Community Health Care

What Community Health Care does

Community Health Care, Inc. (CHC) is a private, nonprofit Federally Qualified Health Center (FQHC) founded in 1975 and headquartered at 500 W River Drive, Davenport, Iowa, serving the Quad Cities region spanning Iowa and Illinois. CHC operates a 10-location clinical network delivering an integrated care model that bundles primary medical care (Adult Medicine, Pediatrics, Chronic Disease Management, Express Care), general and pediatric dentistry, behavioral health, OB/GYN and women's health, on-site pharmacy, laboratory, WIC nutrition services, school-based health, and homeless outreach under one organizational umbrella. It also runs dedicated community-outreach programs serving homeless adults and children, and a Pain Management Clinic. Care is delivered in person across physical sites and virtually via the iConnect telehealth platform built on OTTO Health technology. Per HRSA Community Health Quality Recognition data, CHC is the only Iowa health center to earn four 2024 CHQR badges and has maintained Joint Commission accreditation continuously since 1999.

The digital infrastructure supporting patient access consists of the MyChart patient portal (licensed through OCHIN) for online records, appointment management, prescription refills, and bill payment, plus the iConnect virtual clinic for telehealth visits; both are available via web and mobile app. The underlying technology is third-party supplied rather than proprietary. Patient engagement is driven through community partnerships with local hospitals, schools, and emergency rooms, plus organic social media presence across Facebook, Instagram, X, and LinkedIn.

CHC's revenue model blends patient service fees (Medicaid, Medicare, private insurance, and sliding-fee self-pay), approximately 15% of operating budget from federal Section 330 grant funding via HRSA, on-site pharmacy transaction revenue, and tax-deductible charitable donations. The organization is governed by a board of directors with the FQHC-required 51% patient representation and serves nearly 50,000 unique patients annually (over 12% of the Quad Cities population) with more than 130,000 appointments, including care delivered in Spanish, Vietnamese, and over 20 additional languages via translation services.

Name

Community Health Care

Legal name

Community Health Care, Inc.

Website

https://chcqca.org

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

251–500 employees

Short description

Community Health Care, Inc. is a nonprofit Federally Qualified Health Center founded in 1975 in Davenport, Iowa, operating 10 clinics across the Quad Cities to deliver integrated medical, dental, behavioral health, OB/GYN, pharmacy, WIC, and school-based care to nearly 50,000 largely underserved patients annually.

Ownership category

akta.pro rank

Product category

Community Health Center Services (Federally Qualified Health Center)

NAICS

Ambulatory Health Care Services (621), Offices of Other Health Practitioners (6213), Health Care and Social Assistance (62)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Public Health & Health Equity Organizations (BPAGACAL)

Keywords

• Community health services
• Primary medical care
• Dental health services
• Behavioral health care
• Telehealth services

Headquarters

HQ city

Davenport

HQ country

United States

HQ region

North America

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Service Fees: Revenue from patient services including medical, dental, and behavioral health visits. Accepts Medicaid, Medicare, private insurance, and self-pay patients.
2. Government Grants (Section 330): Federal grant funding through the HRSA Health Center Program, representing approximately 15% of operating budget.
3. Pharmacy Services: On-site pharmacy services for established patients with lower-cost prescription drugs.
4. Donations: Tax-deductible charitable contributions from individuals and organizations supporting the FQHC mission.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Community Health Care, Inc. (CHC) is a Federally Qualified Health Center that delivers comprehensive primary medical care, dental, behavioral health, OB/GYN, pharmacy, laboratory, and chiropractic services directly to patients across 10 clinic locations in the Quad Cities region of Iowa and Illinois. Services are supported by the MyChart patient portal and the iConnect Telehealth platform for virtual visits, the School-Based Health Program operating on-site in schools, and the WIC supplemental nutrition program. The Sliding Fee Program enables CHC to serve all patients regardless of insurance status or ability to pay.

