What Tidel does

Tidel is a cash management hardware and software product line operating under Sesami Corporation, a privately held Canadian company headquartered in Montreal with offices in Dallas, Amstelveen, and Mascot. The company designs and sells intelligent cash-handling devices — including smart safes, cash recyclers, Timed Access Cash Controllers (TACC), teller cash recyclers, self-service banking systems, teller image capture, and retail front/POS/back-office devices — and ties them together through the Sesami Enterprise Software (SES), a cloud-based, device-agnostic platform that uses AI-driven predictive models for cash forecasting and supply-chain optimization. The business serves large enterprises across banking and retail, with claimed relationships covering 9 of the world's top 10 retailers, all 10 of North America's 10 largest banks, and 3 of Europe's top 5 banks, supported by an installed base of more than 540,000 intelligent devices globally. Revenue is generated through three streams: SaaS subscriptions to the SES platform, hardware sales of intelligent devices, and managed services (cash vault services, ATM installation/maintenance/management, and back-office operations) delivered through a global network of service partners. The company goes to market via direct enterprise field sales with quote-based pricing, complemented by digital content marketing, online ROI/configuration tools, and events for pipeline development.

Name

Tidel

Legal name

Sesami Corporation

Website

https://tidel.com

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

101–250 employees

Short description

Tidel, a product brand of Sesami Corporation, provides AI-enabled cash management hardware and cloud software — including smart safes, cash recyclers, teller automation, and the SES platform — to large banks and retailers worldwide, supported by managed services and an installed base of over 540,000 devices.

Ownership category

akta.pro rank

Product category

Cash Management Hardware and Software

NAICS

Commercial and Service Industry Machinery Manufacturing (333310), Computer Terminal and Other Computer Peripheral Equipment Manufacturing (334118)

SIC

Computer & Office Equipment (3570), Office Machines, Nec (3579)

akta.pro primary industry

Retail Cash Deposit & Smart Safe / Cash Recycling Solutions (FSAMAOAG)

akta.pro secondary industries

ATM Deployers & Managed ATM Services (IAD/ISO) (FSAMAOAC), Cash Drawers, Cash Handling & Coin/Bill Counters (HDACAKAE), Corporate Cash Management & Treasury Services (FSAMAOAA)

Keywords

• Cash management solutions
• Intelligent cash devices
• Smart safe systems
• Teller cash recyclers
• Retail cash automation

Headquarters

HQ city

Carrollton

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Operations, Supply Chain, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions (SaaS): Flexible SaaS model delivering comprehensive end-to-end cash ecosystem management through cloud-based software subscriptions
2. Intelligent Hardware Devices: Sale of intelligent cash management devices including smart safes, cash recyclers, POS recyclers, self-checkout systems, and teller automation equipment
3. Managed Services: Strategic outsourcing services including Cash Vault Services, ATM Installation/Maintenance/Management, and Back Office Operations Management delivered through global network of service partners

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Tidel designs, manufactures, and sells intelligent cash management hardware devices — including Smart Safes, Cash Recyclers, Timed Access Cash Controllers (TACC), Teller Cash Recyclers, Self-Service Banking units, Teller Image Capture systems, and Retail Front Office/Point-of-Sale/Back Office devices — and unifies them through the AI-enabled Sesami Enterprise Software (SES) cloud platform. It complements these products with managed services (cash vault, ATM lifecycle, back-office operations) delivered via a global service partner network, targeting banks, retailers, and OEM/self-service manufacturers.

Product overview

Tidel operates as a product line within the Sesami cash management ecosystem, offering a comprehensive portfolio of intelligent cash devices complemented by the Sesami Enterprise Software (SES) platform. The product portfolio spans Smart Safes, Cash Recyclers, Timed Access Cash Controllers (TACC), Teller Cash Recyclers, Self-Service Banking solutions, and Teller Image Capture systems for banking environments, alongside Retail Front Office, Retail Point of Sale (self-check-out), and Retail Back Office devices. These intelligent devices are unified through the SES platform, which provides AI-driven predictive analytics for cash forecasting and supply chain optimization, cloud-based connectivity, and device-agnostic integration capabilities, enabling both consumer businesses and financial institutions to achieve end-to-end visibility and automation across their entire cash operations.

