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HAI Group

Full company profile

uuid00064zi

Namestring
HAI Group
Legal namestring
HAI Group, Inc.
Company typeenum
Private
Founded yearint
1986
Short descriptiontext

HAI Group is a private mutual insurance carrier that provides property and casualty insurance, risk control services, professional training, and housing research to public and affordable housing authorities across the United States, operating through subsidiaries HARRG and HAPI.

Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
101–250
akta.pro rankint
HeadquartersCheshire, United States
HQ citystring
Cheshire
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
public housing insurance, property casualty insurance, affordable housing insurance, risk management services, housing training certification
Industry3 codes
1Affordable & Subsidized Housing Property Management (LIHTC, Section 8)
CodeBPAJAFADPrimaryYes
2Multifamily (Apartment) Property Management
CodeBPAJAGADPrimaryNo
3Affordable Housing Property Management
CodeBPAJAGAJPrimaryNo
NAICS code1 code
  • Real Estate Property Managers53131
SIC code1 code
  • Fire, Marine & Casualty Insurance6331
Product category
Specialty Insurance (Public and Affordable Housing)
Social media profiles2 records
GTM motion2 records

Each record includes

Type, Description, Source

Revenue model3 records
1Property and Casualty Insurance
TypeSubscription Recurring
Description

HAI Group generates primary revenue through property and casualty insurance premiums for public and affordable housing providers. The company operates as a risk retention group (Housing Authority Risk Retention Group - HARRG) and Housing Authority Property Insurance (HAPI), providing specialized coverage tailored to the multifamily affordable housing industry.

haigroup.com
2Training and Certification Services
TypeSubscription Recurring
Description

Revenue generated from professional training courses, certifications, and the Housing Training Institute platform for multifamily housing professionals.

haigroup.com
3Risk Control Services
TypeProfessional Services
Description

Services including onsite surveys, training requests, and risk management consulting provided to housing agencies.

haigroup.com
Marketing channels6 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels3 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Pricing details1 tier
1Custom insurance programs tailored to housing organization needs
ModelOtherBilling cadenceAnnual
Notes

Pricing is customized based on organization size, risk profile, coverage requirements, and portfolio characteristics. No public pricing tiers available - quotes provided upon request through the Request a Quote form.

haigroup.com
GTM typeB2B
B2B
Offering typeServices
Services
Core offering1 text field

HAI Group is the nation's leading provider of property and casualty insurance to the U.S. multifamily affordable housing industry, operating through Housing Authority Risk Retention Group (HARRG) and Housing Authority Property Insurance (HAPI). The company delivers specialized insurance coverage for public and affordable housing providers, complemented by risk control programs, the Housing Training Institute certification platform, and research/data resources including the National Housing Preservation Database.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 4 values shown
  • Net Promoter Score of 72 - considered excellent within the insurance industry and beyond
+3 more records
Product overview1 text field

HAI Group operates as the nation's leading provider of property and casualty insurance to the multifamily affordable housing industry. The company offers an integrated platform approach combining insurance products (Public Housing Insurance, Affordable Housing Insurance, and Claims services) with complementary Risk Control Programs (including Business Continuity Planner and Risk Management Awards), the Housing Training Institute for professional certifications, and Research and Data resources (Housing Research, National Housing Preservation Database, and Affordable Housing Preservation Toolkit). This multi-product ecosystem provides housing agencies with comprehensive support spanning coverage, risk management, training, and data intelligence.

Product and service9 records
1Public Housing Insurance
2Affordable Housing Insurance
CategoryInsurance
Description

Specialized insurance programs designed for affordable housing providers, addressing the unique risks and exposures of the multifamily affordable housing industry.

3Insurance for Agents and Brokers
CategoryInsurance
Description

Insurance products and support services for insurance agents and brokers working with public and affordable housing clients.

4Claims
CategoryInsurance
Description

Claims management and processing services for policyholders, facilitating smooth handling of insurance claims.

5Risk Control Programs
CategoryRisk Management
Description

Risk management services including request training, onsite surveys, business continuity planning, and upcoming programs and events to help housing agencies safeguard their assets.

