Procom

What Procom does

Procom is a privately-held IT staffing and workforce solutions provider founded in 1978 (one source cites 1980) and headquartered in Toronto, Ontario. The company operates across 15 office locations spanning 8 Canadian cities (Toronto, Vancouver, Calgary, Edmonton, Ottawa, Montreal, Quebec City, Kitchener-Waterloo) and 5 US metros (Austin, Chicago, Dallas, Houston, Indianapolis, Raleigh), serving enterprise clients, mid-market firms, technology professionals, and government entities throughout North America.

The company's offering is organized into two service lines. Consulting Services comprises contract staffing, direct hire, global talent (cross-border hiring), and IT consulting. Workforce Solutions includes Employer of Record (EOR), Agent of Record (AOR), and Direct Sourcing — managed-service offerings that handle compliance, payroll, onboarding, and private talent pool development for pre-identified contingent workers. Technology infrastructure centers on the proprietary MyProcom portal, which provides clients with real-time visibility into shortlists, timesheet approval, invoicing, and contract extensions, and on AI-powered candidate-to-job matching using keyword and machine-learning techniques. Procom also markets dedicated talent specializations across 15 technology domains (AI, Big Data, Cybersecurity, DevOps & Cloud, Java, Oracle, SAP, Salesforce, ServiceNow, Workday, Dayforce, Dynamics 365, Epic, Guidewire, Project Managers) and serves 12 industry verticals including banking, insurance, energy, healthcare, retail, government, gaming, semiconductor, and telecommunications.

Procom's revenue model is multi-stream. Contract staffing generates revenue via hourly bill rates and margins on contractor wages; direct hire is monetized through percentage-based placement fees; EOR/AOR and Direct Sourcing are billed as managed-service subscriptions, typically on a monthly cadence. Distribution is driven by dedicated enterprise field sales teams organized regionally, an inside sales operation for mid-market accounts, and the self-serve MyProcom portal for contractors and clients. The company claims a +81 NPS score, a 72-hour average time-to-shortlist for priority roles, and 100% compliant AOR/EOR onboarding. Procom holds federal Canadian procurement arrangements (SPICT, SPTS, SAT, ProServices) through its Ottawa office, supporting federal government IT staffing contracts.

Name

Procom

Legal name

Procom Consultants Group Ltd.

Website

https://procom.ca

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Procom is a privately-held North American IT staffing and workforce solutions provider founded in 1978 and headquartered in Toronto. The company delivers contract staffing, direct hire, EOR/AOR, and direct sourcing across 15 technology specializations and 12 industry verticals via 15 offices.

Ownership category

akta.pro rank

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices15 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Contract Staffing Services: Placement of skilled IT contractors for organizations needing to scale quickly without long-term commitment. Revenue generated through hourly bill rates and margins on contractor wages.
2. Direct Hire / Permanent Placement: Placement of full-time professionals. Revenue generated through percentage-based placement fees.
3. Employer of Record (EOR): Handles seamless onboarding, compliance, payroll, and administration for pre-identified contingent talent. Revenue generated through service fees.
4. Agent of Record (AOR): Engagement, onboarding, and support for pre-identified independent contractors. Revenue generated through service fees.
5. Global Talent / Cross-Border Hiring: Access to vetted tech talent and management of cross-border hiring with compliance support across jurisdictions.
6. Direct Sourcing: Building private talent pools from known candidates to reduce time-to-fill and cost. Revenue generated through service fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Procom is an IT staffing and workforce solutions company that places technology contractors and permanent professionals with enterprises across North America. It operates two core service lines: Consulting Services (contract staffing, direct hire, global talent, and IT consulting) and Workforce Solutions (Employer of Record, Agent of Record, and Direct Sourcing). The company supports 15 technology specializations and 12 industry verticals, and delivers workforce management through its proprietary MyProcom Talent Hub portal.

Product overview

Procom is an IT staffing and workforce solutions company offering two core service lines: Consulting Services (contract staffing, direct hire, global talent, and IT consulting) and Workforce Solutions (Employer of Record, Agent of Record, and Direct Sourcing). The company operates the MyProcom talent hub platform for real-time workforce management. Procom specializes in placing talent across 15 technology specializations including AI, Big Data, Cybersecurity, DevOps & Cloud, Java, Oracle, SAP, Salesforce, ServiceNow, Workday, Dayforce, Dynamics 365, Epic, Guidewire, and Project Managers. The company serves 12 industries: Automotive, Banking, Insurance, Life Sciences, Energy & Utilities, Gaming, Government, Healthcare, Professional Services, Retail, Semiconductor, and Telecommunications.

