The Crisis Intervention And Suicide Prevention Centre Of British Columbia
Crisis Centre BC is a Vancouver-based non-profit founded in 1969 that operates 24/7 crisis phone and SMS intervention across British Columbia, alongside accredited suicide prevention training, youth mental health programs, and bereavement support services.
- Company typePrivate
- Founded1969
- HeadquartersVancouver, Canada
- Headcount251–500
- GTM typeB2C
- OfferingServices
What The Crisis Intervention And Suicide Prevention Centre Of British Columbia does
The Crisis Intervention and Suicide Prevention Centre of British Columbia (operating as the Crisis Centre of BC) is a non-profit charitable organization founded in 1969 and headquartered at 763 East Broadway, Vancouver. The organization operates 24/7 crisis intervention services via phone (9-8-8 national, 310-6789 BC Mental Health, 1-800-SUICIDE, Vancouver Coastal Regional Distress Line) and SMS/text messaging, delivering emotional support, risk assessment, collaborative safety planning, and short-term follow-up to individuals experiencing suicidal thoughts or mental health crises across British Columbia and Canada. The bulk of crisis line service is delivered by a large trained volunteer network alongside staff Crisis Services Responders, with the Distress Services program accredited by the American Association of Suicidology.
The organization delivers a portfolio of accredited training and education programs including ASIST (Applied Suicide Intervention Skills Training), safeTALK, Mental Health First Aid (Certification and Essentials), Skillfully Responding to Distress, LivingWorks Start, and MindFlip, delivered both in-person and online via platforms including Thinkific. Specialized youth programming (Self-Care for Mental Health, It's Okay to NOT be OK) is delivered at no cost to schools across Vancouver, Burnaby, and North Shore by trained Youth Educator Volunteers. Suicide grief/bereavement support services include 8-week support groups, walking groups, and online gatherings ("A Cup of Tea for the Soul").
Revenue is generated through a diversified mix of mechanisms: individual and corporate donations (online portals, planned giving, workplace giving, car donations), quote-based corporate training fees (ASIST, safeTALK, MHFA, crisis response packages), nominal fees for individual training and grief support ($150 youth educator fee; $150 suggested contribution for 8-week grief group), and government/grant funding primarily from BC Mental Health and Substance Use Services (PHSA), New Horizons for Seniors, Veterans Affairs Canada, and Bell Let's Talk. The organization works with 200+ organizations annually across healthcare, emergency services, education (K-12 and post-secondary), government, faith-based, and corporate sectors, operating within the territories of multiple First Nations across coastal and interior BC.
The Crisis Intervention And Suicide Prevention Centre Of British Columbia firmographics
Firmographics- Name
- The Crisis Intervention And Suicide Prevention Centre Of British Columbia
- Legal name
- The Crisis Intervention and Suicide Prevention Centre of British Columbia
- Website
- https://crisiscentre.bc.ca
- Company type
- Private
- Founded year
- 1969
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Crisis Centre BC is a Vancouver-based non-profit founded in 1969 that operates 24/7 crisis phone and SMS intervention across British Columbia, alongside accredited suicide prevention training, youth mental health programs, and bereavement support services.
- Ownership category
- akta.pro rank
The Crisis Intervention And Suicide Prevention Centre Of British Columbia industry classification
Industry- Product category
- Mental Health Crisis Intervention and Suicide Prevention Services
- NAICS
- Individual and Family Services (6241), Emergency and Other Relief Services (624230), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK)
- akta.pro secondary industries
- Mental Health & Crisis Support Services (BPAGAEAH), Mental Health & Crisis Support Services (BPAGACAD), Crisis Response & Threat Assessment (Suicide Prevention, Violence Prevention) (EDAJAIAH)
Keywords
Where The Crisis Intervention And Suicide Prevention Centre Of British Columbia is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
The Crisis Intervention And Suicide Prevention Centre Of British Columbia business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Donations and Charitable Contributions: Individual and corporate donations received through online portals (Canada Helps), phone, mail, car donations, workplace giving, and planned giving/bequests. Tax-deductible contributions support core operations.
