What Lutra does

Lutra is a New Zealand-based specialist provider of water and wastewater treatment software and engineering services, founded in 2006 and headquartered in Lower Hutt. The company combines a proprietary SaaS operations management platform called Infrastructure Data (ID) with deep process engineering consultancy to serve primarily municipal water utilities across New Zealand, Australia, and the UK. Its core platform ingests data from SCADA systems, IoT devices, commercial laboratories, and field teams, and is configurable with modules for compliance reporting, lab sample management, geospatial asset viewing, consents monitoring, alarms, and messaging.

On top of the ID platform, Lutra has built a portfolio of add-on products: the Advanced Process Modules (pre-built analytics for activated sludge, biofilm, chemical consumption, filters, and cyanobacteria), the patented Compass Coagulant Dose Control System, the Advanced Schedule Generator (sample scheduling with route optimization and mobile field tools), LutraLearn (video-based training for non-technical staff), and the License to Operate operator competency system. Lutra also sells engineering services spanning plant design, commissioning, process optimization, and Local Water Done Well reform support.

Lutra generates revenue through three streams: recurring SaaS subscriptions to Infrastructure Data, fixed-fee and time-based professional engineering services, and outcome or performance-based engagements (notably chemical optimization contracts that monetize measured savings). Named customers include large utilities and councils such as Wellington Water, Watercare, Sydney Water, Severn Trent Water, Melbourne Water, Tauranga City Council, and Fonterra. The company claims a "market majority" position in NZ compliance management software for water utilities and is referenced in industry sources as having one of the largest water process engineering teams in New Zealand. Lutra maintains offices in Lower Hutt (NZ HQ), Hamilton (NZ), Brisbane (regional ANZ HQ), and Melbourne.

Name

Lutra

Legal name

Lutra Limited

Website

https://lutra.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Lutra is a New Zealand-based provider of water and wastewater treatment software (Infrastructure Data SaaS platform) and process engineering services, serving municipal councils and water utilities across New Zealand, Australia, and the UK.

Ownership category

akta.pro rank

Product category

Water & Wastewater Operations Management Software

NAICS

Water Supply and Irrigation Systems (221310), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Water Supply (4941)

akta.pro primary industry

Data Management, LIMS & Compliance Software (ELN, eDMS, reporting automation) (EUANAJAE)

akta.pro secondary industries

Environmental Data Integration, ETL & Interoperability (APIs, Standards, Data Pipelines) (EUAHAKAB), Online Monitoring, Sensors & Instrumentation (SCADA-integrated analyzers, probes, samplers) (EUANAJAC), SCADA, Instrumentation & Controls Integration for Water/Wastewater Projects (IMAFAGAK)

Keywords

• Water treatment software
• Wastewater management systems
• Process engineering services
• Compliance reporting software
• Water utility operations

Headquarters

HQ city

Lower Hutt

HQ country

New Zealand

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Subscriptions (Infrastructure Data): SaaS platform subscription for water and wastewater operations management. Customers pay for access to the ID platform including modules for compliance, monitoring, and reporting.
2. