ITCARD

What ITCARD does

ITCARD S.A. is a Polish payment processing and outsourcing company headquartered in Warsaw, founded in 2009 and operating across four countries (Poland, Czech Republic, United Kingdom, Croatia). Following its completion of regulatory approvals, the company was acquired by SIBS Group (Portugal) in March 2026 and now operates as a subsidiary within a broader pan-European payments platform. ITCARD provides end-to-end payment infrastructure services to commercial banks, cooperative banks, financial institutions, fintechs, and merchants, earning the majority of its revenue from transaction fees on payment activity at scale.

ITCARD's platform is organized around four primary business lines. Planet Cash operates Poland's largest independent ATM and cash deposit machine network, with 4,700+ devices (and 8,000+ ATMs across the wider network) processing cash withdrawals, deposits, and balance inquiries. Planet Pay provides POS terminal acquiring (100,000+ terminals) and e-commerce payment gateway services supporting Visa, Mastercard, BLIK, Apple Pay, Google Pay, and Samsung Pay. ITCARD LAB offers banking-as-a-service infrastructure for fintechs and banks, including white-label card issuing, full BIN sponsorship, cobrand models, tokenization, and 3D Secure services. Supporting these are core processing capabilities — transaction authorization across two independent data centers, 3D Secure ACS at the EMVCo 3DS 2.2 standard, fraud detection monitoring, KYC/AML compliance, settlements to Visa/Mastercard/BLIK, and a 24/7 multi-channel contact center handling over 500,000 annual contacts. The company holds a National Payment Institution license under Polish Financial Supervision Authority oversight, plus Visa Principal Member and Mastercard Affiliate status, and PCI DSS, PCI PIN, and PCI 3DS certifications.

ITCARD's revenue model is predominantly transaction-fee based: 0.59% plus PLN 0.05 per POS card transaction, per-ATM withdrawal fees, recurring fees on card issuing and processing for 2 million issued cards, terminal hardware leasing, and licensing/royalty arrangements through ITCARD LAB. Free terminals are distributed under the national Polska Bezgotówkowa cashless program for qualifying SMB merchants. The company's enterprise customer base includes nine major Polish banks (ING Bank Śląski, mBank, BNP Paribas Polska, Credit Agricole, Alior Bank, Nest Bank, Millennium Bank, Bank Pocztowy, SGB Bank) and large retailers (Carrefour, Intermarche, Biedronka). Go-to-market combines direct enterprise sales, bank channel distribution, the Polska Bezgotówkowa program, and a direct-to-consumer mobile POS offering (POSapp).

Name

ITCARD

Legal name

ITCARD S.A.

Website

https://itcard.pl

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

ITCARD is a Polish payment processing outsourcing company providing end-to-end ATM, POS, card issuing, processing, and fintech-as-a-service infrastructure to banks, financial institutions, fintechs, and merchants across Central and Eastern Europe, now part of SIBS Group.

Ownership category

akta.pro rank

Product category

Payment Processing Services

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232), Credit Card Issuing (522210)

SIC

Finance Services (6199)

akta.pro primary industry

Card Issuing & Program Management Platforms (BPAMAFAH)

akta.pro secondary industry

Card Issuing Platforms (Issuer Processing) (FSAGABAD)

Keywords

• Payment processing services
• ATM network operations
• POS terminal services
• Card issuing processing
• Fintech banking-as-a-service

Headquarters

HQ city

Warszawa

HQ country

Poland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Infrastructure, Personnel, Operations, Supply Chain, Marketing or Sales

Revenue model

1. ATM Transaction Fees: Fees charged per ATM withdrawal and other ATM transactions processed through the network of 8,000+ ATMs
2. POS Terminal Transaction Fees: Transaction fees from 120,000+ POS terminals, charged as percentage plus fixed fee per transaction (0.59% + 5 grosz)
3. Card Issuing and Processing: Fees for issuing and processing payment cards, supporting 2 million issued cards
4. Terminal Rental and Leasing: Revenue from renting or leasing POS terminals to merchants; free terminals available under Polska Bezgotówkowa program
5. Online Payment Gateway: Payment processing services for e-commerce merchants with fraud protection and authentication
6. Fintech Services (ITCARD LAB): Banking-as-a-Service and fintech solutions for startups and financial institutions through dedicated LAB division

