Jackson Hospital

What Jackson Hospital does

Jackson Hospital is a 344-bed community not-for-profit acute care hospital headquartered at 1725 Pine Street in Montgomery, Alabama, serving Montgomery and the broader Alabama River Region. Founded in 1894 as Watkins Infirmary and officially opened on September 16, 1946, the hospital operates with approximately 1,800 employees and ranks among the largest hospitals in Alabama. It provides a comprehensive range of services including cardiac care (three Philips-equipped catheterization labs, Primary Heart Attack Center), oncology (McGough Oncology Center), neurosciences (Primary Stroke Center), orthopedics and joint replacement, women's and children's services (Family Birth Center with Level II Nursery), bariatric and metabolic surgery, advanced spine surgery (Stryker iSuites), robotic surgery (da Vinci X with Firefly Fluorescence Imaging), emergency and Level 3 trauma care, wound care and hyperbaric oxygen therapy (the only HBOT facility in the River Region), sleep disorders, and retail/specialty pharmacy through subsidiaries Jackson Apothecary and JHC Pharmacy, LLC. The Jackson Clinic physician practice, Jackson Imaging Center, and Jackson Outreach Laboratory round out the integrated delivery network, with the JacksonCONNECT patient portal enabling online access to records, results, appointments, and billing.

The hospital's revenue model is fee-for-service patient care billed through commercial insurance (Blue Cross Blue Shield of Alabama is the dominant commercial payer), Medicare, Medicaid, and self-pay. Specialty pharmacy and retail pharmacy ($4 generic prescriptions, specialty drug dispensing) provide incremental transactional revenue. The technology stack is predominantly clinical hardware and patient-facing software, with proprietary features limited to the JacksonCONNECT portal; no AI/ML capabilities are evidenced.

In February 2025, Jackson Hospital & Clinic, Inc. and JHC Pharmacy, LLC voluntarily filed for Chapter 11 bankruptcy protection in the U.S. Bankruptcy Court for the Middle District of Alabama after defaulting on $60 million in bonds, with cumulative operating losses exceeding $60 million in each of the prior two years. Contributing factors cited include Alabama's non-expansion of Medicaid (driving $45M+ in uncompensated care in 2023), a prolonged reimbursement dispute with Blue Cross Blue Shield of Alabama (alleged 30-40% below competitor rates), post-COVID labor cost inflation, and aging infrastructure. A $35 million Debtor-In-Possession loan from Jackson Investment Group LLC, $22.5 million from the City of Montgomery, and a $40 million bond commitment from Governor Kay Ivey provided stabilization capital, while a verbal in-network agreement with Blue Cross on July 3, 2026 preserved operations and 1,800 jobs.

Name

Jackson Hospital

Legal name

Jackson Hospital & Clinic

Website

https://jackson.org

Company type

Private

Founded year

1946

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Jackson Hospital is a 344-bed community not-for-profit acute care hospital in Montgomery, Alabama, serving the Alabama River Region with comprehensive cardiac, oncology, neuroscience, orthopedic, obstetric, and emergency services supported by advanced robotic, catheterization, and hyperbaric technology.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (62211)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Community & Regional General Hospitals (HLAFAAAB)

Keywords

• Acute care hospital
• Cardiac care services
• Oncology treatment
• Emergency medical services
• Specialty surgical services

Headquarters

HQ city

Montgomery

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Patient Services Revenue: Jackson Hospital generates revenue primarily through billing for medical services provided to patients. This includes emergency care, surgical procedures, diagnostic imaging, laboratory services, inpatient stays, outpatient visits, pharmacy services, and specialty care (cardiac, oncology, orthopedics, etc.). Revenue is collected from commercial insurance payers, Medicare, Medicaid, and self-pay patients. The hospital has faced significant financial challenges with losses exceeding $60 million in each of the past two years.
2. Government Payer Programs: The hospital participates in Medicare and Medicaid programs, serving as a significant revenue source. However, Alabama's lack of Medicaid expansion has contributed to financial losses, with gross charges related to care of uninsured patients exceeding $45 million in 2023 alone. The hospital also receives Medicaid DSH (Disproportionate Share Hospital) payments.
3. Specialty Pharmacy Services: Jackson Apothecary and Jackson Hospital Specialty Pharmacy generate revenue through prescription dispensing, specialty medications, vaccination services, and medication management consultations. The pharmacy accepts most insurance plans and offers $4 30-day prescriptions for common medications.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels9 records

Core offering

Jackson Hospital is a 344-bed community not-for-profit hospital in Montgomery, Alabama, delivering comprehensive acute care services across cardiac care, oncology, neurosciences, orthopedics, women's and children's health, and 24-hour emergency and trauma care. The hospital operates multiple specialty service lines (Heart Center, Cancer Care, Advanced Spine Center, Bariatric Surgery, Robotic Surgery, Wound & Hyperbaric Medicine, Sleep Disorders) along with the Jackson Apothecary pharmacy network and Jackson Clinic physician practices. Revenue is generated through patient services billed to commercial insurance, Medicare, Medicaid, and self-pay.