6Housing Training Institute
CategoryTraining and Certification
Description

Professional training and certification platform for multifamily housing professionals, offering courses, certifications, and a comprehensive training catalog for housing professionals across the United States.

7National Housing Preservation Database
CategoryResearch and Data
Description

Proprietary database providing data on housing preservation opportunities and resources across the United States.

8Affordable Housing Preservation Toolkit
CategoryResearch and Data
Description

Resource toolkit designed to support affordable housing preservation efforts.

9Loss Prevention Fund
CategoryRisk Management
Description

Competitive fund allocating financial support to qualifying housing agencies for implementing proactive safety measures and enhancing risk control strategies.

Scale indicator5 records

Each record includes

Type, Value, Description, Source

Recent move5 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeOthers
Description

Alliant is one of the largest U.S. insurance brokerages with a recognized public and affordable housing practice; comparable as a distribution-side peer that competes for the same end customers via carrier partner relationships.

TypeOthers
Description

USI is a top national insurance brokerage with a property & casualty practice that includes affordable housing clients; comparable as a broker-side ecosystem participant that aggregates demand and influences carrier selection for HAI Group's target customers.

TypeOthers
Description

NAHRO is the national membership and training association for housing authorities and redevelopment officials; comparable as an adjacent ecosystem player providing training/certification and convening services that overlap with HAI Group's Housing Training Institute and Risk Management Awards functions.

TypeOthers
Description

National Housing Law Project is a leading nonprofit focused on affordable housing policy and preservation — comparable as an adjacent ecosystem participant whose mission (preserving affordable housing) aligns with HAI Group's data and research offerings (National Housing Preservation Database, Preservation Toolkit).

TypeBroad incumbent
Description

The Hanover writes habitational and commercial property lines including multifamily housing; comparable as a mid-size broad P&C incumbent serving parts of the affordable housing and property insurance market that overlap with HAI Group's customer base.

TypeBroad incumbent
Description

Markel is a specialty P&C insurer that targets niche commercial segments including real estate and habitational risks; comparable because it competes for the same affordable-housing-adjacent specialty underwriting opportunities with a similar specialty-line focus.

TypeOthers
Description

Heffernan is a large independent insurance brokerage with a dedicated affordable housing practice and broker distribution into the same housing authority buyer base HAI Group serves; comparable as a channel-partner style ecosystem participant rather than a direct carrier competitor.

TypeBroad incumbent
Description

Assurant is a broad P&C and specialty insurance incumbent that offers multifamily and rental housing coverage as part of a wider portfolio; comparable because it serves overlapping customer types (property owners, managers) in the multifamily housing insurance market.

TypeBroad incumbent
Description

Liberty Mutual is a top-tier broad P&C carrier that underwrites affordable and multifamily housing risks through specialty programs; comparable as a broader incumbent competing for the same housing authority and affordable-housing-owner accounts.

TypeDirect peer
Description

Philadelphia Insurance Companies (a Tokio Marine Group company) is the most direct peer — it writes a habitational insurance product line that explicitly covers public and affordable housing organizations, multifamily portfolios, and HUD-related exposures with comparable coverages and broker distribution model.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat6 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers7 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment4 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile3 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

AI maturity
App detail

Has app

Feature4 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles2 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries3 records

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

Compliance1 record

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

HAI Group

Specialty Insurance (Public and Affordable Housing)housingcenter.com

HAI Group is a private mutual insurance carrier that provides property and casualty insurance, risk control services, professional training, and housing research to public and affordable housing authorities across the United States, operating through subsidiaries HARRG and HAPI.

