Beyond Housing
Beyond Housing is a charitable Community Benefit Society providing affordable housing, supported living and community services to over 30,000 tenants across the Tees Valley and North Yorkshire through its Me & My Home self-service portal.
- Company typePrivate
- Founded2018
- HeadquartersScarborough, United Kingdom
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Beyond Housing does
Beyond Housing is a UK charitable Community Benefit Society (registered with the Financial Conduct Authority under the Co-operative and Community Benefit Societies Act 2014) that operates as one of the largest registered housing providers in the Tees Valley and North Yorkshire. Founded on 1 October 2018 and headquartered at Brook House, 4 Gladstone Road, Scarborough, the organisation serves over 30,000 customers across Redcar and Cleveland and North Yorkshire with affordable housing, general needs lettings, extra care, supported living and independent living services. It also runs community-facing programmes including an Employment Support and Training service, a Community Fund (£500 grants to local projects), and dementia-friendly community initiatives, and operates under a FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) framework.
The core technology stack comprises a housing management system, a CRM layer, and the 'Me & My Home' customer self-service portal through which tenants manage rent, repairs, tenancies, home safety, anti-social behaviour and service requests. This is supplemented by a dedicated ASB online reporting portal (built via Housing Jigsaw at beyond.housingjigsaw.co.uk), integration with HomeSwapper for mutual exchanges, and the ReachDeck accessibility toolbar supporting text-to-speech, translation into over 100 languages and web-page simplification. The organisation employs 800 colleagues and is led by Chief Executive Rosemary Du Rose with Anne Parker as Chair and Catherine Clennett as Director of People.
Revenue is generated predominantly through recurring weekly rental income from affordable housing stock, with secondary value derived from supported and extra care services, employment and training programmes, and community grants. Distribution is direct-to-consumer across a regional footprint spanning Scarborough, Redcar and the wider North Yorkshire geography, with services delivered through the digital portal, a 24-hour service centre (0345 065 5656) and in-person housing offices. The organisation reports Tenant Satisfaction Measures under UK Consumer Standards and is subject to FCA regulation, with governance anchored in a member-owned Community Benefit Society structure rather than conventional shareholders.
Beyond Housing firmographics
Firmographics- Name
- Beyond Housing
- Legal name
- Beyond Housing Limited
- Website
- https://beyondhousing.co.uk
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Beyond Housing is a charitable Community Benefit Society providing affordable housing, supported living and community services to over 30,000 tenants across the Tees Valley and North Yorkshire through its Me & My Home self-service portal.
- Ownership category
- akta.pro rank
Beyond Housing industry classification
Industry- Product category
- Social Housing
- NAICS
- Community Housing Services (62422), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Other Residential Care Facilities (62399)
- SIC
- Operators Of Apartment Buildings (6513), Services-Nursing & Personal Care Facilities (8050), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)
- akta.pro primary industry
- Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)
- akta.pro secondary industries
- Senior & Transitional Monthly Housing (THAMAFAJ), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Independent Living Community Development & Construction (Senior Housing Developers) (HLADAAAH)
Keywords
Where Beyond Housing is headquartered
LocationHeadquarters
- HQ city
- Scarborough
- HQ country
- United Kingdom
- HQ region
- Europe
Offices3 records
Markets served
Beyond Housing business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others
Revenue model
- Housing Rental Income: Affordable housing rental income from over 30,000 customers across Redcar and Cleveland and North Yorkshire areas. Properties include general needs housing, extra care, supported living, and independent living options.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Weekly | Affordable housing rentals for general needs customers |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Beyond Housing product offering
Product offeringCore offering
Beyond Housing is a charitable Community Benefit Society that owns and manages approximately 15,000 affordable rental homes across Redcar, Cleveland, and North Yorkshire, providing general needs housing alongside Extra Care, Supported Living, and Independent Living schemes for over 30,000 customers. It complements its core landlord role with non-shelter services including employment support and training, a Community Fund providing grants to local projects, and a network of community centres used by residents.
Product overview
Beyond Housing operates as an affordable housing provider across Redcar, Cleveland, and North Yorkshire, serving over 30,000 customers. The core offering centers on housing management through the Me & My Home customer portal, complemented by specialized services including Extra Care, Supported Living, and Independent Living for customers with varying support needs. Additional services encompass Employment Support and Training, Community Fund grants, and the FREDIE (Fairness, Respect, Equality, Diversity, Inclusion and Engagement) framework. Viola Homes serves as the brand for rental properties, while the ASB Portal provides anti-social behaviour reporting capabilities.
