Hope House & Ty Gobaith

What Hope House & Ty Gobaith does

Hope House & Ty Gobaith is a UK-registered non-profit children's hospice charity (charity number 1003859, company number 2588103) operating two hospice sites: Hope House in Oswestry, Shropshire and Tŷ Gobaith in Conwy, North Wales. Founded in 1995, it delivers hospice and palliative care, respite stays, community nursing, therapy (physiotherapy, sensory play), and BACP-accredited bereavement counselling to 750+ families of children with life-threatening conditions across Shropshire, Cheshire, North Wales, and Mid Wales. Reported annual outputs include 265 children cared for, 1,684 therapy sessions, and 863 counselling sessions. The organization is regulated by the Care Quality Commission in England and Healthcare Inspectorate Wales in Wales, both of which have issued positive inspection reports.

The charity's revenue model is diversified and donation-led. Statutory government funding covers approximately two months of the £10 million annual operating cost; the remaining ten months are funded by public donations, legacy gifts (which the charity states provide up to half of all care delivered), a weekly £1 lottery, corporate and community fundraising events (Mount Kilimanjaro trek, Shrewsbury 10K, Summer Ball, £50 Challenge), and Gift Aid reclaims. A retail network of 14 charity shops across Shropshire, Cheshire, and Wales generates nearly £1 million annually and functions as both a fundraising channel and a community engagement footprint, including a differentiated sub-brand ('Vibe') in Chester. Two wholly-owned subsidiaries — Hope House (Trading) Ltd. and Hope House (Lottery) Ltd. — house the retail and lottery operations respectively.

The technology stack is conventional for a UK charity of this scale: Mailchimp for email marketing, Google Analytics for web analytics, JustGiving for online fundraising pages, eDirectDebit for recurring donations, and standard retail point-of-sale systems. No proprietary software, AI/ML systems, or unique technical platforms are disclosed. Distribution is regional and place-based, centred on the two hospice facilities and the 14 physical shops; digital channels (LinkedIn, Facebook, Instagram, TikTok, website) serve awareness, donation capture, and event recruitment rather than service delivery. A recent Charity of the Year 2026 partnership with the Shropshire Business Growth Group indicates active deepening of corporate fundraising within the existing catchment.

Name

Hope House & Ty Gobaith

Legal name

Hope House Children's Hospices

Website

https://hopehouse.org.uk

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Hope House & Ty Gobaith is a UK children's hospice charity operating two hospice sites in Oswestry and Conwy, providing palliative care, respite, therapy, and bereavement counselling to 750+ families across Shropshire, Cheshire, and Wales, funded through donations, 14 charity shops, lottery, and legacies.

Ownership category

akta.pro rank

Product category

Children's Hospice and Palliative Care Services

NAICS

Home Health Care Services (62161), Other Residential Care Facilities (62399), Other Individual and Family Services (624190), Other Residential Care Facilities (623990)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Pediatric Hospice & Palliative Care (HLADAHAI)

akta.pro secondary industries

Pediatric Hospice & Palliative In-Home Care (HSABAFAE), Hospice & Palliative Respite Care (HSABAGAG), Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL)

Keywords

• Children's hospice care
• Paediatric palliative care
• Bereavement counselling
• Charity retail shops
• Community fundraising

Headquarters

HQ city

Oswestry

HQ country

United Kingdom

HQ region

Europe

Offices16 records

Markets served

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Statutory/Funded Care: Government funding covers approximately two months of annual operating costs. The remaining ten months are dependent on public support and donations.
2. Charity Retail Shops: 14 charity shops across Shropshire, Cheshire, and Wales raise nearly £1 million annually. Shops sell donated pre-loved items including clothing, books, furniture, accessories, and bric-a-brac.
3. Lottery: Weekly lottery at £1 per entry providing regular recurring revenue from supporters.
4. Donations and Fundraising: One-time and regular donations, fundraising events (Mount Kilimanjaro trek, Shrewsbury 10K, Summer Ball, Wing Walk, Eat Cake events), corporate fundraising, and community challenges such as the £50 Challenge.
5. Legacies and Gifts in Wills: Gifts in wills provide up to half of all care provided. Legacy giving is a significant revenue stream.
6. Gift Aid: Tax reclaims on eligible donations boost contribution values by 25%. Retail Gift Aid scheme adds 25% value to donated goods sold.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Hope House & Ty Gobaith provides free hospice and palliative care to children with life-threatening conditions and their families across Shropshire, Cheshire, and Wales. Core services include in-patient hospice stays at two locations (Hope House in Oswestry and Tŷ Gobaith in Conwy), community nursing in family homes, respite stays, bereavement counselling accredited by BACP, and therapy sessions such as physiotherapy and sensory play.

Product overview

Hope House Children's Hospices operates as a dual-hospice charity organization running Hope House in Oswestry (England) and Tŷ Gobaith in Conwy (North Wales). The core service portfolio centers on providing professional hospice care and support for children with life-threatening conditions, encompassing in-patient hospice care, community nursing services, bereavement counselling (BACP accredited), and therapy sessions. The organization supplements its care services with charitable retail operations (14 shops generating nearly £1 million annually), a weekly lottery program, and diverse fundraising activities including the £50 Challenge business program and individual appeals like Callum's Appeal. Support is extended through respite stays, family referrals, and legacy giving programs.