Differentiator

Problem solved

Functional benefit

Brands

• Sesami Enterprise Software (SES): AI-enabled end-to-end cash management platform with predictive models for cash forecasting and supply chain optimization
• Smart Safes
• Cash Recyclers
• TACC (Timed Access Cash Controllers)
• Teller Cash Recyclers
• Self-Service Banking

Products and services

• Smart Safes Intelligent cash storage devices that secure and automate cash handling for retail and banking environments, enabling secure drop-and-go deposits and improved cash visibility.
• Cash Recyclers Automated devices that accept, validate, store, and dispense cash to enable recycling of currency within a business, reducing cash handling costs and float.
• Timed Access Cash Controllers (TACC) Controlled cash access solutions that restrict cash drawer access based on timed schedules, enhancing security and accountability in cash operations.
• Teller Cash Recyclers Banking-focused devices that automate cash recycling at teller stations, improving branch efficiency and reducing float costs for financial institutions.
• Self-Service Banking Cash handling solutions for self-service banking environments including kiosks and automated teller operations.
• Teller Image Capture Document and check imaging solution for teller operations that captures and processes images of cash and documents for verification and record-keeping.
• Retail Front Office Cash management solutions for retail front-of-store operations, including point-of-sale cash recycling and customer-facing cash handling.
• Retail Point of Sale (Self-Check-Out) Self-checkout systems with integrated cash recycling capabilities designed for cashierless and cashier-reduced retail environments.
• Retail Back Office Cash management solutions for retail back-office operations including secure storage, counting, and reporting.
• Sesami Enterprise Software (SES) AI-enabled end-to-end cash management cloud platform providing predictive cash forecasting, supply-chain optimization, and device-agnostic integration across the cash ecosystem, delivered via flexible SaaS subscription.
• Managed Services (Cash Vault, ATM, Back Office) Strategic outsourcing services including Cash Vault Services, ATM Installation/Maintenance/Management, and Back Office Operations Management, delivered through a global network of service partners and integrated with the SES platform.

Quantifiable outcome

• 540,000+ intelligent devices deployed worldwide
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• GardaWorldminorOthersGardaWorld appears as a cookie consent partner on the website, serving as the consent management platform (OneTrust) provider rather than a strategic business partnership.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• GardaWorld (Cash Services): GardaWorld operates a global cash services business spanning cash-in-transit, ATM services, and cash vault operations. It competes with Tidel/Sesami in managed services and ATM maintenance across North America and other regions, though it is much broader in physical security services.
• NCR Corporation: NCR provides POS, ATM, and banking software solutions at a much larger scale, with broad enterprise retail and bank relationships. While its portfolio extends well beyond cash handling, it competes directly with Tidel/Sesami in retail self-checkout, ATM, and bank branch automation markets.
• Brink's: Brink's is a global leader in cash management, secure logistics, and ATM services with significant scale and brand recognition. While broader and more logistics-heavy than Tidel, Brink's competes in the same enterprise cash management and ATM managed services markets.

Direct peers

• Glory Global Solutions: Glory Global Solutions is the closest direct competitor to Tidel, manufacturing smart safes, cash recyclers, and teller cash recyclers for retail and banking customers globally. The two compete head-to-head in retail cash recycling, back-office cash handling, and bank branch automation with comparable product portfolios.
• Diebold Nixdorf: Diebold Nixdorf is a major provider of ATMs, teller automation, and connected commerce solutions for banks and retailers. It competes with Tidel/Sesami on teller cash recyclers, self-service banking devices, and ATM managed services for the same Fortune-tier banking customers.
• Loomis: Loomis is a global cash-in-transit, cash vault, and ATM managed services company serving banks and retailers. It directly overlaps with Tidel/Sesami's managed services arm (cash vault services, ATM installation/maintenance, back-office operations management).
• Volumatic: Volumatic provides cash counting, cash handling, and retail cash management solutions for retailers and banks in EMEA and other regions. It is a direct peer in retail cash recyclers and back-office cash management devices, though smaller in scale than Tidel.
• Hyosung TNS: Hyosung TNS is a global manufacturer of ATMs, self-service banking devices, and cash recycling solutions, serving many of the same large banks as Tidel. It competes directly in self-service banking and teller cash recycler categories.
• Cashmaster: Cashmaster designs and manufactures cash counting and cash handling devices for retail, hospitality, and banking. It competes with Tidel's intelligent devices portfolio at the lower end of the retail cash handling market.
• FireKing Security Group: FireKing Security Group manufactures safes, cash handling equipment, and secure storage solutions for retail and financial customers. It overlaps with Tidel's smart safe and back-office cash management offerings at a smaller scale.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/tidel-engineering
• Xx.com/tidelglobal
• Facebookfacebook.com/Tidel-Engineering-158006934233648

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tidel