Product overview

Community Health Care, Inc. (CHC) is a Federally Qualified Health Center (FQHC) operating as a comprehensive, multi-service healthcare delivery organization. The organization offers an integrated care model centered around primary care medical services (Adult Medicine, Pediatrics, Chronic Disease Management, Express Care), Dental Services, Behavioral Health, OB/GYN and Women's Health, and Pharmacy and Laboratory services. These clinical services are supported by digital platforms including the MyChart Patient Portal for online access and bill payment, and the iConnect Telehealth platform for virtual appointments. Additional programs include a School-Based Health Program delivering care directly in schools, the WIC (Women, Infants, and Children) nutrition program, Community Outreach and Homeless Services, and Mobile Care Services. CHC also operates an Express Care Clinic and Pain Management Clinic. The organization has achieved Patient Centered Medical Home recognition and holds multiple HRSA Community Health Quality Recognition badges.

Differentiator

Problem solved

Functional benefit

Brands

• CHC iConnect: Telehealth virtual care service offering primary care appointments via video, available to new and established CHC patients for adult medicine, pediatrics, OB/GYN, behavioral health, and dental emergency care.
• School-Based Health Program
• WIC Program

Products and services

• Medical Services Primary care services for adults and children including Adult Medicine, Pediatrics, Chronic Disease Management, Immunizations, Physicals, Family Planning, Well Checks, and Express Care for acute needs, delivered at CHC clinic locations.
• Dental Services General and pediatric dentistry at three dental clinic locations, including exams, cavity fillings, cleanings, preventative sealants, tooth extractions, fluoride treatments, emergency walk-ins, and specialty referrals.
• Behavioral Health Services Counseling and psychiatry services for adults and youth, including assessment and intervention, depression/anxiety/alcohol/drug abuse screenings, behavioral problem management, and follow-up care with in-person and telehealth visit options.
• OB/GYN and Women's Health Services Obstetrics, gynecology, prenatal care, birth control, high-risk pregnancies, ultrasounds, infertility treatment and referrals, women's health exams, Title X Family Planning, STD testing and treatment, HIV testing and counseling, and menopause health needs at Edgerton and Moline Clinics.
• Pharmacy Services On-site pharmacy services for established CHC patients offering prescription drugs at reduced costs and access to the Sliding Fee Program for qualifying patients, with pharmacy locations at Davenport, Moline, and Rock Island clinics.
• Laboratory Services On-site labs at all CHC clinics for quick and convenient testing, with additional testing sent to partnering laboratories in the community.
• Pain Management Clinic Pain management services provided as part of CHC's comprehensive medical care offering.
• iConnect Telehealth Virtual telehealth appointment service powered by OTTO Health enabling remote primary care consultations for new and established patients across Adult Medicine, Pediatrics, OB/GYN, Behavioral Health, and Dental Emergency Care.
• School-Based Health Program Health services delivered directly in 11 participating schools in Davenport and East Moline, providing pediatric care, behavioral health, dental, pharmacy, and lab access to students without requiring them to leave school premises.
• Women, Infants, and Children (WIC) Program Supplemental nutrition program providing food benefits, healthcare referrals, nutrition education, breastfeeding support, and free lead screenings for low-income pregnant, breastfeeding, and postpartum women, infants, and children up to age five.
• Community Outreach and Homeless Services Outreach clinic services at 902 W 4th Street, Davenport for homeless individuals including nearly 250 homeless children and 893 homeless adults annually, providing care regardless of ability to pay.
• Mobile Care Services Mobile health services providing care outside traditional clinic settings to increase accessibility for patients across the Quad Cities region.
• MyChart Patient Portal Online patient portal powered by OCHIN enabling patients to view health records, check in for appointments, request medication refills, pay bills, view statements, and securely message care teams, available via web and mobile app (iOS and Android) at mychart.ochin.org/chcqca/.
• Billing and Payment Services Billing statement payment through the MyChart patient portal for services after October 2023, with a legacy Bill Pay system for older statements and billing assistance available by phone at (563) 327-2071.

