UG2

What UG2 does

UG2 is a Boston-headquartered, privately held integrated facility services provider founded in 2012, operating across 28 US states through seven regional headquarters and a network of satellite offices. The company delivers eight core service lines: janitorial, facility engineering (HVAC, electrical, plumbing, building automation, life safety), workplace solutions (reception, mail, concierge), mission critical (cGMP cleanrooms, HEPA filtration, equipment calibration), production maintenance, mobile maintenance, landscaping, and sustainability services. Its underlying technology stack blends trained personnel, structured processes, and a layer of operational tooling including the proprietary CompuClean real-time workflow monitoring system, QR-code disinfection tracking, air quality wall sensors, smart scheduling, and touchless sanitation systems, supported by a Training & Innovation Lab for workforce development. UG2 is led by founder and CEO Louis J. Lanzillo.

UG2's go-to-market is relationship-driven enterprise field sales executed through regional teams, targeting nine verticals: commercial real estate, corporate, higher education, healthcare, life science, retail, multi-family residential, industrial, and public venues. Named customers include Gillette Stadium and a leading veterinary school and hospital. Revenue is generated through customized, quote-based managed-services contracts on multi-year terms, with pricing driven by site-specific scope, building size, occupancy, and service requirements; no public pricing is disclosed. The company cites a 98% customer retention rate described as the best in the facility services industry, and holds CIMS-GB with Honors certification, signaling quality and green-cleaning credentials that anchor renewal conversations.

The company positions itself as a single-provider alternative to fragmented vendor stacks, with proprietary programs (UG2 ReNew Cleaning4Health and Engineering4Health, Learn with Leaders) layered on top of core services. AI is referenced in thought-leadership content around predictive maintenance, IoT integration, digital twins, and autonomous operations, but no proprietary AI models, dedicated research staff, or patents are disclosed. Ownership remains founder/management-controlled with no public listing, no disclosed institutional investors, and no parent company or acquisition activity in the available record.

Name

UG2

Legal name

UG2

Website

https://ug2.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

UG2 is a privately held, Boston-based integrated facility services provider founded in 2012, offering janitorial, engineering, mission-critical, workplace, and sustainability services across 28 US states via seven regional offices serving commercial, corporate, healthcare, higher education, and life science customers.

Ownership category

akta.pro rank

Product category

Integrated Facility Services

NAICS

Facilities Support Services (5612), Services to Buildings and Dwellings (5617), Facilities Support Services (56121)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)

Keywords

• Integrated facility services
• Commercial janitorial services
• Facility engineering maintenance
• Workplace solutions services
• Mission critical cleaning

Headquarters

HQ city

Boston

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Integrated Facility Management Services: UG2 provides comprehensive facility management services including janitorial, facility engineering, workplace solutions, mission critical, production maintenance, mobile maintenance, landscaping, and sustainability services. Revenue is generated through service contracts with commercial, corporate, education, healthcare, and industrial clients across multiple US regions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

UG2 provides integrated facility services through eight service lines: Janitorial Services, Facility Engineering, Workplace Solutions, Mission Critical (cleanroom and regulated environment services), Production Maintenance, Mobile Maintenance, Landscaping, and Sustainability Services. Services are delivered under customized multi-year contracts through regional offices across 7 major US regions covering 28 states, supported by the UG2 ReNew health-and-safety program, CompuClean quality management, and a Training & Innovation Lab.

Product overview

UG2 is a facilities management company founded in 2012 offering integrated facility services through a platform of eight interconnected service lines. The core offering consists of Janitorial Services (routine and specialty cleaning with green cleaning options), Facility Engineering (comprehensive O&M), Workplace Solutions (administrative support), Mission Critical (cleanroom and regulated environments), Production Maintenance (reliability-focused programs), Mobile Maintenance (on-demand services), Landscaping (grounds maintenance), and Sustainability Services (environmental compliance). These services are delivered through regional Centers of Excellence across 28 states with a focus on customized solutions for specific industries including healthcare, higher education, life science, corporate, commercial, retail, industrial, and multi-family residential markets.

Differentiator

Problem solved

Functional benefit

Brands

• UG2 ReNewSM: Enhanced cleaning and health safety program launched to ensure protection of customers and visitors during and beyond COVID-19 pandemic, including Cleaning4Health and Engineering4Health sub-programs.
• Training & Innovation Lab
• CompuClean