HAI Group firmographics

Firmographics
Name
HAI Group
Legal name
HAI Group, Inc.
Website
https://housingcenter.com
Company type
Private
Founded year
1986
Operating status
Operating
Headcount range
101–250 employees
Short description
HAI Group is a private mutual insurance carrier that provides property and casualty insurance, risk control services, professional training, and housing research to public and affordable housing authorities across the United States, operating through subsidiaries HARRG and HAPI.
Ownership category
akta.pro rank

HAI Group industry classification

Industry
Product category
Specialty Insurance (Public and Affordable Housing)
NAICS
Real Estate Property Managers (53131)
SIC
Fire, Marine & Casualty Insurance (6331)
akta.pro primary industry
Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD)
akta.pro secondary industries
Multifamily (Apartment) Property Management (BPAJAGAD), Affordable Housing Property Management (BPAJAGAJ)

Keywords

  • Public housing insurance
  • Property casualty insurance
  • Affordable housing insurance
  • Risk management services
  • Housing training certification

Where HAI Group is headquartered

Location

Headquarters

HQ city
Cheshire
HQ country
United States
HQ region
North America

Offices1 record

Markets served

HAI Group business model

Business model
GTM type
B2B
Offering type
Services
Cost components
Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

  1. Property and Casualty Insurance: HAI Group generates primary revenue through property and casualty insurance premiums for public and affordable housing providers. The company operates as a risk retention group (Housing Authority Risk Retention Group - HARRG) and Housing Authority Property Insurance (HAPI), providing specialized coverage tailored to the multifamily affordable housing industry.
  2. Training and Certification Services: Revenue generated from professional training courses, certifications, and the Housing Training Institute platform for multifamily housing professionals.
  3. Risk Control Services: Services including onsite surveys, training requests, and risk management consulting provided to housing agencies.

Pricing tiers

ModelBillingPrice
OtherAnnualCustom insurance programs tailored to housing organization needs

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

HAI Group product offering

Product offering

Core offering

HAI Group is the nation's leading provider of property and casualty insurance to the U.S. multifamily affordable housing industry, operating through Housing Authority Risk Retention Group (HARRG) and Housing Authority Property Insurance (HAPI). The company delivers specialized insurance coverage for public and affordable housing providers, complemented by risk control programs, the Housing Training Institute certification platform, and research/data resources including the National Housing Preservation Database.

Product overview

HAI Group operates as the nation's leading provider of property and casualty insurance to the multifamily affordable housing industry. The company offers an integrated platform approach combining insurance products (Public Housing Insurance, Affordable Housing Insurance, and Claims services) with complementary Risk Control Programs (including Business Continuity Planner and Risk Management Awards), the Housing Training Institute for professional certifications, and Research and Data resources (Housing Research, National Housing Preservation Database, and Affordable Housing Preservation Toolkit). This multi-product ecosystem provides housing agencies with comprehensive support spanning coverage, risk management, training, and data intelligence.

Differentiator

Problem solved

Functional benefit

Products and services

  • Public Housing Insurance
  • Affordable Housing Insurance Specialized insurance programs designed for affordable housing providers, addressing the unique risks and exposures of the multifamily affordable housing industry.
  • Insurance for Agents and Brokers Insurance products and support services for insurance agents and brokers working with public and affordable housing clients.
  • Claims Claims management and processing services for policyholders, facilitating smooth handling of insurance claims.
  • Risk Control Programs Risk management services including request training, onsite surveys, business continuity planning, and upcoming programs and events to help housing agencies safeguard their assets.
  • Housing Training Institute Professional training and certification platform for multifamily housing professionals, offering courses, certifications, and a comprehensive training catalog for housing professionals across the United States.
  • National Housing Preservation Database Proprietary database providing data on housing preservation opportunities and resources across the United States.
  • Affordable Housing Preservation Toolkit Resource toolkit designed to support affordable housing preservation efforts.
  • Loss Prevention Fund Competitive fund allocating financial support to qualifying housing agencies for implementing proactive safety measures and enhancing risk control strategies.

