Hayes, Inc.

What Hayes, Inc. does

Hayes, Inc. is a privately held, for-profit hospital and health care company that provides health technology research and consulting services. Founded in 1989 and headquartered in Lansdale, Pennsylvania, the firm operates with a workforce of 51-100 employees and serves the US healthcare sector. Its functional positioning within health technology assessment, combined with more than three decades of continuous operation, points to an established niche advisory practice supporting hospitals, health systems, payers, or other healthcare stakeholders evaluating medical technologies.

No product portfolio, pricing model, customer logos, technology stack, distribution channels, partnerships, or financial disclosures specific to Hayes, Inc. are documented in the provided input. The aggregated dataset contains rich operational, product, and financial signals for an enterprise healthcare operations software platform (symplr), but these are not attributable to Hayes, Inc. and cannot be carried over. As a result, Hayes, Inc.'s business model mechanics — how it monetizes research and consulting engagements, its customer mix, sales motion, and revenue composition — cannot be described with specificity from the available evidence.

The firm is led by founder and Chief Executive Officer Winifred S. Hayes. Beyond the leadership anchor, the input does not provide management team composition, board structure, ownership commentary, M&A history, funding events, or strategic milestones for Hayes, Inc. This represents a material data gap for any deeper investment diligence and limits conclusions to the firmographic profile alone.

Name

Hayes, Inc.

Legal name

symplr software LLC

Website

https://hayesinc.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

51–100 employees

Short description

Hayes, Inc. is a private US health technology research and consulting firm founded in 1989 in Lansdale, Pennsylvania, serving hospital and health care clients with a 51-100 employee team.

Ownership category

akta.pro rank

Product category

Healthcare Consulting

NAICS

Other Scientific and Technical Consulting Services (541690)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Healthcare Outcomes & Real-World Evidence (RWE) Analytics (BPAHALAN)

Keywords

• Health technology research
• Healthcare consulting services
• Clinical evidence analysis
• Health technology assessment
• Medical technology consulting

Headquarters

HQ city

Lansdale

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel

Revenue model

1. SaaS Subscription Licensing: Subscription-based software-as-a-service model for enterprise healthcare operations including workforce management, provider data management, compliance, and spend solutions. Delivered as integrated platform with multiple interconnected applications.

Pricing tiers

Go-to-market motion3 records

Distribution channels2 records

Marketing channels6 records

Core offering

Hayes, Inc. provides health technology research and consulting services to hospital and health care organizations. The firm delivers evidence-based analysis, technology assessments, and research support to help healthcare clients evaluate and make decisions about medical and health technologies.

Product overview

symplr is a leader in enterprise healthcare operations software and services offering a first-of-its-kind Operations Platform that consolidates fragmented healthcare systems. The platform unifies workforce management (symplr Workforce, Smart Square scheduling), provider data management (symplr Provider, symplr CVO, symplr Directory), quality and safety (Midas Health Analytics, symplr Safety, Quality Review), talent management (symplr Recruiting, symplr Assessments, symplr Performance, symplr Learning, HealthcareSource), and spend management (symplr Value Analysis, symplr Spend Analysis) solutions. The portfolio consists of 28 interconnected cloud-based applications built on AWS, trusted by 9 out of 10 U.S. hospitals and 400+ U.S. health plans.

Differentiator

Problem solved

Functional benefit

Brands

• Smart Square: AI-powered nurse and staff scheduling solution recognized as Best in KLAS 2025 & 2026.
• symplr CVO
• symplr Provider
• symplr Workforce
• symplr Recruiting
• Midas Health Analytics
• symplr Assessments
• symplr Learning
• symplr Performance
• symplr Access
• symplr Contract
• symplr Compliance

Products and services

• Health Technology Research and Consulting Services Research and consulting services focused on health technology for hospital and health care organizations, including evidence-based technology assessment and analytical support for medical technology decision-making.