Product overview

Jackson Hospital & Clinic is a 344-bed community not-for-profit hospital system in Montgomery, Alabama, offering a comprehensive range of acute care and specialized medical services. The hospital operates multiple integrated service lines including the McGough Oncology Center for cancer care, the Heart Center with cardiac catheterization labs and surgical suites, the Family Birth Center with LDRP suites and Level II Nursery, the Advanced Spine Center, Wound & Hyperbaric Medicine Center (the River Region's only HBOT facility), and Sleep Disorders Center. Surgical services include bariatric surgery, vascular surgery, and robotic surgery using the da Vinci X system with single-site capabilities. Supporting services include Jackson Apothecary with specialty pharmacy and Meds to Beds program, JacksonCONNECT patient portal for online health management, and The Jackson Clinic physician practices. The hospital also operates an accredited Primary Stroke Center and Primary Heart Attack Center.

Differentiator

Problem solved

Functional benefit

Products and services

• Jackson Hospital & Clinic 344-bed community not-for-profit acute care hospital in Montgomery, Alabama providing comprehensive healthcare services including cardiac, cancer, neurosciences, orthopedics, women's and children's care, and 24-hour emergency services.
• Heart Center Comprehensive cardiac care including chest pain center, cardiac catheterization laboratory, open-heart surgical suites, CCU, CVICU, and cardiac rehabilitation with three cardiac catheterization labs equipped with Philips flat-panel cardiac systems.
• McGough Oncology Center Multidisciplinary cancer treatment center providing specialized care for cancer patients and families, including chemotherapy, radiation oncology, and supportive care services.
• Emergency Department 24/7 emergency department staffed with specially trained physicians and personnel for life-threatening situations, designated as a Level 3 Trauma Center and CIHQ Primary Heart Attack Center and Primary Stroke Center.
• Family Birth Center Labor, Delivery, Recovery, and Postpartum (LDRP) suites providing obstetric care with certified nurse midwives, lactation consultants, and Level II Nursery for neonates requiring specialized care.
• Advanced Spine Center Comprehensive spine care offering minimally invasive surgical procedures for cervical, thoracic, and lumbar spine conditions, featuring iSuites by Stryker and specialized post-surgical care. Designated Blue Distinction Center+ for Spine Surgery.
• Robotic Surgery (da Vinci X) Advanced robotic surgical system enabling minimally invasive procedures with 3D/HD resolution, including single-site surgery through the belly button for reduced scarring and faster recovery, used across urological, colorectal, gynecological, and thoracic procedures.
• Wound & Hyperbaric Medicine Center Wound care treatment including hyperbaric oxygen therapy (HBOT) for diabetic ulcers, pressure sores, traumatic wounds, burns, and vascular conditions. The only hyperbaric facility in the River Region.
• Sleep Disorders Center Fully accredited sleep diagnostic facility performing over 2,000 sleep studies annually with board-certified sleep specialists and private sleep study rooms.
• Bariatric Surgery Weight loss and metabolic surgery including gastric sleeve and Roux-en-Y gastric bypass procedures, performed using minimally invasive laparoscopic and robotic techniques. Designated as an ACS Accredited Metabolic and Bariatric Center and Blue Distinction Center+ for Bariatric Surgery.
• Vascular Surgery Vascular and endovascular procedures including endovascular aneurysm repair (EVAR), carotid endarterectomy, bypass surgery, and treatments for peripheral artery disease.
• Stroke Center CIHQ-accredited Primary Stroke Center providing comprehensive stroke care from admission through discharge with multidisciplinary team dedicated to quality outcomes.
• Neonatology Level II Nursery services providing specialized care for neonates born after 32 weeks gestation and weighing more than 3 pounds, with board-certified neonatologists and specialized nursing staff.
• Jackson Apothecary Retail pharmacy providing prescription filling, refills, specialty pharmacy services, vaccination services, and medication counseling at two locations (Montgomery and Prattville). Includes Meds to Beds program for bedside delivery at discharge. Offers $4 30-day generic prescriptions and 15% discounts for seniors and member programs.
• Jackson Hospital Specialty Pharmacy Specialized pharmacy providing medication therapy management, prior authorization assistance, and home delivery for patients with complex or chronic conditions including oncology, rheumatology, and infectious diseases.
• The Jackson Clinic Multi-specialty physician practice providing primary and specialty care services with providers across various specialties.
• Jackson Imaging Center Comprehensive imaging services including diagnostic and interventional radiology procedures.
• JacksonCONNECT Patient Portal Online patient portal enabling patients to view health history, retrieve lab and test results, view appointment recaps, communicate with care team, view billing information, access upcoming appointments, and pre-register for OB and surgery appointments.
• Tru-D Smart UVC Disinfection Service UVC disinfection technology used to reduce hospital-acquired infections (HAIs). Portable UV disinfection robot with Sensor360 technology that calculates UVC dose needed per room, eliminating pathogens including Ebola, MRSA, and C. diff. Backed by a CDC-funded randomized clinical trial showing up to 30% reduction in HAIs.

