What Vigilant Applications does

Vigilant Applications Limited is a UK-based provider of user behaviour management and insider threat management software, founded in 2012 and headquartered at Arlington Business Park, Theale, Reading. The company's core product, VigilancePro, is an enterprise user activity monitoring (UAM) platform that collects and consolidates data from fixed and mobile endpoints, applications, and systems across an organisation, applies a centralised policy engine, and uses machine learning to detect, shape and block undesirable activity in real time. Adjacent products include LiveStore, a retail loss-prevention system integrating POS and CCTV with video-based exception detection (now augmented by a Vision AI partnership with SeeChange Technologies), Landscape, an automated desired-state configuration bot for managed deployments, and VIPER, a vulnerable-person emergency response solution used by UK local authorities.

Vigilant monetises through enterprise SaaS subscriptions (with deployment options spanning public cloud, accredited data centre, or on-premise), managed services, and implementation/professional services. Pricing is not publicly disclosed and the company runs a consultative, sales-led enterprise motion: buyers engage through discovery sessions, demos, and proof-of-concept pilots before purchase. The customer base is concentrated in compliance-driven, regulated verticals — UK police forces (professional-standards monitoring covering 100,000+ officers and staff), NHS Wales (the NIIAS national intelligent integrated audit solution securing 60 million daily electronic patient-record interactions), local government (counter-fraud and secure data sharing for Essex and neighbouring authorities, recouping over £3.5m), and retail (LiveStore deployments at McDonald's and Itsu analysing around 1 million daily transactions). The go-to-market is global in marketing posture, but the named customer evidence is overwhelmingly UK-centred.

The company holds ISO/IEC 27001:2022, Cyber Essentials and Cyber Essentials Plus certifications, operates with a small UK team, has raised modest debt/grant funding historically from The FSE Group (with the last material round around $302k in 2015), and appears to remain founder-owned with no disclosed institutional investors, acquisitions, or restructuring.

Name

Vigilant Applications

Legal name

Vigilant Applications Limited

Website

https://vigilantapps.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

1–10 employees

Short description

Vigilant Applications is a UK-based insider threat management and user activity monitoring software provider serving regulated enterprises and public-sector organisations across healthcare, police, retail, and local government.

Ownership category

akta.pro rank

Product category

Insider Threat Management Software

NAICS

Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), Investigation and Security Services (5616)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Insider Threat Program Design & Risk Assessments (BPAKADAM)

akta.pro secondary industries

Retail Exception Reporting & POS Fraud Analytics (ORC detection) (BPAKAJAG), Shrinkage Prevention & Inventory Protection Services (BPAKAJAD), Trust, Safety & Risk Support (Fraud, Abuse, Policy Enforcement) (BPAAABAI), Messaging, Chat & Live Interaction Safety (Text/Voice/Video) (BPAAALAC)

Keywords

• User activity monitoring
• Insider threat management
• Retail loss prevention
• Compliance monitoring software
• Counter fraud analytics

Headquarters

HQ city

Theale

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations, Supply Chain

Revenue model

1. Software Subscriptions (SaaS): VigilancePro and LiveStore are delivered as software subscriptions, increasingly through security-accredited cloud-based Software-as-a-Service (SaaS) offerings. Customers can choose deployment options including Virtual Private Cloud, Accredited Data Centre hosting, or On-Premise deployment.
2. Managed Services: Vigilant offers fully managed solutions including system maintenance, monitoring, and support plans for all deployment options (cloud, data centre, on-premise).
3. Professional Services: Implementation, configuration and customisation services to deploy VigilancePro and LiveStore for specific customer requirements.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Vigilant Applications sells enterprise insider threat management and user activity monitoring software, with its core platform VigilancePro collecting and analysing endpoint, application, and server data in real time to detect, shape, and block undesirable user behaviour via an automated policy engine. LiveStore is a vertical retail loss prevention solution that combines POS data with CCTV video and now SeeChange Vision AI, while managed services, professional services, and deployment across SaaS, accredited data centre, or on-premise round out the offering for regulated buyers in police, healthcare, retail, finance, and local government.

Product overview

Vigilant Applications offers a portfolio of insider threat management and user activity monitoring solutions. The core product is VigilancePro®, an advanced user activity monitoring platform that delivers real-time monitoring, policy-based shaping, and automated intervention capabilities across fixed and mobile device estates. For retail customers, LiveStore® provides a specialised loss prevention system integrating with POS and CCTV systems. Both products share Vigilant's policy engine, real-time analytics, and integration architecture. The company has formed a strategic partnership with SeeChange Technologies to incorporate Vision AI into LiveStore.

Differentiator

Problem solved

Functional benefit

Brands

• VigilancePro: Advanced user activity monitoring and insider threat management software solution. Collects, consolidates and analyses data from diverse sources across organisations to detect and prevent undesirable activities and drive favourable user behaviour.
• LiveStore
• Landscape
• VIPER

Products and services

• VigilancePro Advanced user activity monitoring and insider threat management software that collects, consolidates and analyses data from fixed and mobile endpoints, applications and servers to detect, shape and block undesirable user actions in real time via a policy engine enhanced with machine learning, NLP and computer vision.
• LiveStore Retail loss prevention and profit protection system that brings together POS transactional data with in-store CCTV systems in real time to identify exception events such as voids, refunds, no sales and supervisor code use, with video lead-in/lead-out context for rapid investigation and remote duty management.

Quantifiable outcome

• 60 million electronic patient record interactions secured daily
• +3 more outcomes

Named customers6 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

AI capability10 records

Feature8 records

Partnerships

One partnership is on record.

• SeeChange TechnologiescoreTechnology or Integration · 9 April 2024Vigilant Applications announced strategic partnership with SeeChange Technologies, a world leader in real-time AI-powered recognition systems. The partnership integrates SeeChange's Vision AI platform into Vigilant's LiveStore retail solution, enabling automated detection of theft, violence, or unacceptable behaviour from existing CCTV systems. The integration provides real-time alerts, valuable insights, and detailed audit trails for complex visual scenarios detected from CCTV, extending LiveStore's 'remote duty management' capabilities for retail operations.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Microsoft (Purview Insider Risk Management): Microsoft bundles insider risk and user activity monitoring into its Purview / M365 compliance stack. Comparable because it addresses the same insider-threat use cases as VigilancePro, but at much larger scale and as part of a broader platform that often wins on procurement convenience.

Market position

Strengths1 record

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/vigilant-applications-limited
• Xx.com/vigilantapps

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds3 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vigilant Applications