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels4 records

Core offering

ITCARD provides outsourced payment processing services for banks, financial institutions, fintechs, and merchants in Poland and Central/Eastern Europe. Its core offerings include ATM network operations (Planet Cash with 8,000+ devices), POS terminal acceptance services (Planet Pay with 120,000+ terminals), end-to-end card issuing and processing (supporting 2 million cards), online payment gateway, 3D Secure authentication, tokenization, fraud detection, KYC/AML, and a fintech/BaaS platform (ITCARD LAB) for BIN sponsorship and white-label card programs.

Product overview

ITCARD is a Polish payment processing and outsourcing company, now part of SIBS Group, offering a comprehensive payment services platform. The portfolio includes Planet Cash (ATM/recycler network with 4,700+ devices), Planet Pay (POS terminals and eCommerce with 100,000+ terminals), ITCARD LAB (fintech card issuing with white label/BIN sponsoring models), and core processing services (3D Secure, tokenization, fraud detection, settlements, KYC/AML). The ecosystem supports VISA, Mastercard, BLIK, and mobile wallets (Apple Pay, Google Pay, Samsung Pay).

Differentiator

Problem solved

Functional benefit

Brands

• Planet Cash: Independent and fastest growing network of ATMs and deposit machines in Poland, operating over 4,700 devices.
• Planet Pay
• ITCARD LAB (Fintech Lab)
• POSapp

Products and services

• Planet Cash ATM Network Independent network of ATMs and cash deposit machines (recyclers) in Poland with over 4,700 devices including 3,900 deposit machines, providing 24/7 cash withdrawal and deposit access. Part of the broader 8,000+ ATM network infrastructure serving banks and cardholders.
• Planet Pay POS and E-commerce Payment Acceptance National Payment Institution providing POS terminal, e-commerce, and card payment services supporting cards, BLIK, Gpay, Apple Pay, and Samsung Pay. Manages over 100,000 POS terminals for merchants across Poland.
• ITCARD LAB Fintech Card Issuing Platform Comprehensive fintech platform offering payment card issuing and processing solutions for fintechs and banks. Provides white label, full BIN sponsoring, and cobrand models with complete end-to-end product including card issuing, personalization, tokenization, card management, and transaction processing via API and ISO8583 integration.
• POSapp Mobile Payment Terminal Mobile application that transforms Android smartphones or tablets into payment terminals, accepting Apple Pay, Google Pay, Visa and Mastercard contactless payments including transactions over PLN 100 requiring PIN authentication. Available free for the first 12 months.
• Transaction Processing and Authorization Service Processes and authorizes all types of VISA, Mastercard, BLIK, Apple Pay and Google Pay transactions with dedicated infrastructure using two independent computing centres and direct integration with payment organizations. Core outsourced payment processing service for banks and financial institutions.
• 3D Secure Authentication Service ACS (Access Control Server) service for securing online transactions supporting 3DS SCA 2.2 standard for VISA and Mastercard with EMVCo compliance. Includes mobile app authentication, SMS password, and Risk Based Authentication.
• Online Payment Gateway E-commerce payment gateway under white label option supporting card transactions, 3DS, tokenization, and various payment methods with over 10 years of banking sector experience. Built for e-commerce merchants requiring secure online payment acceptance.
• Fraud Detection System (FDS) Fraud Detection System (FDS) application for real-time transaction monitoring and fraud detection on card issuing and servicing side. Includes MRM (Merchant Risk Management) application for monitoring card acceptance on the acquiring side.
• KYC + AML Compliance Services Anti-money laundering and counter-terrorist financing procedures including multi-faceted verification, KYC procedure implementation, and compliance with Visa and Mastercard regulations. Offered to fintech clients through ITCARD LAB and to banks.
• Settlement Services Complete back-office and settlement processes for ATM, REC and POS transactions with clearing and settlement to Visa, Mastercard, and BLIK payment method providers.
• 24/7 Contact Center Services 24/7 multi-channel customer service handling over 500,000 contacts annually for banks, POS merchants, eCommerce, payment card holders and fintechs with telephone, internet, and SMS communication.

