SmartSights
SmartSights provides operational intelligence software for industrial environments, connecting SCADA, HMI, DCS, and historian systems to deliver alarm notification, analytics, automated reporting, and mobile monitoring for manufacturers, water utilities, oil and gas operators, food and beverage producers, and life sciences firms.
- Company typePrivate
- Founded1974
- HeadquartersAustin, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What SmartSights does
SmartSights is a private, PE-backed (Capstreet) industrial software company headquartered in Austin, Texas, with additional offices in Boston and Grenoble, France. It provides an operational intelligence platform for industrial and process environments, connecting to over 80 data sources including PLCs, HMIs, SCADA systems, DCS platforms, historians, and databases via native connectors and OPC standards. The platform is delivered as a modular suite of products: WIN-911 for autonomous alarm notification across voice, SMS, email, and Microsoft Teams; XLReporter for automated real-time and historical reporting; ABLE, a no-code/low-code analytics engine using regression modeling and AI-assisted root-cause analysis; Peer for collaborative issue management; OneView for consolidated KPI dashboards; and SmartSights Mobile for iOS and Android monitoring. The company was formed through the merger of WIN-911 and SyTech and added Sage Clarity in September 2024 to deepen its manufacturing analytics footprint.
The company sells primarily to enterprise customers across five vertical markets — water and wastewater, oil and gas, food and beverage, discrete and process manufacturing, and life sciences — citing penetration in 90% of the Fortune Manufacturing 100 and 9 of 10 leading life sciences organizations. Revenue is generated through tiered software subscriptions (Basic, Pro, Ultimate) plus professional services delivered through what the company describes as the world's largest network of system integrators and distributors. Distribution is hybrid: direct enterprise field sales augmented by the global SI/distributor channel and a self-serve free-trial entry point. The product set is integrated with the dominant industrial control platforms (Schneider Electric/Wonderware, AVEVA, Rockwell, Emerson, GE Digital, Inductive Automation) and holds SOC 1, SOC 2 Type 1 and Type 2, and FDA 21 CFR Part 11 certifications, supporting deployment in regulated pharmaceutical and food and beverage environments.
SmartSights firmographics
Firmographics- Name
- SmartSights
- Legal name
- SmartSights
- Website
- https://smartsights.com
- Company type
- Private
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- SmartSights provides operational intelligence software for industrial environments, connecting SCADA, HMI, DCS, and historian systems to deliver alarm notification, analytics, automated reporting, and mobile monitoring for manufacturers, water utilities, oil and gas operators, food and beverage producers, and life sciences firms.
- Ownership category
- akta.pro rank
SmartSights industry classification
Industry- Product category
- Industrial Automation Software
- NAICS
- Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Smart Building Software Platforms (IWMS/CAFM Integration, Digital Twin, Command Center) (BPABAGAG)
Keywords
Where SmartSights is headquartered
LocationHeadquarters
- HQ city
- Austin
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
SmartSights business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Software Subscriptions: Annual or multi-year software subscription licenses for the SmartSights operational intelligence platform, including WIN-911, XLReporter, ABLE, OneView, and Peer. Tiered subscription levels (Basic, Pro, Ultimate) provide feature differentiation and scalability.
- Professional Services: Implementation, training, and consulting services delivered through the global network of system integrators and distributors to support deployment and optimization of the platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Basic subscription tier for core operational intelligence capabilities |
| Subscription | Annual | Pro subscription tier with enhanced features and capabilities |
| Subscription | Multi-year contract | Ultimate subscription tier with full platform capabilities |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
SmartSights product offering
Product offeringCore offering
SmartSights provides an operational intelligence software platform that connects to over 80 industrial data sources (PLCs, HMIs, SCADA systems, DCS, databases) and delivers alarm notification, automated reporting, AI-powered analytics, and mobile monitoring for industrial operators. Its modular product suite (WIN-911, XLReporter, ABLE, Peer, OneView, SmartSights Mobile, SmartBundle) enables real-time visibility, proactive alarm management, compliance reporting, and root cause analysis across water/wastewater, oil & gas, food & beverage, manufacturing, and life sciences verticals.