- Training Program Fees: Revenue from training programs including ASIST, safeTALK, Mental Health First Aid, and other workshops. Some programs are free (youth programs, senior programs via grants) while others have registration fees.
- Bereavement Support Services: Low-cost and no-cost programming for those impacted by suicide loss including 8-week support groups, with suggested contribution of $150 for program participation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | One time/ perpetual license | Youth mental health workshops - Free |
| One time/ perpetual license | One time | Youth Educator Volunteer Training - $150 |
| One time/ perpetual license | One time | 8-Week Suicide Grief Support Group - $150 contribution |
| Freemium | One time | Senior Programs - Free (via New Horizons grant) |
| Other | Multi-year contract | Organization/Corporate Training - Quote-based |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
The Crisis Intervention And Suicide Prevention Centre Of British Columbia product offering
Product offeringCore offering
The Crisis Centre of BC delivers 24/7 barrier-free crisis intervention via phone (9-8-8, 310-6789, 1-800-SUICIDE) and SMS, staffed by trained volunteers and Crisis Services Responders who provide emotional support, risk assessment, collaborative safety planning, and short-term follow-up. It also delivers trauma-informed suicide prevention and mental health training programs (ASIST, safeTALK, Mental Health First Aid) to individuals and organizations, specialized youth education workshops, and bereavement support services for suicide loss survivors.
Product overview
The Crisis Centre of BC offers a comprehensive suite of crisis intervention and suicide prevention services centered around 24/7 Distress Services (crisis phone lines and text services) and trauma-informed training programs. The core service provides immediate emotional support through trained volunteers and staff responding to mental health crises. The training portfolio includes ASIST (two-day suicide intervention), safeTALK (half-day suicide alertness), Mental Health First Aid (Certification and Essentials), and Skillfully Responding to Distress workshops for both individuals and organizations. Specialized youth programming includes Self-Care for Mental Health and It's Okay to NOT be OK workshops. Online offerings include MindFlip (brain science tools for teens via Thinkific LMS) and LivingWorks Start self-paced training. Suicide grief support services encompass 8-week support groups, A Cup of Tea for the Soul online gatherings, and Take a Walk With Us walking groups. All programs operate from their Vancouver headquarters at 763 East Broadway.
Differentiator
Problem solved
Functional benefit
Brands
- youthinbc.com: Web-based hotline for youth launched by the Crisis Centre to provide online crisis support
- Youth in BC
Products and services
- Crisis Lines (Phone and SMS) 24/7 immediate, barrier-free, non-judgmental crisis intervention delivered via 9-8-8, 310-6789 (BC Mental Health), 1-800-SUICIDE, and the Vancouver Coastal Regional Distress Line, plus SMS/text services. Provided by trained volunteers and staff Crisis Services Responders who deliver emotional support, risk assessment, collaborative safety planning, and short-term follow-up to individuals in crisis across British Columbia and Canada.
- ASIST (Applied Suicide Intervention Skills Training) Two-day in-person suicide intervention training that teaches participants to recognize warning signs, provide skilled interventions, and develop safety plans to keep someone safe from suicide. Delivered to individuals and organizations in both community and corporate formats.
- safeTALK Half-day in-person training that teaches participants how to identify persons with thoughts of suicide and connect them with suicide intervention resources to help keep them safe.
- Mental Health First Aid: Certification Nationally recognized certification program that equips participants with knowledge, skills, and attitudes to support someone experiencing a decline in mental well-being, a mental health crisis, or a substance use crisis until professional help is available.
- Mental Health First Aid: Essentials Foundational Mental Health First Aid training without formal assessment or certification, providing practical skills to support someone facing mental health or substance use challenges.
- Skillfully Responding to Distress Half-day workshop teaching participants how to respond to and de-escalate emotional distress for a person in crisis, covering stress response, crisis intervention models, coping plans, boundary setting, and self-care.
- MindFlip: Brain Science Tools for Everyday Living Free self-paced online program for teens providing practical knowledge and tools to support mental health through four core modules covering brain science, emotional regulation, self-awareness, and mindfulness practices.
- LivingWorks Start Self-paced 60-90 minute online training that teaches a four-step model to keep someone safe from suicide, with hands-on simulations and evidence-based content.
