What Queens Community House does

Queens Community House (QCH) is a multi-site nonprofit social services organization founded in 1975 in Forest Hills, Queens, New York. Operating under the settlement house model, QCH delivers a comprehensive suite of human services programs through 29 sites distributed across 14 diverse Queens neighborhoods, serving more than 20,000 children, youth, adults, and seniors annually. Its programmatic portfolio spans five core verticals: Children and Youth Services, Young Adult Services, Adult and Family Services, Older Adult Services, and LGBTQ Services — the latter anchored by the Generation Q drop-in center for youth and the Queens Center for Gay Seniors. Specialized offerings include an Eviction Prevention Unit, a Food Access program reaching over 1,500 people annually, a College Access and Success Program, the Queens Childcare Network, and Meals on Wheels home delivery. No proprietary technology platforms underpin these services; delivery is human-staffed and physical-site-based.

The organization funds a $16 million annual operating budget primarily through government contracts (NYC Council discretionary funds, NYC Department for the Aging grants) and philanthropic support comprising individual donations, corporate sponsorships, foundation grants, and proceeds from signature fundraising events including the Fall Gala and Spring Garden Party. Ancillary revenue is generated through event space rentals at the Pomonok Community Center ($175+ per event for 75–100 guests). All direct services are provided free of charge to community members. Strategic corporate relationships include a 2016 partnership with Starbucks for the Opportunity Store in Jamaica and an ongoing multi-year relationship with Aramark's Building Community Day program (since 2008, including selection for the Feed Your Potential 365 initiative).

QCH is governed by a 15-member Board of Directors drawing senior leadership from financial institutions including BlackRock, Signature Bank, Bank of America Merrill Lynch, and Credit Suisse. Executive Director Ben Thomases leads operations, supported by Associate Executive Directors Tyronza Murray (Older Adult Services) and Helena Ku (Beacon Programs), with site-level directors managing Forest Hills, Pomonok, Kew Gardens, and three Beacon Program locations. The organization maintains an active multi-channel presence including its website (qchnyc.org), Facebook, Instagram, LinkedIn, YouTube, Bluesky, TikTok, a monthly eNewsletter (Community Matters), and earned media coverage across NY1, Queens Gazette, Queens Chronicle, Queens Courier, Queens Latino, and Forest Hills Times. QCH holds GuideStar Gold Seal of Transparency and Top Rated Charity status, and in 2016 celebrated its 40th anniversary by ringing the NYSE Opening Bell.

Name

Queens Community House

Legal name

Queens Community House

Website

https://qchnyc.org

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

251–500 employees

Short description

Queens Community House is a 1975-founded nonprofit social services organization operating 29 sites across 14 Queens, NY neighborhoods. It provides free youth, adult, family, senior, and LGBTQ programs to over 20,000 residents annually under a $16 million budget.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Social Adult Day Care (Non-Medical Supervision & Activities) (HSABANAA), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Community social services
• Senior services
• Youth development programs
• Settlement house services
• Family support services

Headquarters

HQ city

Queens

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Donations and Philanthropic Support: Queens Community House relies on individual donations, corporate sponsorships, and foundation grants to fund operations. The organization runs donation campaigns, fundraising events, and legacy giving programs.
2. Government Contracts and Funding: The organization receives significant government funding including NYC Council discretionary funds, NYC Department for the Aging grants, and other public funding sources to deliver social services programs.
3. Event Space Rentals: The Pomonok Community Center venue is available for rental for parties, presentations, meetings, and networking events accommodating 75-100 guests.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Queens Community House is a nonprofit settlement-house that delivers comprehensive social services through 29 sites across 14 Queens neighborhoods. Its core offerings include Children and Youth Services, Young Adult Services, Adult and Family Services, Older Adult Services, and LGBTQ Services (Generation Q), supplemented by specialized programs in food access, eviction prevention, college access, case management, Meals on Wheels, Friendly Visiting, and event space rental.

Product overview

Queens Community House is a multi-site nonprofit social services organization operating as a unified portfolio of community programs rather than a technology product. The organization offers comprehensive services across five main programmatic areas: Children and Youth Services, Young Adult Services, Adult and Family Services, Older Adult Services, and LGBTQ Services (Generation Q). These services are delivered through multiple community center locations (Forest Hills, Pomonok, Kew Gardens) and Beacon Programs at local schools. The portfolio includes specialized offerings such as the Queens Childcare Network, Food Access and Healthy Eating Initiatives, College Access and Success Program, Eviction Prevention Unit, Friendly Visiting Program, and Event Space Rentals. The organization serves over 20,000 children, youth, adults, and older adults annually from 29 sites across 14 diverse neighborhoods in Queens.