Quantifiable outcome

  • Net Promoter Score of 72 - considered excellent within the insurance industry and beyond
  • +3 more outcomes

Companies that use HAI Group

Customer profile

Named customers7 records

Segments4 records

Ideal customer profiles3 records

HAI Group technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

HAI Group partnerships and signals

Strategic signal

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

HAI Group competitors and assessment

Company assessment

Others

  • Alliant Insurance Services: Alliant is one of the largest U.S. insurance brokerages with a recognized public and affordable housing practice; comparable as a distribution-side peer that competes for the same end customers via carrier partner relationships.
  • USI Insurance Services: USI is a top national insurance brokerage with a property & casualty practice that includes affordable housing clients; comparable as a broker-side ecosystem participant that aggregates demand and influences carrier selection for HAI Group's target customers.
  • National Association of Housing and Redevelopment Officials (NAHRO): NAHRO is the national membership and training association for housing authorities and redevelopment officials; comparable as an adjacent ecosystem player providing training/certification and convening services that overlap with HAI Group's Housing Training Institute and Risk Management Awards functions.
  • National Housing Law Project: National Housing Law Project is a leading nonprofit focused on affordable housing policy and preservation — comparable as an adjacent ecosystem participant whose mission (preserving affordable housing) aligns with HAI Group's data and research offerings (National Housing Preservation Database, Preservation Toolkit).
  • Heffernan Insurance Brokers: Heffernan is a large independent insurance brokerage with a dedicated affordable housing practice and broker distribution into the same housing authority buyer base HAI Group serves; comparable as a channel-partner style ecosystem participant rather than a direct carrier competitor.

Broad incumbents

  • The Hanover Insurance Group: The Hanover writes habitational and commercial property lines including multifamily housing; comparable as a mid-size broad P&C incumbent serving parts of the affordable housing and property insurance market that overlap with HAI Group's customer base.
  • Markel Corporation: Markel is a specialty P&C insurer that targets niche commercial segments including real estate and habitational risks; comparable because it competes for the same affordable-housing-adjacent specialty underwriting opportunities with a similar specialty-line focus.
  • Assurant: Assurant is a broad P&C and specialty insurance incumbent that offers multifamily and rental housing coverage as part of a wider portfolio; comparable because it serves overlapping customer types (property owners, managers) in the multifamily housing insurance market.
  • Liberty Mutual Insurance: Liberty Mutual is a top-tier broad P&C carrier that underwrites affordable and multifamily housing risks through specialty programs; comparable as a broader incumbent competing for the same housing authority and affordable-housing-owner accounts.

Direct peers

  • Philadelphia Insurance Companies: Philadelphia Insurance Companies (a Tokio Marine Group company) is the most direct peer — it writes a habitational insurance product line that explicitly covers public and affordable housing organizations, multifamily portfolios, and HUD-related exposures with comparable coverages and broker distribution model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

HAI Group social profiles

Digital presence

HAI Group compliance and trust

Trust signal

Compliance1 record

HAI Group financial estimates

Financial estimate

Revenue estimate

Valuation estimate

HAI Group leadership team

Management profile

Number of profiles

Profiles2 records

HAI Group subsidiaries and ownership

Company hierarchy

Subsidiaries3 records

HAI Group funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

HAI Group M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about HAI Group

What does HAI Group do?

HAI Group is the nation's leading provider of property and casualty insurance to the U.S. multifamily affordable housing industry, operating through Housing Authority Risk Retention Group (HARRG) and Housing Authority Property Insurance (HAPI). The company delivers specialized insurance coverage for public and affordable housing providers, complemented by risk control programs, the Housing Training Institute certification platform, and research/data resources including the National Housing Preservation Database.

Is HAI Group a public or private company?

HAI Group is a private company. It is classified as unknown and is currently operating.

When was HAI Group founded?

HAI Group was founded in 1986. It employs 101 to 250 people.

Where is HAI Group based?

HAI Group is headquartered in Cheshire, United States, in the North America region.

How does HAI Group make money?

Three revenue lines are on record. Property and Casualty Insurance is the primary driver. The others are training and Certification Services and risk Control Services.

Who are HAI Group's main competitors?

Others on record are Alliant Insurance Services, USI Insurance Services, National Association of Housing and Redevelopment Officials (NAHRO), National Housing Law Project and Heffernan Insurance Brokers. Broad incumbents are The Hanover Insurance Group, Markel Corporation, Assurant and Liberty Mutual Insurance. Philadelphia Insurance Companies is listed as a direct peer.