Differentiator

Problem solved

Functional benefit

Brands

• Hope House Shops: Charity retail shops selling donated goods to raise funds, located across Shropshire, Cheshire, and Wales. The shops include regular shops and pop-up locations.
• Vibe (Chester Shop)
• Callum's Appeal

Products and services

• Hope House Children's Hospice In-patient hospice care facility in Oswestry providing professional care and support for children with life-threatening conditions and their families.
• Tŷ Gobaith Children's Hospice Children's hospice in Conwy, North Wales offering specialist care services including respite stays, community nursing, and bereavement support with Welsh-language provision.
• Community Nursing Services Nursing care provided in family homes and community settings, helping children with life-threatening conditions live at home with appropriate clinical support.
• Bereavement Support and Counselling Emotional support and counselling services for families both during a child's illness and after bereavement, accredited by the British Association for Counselling and Psychotherapy.
• Therapy Services Therapy services including physiotherapy and sensory play, helping children with life-threatening conditions. In 2023/24 the charity delivered 1,684 therapy sessions.
• Respite Stays Short break stays at the hospices giving families a break from caring responsibilities while children enjoy engaging activities in a safe environment.
• Charity Retail Shops 14 charity shops across Shropshire, Cheshire and Wales selling donated goods (clothing, books, furniture, accessories, bric-a-brac) to raise vital funds for hospice services, generating nearly £1 million annually.
• Hope House Lottery Weekly lottery programme at £1 per entry where players can win prizes while supporting the hospice, providing regular recurring revenue from supporters.
• Family Referral Services Pathway for healthcare professionals and families to refer children for hospice services, with clear criteria and support for making referrals.

Quantifiable outcome

• 265 children cared for annually with vital family support
• +4 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

One partnership is on record.

• Shropshire Business Growth GroupcoreGTM or Marketing Partner · 28 October 2025The Shropshire Business Growth Group announced Hope House and Tŷ Gobaith as its Charity of the Year for 12 months, recognizing their vital care for seriously ill children. The group plans to support the charity through donations and visits, strengthening community engagement and partnership.

Scale indicators9 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Acorns Children's Hospice Trust: UK children's hospice charity operating three hospices in the West Midlands and Gloucestershire with comparable palliative, respite, and bereavement services funded through donations, retail, and lottery. Closest peer to Hope House's model of multi-site pediatric hospice care, community nursing, and shop-based fundraising.
• Claire House Children's Hospice: Northwest England children's hospice serving Merseyside, Cheshire, and North Wales with hospice, community, and bereavement services funded by donations, shops, and lottery. Directly comparable to Hope House given overlapping Cheshire/North Wales geography and analogous funding architecture.
• East Anglia's Children's Hospices (EACH): Children's hospice charity operating three hospices across East Anglia offering care, counselling, and family support funded by voluntary income. Peer in scope, scale (~£10M+ operating cost), and operating model to Hope House.
• Helen & Douglas House: Oxford-based children's hospice providing specialist palliative, respite, and bereavement care funded by voluntary donations. Direct operational peer to Hope House at the single/multi-site pediatric hospice level, with comparable care portfolio and donation-led funding model.
• Martin House Children's Hospice: Children's hospice in Yorkshire providing care for children with life-limiting conditions and family support across the North of England. Closely comparable pediatric hospice peer with similar CQC-regulated operating model and donation/retail/lottery funding mix.
• Noah's Ark Children's Hospice: North London children's hospice providing hospice-at-home, family support, and bereavement services funded largely by voluntary income. Peer in pediatric hospice operations with comparable community nursing emphasis and donation-led model.
• Chestnut Tree House Children's Hospice: East Sussex-based children's hospice serving Sussex and South East England, with hospice, community, and bereavement care funded by donations and shops. UK children's hospice peer with overlapping service breadth, retail fundraising scale, and geographic service-area model.
• Shooting Star Children's Hospices: Surrey-based children's hospice charity operating two hospices (Christopher's in Guildford and Shooting Star House in Hampton) with hospice-at-home and family support services. Closely comparable in scale and dual-site operating model; both rely on donations, retail, and lottery income.
• Rainbows Hospice for Children and Young People: East Midlands children's hospice in Loughborough providing palliative, respite, and bereavement care for children and young people. Direct peer in pediatric hospice operations and donation/retail/lottery funding architecture.

Broad incumbents

• Together for Short Lives: UK-wide umbrella and membership body for children's palliative care providers, including hospice members. Not a direct competitor for service delivery, but a sector coordinator and policy advocate with analogous beneficiary population; relevant comparison for Hope House's mission scope and regulatory positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HopeHouseandTyGobaith
• LinkedInlinkedin.com/company/hopehouseandtygobaith
• Instagraminstagram.com/hopehousetygobaith
• TikToktiktok.com/@hopehousetygobaith
• Xx.com/HHTGhospices

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope House & Ty Gobaith