CTI Digital
CTI Digital is a Manchester-based full-service digital agency founded in 2003, delivering web design, digital marketing, and AI strategy services to enterprise, government, and consumer brand clients across the United Kingdom via a 150+ specialist team.
- Company typePrivate
- Founded2003
- HeadquartersManchester, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What CTI Digital does
CTI Digital is a Manchester-based full-service digital agency founded in 2003 that delivers web design and build, digital marketing, and strategic innovation services to enterprise organisations, government bodies, and established consumer brands in the United Kingdom. The firm operates three core practice areas: Web Design and Build (CMS websites, eCommerce platforms, mobile and web apps, UX/UI design, conversion rate optimisation, and hosting), Digital Marketing (paid media, content, SEO and GEO/AI visibility, analytics, email/CRM, social media, influencer marketing, and creative services), and Strategy and Innovation (AI strategy and consulting, digital transformation, technology selection, interactive experiences in AR/VR, and bespoke AI training). Its technology stack centres on Drupal CMS and Adobe Commerce integration, supplemented by a proprietary Voyager design system and integrations with Salesforce and HubSpot.
The business runs on a professional services revenue model combining fixed-price project engagements, time-and-materials work, retainer arrangements, and strategic Pathfinder consulting workshops. An Innovation Accelerator Fund offers matched investment for client innovation projects in exchange for case study rights. The agency holds ISO 9001:2015 quality management certification, ISO 27001 information security certification, and Cyber Essentials accreditation. In June 2026 the company launched a proprietary Sovereign AI Platform hosted on owned Nublue infrastructure, providing clients with private AI environments under full data and IP governance. The 150+ specialist team operates from headquarters in Manchester and a secondary office in Lancaster, having delivered more than 1,800 Drupal websites over 22 years.
CTI Digital sits within the CTI Holdings Group alongside operating subsidiaries including Nublue (hosting and private AI infrastructure), Supercharged Commerce (e-commerce), Silverchip, Ixis, Worship Agency, Mosquito Digital, and Stardotstar. Notable long-tenured client engagements include The Donkey Sanctuary (since 2011) and Little Greene (since 2015), alongside VisitBritain, British Council, Chester Zoo, Mind, Aldermore Bank, Astonish, Vileda, Polyflor, Great Ormond Street Hospital, Arts Council England, London Transport Museum, Hill Dickinson, and Ordnance Survey. Documented case study outcomes include 232% digital revenue growth for Little Greene, 215% order increase for Astonish, £5.9m additional revenue and £393 ROI per £1 spent for Aldermore Bank, 306% sales growth for Vileda, and 150% onsite engagement increase for Right at Home.
CTI Digital firmographics
Firmographics- Name
- CTI Digital
- Legal name
- CTI Digital Limited
- Website
- https://ctidigital.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CTI Digital is a Manchester-based full-service digital agency founded in 2003, delivering web design, digital marketing, and AI strategy services to enterprise, government, and consumer brand clients across the United Kingdom via a 150+ specialist team.
- Ownership category
- akta.pro rank
CTI Digital industry classification
Industry- Product category
- Digital Agency Services
- NAICS
- Custom Computer Programming Services (541511), Advertising, Public Relations, and Related Services (5418)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Marketing Automation Platforms & Services (BPAFAFAC)
Keywords
Where CTI Digital is headquartered
LocationHeadquarters
- HQ city
- Manchester
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
CTI Digital business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Digital Agency Services: Project-based professional services including web design and build, digital marketing campaigns, digital transformation consulting, and AI implementation. Revenue generated through fixed-price projects, time-and-materials engagements, and retainer arrangements for ongoing work.
- AI Strategy & Training: Bespoke innovation workshops and AI training programmes delivered to marketing teams. Modules include discovery & baselining, pain-point discovery, practical enablement, and quarterly L&D updates.
- Technology Selection Consulting: Technology agnostic advisory services helping organisations choose right solutions. Includes technical discovery, requirements documentation, stakeholder alignment, and implementation roadmaps.
- Pathfinder Workshops: Strategic consulting sessions designed to set direction of digital strategy. Three-stage workshop approach including futurespective, metric prioritisation, and opportunity mapping.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Outcome Based/ Performance | Project-based | Innovation Accelerator Fund - matched investment programme |
Go-to-market motion3 records
Distribution channels3 records
Marketing channels10 records
CTI Digital product offering
Product offeringCore offering
CTI Digital is a Manchester-based full-service digital agency that delivers web design and build, digital marketing, and strategy and innovation services. The agency specialises in Drupal-based CMS and eCommerce implementations, SEO and GEO/AI visibility, paid media, social and influencer marketing, UX/UI design, CRO, and AI strategy and training, with an internal sovereign AI platform for private AI delivery to regulated and brand-conscious clients.
Product overview
CTI Digital is a Manchester-based full-service digital agency offering a comprehensive portfolio of services organized into three core practice areas: Web Design & Build (covering CMS, eCommerce, mobile apps, hosting, UX design, and CRO), Digital Marketing (encompassing paid media, content, SEO/GEO, analytics, email/CRM, and social/influencer), and Strategy & Innovation (including AI strategy, digital transformation, technology selection, interactive experiences, and AI training). The agency differentiates through specialized offerings including an AI Studio for generative content, a Drupal partnership with dedicated upgrade services, and the Pathfinder consulting methodology. The agency employs 150+ specialists and has delivered 1800+ Drupal websites across 22 years of operation.