Differentiator

Problem solved

Functional benefit

Products and services

• Children and Youth Services Array of services supporting children and youth from infancy through middle school, including parent engagement and advocacy, family childcare provider support, academics, cultural activities, after school programs, and summer camps.
• Young Adult Services Services for young adults transitioning from childhood to adult life, including employment services, career support, food sector training, college access, and leadership development.
• Adult and Family Services Broad range of services fostering strong, stable, and self-sufficient families and communities through Queens, including adult education, ESL classes, immigration services, housing assistance, eviction prevention, family support, and food access.
• Older Adult Services Comprehensive services for adults age 60 or over, including senior centers, Meals on Wheels, case management, NORC program, transportation, exercise classes, and friendly visiting.
• LGBTQ Services (Generation Q) Welcoming programs for LGBTQ youth through Generation Q and for LGBTQ older adults through the Queens Center for Gay Seniors, providing care, support, and acceptance.
• Forest Hills Community Center Community center location serving the Forest Hills neighborhood with senior services, youth programs, and Beacon Program operations from JHS 190/Russell Sage (since 1998).
• Pomonok Community Center Community center located at NYCHA's Pomonok Houses in Flushing, serving more than 1,500 residents annually with senior, youth, and food access programs, plus event space rental.
• Kew Gardens Community Center Community center location in Kew Gardens serving local residents, including senior job fairs and workforce programs for adults 55 and older.
• Beacon Programs School-based community centers partnering with public schools to offer after-school programming, teen leadership, financial workshops, ESOL classes, and community activities at JHS 190 (Forest Hills, since 1998), JHS 210 (Jackson Heights, since September 2017), and PS 149 (Ozone Park, since September 2017).
• Queens Childcare Network Network providing parent workshops, referrals, and educational programs for family childcare providers and parents.
• Food Access and Healthy Eating Initiatives Programs including food pantries, community gardens, Food Justice Youth Leadership Program, and Farmers Markets promoting fresh produce access; reach over 1,500 people annually.
• Event Space Rentals Venue rental at Pomonok Community Center (67-09 Kissena Blvd, Flushing) accommodating 75-100 guests for parties, presentations, meetings, and networking events at $175+ per event.

Quantifiable outcome

• Serves more than 20,000 children, youth, adults, and older adults annually
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• U.S. House Speaker Nancy PelosiminorOthers · 1 October 2022House Speaker Nancy Pelosi visited Queens Community House in Forest Hills for a roundtable discussion on healthcare benefits of the Inflationary Reduction Act for New Yorkers. Pelosi heard testimonies from Elmhurst Hospital nurse Rose Green and others about how healthcare legislation has helped patients and communities. U.S. Rep. Grace Meng, state Sen. Leroy Comrie, and Queens Borough President Donovan Richards were also present.
• Vanguard Insurance AgencyminorGTM or Marketing Partner · 1 April 2017Vanguard Insurance Agency sponsored Queens Community House at the Generosity Queens 5K Run/Walk in Flushing Meadows Corona Park, helping raise awareness and funds. More than 150 people participated in the charity event.
• AramarkcoreStrategic or Co-development Partner · 1 January 2017Aramark partners with QCH through Aramark Building Community Day (ABC Day), with over 100 Aramark associates volunteering annually. Aramark also selected QCH as one of 10 organizations nationally for their Feed Your Potential 365 program. Projects include food pantry creation, community garden planting, painting murals, and nutrition education. Since 2008, Aramark has invested millions in resources to strengthen communities through this partnership.
• StarbuckscoreStrategic or Co-development Partner · 1 March 2016Queens Community House partnered with Starbucks for their first Opportunity Store in Jamaica. Ben Thomases, Executive Director, stated: 'For over 40 years, we have been working to strengthen neighborhoods and bring special opportunities to individuals within the borough. This partnership with Starbucks allows us to help even more young people to develop their skills, launch their careers, and become meaningful contributors to their community.' The partnership supports Queens Connect youth employment initiatives.
• Queens Childcare NetworkcoreStrategic or Co-development PartnerQCH's Queens Childcare Network has been a trusted resource for PS 14Q families since 2021, providing parent workshops, referrals, and educational programs. The partnership supports community school initiatives.
• Queens Power / Public Land for Public Good CampaigncoreStrategic or Co-development PartnerQueens Community House participates in the Queens Power coalition's 'Public Land for Public Good' campaign advocating for affordable housing. QCH's Community Action Group works on issues including cleaner parks, safer streets, and affordable housing.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Hudson Guild: Chelsea-based NYC settlement house providing youth, adult, and senior services — directly comparable in settlement-house structure and multi-program community-services model to QCH.
• The Educational Alliance: NYC nonprofit operating community centers, senior services, and arts/cultural programming for Lower Manhattan residents — directly comparable in service mix and settlement-house orientation to QCH.
• University Settlement Society of New York: One of NYC's oldest settlement houses offering comprehensive community services including youth, adult, and senior programs — directly comparable settlement-house peer to QCH.
• Grand Street Settlement: NYC settlement house operating community centers with youth, adult, and senior programs — directly comparable in mission, programming mix, and service-delivery approach to QCH.
• Henry Street Settlement: Lower East Side-based NYC settlement house providing social services, arts programming, and community support across multiple sites — directly comparable to QCH's settlement-house model and multi-site service delivery.
• New York Edge: NYC nonprofit focused on after-school and summer programming in public schools — directly comparable to QCH's Beacon Programs and Children and Youth Services portfolio.
• Sunnyside Community Services: Queens-based community services nonprofit providing senior services, youth programs, and family support — a strong geographic peer to QCH with directly overlapping service lines in Queens.
• Make the Road New York: NYC community-based organization providing immigrant services, adult education, youth programs, and housing support — directly comparable in advocacy-driven community services model to QCH's adult and family programs.

Broad incumbents

• YMCA of Greater New York: Major NYC nonprofit operating multiple branches delivering youth, family, and senior programming — overlaps with QCH's community-center model but at significantly larger scale and broader scope.
• Catholic Charities of Brooklyn and Queens: Large social services organization serving Brooklyn and Queens with youth, family, senior, and immigration services — broader incumbent peer with comparable service lines to QCH.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/QueensCommunityHouse
• Facebookfacebook.com/QCHNYC
• LinkedInlinkedin.com/company/queens-community-house
• Instagraminstagram.com/qchnyc
• TikToktiktok.com/@qchnyc
• Xx.com/qchnyc

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Queens Community House