Product overview
SmartSights is an operational intelligence platform that combines a core data collection and analysis engine with modular add-on products. The core SmartSights platform connects to over 80 industrial data sources (PLCs, HMIs, SCADA, DCS, databases) and provides AI-powered DNA analysis and root cause analysis. The product portfolio includes WIN-911 for autonomous alarm notifications (voice, SMS, email, Teams), XLReporter for automated operational reporting, ABLE for AI-driven regression modeling and bottleneck identification, Peer for real-time collaboration, OneView for consolidated dashboards, SmartSights Mobile for mobile monitoring, and SmartBundle for combined WIN-911 and XLReporter functionality. The September 2024 acquisition of Sage Clarity expanded the platform's manufacturing operations intelligence capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- WIN-911: Industrial alarm notification software for remote monitoring and escalation
- XLReporter
- ABLE
- Peer
- OneView
- SmartBundle
- SmartSights Mobile
Products and services
- WIN-911 Autonomous alarm notification software that delivers critical alerts to operators via voice, SMS, email, Microsoft Teams, and mobile push. Integrates natively with SCADA, HMI, and DCS systems to reduce mean time to response for industrial events.
- XLReporter Real-time and historical reporting solution that connects to industrial data sources (data historians, SCADA, databases) and generates scheduled and ad-hoc operational reports. Includes REST API and native Microsoft Teams integration for report distribution.
- ABLE (Adaptive Business Logic Engine) No-code/low-code analytics platform that uses AI-powered regression modeling to identify production bottlenecks, predict equipment failures, and enable rapid development of operational dashboards and data visualization without extensive programming requirements.
- Peer Operations intelligence module for real-time monitoring and Andon-style issue management and resolution, enabling cross-functional teams to track, assign, and resolve operational issues and action items.
- OneView Reporting analytics accelerator that provides unified visibility across multiple data sources, systems, and sites by aggregating KPIs and operational metrics into a single consolidated dashboard.
- SmartSights Mobile Mobile application for iOS and Android that delivers real-time operational updates, push notifications, and alarm alerts to operators and managers in the field from smartphones and smartwatches.
- SmartBundle Bundled offering combining WIN-911 alarm notification and XLReporter reporting capabilities into a unified solution for integrated alarm management and operational reporting for operations and maintenance teams.
- WIN-911 + Peer Integration Integrated solution unifying WIN-911 autonomous notifications with Peer issue management and resolution to combine proactive alerting with collaborative resolution workflows.
Quantifiable outcome
- Significant reduction in response times to critical operational events
- +4 more outcomes
Companies that use SmartSights
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles5 records
SmartSights technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration39 records
AI capability3 records
Feature6 records
SmartSights partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered flagship and core.
- Schneider ElectricflagshipMaster Technology Partner - deep integration with Schneider Electric's Wonderware and industrial automation platform. Recognized as Technology Partner of the Year in 2014 and 2017 for excellence in integration partnership.
- Rockwell AutomationcoreGlobal Technology Partner with deep integration into Rockwell Automation's SCADA and industrial control systems, enabling operational intelligence capabilities for Rockwell's customer base.
- GE DigitalcoreTechnology Partner integrating with GE Digital's industrial IoT platforms and SCADA systems to deliver operational intelligence solutions for GE's customer ecosystem.
- AVEVAcoreTechnology Partner with integration into AVEVA's industrial software portfolio including SCADA, historian, and operations management solutions.
- Inductive AutomationcoreTechnology Partner integrating with Inductive Automation's Ignition SCADA platform to provide operational intelligence and alarm notification capabilities.
- EmersoncoreTechnology Partner with integration into Emerson's DeltaV and Ovation distributed control systems, enabling alarm management and operational intelligence for Emerson's process industry customers.
- Global System Integrators and DistributorsflagshipWorld's largest network of system integrators and distributors providing local deployment, implementation, training, and support services for SmartSights solutions across all vertical markets and geographies.
Scale indicators5 records
Recent moves7 records
Expansion highlights5 records
SmartSights competitors and assessment
Company assessmentDirect peers
- AVEVA: AVEVA provides industrial software including PI System historians, SCADA, and operations management that directly overlaps with SmartSights' operational intelligence platform. They are also a SmartSights integration partner, illustrating direct product overlap in the same customers.
- Aspen Technology (AspenTech): AspenTech provides asset performance management, production optimization, and operational analytics software for process industries (chemicals, oil & gas, pharma) — directly competing with SmartSights' alarm notification, reporting, and analytics capabilities in shared verticals.