Quantifiable outcome

• 934 million transactions processed annually
• +3 more outcomes

Named customers12 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature8 records

Partnerships

Four partnerships are on record, tiered core.

• NCR AteloscoreTechnology or Integration · 1 January 2024Strategic partnership with NCR Atleos and Mastercard for contactless ATM withdrawals. This partnership enables cardholders to withdraw cash from ATMs using contactless payment methods (NFC-enabled cards and mobile wallets) without physical card insertion.
• MastercardcoreTechnology or Integration · 1 January 2024Partnership with Mastercard for payment card processing, contactless ATM functionality, and payment network integration. ITCARD is a principal member of the Mastercard payment network.
• VisacoreTechnology or IntegrationVisa payment network partnership for card processing and payment acceptance across ITCARD's ATM and POS terminal network.
• BLIKcoreTechnology or IntegrationPartnership with BLIK Polish mobile payment system enabling BLIK cash withdrawals at ATMs and payments at POS terminals.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Others

• Verifone: Verifone is a global provider of POS terminal hardware and integrated payment solutions for merchants and acquirers. Comparable as a POS infrastructure provider supporting ITCARD's Planet Pay network and competing in payment terminal deployment.
• NCR Atleos: NCR Atleos is a global ATM hardware, software, and services provider and ITCARD's strategic partner for contactless ATM technology. Operates competing ATM management services globally and serves as both partner (technology supplier) and adjacent competitor in ATM outsourcing.

Broad incumbents

• Worldline: Worldline is one of Europe's largest payment processors and merchant acquirers, providing POS, card processing, and digital payment services across the continent. Directly comparable to ITCARD as a full-stack European payment services provider serving banks and merchants, though at much larger scale and broader geographic reach.
• Stripe: Stripe is a global online payment processing platform providing merchant acquiring, payment gateway, fraud prevention, and embedded financial services. Comparable to ITCARD's online payment gateway, though Stripe operates primarily in digital/online channels versus ITCARD's mixed physical/digital portfolio.
• Adyen: Adyen is a global payment processor providing unified online, mobile, and in-store payment processing for enterprise merchants. Comparable to ITCARD's combined e-commerce gateway and POS processing, though Adyen focuses on enterprise merchants versus ITCARD's broader bank and SMB segments.
• Fiserv: Fiserv is a global fintech and payments company providing merchant acquiring, card issuing, processing, and bank technology solutions. ITCARD integrates with Fiserv for scheme endpoint routing and Fiserv competes with ITCARD in European merchant acquiring and processing.
• Nexi Group: Nexi (formed via merger of Nets, Nexi, and SIA) is a leading European payments technology company providing card issuing, merchant acquiring, ATM services, and digital banking across multiple European countries. Comparable to ITCARD's combined ATM, POS, and card issuing business model across European markets.

Emerging players

• SumUp: SumUp is a European fintech offering mobile POS terminals and payment processing for small merchants, comparable to ITCARD's POSapp smartphone-as-terminal offering. Competes with ITCARD in Polish SMB merchant acquiring with similar mobile-first go-to-market.

Direct peers

• Polskie ePłatności (PeP): PeP is one of Poland's largest independent payment processors and POS terminal operators, providing merchant acquiring and card payment services to Polish retailers and e-commerce merchants. Direct competitor to ITCARD's Planet Pay POS business in the Polish market.
• SIBS Group: SIBS is a Portuguese payments processor now ITCARD's parent company, operating MULTIBANCO ATMs and processing card transactions for Portuguese banks. Direct comparable as an ATM network operator and card processor serving banking clients, though with different geographic focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/itCardPL
• LinkedInlinkedin.com/company/itcard

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITCARD