What Epic does

Epic Systems Corporation, founded in 1979 by Judy Faulkner and headquartered in Verona, Wisconsin, is the largest electronic health record (EHR) vendor in the United States. Its flagship Epic EHR platform provides a single, integrated medical record across inpatient, ambulatory, and specialty care settings, serving 3,700+ hospitals and 45,000+ clinics globally and holding records for approximately 90% of the U.S. population. The product surface extends beyond the core EHR to include the MyChart patient portal (now live in all 50 U.S. states), Cosmos (a 304-million-patient de-identified research dataset covering 2,133 hospitals and 48,800 clinics), Epic Aura (a diagnostic and lab integration platform), Epic Nexus (a TEFCA Qualified Health Information Network), and a growing AI suite (Art ambient scribe, Emmie patient assistant, Penny billing coder, and Curiosity generative models trained on Cosmos data).

The platform architecture is unified: clinical workflows, analytics, and patient engagement modules share a single underlying data model, enabling interoperability through 750+ APIs and a Showroom marketplace with 2,751 live third-party apps. Epic's business model is enterprise subscription-based, with quote-priced multi-year contracts that bundle software licensing, implementation services, maintenance/support, and optional cloud hosting. Distribution is exclusively direct enterprise sales to large health systems, academic medical centers, government agencies, and increasingly payers and international health systems (NHS Trusts in the UK, Canadian provinces, Australian and Singaporean health systems). Revenue is not publicly disclosed; the company is privately held under Faulkner's control and valued at approximately $70 billion.

Recent strategic activity centers on embedding AI into clinical and operational workflows, extending into payer-provider integration (Humana, Elevance Health), diagnostic test integration (Labcorp, GRAIL, NeoGenomics, BillionToOne, Invitae, Abbott Libre), and international expansion (NHS Somerset/Dorset £222m contract, Washington State government deployment). Epic faces a Texas antitrust lawsuit filed in December 2025 alleging monopoly practices, which represents the most significant regulatory headwind against an otherwise dominant market position.

Name

Epic

Legal name

Epic Systems Corporation

Website

https://epic.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Epic Systems Corporation develops and licenses the leading U.S. electronic health record platform, serving 3,700+ hospitals, 45,000+ clinics, and government health systems globally with integrated EHR, patient portal, AI, and interoperability products.

Ownership category

akta.pro rank

Product category

Electronic Health Records (Healthcare IT)

NAICS

Software Publishers (513210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Acute Care & Hospital EHRs (HLACAAAA)

akta.pro secondary industries

EHR Implementation, Optimization, Training & Managed Services (HLACAAAL), EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

Keywords

• Electronic health records
• Healthcare software
• Clinical decision support
• Patient engagement
• Healthcare interoperability

Headquarters

HQ city

Verona

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. EHR Software Licensing: Epic licenses its electronic health record software to healthcare organizations including hospitals, clinics, and health systems. Pricing is based on organization size, modules selected, and number of users.
2. Implementation Services: Epic provides extensive implementation, customization, and training services to support healthcare organizations in deploying Epic EHR systems.
3. Maintenance and Support: Ongoing technical support, software updates, and maintenance services bundled with licensing agreements.
4. Cloud Hosting Services: Epic offers hosting services enabling healthcare organizations to run Epic systems on Epic's infrastructure rather than on-premises.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels12 records

Core offering

Epic develops and licenses comprehensive electronic health record (EHR) software to healthcare organizations including hospitals, clinics, health systems, and government agencies. The platform enables a single comprehensive medical record per patient across care settings, with integrated modules for clinical documentation, revenue cycle management, patient engagement via MyChart, AI-powered clinical decision support, population health analytics via Cosmos, and interoperability through Care Everywhere and Epic Nexus. Epic also provides implementation, training, and cloud hosting services under multi-year enterprise contracts.

Product overview

Epic Systems is a healthcare technology company providing a comprehensive, integrated EHR ecosystem for hospitals and health systems. The platform operates on a unified architecture with interconnected modules: the core Epic EHR serves as the foundation, supplemented by patient-facing MyChart portal, research data platform Cosmos, payer integration tools (Epic Payer Platform, Epic Nexus for TEFCA), AI suite (Art for clinical documentation, Emmie for patient engagement, Penny for billing automation, Curiosity generative models), and specialized solutions (Teamwork for scheduling, EpicOps ERP suite). The platform connects over 3,700 hospitals and 45,000 clinics, with Cosmos containing data on 304 million patients. Recent expansions include AI Charting (ambient scribe), Agent Factory for AI agent orchestration, Health Alerts for population health monitoring, and Epic Aura for diagnostic lab integrations. The developer platform Open@Epic provides APIs for third-party integration. Epic holds approximately 42% of the U.S. acute care EHR market.

Differentiator

Problem solved

Functional benefit

Brands

• Cosmos: A dataset created in collaboration with health systems using Epic, containing data on 304 million patients from 2,133 hospitals and 48.8K clinics, designed to improve patient care through research and analytics.
• MyChart
• Ask Emmie
• Curiosity
• Art
• Penny

Products and services

• Epic EHR (Electronic Health Record) Epic's flagship enterprise EHR platform providing comprehensive electronic health record capabilities for hospitals and clinics, enabling a single comprehensive medical record per patient across all care settings.
• MyChart Patient portal application allowing patients to access their health records, schedule appointments, message providers, pay bills, and access health information. Available across all 50 U.S. states with integrated AI assistant Emmie.
• Cosmos Research dataset and analytics platform of 304 million deidentified patient records from 2,133 hospitals and 48,800 clinics, enabling population health insights, clinical decision support, and AI model training.
• Epic Aura Diagnostic integration platform enabling lab tests from Labcorp, Invitae, GRAIL, NeoGenomics, and BillionToOne to be ordered and results received directly within Epic workflows, reducing IT complexity for lab-EHR integration.
• Open@Epic Developer platform providing APIs, documentation, integration playbooks, and resources for connecting third-party healthcare apps and services to Epic software. Supports FHIR R4, web services, EDI, and TEFCA interoperability with 750+ APIs and 2,751 live apps.
• Epic Nexus TEFCA Qualified Health Information Network that connects healthcare organizations to the nationwide health data exchange framework, with 625+ hospitals connected.
• Showroom Digital marketplace for healthcare solutions where vendors list products validated to work with Epic, enabling customers to discover and evaluate third-party integrations.
• Teamwork (EpicOps) Staff scheduling application within EpicOps integrated ERP suite built for healthcare, delivering faster care coordination and reducing administrative work at health systems worldwide.
• EpicOps ERP Suite Integrated Enterprise Resource Planning suite for healthcare including Teamwork staff scheduling and clinical trials management.
• Lyceum EHR training platform allowing nursing students to practice documenting patient care scenarios in a simulated EHR environment.
• Epic Payer Platform Integration platform connecting health insurers and payers with Epic EHR, enabling prior authorization automation, care gap identification, and real-time eligibility verification.
• Epic Payer Solutions (Tapestry) Payer software solutions including Tapestry for health plans, with Humana as the first national health plan deployed on the platform.
• Epic Research Public research platform publishing timely healthcare analyses using Cosmos data, including studies on cardiovascular risk, GLP-1 outcomes, gambling disorder trends, and colorectal cancer detection.

Quantifiable outcome

• 61% reduction in prior authorization denials and up to 51% fewer follow-up reviews across 30+ participating health systems processing 250,000+ requests
• +10 more outcomes

Named customers20 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration21 records

AI capability16 records

Feature9 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Elevance HealthcoreTechnology or Integration · 23 June 2026Elevance Health's Health OS platform integrated with Epic's Payer Platform, delivering 61% reduction in prior authorization denials and 51% fewer follow-up reviews across 30+ participating health systems. Over 250,000 prior authorization requests processed in 2026.
• LabcorpcoreTechnology or Integration · 12 May 2026Expanded collaboration to integrate Labcorp's full diagnostic test menu into Epic's Aura platform, enabling clinicians to order tests and receive results directly within Epic workflows. The integration addresses the 'Integration Bottleneck' that has historically required long, expensive IT projects, reducing time, cost, and complexity for lab-EHR connectivity.
• Preeclampsia FoundationminorStrategic or Co-development Partner · 12 May 2026Collaboration to deliver educational resources about preeclampsia directly to pregnant and postpartum women through MyChart accounts, addressing critical knowledge gaps as only 8% of new mothers could correctly name all major symptoms despite 60% having risk factors.
• NeoGenomicscoreTechnology or Integration · 25 April 2026Integration of NeoGenomics' oncology testing portfolio into Epic Aura, enabling oncologists and health systems across the U.S. to order solid tumor and hematologic malignancy tests and view results directly within the Epic EHR system. This could ease adoption barriers and support scaling of liquid biopsy and molecular residual disease testing.
• Washington State GovernmentcoreTechnology or Integration · 24 April 2026Washington state implementing unified Epic EHR system across Department of Social and Health Services, Health Care Authority, and Department of Corrections with $48M budget allocated this fiscal year, expected to go live by 2028.
• GRAILcoreTechnology or Integration · 7 April 2026Collaboration to integrate the Galleri multi-cancer early detection test into Epic's electronic health record platform, enabling approximately 450 health systems to order and access test results within existing clinical workflows. Implementation planning began in Q1 2026 with broad availability expected by year-end.
• Amazon Web Services (AWS)coreTechnology or Integration · 5 March 2026Amazon Connect Health, an agentic AI system for healthcare workflows, integrates natively with Epic as the largest U.S. electronic health records system. The integration enables patient call handling, clinical documentation, and automated billing code generation directly within Epic workflows.
• Sutter HealthminorStrategic or Co-development Partner · 11 February 2026Partnership with OpenEvidence to integrate AI-powered clinical decision support within Epic's EHR, enabling physicians to quickly access relevant medical guidelines and studies through natural language searches within existing clinical workflows.
• BillionToOnecoreTechnology or Integration · 15 January 2026Collaboration to integrate BillionToOne's prenatal and oncology testing portfolio into Epic's EHR system. The integration enables clinicians to order UNITY Complete prenatal test and Northstar liquid biopsy tests directly within Epic, with discrete test results flowing back to support clinical decision support.
• HumanacoreStrategic or Co-development Partner · 18 November 2025Collaboration to develop new features to automate insurance verification and patient check-in, targeting Medicare Advantage members. The initial rollout affects 800,000 Humana members and aims to reduce administrative burdens and improve data accuracy.
• InvitaecoreTechnology or Integration · 25 September 2025Genetic tests from Invitae available through Epic's Aura platform, building on successful prior deployment of Invitae testing integration that demonstrated demand for genetic testing within Epic workflows.
• MicrosoftcoreTechnology or Integration · 19 August 2025Collaboration with Microsoft on AI charting development, combining Microsoft's AI capabilities with Epic's EHR platform. Epic expanded its AI suite including Art (AI scribe), Emmie (patient assistant), and Penny (revenue cycle) with Microsoft supporting AI charting capabilities.
• AbbottcoreTechnology or Integration · 29 April 2025Partnership to integrate data from Abbott's Libre CGM (continuous glucose monitoring) systems into Epic's EHR system in the U.S., enhancing workflow efficiency by providing healthcare providers with immediate glucose data within existing clinical systems.