- OSIsoft (AVEVA PI System): OSIsoft's PI System is the dominant industrial time-series data infrastructure that SmartSights integrates with. Its historian and event-frame analytics capabilities are a direct substitute for SmartSights' XLReporter and ABLE offerings in many deployments.
- GE Digital (Proficy): GE Digital's Proficy portfolio includes HMI/SCADA (iFIX, CIMPLICITY) and manufacturing analytics. It is a SmartSights technology partner serving overlapping customers in manufacturing and process industries with competing operational intelligence functionality.
Broad incumbents
- Rockwell Automation (FactoryTalk): Rockwell's FactoryTalk suite provides HMI/SCADA, analytics, and reporting as part of a broader automation portfolio. It is simultaneously a SmartSights integration partner and a broad incumbent whose native capabilities could compete directly with SmartSights' modules.
- Schneider Electric (EcoStruxure / Wonderware): Schneider's EcoStruxure platform spans industrial automation, SCADA (Wonderware), and operational analytics. It is a flagship SmartSights partner (Technology Partner of the Year) and a broad incumbent whose platform strategy overlaps with the SmartSights core offering.
- Siemens Digital Industries (WinCC / MindSphere): Siemens provides WinCC SCADA and MindSphere/Insights Hub industrial IoT analytics as part of its broader automation portfolio. SmartSights integrates with Siemens WinCC and competes with Siemens for industrial operational intelligence budgets in shared accounts.
- Emerson (DeltaV / Movilizer): Emerson's DeltaV DCS and broader automation portfolio serve process industry customers in direct overlap with SmartSights' oil & gas, life sciences, and water verticals. Emerson is also a SmartSights integration partner with overlapping alarm management capabilities.
Emerging players
- Inductive Automation (Ignition): Inductive Automation's Ignition is a fast-growing SCADA platform with an expanding analytics and reporting module set. It is a SmartSights technology partner and an emerging competitor whose unified platform approach challenges SmartSights' add-on positioning.
- Seeq Corporation: Seeq provides advanced analytics, AI/ML, and reporting on top of industrial time-series data (PI System, historians) — directly competing with SmartSights ABLE analytics and targeting the same process manufacturing customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
SmartSights social profiles
Digital presenceSmartSights compliance and trust
Trust signalCompliance4 records
SmartSights financial estimates
Financial estimateRevenue estimate
Valuation estimate
SmartSights leadership team
Management profileNumber of profiles
Profiles3 records
SmartSights subsidiaries and ownership
Company hierarchySubsidiaries1 record
SmartSights funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SmartSights M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SmartSights
What does SmartSights do?
SmartSights provides an operational intelligence software platform that connects to over 80 industrial data sources (PLCs, HMIs, SCADA systems, DCS, databases) and delivers alarm notification, automated reporting, AI-powered analytics, and mobile monitoring for industrial operators. Its modular product suite (WIN-911, XLReporter, ABLE, Peer, OneView, SmartSights Mobile, SmartBundle) enables real-time visibility, proactive alarm management, compliance reporting, and root cause analysis across water/wastewater, oil & gas, food & beverage, manufacturing, and life sciences verticals.
Is SmartSights a public or private company?
SmartSights is a private company. It is classified as private equity controlled and is currently operating.
When was SmartSights founded?
SmartSights was founded in 1974. It employs 51 to 100 people.
Where is SmartSights based?
SmartSights is headquartered in Austin, United States, in the North America region.
How does SmartSights make money?
Two revenue lines are on record. Software Subscriptions are the primary driver. The others are professional Services.
Who are SmartSights's main competitors?
Direct peers on record are AVEVA, Aspen Technology (AspenTech), OSIsoft (AVEVA PI System) and GE Digital (Proficy). Broad incumbents are Rockwell Automation (FactoryTalk), Schneider Electric (EcoStruxure / Wonderware), Siemens Digital Industries (WinCC / MindSphere) and Emerson (DeltaV / Movilizer). Emerging players are Inductive Automation (Ignition) and Seeq Corporation.
Does SmartSights have an API?
Yes. SmartSights offers a REST API that enables developers to programmatically access data and build integrations. The API is available for data connectivity and integration purposes.
What industry is SmartSights in?
SmartSights's product category is Industrial Automation Software. Its primary akta.pro industry code is BPABAGAG, Smart Building Software Platforms (IWMS/CAFM Integration, Digital Twin, Command Center). Its NAICS code is 54151 and its SIC code is 7372.