UG2
UG2 is a privately held, Boston-based integrated facility services provider founded in 2012, offering janitorial, engineering, mission-critical, workplace, and sustainability services across 28 US states via seven regional offices serving commercial, corporate, healthcare, higher education, and life science customers.
- Company typePrivate
- Founded2012
- HeadquartersBoston, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What UG2 does
UG2 is a Boston-headquartered, privately held integrated facility services provider founded in 2012, operating across 28 US states through seven regional headquarters and a network of satellite offices. The company delivers eight core service lines: janitorial, facility engineering (HVAC, electrical, plumbing, building automation, life safety), workplace solutions (reception, mail, concierge), mission critical (cGMP cleanrooms, HEPA filtration, equipment calibration), production maintenance, mobile maintenance, landscaping, and sustainability services. Its underlying technology stack blends trained personnel, structured processes, and a layer of operational tooling including the proprietary CompuClean real-time workflow monitoring system, QR-code disinfection tracking, air quality wall sensors, smart scheduling, and touchless sanitation systems, supported by a Training & Innovation Lab for workforce development. UG2 is led by founder and CEO Louis J. Lanzillo.
UG2's go-to-market is relationship-driven enterprise field sales executed through regional teams, targeting nine verticals: commercial real estate, corporate, higher education, healthcare, life science, retail, multi-family residential, industrial, and public venues. Named customers include Gillette Stadium and a leading veterinary school and hospital. Revenue is generated through customized, quote-based managed-services contracts on multi-year terms, with pricing driven by site-specific scope, building size, occupancy, and service requirements; no public pricing is disclosed. The company cites a 98% customer retention rate described as the best in the facility services industry, and holds CIMS-GB with Honors certification, signaling quality and green-cleaning credentials that anchor renewal conversations.
The company positions itself as a single-provider alternative to fragmented vendor stacks, with proprietary programs (UG2 ReNew Cleaning4Health and Engineering4Health, Learn with Leaders) layered on top of core services. AI is referenced in thought-leadership content around predictive maintenance, IoT integration, digital twins, and autonomous operations, but no proprietary AI models, dedicated research staff, or patents are disclosed. Ownership remains founder/management-controlled with no public listing, no disclosed institutional investors, and no parent company or acquisition activity in the available record.
UG2 firmographics
Firmographics- Name
- UG2
- Legal name
- UG2
- Website
- https://ug2.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- UG2 is a privately held, Boston-based integrated facility services provider founded in 2012, offering janitorial, engineering, mission-critical, workplace, and sustainability services across 28 US states via seven regional offices serving commercial, corporate, healthcare, higher education, and life science customers.
- Ownership category
- akta.pro rank
UG2 industry classification
Industry- Product category
- Integrated Facility Services
- NAICS
- Facilities Support Services (5612), Services to Buildings and Dwellings (5617), Facilities Support Services (56121)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)
Keywords
Where UG2 is headquartered
LocationHeadquarters
- HQ city
- Boston
- HQ country
- United States
- HQ region
- North America
Offices14 records
Markets served
UG2 business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Integrated Facility Management Services: UG2 provides comprehensive facility management services including janitorial, facility engineering, workplace solutions, mission critical, production maintenance, mobile maintenance, landscaping, and sustainability services. Revenue is generated through service contracts with commercial, corporate, education, healthcare, and industrial clients across multiple US regions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Customized service contracts based on facility requirements |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
UG2 product offering
Product offeringCore offering
UG2 provides integrated facility services through eight service lines: Janitorial Services, Facility Engineering, Workplace Solutions, Mission Critical (cleanroom and regulated environment services), Production Maintenance, Mobile Maintenance, Landscaping, and Sustainability Services. Services are delivered under customized multi-year contracts through regional offices across 7 major US regions covering 28 states, supported by the UG2 ReNew health-and-safety program, CompuClean quality management, and a Training & Innovation Lab.