- Self-Care for Mental Health Single-session in-person workshop for youth in grades 6-12 discussing mental health importance, self-care strategies, and local youth resources, facilitated by trained Youth Educator Volunteers.
- It's Okay to NOT be OK High school workshop empowering participants to take a stance against stigma, seek information and support, and learn supportive communication skills around mental health and suicide prevention.
- Suicide Awareness: Introduction Online introductory session aimed at reducing stigma, increasing awareness, and motivating personal and collective action for suicide prevention.
- Suicide Grief Support Range of low and no-cost programming including 8-week support groups, online gatherings, walking groups, community support, and training for individuals and families impacted by suicide loss.
- A Cup of Tea for the Soul Online 1.5-hour session providing a safe space for suicide loss survivors to meet, share challenges, resources, and feelings with skilled volunteer facilitation.
- Take a Walk With Us Monthly walking group at Pacific Spirit National Park connecting suicide loss survivors with others who understand their unique grief experience.
- Online Wellness & Resiliency Programming Self-paced online wellness and resiliency modules exploring themes of emotional well-being, compassion fatigue, self-compassion, thought patterns, and stress management.
Quantifiable outcome
- 98% of attendees highly recommend ASIST training
- +4 more outcomes
Companies that use The Crisis Intervention And Suicide Prevention Centre Of British Columbia
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles5 records
The Crisis Intervention And Suicide Prevention Centre Of British Columbia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
The Crisis Intervention And Suicide Prevention Centre Of British Columbia partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- BC Crisis Line NetworkcoreThe Crisis Centre of BC is a key partner in the BC Crisis Line Network, working with municipal, provincial, and federal levels of government on initiatives aimed at transforming crisis care and suicide intervention across the province. The Network advocates for establishing a robust crisis response system and coordinating crisis care across 9-1-1, BC Ambulance, and Police services.
- LivingWorkscorePartnership with LivingWorks for Training for Trainer (T4T) programs including safeTALK and ASIST (Applied Suicide Intervention Skills Training). LivingWorks is the developer of internationally recognized suicide prevention training programs that Crisis Centre delivers as certified trainers.
- BC Mental Health and Substance Use Services (PHSA)coreBC's Crisis Lines are funded by BC Mental Health and Substance Use Services, a program of the Provincial Health Services Authority (PHSA), which authorizes collection of personal information for crisis and support services under FIPPA.
Scale indicators2 records
Recent moves7 records
Expansion highlights6 records
The Crisis Intervention And Suicide Prevention Centre Of British Columbia competitors and assessment
Company assessmentBroad incumbents
- LivingWorks: Developer of the ASIST, safeTALK, and LivingWorks Start training programs that Crisis Centre of BC delivers under license. Comparable as the IP and training-standard setter in the same suicide-intervention training category.
- Canadian Mental Health Association (CMHA): National nonprofit providing mental-health education, advocacy, and community programs across all provinces. Overlaps with Crisis Centre of BC on mental-health education, stigma reduction, and government-funded program delivery.
Regional players
- Samaritans (UK & ROI): UK/ROI volunteer-led confidential emotional support charity providing 24/7 crisis line service. Closest international analog by operating model (volunteer-driven distress lines, charity funding, suicide-loss support training).
Direct peers
- 988 Suicide & Crisis Lifeline (US): US national 3-digit crisis line (988) operated through a network of local crisis centers with accredited call centers, mirroring the BC Crisis Line Network model and PHSA-funded BC counterpart.
- Crisis Text Line: US-based, text-first crisis intervention service operating 24/7 with trained volunteer crisis counselors. Highly comparable digital-first crisis model that competes for text-channel mindshare in cross-border discussions of suicide prevention infrastructure.
- Kids Help Phone: Canada's only 24/7 national e-mental-health service offering phone, text, and live-chat crisis support for young people. Closest direct comparable: both deliver barrier-free crisis intervention, with overlapping youth focus and national/provincial funding footprints.
