CTI Digital

What CTI Digital does

CTI Digital is a Manchester-based full-service digital agency founded in 2003 that delivers web design and build, digital marketing, and strategic innovation services to enterprise organisations, government bodies, and established consumer brands in the United Kingdom. The firm operates three core practice areas: Web Design and Build (CMS websites, eCommerce platforms, mobile and web apps, UX/UI design, conversion rate optimisation, and hosting), Digital Marketing (paid media, content, SEO and GEO/AI visibility, analytics, email/CRM, social media, influencer marketing, and creative services), and Strategy and Innovation (AI strategy and consulting, digital transformation, technology selection, interactive experiences in AR/VR, and bespoke AI training). Its technology stack centres on Drupal CMS and Adobe Commerce integration, supplemented by a proprietary Voyager design system and integrations with Salesforce and HubSpot.

The business runs on a professional services revenue model combining fixed-price project engagements, time-and-materials work, retainer arrangements, and strategic Pathfinder consulting workshops. An Innovation Accelerator Fund offers matched investment for client innovation projects in exchange for case study rights. The agency holds ISO 9001:2015 quality management certification, ISO 27001 information security certification, and Cyber Essentials accreditation. In June 2026 the company launched a proprietary Sovereign AI Platform hosted on owned Nublue infrastructure, providing clients with private AI environments under full data and IP governance. The 150+ specialist team operates from headquarters in Manchester and a secondary office in Lancaster, having delivered more than 1,800 Drupal websites over 22 years.

CTI Digital sits within the CTI Holdings Group alongside operating subsidiaries including Nublue (hosting and private AI infrastructure), Supercharged Commerce (e-commerce), Silverchip, Ixis, Worship Agency, Mosquito Digital, and Stardotstar. Notable long-tenured client engagements include The Donkey Sanctuary (since 2011) and Little Greene (since 2015), alongside VisitBritain, British Council, Chester Zoo, Mind, Aldermore Bank, Astonish, Vileda, Polyflor, Great Ormond Street Hospital, Arts Council England, London Transport Museum, Hill Dickinson, and Ordnance Survey. Documented case study outcomes include 232% digital revenue growth for Little Greene, 215% order increase for Astonish, £5.9m additional revenue and £393 ROI per £1 spent for Aldermore Bank, 306% sales growth for Vileda, and 150% onsite engagement increase for Right at Home.

Name

CTI Digital

Legal name

CTI Digital Limited

Website

https://ctidigital.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

101–250 employees

Short description

CTI Digital is a Manchester-based full-service digital agency founded in 2003, delivering web design, digital marketing, and AI strategy services to enterprise, government, and consumer brand clients across the United Kingdom via a 150+ specialist team.

Ownership category

akta.pro rank

Product category

Digital Agency Services

NAICS

Custom Computer Programming Services (541511), Advertising, Public Relations, and Related Services (5418)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Marketing Automation Platforms & Services (BPAFAFAC)

Keywords

• Digital marketing agency
• Web design services
• Drupal development
• Digital transformation consulting
• AI strategy services

Headquarters

HQ city

Manchester

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Digital Agency Services: Project-based professional services including web design and build, digital marketing campaigns, digital transformation consulting, and AI implementation. Revenue generated through fixed-price projects, time-and-materials engagements, and retainer arrangements for ongoing work.
2. AI Strategy & Training: Bespoke innovation workshops and AI training programmes delivered to marketing teams. Modules include discovery & baselining, pain-point discovery, practical enablement, and quarterly L&D updates.
3. Technology Selection Consulting: Technology agnostic advisory services helping organisations choose right solutions. Includes technical discovery, requirements documentation, stakeholder alignment, and implementation roadmaps.
4. Pathfinder Workshops: Strategic consulting sessions designed to set direction of digital strategy. Three-stage workshop approach including futurespective, metric prioritisation, and opportunity mapping.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels10 records

Core offering

CTI Digital is a Manchester-based full-service digital agency that delivers web design and build, digital marketing, and strategy and innovation services. The agency specialises in Drupal-based CMS and eCommerce implementations, SEO and GEO/AI visibility, paid media, social and influencer marketing, UX/UI design, CRO, and AI strategy and training, with an internal sovereign AI platform for private AI delivery to regulated and brand-conscious clients.