Quantifiable outcome

• 60% shorter provider onboarding timelines
• +4 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• HealthcareSourcecoreStrategic or Co-development PartnerAcquired company providing talent management solutions specifically for healthcare. Now operating as symplr Talent Management Solutions. Represents twelfth acquisition in six years, bringing comprehensive Patient Centered Workforce solution.
• Amazon Web Services (AWS)coreTechnology or IntegrationCloud infrastructure provider. symplr Operations Platform built on scalable AWS cloud-based infrastructure with AWS Generative AI capabilities.
• DAISY FoundationminorStrategic or Co-development PartnerNon-profit partner recognizing extraordinary impact of nurses and nurse leaders. symplr is a proud partner supporting Moments that Matter video series.
• Susan G. KomenminorStrategic or Co-development PartnerBreast cancer research and support organization. symplr partnered to support mission and awareness.
• PGA TOUR Golf Ambassadors (Sepp Straka and Russell Henley)minorGTM or Marketing PartnerGolf ambassadors representing symplr brand at PGA TOUR events, showcasing hard work and determination aligned with company values.

Scale indicators10 records

Recent moves1 record

Emerging players

• Health Catalyst: Health Catalyst is a healthcare data and analytics company offering decision-support and improvement solutions to hospitals and health systems. While primarily software-focused, its evidence-based analytics and improvement services intersect with Hayes' research and consulting mission.
• KNG Health Consulting: KNG Health is a healthcare-focused policy and economics consulting firm serving government and commercial clients. Its health policy research and reimbursement analytics orientation makes it a comparable niche research and consulting peer to Hayes.

Broad incumbents

• Mathematica Policy Research: Mathematica is a large social policy and health research firm delivering rigorous evidence-based analysis for government and healthcare clients. Its health services research practice competes for similar research and consulting mandates as Hayes in the healthcare technology evaluation space.
• Vizient: Vizient is a large healthcare performance improvement company that combines analytics, supply chain, and consulting services for hospitals and health systems. While much broader than Hayes, its technology assessment, evidence analysis, and consulting offerings overlap with the health technology research niche.
• Premier Healthcare Alliance: Premier is a healthcare improvement company offering consulting, analytics, and supply chain services to U.S. hospitals. Its technology evaluation, performance benchmarking, and advisory offerings compete with parts of Hayes' value-based research and consulting portfolio.
• The Lewin Group (now part of Optum / UnitedHealth Group): Lewin is a healthcare policy, research, and consulting firm providing evidence-based analysis to government and commercial healthcare clients. Its health economics and policy research practice overlaps with Hayes' healthcare research orientation, though Lewin operates at significantly larger scale.

Direct peers

• Institute for Clinical and Economic Review (ICER): ICER conducts independent health technology assessments and value-based price benchmarks for drugs, devices, and delivery system innovations. Its core activity of evaluating clinical and economic evidence for healthcare technologies directly overlaps with Hayes' health technology research focus.
• ECRI Institute: ECRI is one of the most established independent healthcare technology assessment and patient safety organizations in the U.S., providing evidence-based evaluations, guidance, and consulting to hospitals and health systems, making it the closest direct peer to Hayes' health technology research and consulting business.

Regional players

• Canadian Agency for Drugs and Technologies in Health (CADTH): CADTH is Canada's national health technology assessment agency providing evidence-based reviews and recommendations. Its activity of evaluating medical technologies and clinical evidence makes it comparable in mission to Hayes, though it primarily serves the Canadian healthcare system.
• NICE (National Institute for Health and Care Excellence): NICE is the United Kingdom's health technology assessment body producing evidence-based guidance for the NHS. Its core function of assessing clinical and cost-effectiveness of health technologies directly parallels Hayes' healthcare technology research and consulting work, though at a national-payer scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights4 records

Customer concentration

• Xx.com/hayesinc
• YouTubeyoutube.com/@symplr4143
• Facebookfacebook.com/symplr
• LinkedInlinkedin.com/company/symplr
• Instagraminstagram.com/symplr

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hayes, Inc.