Does HAI Group have an API?

No public API is recorded for HAI Group.

What industry is HAI Group in?

HAI Group's product category is Specialty Insurance (Public and Affordable Housing). Its primary akta.pro industry code is BPAJAFAD, Affordable & Subsidized Housing Property Management (LIHTC, Section 8), with a secondary code of BPAJAGAD, Multifamily (Apartment) Property Management. Its NAICS code is 53131 and its SIC code is 6331.

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Live signals
Third NewsHAI Group Honored as the Leading Public Housing Insurance Provider for 2026HAI Group has been designated as the 2026 Public and Affordable Housing Insurance Service Company of the Year by the Real Estate Business Review. The recognition highlights the company's four-decade commitment to providing specialized insurance, risk management tools, and community development resources to public housing entities across the United States.PR NewswireHAI Group Named 2026 Public and Affordable Housing Insurance Service Company of the YearHAI Group has been named the 2026 Public and Affordable Housing Insurance Service Company of the Year by Real Estate Business Review. This recognition highlights the company's nearly 40-year commitment to providing specialized insurance, risk management, and training solutions to public and affordable housing organizations across the United States.PR NewswireHAI Group Renames Training Arm, Reinforces Multifamily Education for Insurance AgentsHAI Group has renamed its training division from HAI Group Online Training to the HAI Group Housing Training Institute, reflecting three decades of evolution in multifamily housing education. The institute, established in 1994, provides on-demand and instructor-led courses to public housing authorities, affordable housing providers, insurance agents, and other multifamily professionals covering asset management, regulatory compliance, and risk management. The rebranding maintains existing course offerings and service levels while updating the brand to match the program's expanded scope.PR NewswireHAI Group Launches Housing Training Institute, Renaming Longstanding Multifamily Training PlatformHAI Group has renamed its longstanding multifamily housing training platform to the HAI Group Housing Training Institute to better reflect its evolution and expanded offerings. The platform continues to provide professional training and certification courses for multifamily housing professionals across the United States.CentricconsultingData Analytics Consulting ServicesCentric is a data analytics consulting firm that offers services including data modernization, artificial intelligence integration, and governance to help clients solve business problems. The company highlights its experience in the insurance sector through its Insurance Analytics Platform (IAP) and cites HAI Group as a client for whom it established a data warehouse.PR NewswireHAI Group Upgraded to A+ (Superior) Financial Strength Rating by AM BestHAI Group, the nation's leading property-casualty insurance provider for public and affordable housing, has been upgraded by AM Best to A+ (Superior) financial strength rating from A (Excellent). AM Best cited the company's sustained improvement in underwriting results since 2017, strong operating profitability, robust investment income, and disciplined expense management as key drivers of the upgrade, which places HAI Group among just six captives globally to hold an A+ rating. The company's leadership stated the upgrade reflects organizational discipline and positions it to continue delivering insurance solutions to the public and affordable housing industry.PR NewswireHAI Group Named One of the Best Places to Work in Connecticut by the Hartford Business JournalHAI Group, a property-casualty insurance organization serving public and affordable housing providers, has been named one of the Best Places to Work in Connecticut for 2025 by the Hartford Business Journal in collaboration with Workforce Research Group. The recognition highlights the company's culture built on respect, trust, and shared purpose, as well as its employee-focused benefits including wellness initiatives and professional development opportunities. Final rankings will be announced at an awards dinner in March.HaigroupNavigating Contractor Partnerships: Strategies for Identifying and Minimizing Project RisksAn HAI Group article outlines risk-management strategies for affordable housing organizations partnering with contractors on redevelopment or renovation projects. It covers team roles, contract management, contractor qualifications, bonds, additional insured status, indemnification, dispute resolution, and monitoring via Gantt charts and progress payments.GlobeNewswireHAI Group Selects BetterviewHAI Group selected Betterview's Remote Property Intelligence Platform to strengthen property underwriting. The platform provides property condition data, including a Roof Spotlight Index, to help underwriters select risks and reduce inspection costs. Betterview's co-founder said the technology will benefit the affordable housing community.