Product overview

CTI Digital is a Manchester-based full-service digital agency offering a comprehensive portfolio of services organized into three core practice areas: Web Design & Build (covering CMS, eCommerce, mobile apps, hosting, UX design, and CRO), Digital Marketing (encompassing paid media, content, SEO/GEO, analytics, email/CRM, and social/influencer), and Strategy & Innovation (including AI strategy, digital transformation, technology selection, interactive experiences, and AI training). The agency differentiates through specialized offerings including an AI Studio for generative content, a Drupal partnership with dedicated upgrade services, and the Pathfinder consulting methodology. The agency employs 150+ specialists and has delivered 1800+ Drupal websites across 22 years of operation.

Differentiator

Problem solved

Functional benefit

Products and services

• Web Design & Build

Quantifiable outcome

• 232% increase in digital revenue for Little Greene
• +8 more outcomes

Named customers19 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability9 records

Feature5 records

Partnerships

Three partnerships are on record, tiered core.

• NubluecoreTechnology or IntegrationNublue operates the infrastructure for CTI Digital's sovereign AI platform. Part of the CTI Holdings Group, Nublue provides private hosting environments enabling complete control over data and AI governance. This integration creates an end-to-end proposition for organisations exploring private and sovereign AI solutions.
• Project Airscope Bidco LimitedcoreOthersParent company within CTI Holdings Group structure, referenced in privacy policy as part of corporate group for data sharing purposes.
• Drupal AssociationcoreTechnology or IntegrationLong-standing Drupal partner since 2003 with 22 years of Drupal experience and 1,800+ Drupal websites launched. Accredited Drupal design, build, and hosting services with expertise in Drupal 10 and 11 upgrades.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Promet Source: Drupal and web development agency with similar end-to-end delivery capabilities including strategy, design, development, and support. Comparable on platform specialization and project-led model.
• Valtech: Global digital transformation agency offering strategy, experience design, commerce, and platform engineering. Comparable to CTI on digital transformation, Adobe Commerce, and enterprise platform delivery.
• TPXimpact: UK-based digital transformation consultancy serving public and private sector with similar combinations of design, engineering, and data services. Comparable on UK enterprise/government client focus.
• Kin + Carta: UK-headquartered global digital transformation consultancy with strategy, technology, and data practices. Closely comparable on UK roots, enterprise digital transformation, and platform engineering.
• Theorem: Drupal-focused digital agency with deep platform specialization and AI-enabled services. Closely comparable to CTI Digital on Drupal delivery muscle, US enterprise focus, and AI/implementation offering.
• Lullabot: Long-standing Drupal strategy, design, and engineering agency with comparable platform depth and enterprise client base. Direct competitor for large-scale Drupal modernization engagements.

Broad incumbents

• DEPT: Large global digital agency with marketing, technology, and commerce capabilities following its acquisition of MMT Digital (a UK Drupal peer). Overlaps with CTI on web build, digital marketing, and AI services at greater scale.
• Merkle: Global data-driven digital performance marketing agency within dentsu. Comparable on digital marketing, CRM/email, and SEO services for enterprise clients at significantly larger scale.
• VML: Global creative and digital agency formed from Wunderman Thompson and VMLY&R. Comparable on full-service digital, brand, content, and commerce capabilities for enterprise clients.
• Accenture Song: Global digital creative, technology, and consulting practice within Accenture. Overlaps with CTI on digital transformation, commerce, and AI strategy at enterprise scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cti-digital
• Xx.com/ctidigitaluk

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A3 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CTI Digital