Differentiator
Problem solved
Functional benefit
Products and services
- Affordable rental housing (general needs)
Quantifiable outcome
- RoSPA President's Award secured for fourth time
- +3 more outcomes
Companies that use Beyond Housing
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles2 records
Beyond Housing technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
Beyond Housing partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Housing Diversity NetworkcoreMembership organisation for housing diversity and inclusion. Beyond Housing collaborates on sharing best practices and learning in EDI/FREDIE matters within the housing sector.
- Clean Slate SolutionscoreOrganisation supporting rehabilitation of offenders into employment. Beyond Housing shares all vacancy adverts with Clean Slate Solutions and takes positive action in recruitment for this group.
- First Light TrustcoreCharity supporting veterans locally. Partnership supports Armed Forces inclusion and veteran employment initiatives.
- EVA Women's AidminorWomen's aid organisation providing support to women and children affected by domestic abuse. Beyond Housing's Community Fund part-funded the refurbishment of their counselling space (£500 grant).
- SENSES Wellbeing Centre CICminorSensory wellbeing centre for families with SEND needs. Beyond Housing's Community Fund supported summer play scheme and sensory sessions for families across Redcar & Cleveland and wider region.
- Reach & RespondcoreService providing out-of-hours support and response. Beyond Housing improved payment calculations for this service in 2021, benefiting mostly female colleagues.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Beyond Housing competitors and assessment
Company assessmentDirect peers
- Home Group: One of the UK's largest housing associations providing affordable and specialist housing across the North East and North West. Highly comparable as a registered provider operating general needs housing plus supported living services at similar scale.
- Karbon Homes: North East England-based housing association providing affordable and supported housing. Comparable on regional footprint, customer base, and integrated support services model.
- Yorkshire Housing: Housing association operating across Yorkshire providing affordable rental homes and specialist housing services. Directly overlaps with Beyond Housing's North Yorkshire footprint and similar customer profile.
- Thirteen Group: Housing association operating across the Tees Valley region, providing general needs, supported, and extra care housing. Directly comparable given overlapping geography and similar service mix to Beyond Housing.
Broad incumbents
- Places for People: Large UK housing provider operating affordable rent, shared ownership, supported living, and care services. Comparable on multi-segment housing model though operates nationally at much greater scale.
- Anchor Hanover: UK's largest not-for-profit provider of specialist housing and care for older people. Comparable on extra care and supported living services though at substantially greater national scale than Beyond Housing.
- Hyde Group: Major UK housing association providing general needs and supported housing with significant London and South East focus. Comparable business model and customer segment though geographically distant from Beyond Housing.
Regional players
- LiveWest: South West England housing association providing affordable and specialist housing including extra care and supported living. Operates a comparable integrated housing-plus-care model but in a different UK region.
- Plus Dane Housing: Housing association operating across the North West and Midlands providing affordable and supported housing. Comparable operating model and customer base but in a different geographic region.
Others
- HomeSwapper: Mutual exchange platform for social housing tenants that is integrated with Beyond Housing. Comparable as an adjacent ecosystem partner rather than a competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Beyond Housing social profiles
Digital presenceBeyond Housing compliance and trust
Trust signalCompliance11 records
Beyond Housing financial estimates
Financial estimateRevenue estimate
Valuation estimate
Beyond Housing leadership team
Management profileNumber of profiles
Profiles3 records
Beyond Housing funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Beyond Housing M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Beyond Housing
What does Beyond Housing do?
Beyond Housing is a charitable Community Benefit Society that owns and manages approximately 15,000 affordable rental homes across Redcar, Cleveland, and North Yorkshire, providing general needs housing alongside Extra Care, Supported Living, and Independent Living schemes for over 30,000 customers. It complements its core landlord role with non-shelter services including employment support and training, a Community Fund providing grants to local projects, and a network of community centres used by residents.
Is Beyond Housing a public or private company?
Beyond Housing is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Beyond Housing founded?
Beyond Housing was founded in 2018. It employs 501 to 1,000 people.
Where is Beyond Housing based?
Beyond Housing is headquartered in Scarborough, United Kingdom, in the Europe region.
How does Beyond Housing make money?
One revenue line is on record: housing Rental Income.
Who are Beyond Housing's main competitors?
Direct peers on record are Home Group, Karbon Homes, Yorkshire Housing and Thirteen Group. Broad incumbents are Places for People, Anchor Hanover and Hyde Group. Regional players are LiveWest and Plus Dane Housing. HomeSwapper is listed as an others.
Does Beyond Housing have an API?
No public API is recorded for Beyond Housing.
What industry is Beyond Housing in?
Beyond Housing's product category is Social Housing. Its primary akta.pro industry code is BPAGALAC, Affordable Housing & Community Development (Housing, Community Land Trusts), with a secondary code of THAMAFAJ, Senior & Transitional Monthly Housing. Its NAICS code is 62422 and its SIC code is 6513.