FSA
Family Service Association of Howard County is a Kokomo, Indiana-based 501(c)(3) nonprofit founded in 1968 that provides domestic violence shelter, sexual assault services, child abuse prevention, veteran housing, and family support programs to Howard County residents.
- Company typePrivate
- Founded1968
- HeadquartersKokomo, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What FSA does
Family Service Association of Howard County, Inc. (FSA) is a 501(c)(3) nonprofit social services organization founded in 1968 and headquartered at 618 S. Main Street in Kokomo, Indiana. FSA operates as an umbrella agency delivering an integrated continuum of family services — from prevention education through crisis intervention and permanent supportive housing — to Howard County, Indiana. Core programs include a 45-day domestic violence crisis shelter with 24/7 hotline and rapid re-housing, Sexual Assault Services with 24/7 crisis hotline and hospital/police advocacy, Healthy Families home visiting for expectant parents and new families, Prevent Child Abuse Howard County offering free car seats and pack-n-plays for qualifying families, Non-Violence Education Classes delivered in a 26-session Kokomo Model curriculum, Howard County Drug Free substance abuse prevention, and FSA Community-Based Services for the Indiana Department of Child Services. The organization also owns and operates Jackson Street Commons, a $3.6 million, 27-unit permanent supportive housing complex for chronically homeless veterans that launched in May 2014 using the Housing First Model — the third such project in Indiana.
FSA is governed by a volunteer Board of Directors and led by Executive Director Angie Ciski. Service delivery is human-staffed rather than technology-mediated: the organization has no proprietary software platform, mobile app, API, or disclosed technology stack. Revenue is assembled from individual and business donations (via PayPal and commemorative brick purchases), United Way allocations (United Way agency since 1969), federal and state grants including IHCDA ($2.5M) and Federal Home Loan Bank ($500,000) for capital projects, U.S. Department of Health & Human Services awards, Kroger Community Rewards passive giving, and modest program fees ($40 in-person / $50 online for Non-Violence Education classes, $100 restart and $50 violation fees). The annual Angel Walk with Indiana University Kokomo functions as the primary recurring fundraising and awareness event.
The organization serves a relatively narrow geography — Howard County, Indiana — with services provided free of charge to most program participants. Distribution is multi-modal: walk-in services at HQ, 24/7 crisis hotlines (including a toll-free line), on-site emergency shelter, community-based delivery at schools/churches/daycares, hospital and police accompaniment, and online non-violence classes for distant participants. Financial performance is not publicly disclosed, with IRS Form 990 available only for in-person review.
FSA firmographics
Firmographics- Name
- FSA
- Legal name
- Family Service Association of Howard County, Inc.
- Website
- https://fsahc.org
- Company type
- Private
- Founded year
- 1968
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Family Service Association of Howard County is a Kokomo, Indiana-based 501(c)(3) nonprofit founded in 1968 that provides domestic violence shelter, sexual assault services, child abuse prevention, veteran housing, and family support programs to Howard County residents.
- Ownership category
- akta.pro rank
FSA industry classification
Industry- Product category
- Family and Community Social Services
- NAICS
- Individual and Family Services (6241), Child and Youth Services (62411), Community Housing Services (62422)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)
- akta.pro secondary industries
- Wraparound Student Support & Case Management Services (At-Risk K–12) (EDAJAEAJ), Substance Use Prevention & Student Assistance Programs (School-Based) (EDAKAMAJ), Threat Assessment, Violence Prevention & Behavioral Intervention Support (EDAEACAH)
Keywords
Where FSA is headquartered
LocationHeadquarters
- HQ city
- Kokomo
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
FSA business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Donations and Charitable Contributions: FSA relies heavily on donations from individuals, businesses, and community members. Online donation capabilities through PayPal, commemorative brick purchases, and general fundraising campaigns.
- Government Grants and Contracts: United Way agency since 1969, receives grants from government entities including IHCDA for housing programs and state funding for Healthy Families program.
- Kroger Community Rewards: Quarterly donations from Kroger based on customer shopping with Kroger Plus card, designated NPO #PF015.
- Program Fees: Non-Violence Education Classes charge fees: $40 per in-person class, $50 per online class, $100 restart fee, $50 violation fee. Most other services are provided free of charge.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | In-Person Non-Violence Education Classes |
| Unit Pricing | Pay-as-you-go | Online Non-Violence Education Classes |
| Unit Pricing | One time/ perpetual license | Program Restart Fee |
| Unit Pricing | One time/ perpetual license | Program Violation Fee |
| Freemium | Annual | Domestic Violence Services - Crisis Shelter |
| Freemium | Annual | Sexual Assault Services |
| Freemium | Annual | Child Abuse Prevention Services |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels5 records
FSA product offering
Product offeringCore offering
FSA is a nonprofit umbrella social services agency providing crisis intervention, prevention education, and supportive housing to individuals and families in Howard County, Indiana. Its core services include a domestic violence shelter and crisis line, sexual assault advocacy and response, child abuse prevention and child safety programs, Healthy Families home-visiting for expectant and new parents, transitional housing for homeless veterans (Jackson Street Commons), substance abuse prevention (Howard County Drug Free), community-based case management under contract with the Indiana Department of Child Services, and court-referred Non-Violence Education Classes.