Scale indicators16 records

Recent moves7 records

Expansion highlights6 records

Others

• Amazon Web Services (AWS): AWS is a core infrastructure partner hosting Epic workloads and, with Amazon Connect Health, a participant in Epic-integrated agentic AI for call handling and clinical documentation. It is comparable as a cloud and AI platform enabling Epic's expansion rather than competing with the EHR itself.

Direct peers

• Oracle Health (formerly Cerner): Oracle Health is Epic's largest direct competitor in the U.S. acute care EHR market, serving major hospital systems with a comparable enterprise EHR platform. The two companies compete head-to-head for large health system contracts and have overlapping footprints in academic medical centers, making Oracle Health the closest functional peer.
• Veradigm (Allscripts): Veradigm (formerly Allscripts) offers acute care and ambulatory EHR solutions competing with Epic across hospital systems and large physician practices. Its TouchWorks and Sunrise platforms overlap directly with Epic's clinical and revenue cycle offerings.
• NextGen Healthcare: NextGen Healthcare provides ambulatory EHR and practice management software for specialty practices and mid-sized physician groups. It competes with Epic's ambulatory and specialty modules, particularly for community-based practices not yet consolidated into large Epic-using health systems.
• eClinicalWorks: eClinicalWorks is a major ambulatory EHR vendor serving thousands of physician practices with cloud-based solutions. It is directly comparable on ambulatory EHR functionality and competes for the same community clinic and independent practice segments Epic targets outside its core academic and large-system footprint.
• athenahealth: athenahealth is a leading ambulatory EHR and practice management platform serving physician practices and outpatient groups. While Epic leads in acute care and athenahealth leads in ambulatory, both compete for large integrated delivery networks and overlapping segments of the U.S. healthcare IT market.
• MEDITECH: MEDITECH is a long-standing EHR vendor competing in the acute care and ambulatory markets, often selected by community hospitals seeking lower-cost alternatives to Epic. It is directly comparable on core EHR functionality and target customer segments, though it lacks Epic's Cosmos-scale data network.

Emerging players

• Microsoft (Nuance / DAX): Microsoft's Nuance DAX Copilot is a leading ambient AI scribe competing directly with Epic's Art, and Microsoft is also a strategic partner on AI charting. It is comparable as an AI clinical documentation layer that increasingly runs alongside or against Epic's native ambient AI suite.
• Abridge: Abridge is a venture-backed AI ambient scribe company rapidly adopted by health systems, including Epic customers. It competes head-to-head with Epic's Art for clinical documentation and represents a best-of-breed alternative that could pressure Epic's native AI monetization.

Broad incumbents

• GE Healthcare: GE Healthcare is a broad incumbent in healthcare technology spanning imaging, monitoring, and clinical workflow software. While not a pure EHR competitor, its enterprise clinical offerings overlap with Epic's hospital footprint and represent an alternative suite for large integrated delivery networks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Customer concentration

• LinkedInlinkedin.com/company/epic1979

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Epic