Differentiator
Problem solved
Functional benefit
Products and services
- Web Design & Build
Quantifiable outcome
- 232% increase in digital revenue for Little Greene
- +8 more outcomes
Companies that use CTI Digital
Customer profileNamed customers19 records
Segments5 records
Ideal customer profiles4 records
CTI Digital technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability9 records
Feature5 records
CTI Digital partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- NubluecoreNublue operates the infrastructure for CTI Digital's sovereign AI platform. Part of the CTI Holdings Group, Nublue provides private hosting environments enabling complete control over data and AI governance. This integration creates an end-to-end proposition for organisations exploring private and sovereign AI solutions.
- Project Airscope Bidco LimitedcoreParent company within CTI Holdings Group structure, referenced in privacy policy as part of corporate group for data sharing purposes.
- Drupal AssociationcoreLong-standing Drupal partner since 2003 with 22 years of Drupal experience and 1,800+ Drupal websites launched. Accredited Drupal design, build, and hosting services with expertise in Drupal 10 and 11 upgrades.
Scale indicators13 records
Recent moves6 records
Expansion highlights6 records
CTI Digital competitors and assessment
Company assessmentDirect peers
- Promet Source: Drupal and web development agency with similar end-to-end delivery capabilities including strategy, design, development, and support. Comparable on platform specialization and project-led model.
- Valtech: Global digital transformation agency offering strategy, experience design, commerce, and platform engineering. Comparable to CTI on digital transformation, Adobe Commerce, and enterprise platform delivery.
- TPXimpact: UK-based digital transformation consultancy serving public and private sector with similar combinations of design, engineering, and data services. Comparable on UK enterprise/government client focus.
- Kin + Carta: UK-headquartered global digital transformation consultancy with strategy, technology, and data practices. Closely comparable on UK roots, enterprise digital transformation, and platform engineering.
- Theorem: Drupal-focused digital agency with deep platform specialization and AI-enabled services. Closely comparable to CTI Digital on Drupal delivery muscle, US enterprise focus, and AI/implementation offering.
- Lullabot: Long-standing Drupal strategy, design, and engineering agency with comparable platform depth and enterprise client base. Direct competitor for large-scale Drupal modernization engagements.
Broad incumbents
- DEPT: Large global digital agency with marketing, technology, and commerce capabilities following its acquisition of MMT Digital (a UK Drupal peer). Overlaps with CTI on web build, digital marketing, and AI services at greater scale.
- Merkle: Global data-driven digital performance marketing agency within dentsu. Comparable on digital marketing, CRM/email, and SEO services for enterprise clients at significantly larger scale.
- VML: Global creative and digital agency formed from Wunderman Thompson and VMLY&R. Comparable on full-service digital, brand, content, and commerce capabilities for enterprise clients.
- Accenture Song: Global digital creative, technology, and consulting practice within Accenture. Overlaps with CTI on digital transformation, commerce, and AI strategy at enterprise scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
CTI Digital social profiles
Digital presenceCTI Digital compliance and trust
Trust signalCompliance3 records
CTI Digital financial estimates
Financial estimateRevenue estimate
Valuation estimate
CTI Digital leadership team
Management profileNumber of profiles
Profiles7 records
CTI Digital subsidiaries and ownership
Company hierarchySubsidiaries7 records
CTI Digital funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CTI Digital M&A and investment
M&A and investmentM&A3 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CTI Digital
What does CTI Digital do?
CTI Digital is a Manchester-based full-service digital agency that delivers web design and build, digital marketing, and strategy and innovation services. The agency specialises in Drupal-based CMS and eCommerce implementations, SEO and GEO/AI visibility, paid media, social and influencer marketing, UX/UI design, CRO, and AI strategy and training, with an internal sovereign AI platform for private AI delivery to regulated and brand-conscious clients.
Is CTI Digital a public or private company?
CTI Digital is a private company. It is classified as management employee owned and is currently operating.
When was CTI Digital founded?
CTI Digital was founded in 2003. It employs 101 to 250 people.
Where is CTI Digital based?
CTI Digital is headquartered in Manchester, United Kingdom, in the Europe region.
How does CTI Digital make money?
Four revenue lines are on record. Digital Agency Services are the primary driver. The others are AI Strategy & Training, technology Selection Consulting and pathfinder Workshops.
Who are CTI Digital's main competitors?
Direct peers on record are Promet Source, Valtech, TPXimpact, Kin + Carta, Theorem and Lullabot. Broad incumbents are DEPT, Merkle, VML and Accenture Song.
Does CTI Digital have an API?
No public API is recorded for CTI Digital.
What industry is CTI Digital in?
CTI Digital's product category is Digital Agency Services. Its primary akta.pro industry code is BPAFAFAC, Marketing Automation Platforms & Services. Its NAICS code is 541511 and its SIC code is 7370.