Product overview
UG2 is a facilities management company founded in 2012 offering integrated facility services through a platform of eight interconnected service lines. The core offering consists of Janitorial Services (routine and specialty cleaning with green cleaning options), Facility Engineering (comprehensive O&M), Workplace Solutions (administrative support), Mission Critical (cleanroom and regulated environments), Production Maintenance (reliability-focused programs), Mobile Maintenance (on-demand services), Landscaping (grounds maintenance), and Sustainability Services (environmental compliance). These services are delivered through regional Centers of Excellence across 28 states with a focus on customized solutions for specific industries including healthcare, higher education, life science, corporate, commercial, retail, industrial, and multi-family residential markets.
Differentiator
Problem solved
Functional benefit
Brands
- UG2 ReNewSM: Enhanced cleaning and health safety program launched to ensure protection of customers and visitors during and beyond COVID-19 pandemic, including Cleaning4Health and Engineering4Health sub-programs.
- Training & Innovation Lab
- CompuClean
Products and services
- Janitorial Services Comprehensive janitorial cleaning services including daily janitorial work, restroom cleaning, trash removal, lobby and common area cleaning, high-touch surface disinfection, carpet cleaning, hard floor care, interior glass cleaning, post-construction cleaning, and day porter services for commercial, corporate, education, healthcare, life science, public venue, retail, industrial, and multi-family residential customers.
- Facility Engineering Full-spectrum facility engineering and operations & maintenance services covering HVAC, electrical, plumbing, building controls and automation, fire and life safety, and emergency response for client facilities.
- Workplace Solutions Workplace support services including reception and switchboard, administrative support, mail distribution, package receiving, courier services, inventory management, event setup, and concierge services for corporate and commercial facilities.
- Mission Critical Specialized services for critical environments including cGMP compliance, equipment cleaning, gowning supervision, protocol development, super cleans, subfloor cleaning, HEPA filtration, ESD floor care, cleanroom cleaning, compliance checks, predictive maintenance, and equipment calibration for life science, biotech, and other regulated facilities.
- Production Maintenance Reliability-focused maintenance programs including CMMS programs, building assessments, and maintenance solutions designed to minimize downtime and maximize equipment performance for industrial and manufacturing customers.
- Mobile Maintenance On-demand maintenance services including minor plumbing, work order management, preventative and corrective maintenance, facility condition assessments, HVAC maintenance, small project work, staff augmentation, drywall and painting, emergency response, and lightbulb/ballast replacement.
- Landscaping Commercial grounds maintenance and landscaping services including grounds care, snow removal, seasonal cleanup, parking lot maintenance, hurricane preparation and recovery, fleet maintenance, and flood prevention for commercial properties.
- Sustainability Services Environmental sustainability services including green cleaning practices, energy audits, waste management and recycling programs, LEED certification support, and ESG-aligned environmental initiatives for client facilities.
- UG2 ReNew A comprehensive health and safety program encompassing UG2 ReNew Cleaning4Health and UG2 ReNew Engineering4Health initiatives, delivering heightened cleaning levels and specialized training to protect customers, visitors, tenants, and employees. Includes COVID-specific protocols with specialized staffing, training, smart scheduling tools, touchless sanitation systems, QR-code disinfection verification, and air quality monitoring.
Quantifiable outcome
- 98% customer retention rate - best in facility services industry
- +1 more outcomes
Companies that use UG2
Customer profileNamed customers5 records
Segments9 records
Ideal customer profiles5 records
UG2 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature7 records
UG2 partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- The Work Number (Equifax)minorEmployment and income verification partner handling all income, employment, and immigration verification requests through automated system. UG2 Employer Number: 26574. Employees can verify employment through www.theworknumber.com or by calling 800-367-5690.
Scale indicators4 records
Recent moves8 records
Expansion highlights5 records
UG2 competitors and assessment
Company assessmentBroad incumbents
- Sodexo: Sodexo is a publicly traded French facility management and food services giant with deep U.S. presence in healthcare, education, and corporate campuses. Like UG2, it sells integrated facility services into the same priority verticals, competing head-to-head on enterprise RFPs.