Quantifiable outcome

• Nearly 50,000 patients served annually, representing more than 12 percent of Quad City's population
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• OTTO HealthcoreTechnology or IntegrationOTTO Health is the technology platform powering CHC's iConnect virtual telehealth clinic. The partnership enables CHC to deliver virtual appointments for primary care, pediatrics, OB/GYN, behavioral health, and dental emergency services, expanding access to care for patients in the Quad Cities region.
• OCHINcoreTechnology or IntegrationOCHIN provides the MyChart patient portal technology used by CHC for secure online health information access, appointment scheduling, medication refills, and bill payment.
• National Association of Community Health Centers (NACHC)minorOthersCHC maintains membership in NACHC, a national organization representing and supporting community health centers across the United States.
• Iowa Primary Care Association (IPCA)minorOthersCHC maintains membership in IPCA, the state association representing and supporting Federally Qualified Health Centers in Iowa.
• Illinois Primary Health Care Association (IPHCA)minorOthersCHC maintains membership in IPHCA, the state association representing and supporting Federally Qualified Health Centers in Illinois.
• Quad Cities ChamberminorOthersCHC maintains membership in the Quad Cities Chamber, supporting regional business community engagement and economic development.
• Quad City Health Initiative / Be Healthy QCminorOthersCHC participates in local health initiatives focused on improving community health outcomes in the Quad Cities region.
• The Project of the Quad CitiescoreStrategic or Co-development PartnerCHC operates a clinic location at The Project of the Quad Cities facility at 4101 John Deere Road, providing integrated health services at this community partner location.
• Together QC CoalitionminorOthersCHC participates in the QC COVID-19 Coalition, a collaborative effort to minimize the risk of community spread of COVID-19 in the Quad Cities region.

Scale indicators15 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• UnityPoint Health: Major regional health system operating hospitals and clinics across Iowa and Illinois, including the Quad Cities — broader incumbent competitor for primary care patients and workforce.
• Genesis Health System: Regional health system serving the Quad Cities with hospitals and outpatient services — overlapping primary care footprint and competing for insured patient segments.

Direct peers

• Heartland Health Centers: Illinois-based FQHC network offering medical, dental, and behavioral health services to underserved communities — comparable peer serving a similar Medicaid/uninsured patient population in a neighboring state.
• Erie Family Health Centers: Chicago-area FQHC providing comprehensive primary care, dental, and behavioral health with sliding-fee access — comparable multi-site community health center model with similar payer mix.
• Family Health Centers of San Diego: Large multi-site FQHC providing integrated primary care, dental, behavioral, and enabling services with a sliding-fee scale — relevant scaled peer for benchmarking operations and quality performance.
• Primary Health Care, Inc. Iowa-based Federally Qualified Health Center offering primary medical, dental, behavioral health, and pharmacy services to underserved populations — directly comparable to CHC in mission, services, and patient mix.
• Healthy Connections, Inc. Midwest FQHC network offering medical, dental, behavioral health, and pharmacy services on a sliding-fee basis — directly comparable multi-site community health center model.
• Community Health Centers of Southeastern Iowa: Regional Iowa FQHC operating multiple clinic sites with a similar integrated medical, dental, and behavioral health model for Medicaid and uninsured patients — a close operational and demographic peer.

Others

• National Association of Community Health Centers (NACHC): National membership and advocacy organization for FQHCs — ecosystem/industry-association peer relevant to CHC's regulatory positioning and policy exposure.
• Iowa Primary Care Association: State association representing Iowa FQHCs, of which CHC is a member — provides peer benchmarking, advocacy, and operational support relevant to CHC's strategic positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/commhealthqc
• Facebookfacebook.com/communityhealthcareinc/?ref=bookmarks
• LinkedInlinkedin.com/company/community-health-care-inc-/about/?viewAsMember=true
• Instagraminstagram.com/chcqca

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Health Care