Differentiator

Problem solved

Functional benefit

Products and services

• Contract Staffing Placement of skilled IT contractors to scale teams quickly without long-term commitment, billed at hourly rates across North American enterprises and government agencies.
• Direct Hire Full-time permanent placement of technology professionals with skills aligned to client team needs, priced via percentage-based placement fees with transparent cost breakdown.
• Global Talent Access to vetted technology talent and management of cross-border hiring with compliance support across jurisdictions for organizations needing nearshore or international IT capacity.
• IT Consulting Engagement of technology experts to lead or support digital transformation initiatives for enterprise clients.
• Employer of Record (EOR) Handles seamless onboarding, compliance, payroll, and administration for pre-identified contingent talent on behalf of client organizations, billed via monthly managed service fees.
• Agent of Record (AOR) Engagement, onboarding, and ongoing support for pre-identified independent contractors, with compliance and classification handled by Procom on behalf of clients.
• Direct Sourcing Builds private talent pools from known candidates to reduce time-to-fill and cost for clients with recurring technology hiring needs.
• MyProcom Talent Hub Proprietary client and contractor portal providing real-time visibility into hiring progress, costs, and results. Clients can review pre-screened candidate shortlists, extend contracts, approve timesheets, manage expenses, and access real-time reporting and invoicing; contractors can browse jobs, submit applications, and manage profiles.

Quantifiable outcome

• 72-hour average time to shortlist candidates for priority roles
• +3 more outcomes

Named customers27 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature2 records

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• TEKsystems: TEKsystems is the IT staffing arm of Allegis Group and one of the largest IT talent services providers in North America. It competes directly with Procom in IT contract staffing, managed services, and serving enterprise clients across financial services, government, and technology.
• Insight Global: Insight Global is a leading North American IT and engineering staffing firm placing contract and direct hire talent across enterprise clients. It is the closest direct competitor to Procom in terms of IT-focused services, Fortune 500 client base, and multi-office North American footprint.
• Kforce: Kforce is a North American staffing firm specializing in technology and finance placements, offering contract and direct hire services. It is comparable to Procom in mid-market IT staffing focus and enterprise client engagements.
• Apex Systems: Apex Systems is an IT staffing and workforce solutions provider placing technology professionals across North America. It directly competes with Procom in contract and direct hire IT placements and shares a similar enterprise client base in financial services and government.

Broad incumbents

• ManpowerGroup: ManpowerGroup is a global staffing leader with IT and digital workforce offerings through ManpowerGroup Talent Solutions. It is comparable to Procom as a broad-based staffing incumbent but operates at much larger scale across multiple geographies and disciplines.
• Randstad North America: Randstad is one of the world's largest staffing firms with substantial North American IT staffing operations through its Randstad Technologies division. It is a broader incumbent that competes with Procom across enterprise IT staffing while also offering non-IT staffing globally.
• Robert Half International: Robert Half is one of the world's largest specialized staffing firms with a dedicated IT staffing division placing contract and permanent technology professionals across North America. It is a broader incumbent offering finance, administrative, and legal staffing alongside IT, with much larger scale than Procom.
• Kelly Services: Kelly Services is a global staffing provider with a dedicated Kelly OCG division serving IT and engineering workforce needs. It is a broader incumbent with comparable IT staffing offerings but a much wider portfolio spanning administrative, scientific, and educational staffing.
• Hays North America: Hays is a global recruitment firm with a significant North American IT contracting and direct hire practice. It is comparable to Procom as a multi-specialty IT recruiter while also serving broader professional disciplines globally.

Emerging players

• Mondo Staffing: Mondo is a specialized IT staffing and digital workforce solutions firm focused on technology, creative, and marketing talent. It is an emerging player with overlapping specialty talent focus areas (AI, cloud, ERP platforms) and similar SMB-to-mid-market IT staffing positioning to Procom.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ProcomServices
• LinkedInlinkedin.com/company/procom-services
• Xx.com/procomjobs
• Facebookfacebook.com/ProcomConsultantsGroup

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Procom