Products and services

• Janitorial Services Comprehensive janitorial cleaning services including daily janitorial work, restroom cleaning, trash removal, lobby and common area cleaning, high-touch surface disinfection, carpet cleaning, hard floor care, interior glass cleaning, post-construction cleaning, and day porter services for commercial, corporate, education, healthcare, life science, public venue, retail, industrial, and multi-family residential customers.
• Facility Engineering Full-spectrum facility engineering and operations & maintenance services covering HVAC, electrical, plumbing, building controls and automation, fire and life safety, and emergency response for client facilities.
• Workplace Solutions Workplace support services including reception and switchboard, administrative support, mail distribution, package receiving, courier services, inventory management, event setup, and concierge services for corporate and commercial facilities.
• Mission Critical Specialized services for critical environments including cGMP compliance, equipment cleaning, gowning supervision, protocol development, super cleans, subfloor cleaning, HEPA filtration, ESD floor care, cleanroom cleaning, compliance checks, predictive maintenance, and equipment calibration for life science, biotech, and other regulated facilities.
• Production Maintenance Reliability-focused maintenance programs including CMMS programs, building assessments, and maintenance solutions designed to minimize downtime and maximize equipment performance for industrial and manufacturing customers.
• Mobile Maintenance On-demand maintenance services including minor plumbing, work order management, preventative and corrective maintenance, facility condition assessments, HVAC maintenance, small project work, staff augmentation, drywall and painting, emergency response, and lightbulb/ballast replacement.
• Landscaping Commercial grounds maintenance and landscaping services including grounds care, snow removal, seasonal cleanup, parking lot maintenance, hurricane preparation and recovery, fleet maintenance, and flood prevention for commercial properties.
• Sustainability Services Environmental sustainability services including green cleaning practices, energy audits, waste management and recycling programs, LEED certification support, and ESG-aligned environmental initiatives for client facilities.
• UG2 ReNew A comprehensive health and safety program encompassing UG2 ReNew Cleaning4Health and UG2 ReNew Engineering4Health initiatives, delivering heightened cleaning levels and specialized training to protect customers, visitors, tenants, and employees. Includes COVID-specific protocols with specialized staffing, training, smart scheduling tools, touchless sanitation systems, QR-code disinfection verification, and air quality monitoring.

Quantifiable outcome

• 98% customer retention rate - best in facility services industry
• +1 more outcomes

Named customers5 records

Segments9 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature7 records

Partnerships

One partnership is on record.

• The Work Number (Equifax)minorOthersEmployment and income verification partner handling all income, employment, and immigration verification requests through automated system. UG2 Employer Number: 26574. Employees can verify employment through www.theworknumber.com or by calling 800-367-5690.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Sodexo: Sodexo is a publicly traded French facility management and food services giant with deep U.S. presence in healthcare, education, and corporate campuses. Like UG2, it sells integrated facility services into the same priority verticals, competing head-to-head on enterprise RFPs.
• ISS A/S: ISS is a global facility services leader providing integrated facility services across cleaning, workplace, property, and technical services to enterprise clients worldwide. UG2 mirrors ISS's IFM bundling strategy and vertical segmentation within its U.S. footprint.
• CBRE Group: CBRE's Global Workplace Solutions (GWS) segment delivers integrated facility management, project management, and real estate services to enterprise occupiers. It is one of UG2's largest competitors in large multi-site corporate and life science IFM contracts.
• Aramark: Aramark delivers food, uniform, and facility services across education, healthcare, and business dining sectors. While stronger in food and uniform services, its facilities segment competes with UG2 in higher education and healthcare environments.
• Compass Group: Compass Group's support services business (ESS) provides integrated facility services, including janitorial, engineering, and workplace solutions across North America. It competes with UG2 in commercial, corporate, and education facility service contracts.
• ABM Industries: ABM is a publicly traded Fortune 500 IFM powerhouse offering janitorial, facility services, parking, and electrical solutions across the U.S. It is the most directly comparable large-scale US IFM competitor to UG2, with overlapping service lines, verticals, and contract-based B2B sales motion.
• Cushman & Wakefield: Cushman & Wakefield offers facility management as part of its commercial real estate services platform alongside brokerage and property management. UG2 is a frequent competitor in commercial office IFM RFPs, where Cushman's owner relationships give it an incumbency advantage.
• JLL (Jones Lang LaSalle): JLL provides integrated facility management through its Real Estate Management Services segment, serving corporate occupiers and commercial property owners globally. It competes with UG2 in mid-market and enterprise IFM engagements, particularly for corporate, life science, and higher education clients.

Direct peers

• LSB Industries (LSB Core Facility Services): LSB is a privately held regional IFM company specializing in janitorial and building maintenance for commercial real estate and corporate campuses, with significant overlap to UG2's core commercial office and corporate vertical focus.
• GDI Integrated Facility Services: GDI is a North American IFM specialist offering janitorial, maintenance, and facility services with comparable regional-coverage model and similar vertical exposure to commercial, healthcare, and education. It is one of the closest publicly-traded comparables to UG2's mid-market IFM positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ug2ifs
• Facebookfacebook.com/ug2ifs
• LinkedInlinkedin.com/company/ug2

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UG2