- Distress Centres of Ontario (e.g., Toronto Distress Centres): Ontario's regional crisis-line providers offering 24/7 phone and text emotional support, suicide intervention, and bereavement services. Operates the same volunteer-staffed, province-funded model as Crisis Centre of BC.
- Canada Suicide Prevention Service / 9-8-8: National 9-8-8 crisis line network of which Crisis Centre of BC is the BC delivery partner. Same hotline model, same funder ecosystem (PHSA + federal), and same outcome metrics (call/text volume, intervention quality).
Emerging players
- Wellness Together Canada / PocketCloud: Federally funded portal providing phone, text, and online mental-health and substance-use support. Competitor/partner for Canada-wide crisis text routing and digital mental-health service delivery funded by federal health authorities.
- Foundry BC: BC-integrated youth wellness network offering mental-health, substance-use, and peer-support services for ages 12–24. Comparable in BC-only youth mental-health service delivery and PHSA ecosystem affiliation.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
The Crisis Intervention And Suicide Prevention Centre Of British Columbia social profiles
Digital presenceThe Crisis Intervention And Suicide Prevention Centre Of British Columbia compliance and trust
Trust signalCompliance3 records
The Crisis Intervention And Suicide Prevention Centre Of British Columbia financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Crisis Intervention And Suicide Prevention Centre Of British Columbia leadership team
Management profileNumber of profiles
Profiles17 records
The Crisis Intervention And Suicide Prevention Centre Of British Columbia funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
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The Crisis Intervention And Suicide Prevention Centre Of British Columbia M&A and investment
M&A and investmentM&A
Investments
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Frequently asked questions about The Crisis Intervention And Suicide Prevention Centre Of British Columbia
What does The Crisis Intervention And Suicide Prevention Centre Of British Columbia do?
The Crisis Centre of BC delivers 24/7 barrier-free crisis intervention via phone (9-8-8, 310-6789, 1-800-SUICIDE) and SMS, staffed by trained volunteers and Crisis Services Responders who provide emotional support, risk assessment, collaborative safety planning, and short-term follow-up. It also delivers trauma-informed suicide prevention and mental health training programs (ASIST, safeTALK, Mental Health First Aid) to individuals and organizations, specialized youth education workshops, and bereavement support services for suicide loss survivors.
Is The Crisis Intervention And Suicide Prevention Centre Of British Columbia a public or private company?
The Crisis Intervention And Suicide Prevention Centre Of British Columbia is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was The Crisis Intervention And Suicide Prevention Centre Of British Columbia founded?
The Crisis Intervention And Suicide Prevention Centre Of British Columbia was founded in 1969. It employs 251 to 500 people.
Where is The Crisis Intervention And Suicide Prevention Centre Of British Columbia based?
The Crisis Intervention And Suicide Prevention Centre Of British Columbia is headquartered in Vancouver, Canada, in the North America region.
How does The Crisis Intervention And Suicide Prevention Centre Of British Columbia make money?
Three revenue lines are on record. Donations and Charitable Contributions are the primary driver. The others are training Program Fees and bereavement Support Services.
Who are The Crisis Intervention And Suicide Prevention Centre Of British Columbia's main competitors?
Broad incumbents on record are LivingWorks and Canadian Mental Health Association (CMHA). Samaritans (UK & ROI) is listed as a regional player. Direct peers are 988 Suicide & Crisis Lifeline (US), Crisis Text Line, Kids Help Phone, Distress Centres of Ontario (e.g., Toronto Distress Centres) and Canada Suicide Prevention Service / 9-8-8. Emerging players are Wellness Together Canada / PocketCloud and Foundry BC.
Does The Crisis Intervention And Suicide Prevention Centre Of British Columbia have an API?
No public API is recorded for The Crisis Intervention And Suicide Prevention Centre Of British Columbia.
What industry is The Crisis Intervention And Suicide Prevention Centre Of British Columbia in?
The Crisis Intervention And Suicide Prevention Centre Of British Columbia's product category is Mental Health Crisis Intervention and Suicide Prevention Services. Its primary akta.pro industry code is HLAEAHAK, Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination), with a secondary code of BPAGAEAH, Mental Health & Crisis Support Services. Its NAICS code is 6241 and its SIC code is 8300.