Quantifiable outcome

• Tru-D Smart UVC shown to reduce healthcare-associated infections by up to 30% (CDC-funded clinical trial)
• +6 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Blue Cross Blue Shield of AlabamacoreOthers · 3 July 2026Reached a verbal agreement for Jackson Hospital to remain in Blue Cross's provider network, saving 1,800 jobs and 355 hospital beds. The dispute centered on alleged underpayment — Jackson alleged it received 30-40% less than rates paid to Baptist Health. The resolution follows over a year of litigation and pressure from state and local leaders to preserve emergency care access.
• Community Partners (CHNA)minorStrategic or Co-development PartnerJackson Hospital conducts Community Health Needs Assessments (CHNAs) in collaboration with community partners, using input from community organizations, localized population data, and community members to identify health needs and plan programming to address them.
• Rehab AssociatesminorStrategic or Co-development PartnerJackson Hospital partnered with Rehab Associates to deliver physical therapy and occupational rehabilitation services. The partnership provides patients with one-on-one care at a 6,000-square-foot outpatient facility located at Rehab Associates' Mulberry Street location at Jackson Hospital, featuring an aquatic center and isokinetic strengthening equipment.
• Omni Agent SolutionsminorOthersOmni Agent Solutions' website is referenced as an additional source of information regarding Jackson Hospital & Clinic's restructuring and bankruptcy case updates.
• Alabama Organ Center / Donate Life AmericaminorStrategic or Co-development PartnerJackson Hospital works directly with Alabama Organ Center and Donate Life America for organ donation coordination, contributing to the hospital's Silver Medal of Honor achievement with a 75%+ donation rate.
• 211 Alabama / Community ResourcesminorStrategic or Co-development PartnerJackson Hospital provides community resources through the 211 Alabama network and links to community health partners as part of its patient and community health resources.
• LifeSouth Cord Blood BankminorStrategic or Co-development PartnerJackson Hospital's Family Birth Center provides information about cord blood banking through a partnership with LifeSouth Cord Blood Bank, offering expectant parents information about cord blood preservation options.

Scale indicators13 records

Recent moves7 records

Expansion highlights4 records

Regional players

• DCH Health System: A regional not-for-profit Alabama hospital system providing general acute and specialty care, directly comparable in market, model, and community mission.
• Infirmary Health: Alabama's largest non-governmental not-for-profit health system, comparable in ownership structure, acute care service lines, and regional focus.
• East Alabama Medical Center: A community not-for-profit acute care hospital serving central/east Alabama, comparable in ownership model, service breadth, and regional patient base.
• Huntsville Hospital Health System: One of Alabama's largest not-for-profit hospital systems offering comprehensive acute and specialty care, comparable in scale and community-hospital positioning.
• Baptist Health (Montgomery): The dominant competing hospital system in Montgomery/River Region, directly competing with Jackson for the same patients and payer contracts; explicitly referenced as the reimbursement benchmark.

Broad incumbents

• Prime Healthcare: A national health system known for acquiring and turning around financially distressed community hospitals, directly relevant to Jackson's restructuring situation.
• UAB Medicine: Alabama's flagship academic medical center offering overlapping cardiac, oncology, and surgical specialties, but far larger and tertiary/quaternary in scope.
• Tenet Healthcare: A large diversified hospital and outpatient operator with overlapping acute care and specialty surgery offerings, though national and for-profit in scope.
• Community Health Systems: A large for-profit operator of general acute care community hospitals across the U.S., overlapping in hospital operating model and service lines at greater scale.
• LifePoint Health: Operates community and rural acute care hospitals nationally with comparable service lines; a potential acquirer/consolidator of distressed community hospitals like Jackson.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCwTOvw73eXyxFaPjoFVb7UA
• Facebookfacebook.com/JacksonHospital
• LinkedInlinkedin.com/company/jacksonhospital
• Instagraminstagram.com/jacksonhospitalmontgomery
• Xx.com/JacksonHospital

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jackson Hospital