- ISS A/S: ISS is a global facility services leader providing integrated facility services across cleaning, workplace, property, and technical services to enterprise clients worldwide. UG2 mirrors ISS's IFM bundling strategy and vertical segmentation within its U.S. footprint.
- CBRE Group: CBRE's Global Workplace Solutions (GWS) segment delivers integrated facility management, project management, and real estate services to enterprise occupiers. It is one of UG2's largest competitors in large multi-site corporate and life science IFM contracts.
- Aramark: Aramark delivers food, uniform, and facility services across education, healthcare, and business dining sectors. While stronger in food and uniform services, its facilities segment competes with UG2 in higher education and healthcare environments.
- Compass Group: Compass Group's support services business (ESS) provides integrated facility services, including janitorial, engineering, and workplace solutions across North America. It competes with UG2 in commercial, corporate, and education facility service contracts.
- ABM Industries: ABM is a publicly traded Fortune 500 IFM powerhouse offering janitorial, facility services, parking, and electrical solutions across the U.S. It is the most directly comparable large-scale US IFM competitor to UG2, with overlapping service lines, verticals, and contract-based B2B sales motion.
- Cushman & Wakefield: Cushman & Wakefield offers facility management as part of its commercial real estate services platform alongside brokerage and property management. UG2 is a frequent competitor in commercial office IFM RFPs, where Cushman's owner relationships give it an incumbency advantage.
- JLL (Jones Lang LaSalle): JLL provides integrated facility management through its Real Estate Management Services segment, serving corporate occupiers and commercial property owners globally. It competes with UG2 in mid-market and enterprise IFM engagements, particularly for corporate, life science, and higher education clients.
Direct peers
- LSB Industries (LSB Core Facility Services): LSB is a privately held regional IFM company specializing in janitorial and building maintenance for commercial real estate and corporate campuses, with significant overlap to UG2's core commercial office and corporate vertical focus.
- GDI Integrated Facility Services: GDI is a North American IFM specialist offering janitorial, maintenance, and facility services with comparable regional-coverage model and similar vertical exposure to commercial, healthcare, and education. It is one of the closest publicly-traded comparables to UG2's mid-market IFM positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
UG2 social profiles
Digital presenceUG2 financial estimates
Financial estimateRevenue estimate
Valuation estimate
UG2 leadership team
Management profileNumber of profiles
Profiles12 records
UG2 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
UG2 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about UG2
What does UG2 do?
UG2 provides integrated facility services through eight service lines: Janitorial Services, Facility Engineering, Workplace Solutions, Mission Critical (cleanroom and regulated environment services), Production Maintenance, Mobile Maintenance, Landscaping, and Sustainability Services. Services are delivered under customized multi-year contracts through regional offices across 7 major US regions covering 28 states, supported by the UG2 ReNew health-and-safety program, CompuClean quality management, and a Training & Innovation Lab.
Is UG2 a public or private company?
UG2 is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was UG2 founded?
UG2 was founded in 2012. It employs 101 to 250 people.
Where is UG2 based?
UG2 is headquartered in Boston, United States, in the North America region.
How does UG2 make money?
One revenue line is on record: integrated Facility Management Services.
Who are UG2's main competitors?
Broad incumbents on record are Sodexo, ISS A/S, CBRE Group, Aramark, Compass Group, ABM Industries, Cushman & Wakefield and JLL (Jones Lang LaSalle). Direct peers are LSB Industries (LSB Core Facility Services) and GDI Integrated Facility Services.
Does UG2 have an API?
No public API is recorded for UG2.
What industry is UG2 in?
UG2's product category is Integrated Facility Services. Its primary akta.pro industry code is BPABAAAA, Hard Services (MEP/HVAC, Electrical, Plumbing). Its NAICS code is 5612 and its SIC code is 8744.