Services, Respite Services, and Brain Injury Services), Children's Services (Autism and Behavior Services, Early Intervention Services, Camps for Children, and Respite Services), and Family Services (Autism Family Resource Center, Speech and Hearing Resource Center, Home Modification Services, Deaf Services, and Assistive Technology/INDATA Services). Supporting these core services are special initiatives including ES Gaming (inclusive gaming program), the Sensory Garden, and the Indy Autism Project. Additionally, Crossroads Industrial Services and Techna-Fit operate as competitive social enterprises that generate profits to support underfunded services, with 75% of their workforce being individuals with disabilities. The organization serves over 5,438 people annually across central Indiana.

Differentiator

Problem solved

Functional benefit

Brands

• Crossroads Industrial Services: A competitive social enterprise division of Easterseals Crossroads. Seventy-five percent of its workforce consists of individuals with disabilities who are paid market wages. The division offers custom array of solutions along the supply chain continuum including manufacturing, assembly, packaging and fulfillment services.
• Techna-Fit
• INDATA Project
• ES Gaming Indy
• Sensory Garden

Products and services

• Employment Services Comprehensive employment support for adults with disabilities including career coaching, resume development, job placement assistance, and connections to the Office of Vocational Rehabilitation. Includes specialized programs like College InternXperience, Pathways to Opportunity, and Family Opportunity Program.
• Community Day Supports Person-centered day programs for individuals with intellectual and developmental disabilities offering Adult Day Services, Day Habilitation, and Recreation Therapy. Includes medical support, skill-building activities, and community participation opportunities.
• Transition Services (Pre-Employment Transition Services) Pre-ETS program supporting students with disabilities ages 14-22 as they transition from high school to adulthood, providing job exploration counseling, work-based learning experiences, post-secondary education guidance, workplace readiness training, and self-advocacy instruction.
• Project SEARCH Immersive employment and educational program for high school students in their final year with disabilities, featuring three 11-week rotations at hospital worksites combined with classroom instruction.
• Veteran Services Programs connecting veterans with disabilities to employment opportunities, including career coaching, resume development, networking, job search assistance, and weekly employment-focused job clubs. Also offers the Indiana: Faces of the Fallen traveling exhibit.
• Respite Services (Adults) Friday Night Out monthly program for adults 18+ with disabilities, providing themed social events, activities, and caregiver relief. Includes registration packets and event handbooks.
• Brain Injury Services Statewide program offering Resource Facilitation, Neuro-Vocational Evaluation (NVE), Brain Injury Coping Skills Group (BICS), and Brain Injury Informed Psychotherapy to help adults with brain injuries live independently.
• Autism and Behavior Services Diagnostic and behavioral intervention services for individuals with autism, including Applied Behavior Analysis (ABA), Functional Behavior Assessments, psycho-educational groups, family therapy, and school/employment consultations.
• Early Intervention Services (First Steps) Early intervention therapy services for children 0-3 years in Hamilton, Tipton, and Marion counties, providing speech, physical, occupational, and developmental therapy through a family coaching model.
• Camps for Children Specialty camps for children and adolescents with disabilities including iCan Bike, Camp QUEST, Camp ROCKS, Camp Ability, and Camp FUEL, designed to maintain learning skills and provide recreational experiences.
• Respite Services for Children Respite events including Parents' Night Out, Parents' Day Out, and Teen Night Out for children and teens with disabilities, providing care while parents and caregivers benefit from time for self-care.
• Autism Family Resource Center Resource center for families of individuals with autism providing parent-to-parent support, library and video resources, internet access, visual schedule software, and support group meetings.
• Speech and Hearing Resource Center Partnership with Hear Indiana providing pediatric audiology services, listening and spoken language therapy, parent encouragement, care coordination, consultative services, and a resource library for children with hearing loss.
• Home Modification Services Evaluations and modifications to adapt living spaces for individuals with physical limitations, ranging from simple adjustments to full-scale construction projects including wheelchair ramps and doorway widening.
• Deaf Services ASL interpreting services, case management, and community resources for Deaf, DeafBlind, and Hard of Hearing individuals across Indiana, including qualified interpreters and spoken language services.
• Assistive Technology and INDATA Services Assistive technology solutions since 1979, including the INDATA Project (Indiana Assistive Technology Act) providing device demonstrations, loans, funding assistance, device reutilization, and computer programs for individuals with disabilities.
• ES Gaming (esgaming indy) Inclusive gaming initiative creating accessible gaming experiences for people with disabilities, featuring Open Gaming Nights, a gaming studio, and outreach to build connections among gamers of all abilities.
• Sensory Garden Planned 10,000 square foot inclusive recreational environment designed to integrate children and young adults with autism and sensory processing disorder into a public space with sensory experiences.
• Indy Autism Project Initiative launched December 2020 to make Indianapolis a safer city for people with Autism Spectrum Disorder, based on five pillars including employer accreditation and sensory-friendly workspace development.
• Crossroads Industrial Services Competitive social enterprise division of Easterseals Crossroads where 75% of the workforce consists of individuals with disabilities. Offers manufacturing, assembly, packaging, and fulfillment services; ISO 9001:2015 registered.
• Techna-Fit Manufactures high-performance hose, fittings, brake and clutch line kits for vehicles, and hose fittings for commercial hydraulics. Operates under Crossroads Manufacturing Services to support Easterseals Crossroads services.

Quantifiable outcome

• Serves over 5,438 people with disabilities annually
• +2 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Recent moves10 records

Expansion highlights5 records

Regional players

• National Industries for the Blind (NIB / AbilityOne): Operates AbilityOne-style manufacturing enterprises employing people with disabilities under federal contracts; analogous social-enterprise model to Easterseals Crossroads' Crossroads Industrial Services and Techna-Fit.

Direct peers

• United Cerebral Palsy (UCP): National nonprofit providing direct disability services including employment, housing, and assistive technology; Easterseals Crossroads previously absorbed UCP of Greater Indiana, illustrating direct overlap in service portfolio.
• SourceAmerica: AbilityOne-authorized nonprofit that operates contract manufacturing and supply chain services employing people with disabilities — the closest analog to Crossroads Industrial Services' social-enterprise division.
• The Arc of the United States: National disability advocacy and services nonprofit with local chapters delivering employment, day, and family support; directly comparable service mix and CARF-accredited operating model.
• BridgingApps (Easterseals Greater Houston): Sister Easterseals affiliate featured on Easterseals Crossroads' homepage that provides assistive technology and app-based resources for people with disabilities; directly comparable AT/digital literacy focus.
• Autism Society of America: National nonprofit providing autism information, advocacy, and direct services; overlapping with Easterseals Crossroads' autism family resource center, Indy Autism Project, and ABA services.

Broad incumbents

• Easterseals (National): National parent-affiliate network providing disability services across the U.S.; directly comparable as both a brand umbrella and a peer service operator across employment, autism, and assistive technology lines.
• Goodwill Industries International: Operates mission-driven businesses (retail, staffing, contract services) that employ people with disabilities; the closest structural analog to Easterseals Crossroads' social-enterprise funding model.

Others

• Purdue University Indiana AgrAbility Project: Partner organization delivering assistive technology and worksite accommodation services to farmers with disabilities; comparable specialized AT delivery model within a defined niche.
• Vocational Rehabilitation (Indiana VR / Bureau of Rehabilitative Services): Indiana state agency that is both a partner and indirect competitor in VR/employment services; relevant for benchmarking outcomes, rates, and referral dynamics against Easterseals Crossroads' employment programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@EasterSealsCrossroads
• Xx.com/escrossroads

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Easterseals Crossroads