Product overview
Family Service Association (FSA) is a non-profit social services organization (established 1968) offering an integrated portfolio of community support programs. The core offerings include: Domestic Violence Programs (shelter, crisis hotline, rapid re-housing), Healthy Families (home visiting for new parents), Sexual Assault Services (24/7 crisis support), and Prevent Child Abuse Howard County (prevention education). Additional programs include Jackson Street Commons (27-unit veteran housing), Howard County Drug Free (substance abuse prevention), Non-Violence Education Classes (26-week curriculum), and the DCS Community-Based Services program. Fundraising activities include the annual Angel Walk event and Kroger Community Rewards partnership. The organization is governed by a volunteer Board of Directors and has been a United Way agency since 1969.
Differentiator
Problem solved
Functional benefit
Products and services
- Domestic Violence Programs
- Sexual Assault Services
- Healthy Families
- Jackson Street Commons (Veteran Housing)
- Howard County Drug Free
- Prevent Child Abuse Howard County (Child Safety Programs)
- Non-Violence Education Classes
- FSA Community-Based Services for DCS
Quantifiable outcome
- 27-unit apartment complex built for homeless veterans
- +3 more outcomes
Companies that use FSA
Customer profileNamed customers6 records
Segments6 records
Ideal customer profiles6 records
FSA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
FSA partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered major and minor.
- City of KokomomajorJoint effort partner in Jackson Street Commons project providing permanent supportive housing for homeless veterans.
- Howard County CommissionersmajorJoint effort partner in Jackson Street Commons project for homeless veterans.
- Center Township TrusteemajorJoint effort partner in Jackson Street Commons project and supports general operating expenses of the housing facility.
- St. Joseph/St. Vincent HospitalminorPartner in Jackson Street Commons project for homeless veterans.
- VFW Post 1152minorPartner in Jackson Street Commons project supporting homeless veterans.
- Indiana University KokomomajorAnnual collaboration for Angel Walk event to raise funds for Family Service Association Domestic Violence & Sexual Assault Program.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
FSA competitors and assessment
Company assessmentBroad incumbents
- Salvation Army: International social-services organization providing emergency shelter, family services, substance abuse programs, and disaster relief — overlaps with several FSA verticals at much larger scale.
- Catholic Charities USA: Large national network providing case management, family counseling, housing, immigration, and crisis services — broader portfolio than FSA but directly analogous in family-services focus.
Direct peers
- YWCA USA: National nonprofit network that operates domestic violence shelters, sexual assault services, housing programs, and family support — directly overlapping with FSA's DV shelter, SA hotline, and prevention education core offerings.
- RAINN (Rape, Abuse & Incest National Network): Operates the national sexual assault hotline and a national network of local sexual assault service providers — directly comparable to FSA's 24/7 Sexual Assault Crisis Hotline and hospital/police advocacy programs.
- The National Domestic Violence Hotline: Provides 24/7 crisis support, safety planning, and referral services for domestic violence victims — closely analogous to FSA's domestic violence crisis hotline and shelter operations.
- Volunteers of America: National nonprofit umbrella that delivers family services, housing (including veteran housing), DV/SA programming, and community-based case management — a direct multi-vertical analog to FSA's umbrella model.
- Prevent Child Abuse America: National organization (with state chapters) running child abuse prevention education, parent education, and community-based prevention — directly comparable to FSA's Prevent Child Abuse Howard County program.
- National Coalition Against Domestic Violence: National advocacy and resource organization for DV survivors, supporting local domestic violence programs — overlaps with FSA's DV shelter, rapid re-housing, and prevention education work.
Others
- United Way Worldwide: FSA's longest-standing core funder and partner since 1969; while not a direct service peer, United Way's local affiliates fund and convene family-services nonprofits operating in the same community space.
Emerging players
- Mental Health America: National nonprofit addressing mental health and wellbeing through community-based education, screening, and referral — adjacent peer to FSA's wraparound counseling, case management, and prevention education work.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
FSA social profiles
Digital presenceFSA financial estimates
Financial estimateRevenue estimate
Valuation estimate
FSA leadership team
Management profileNumber of profiles
Profiles9 records
FSA funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
FSA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about FSA
What does FSA do?
FSA is a nonprofit umbrella social services agency providing crisis intervention, prevention education, and supportive housing to individuals and families in Howard County, Indiana. Its core services include a domestic violence shelter and crisis line, sexual assault advocacy and response, child abuse prevention and child safety programs, Healthy Families home-visiting for expectant and new parents, transitional housing for homeless veterans (Jackson Street Commons), substance abuse prevention (Howard County Drug Free), community-based case management under contract with the Indiana Department of Child Services, and court-referred Non-Violence Education Classes.
Is FSA a public or private company?
FSA is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was FSA founded?
FSA was founded in 1968. It employs 51 to 100 people.
Where is FSA based?
FSA is headquartered in Kokomo, United States, in the North America region.
How does FSA make money?
Four revenue lines are on record. Donations and Charitable Contributions are the primary driver. The others are government Grants and Contracts, kroger Community Rewards and program Fees.
Who are FSA's main competitors?
Broad incumbents on record are Salvation Army and Catholic Charities USA. Direct peers are YWCA USA, RAINN (Rape, Abuse & Incest National Network), The National Domestic Violence Hotline, Volunteers of America, Prevent Child Abuse America and National Coalition Against Domestic Violence. United Way Worldwide is listed as an others. Mental Health America is listed as an emerging player.
Does FSA have an API?
No public API is recorded for FSA.
What industry is FSA in?
FSA's product category is Family and Community Social Services. Its primary akta.pro industry code is BPAGADAM, Youth Justice, At-Risk Youth & Violence Prevention Nonprofits, with a secondary code of EDAJAEAJ, Wraparound Student Support & Case Management Services (At-Risk K–12). Its NAICS code is 6241 and its SIC code is 8300.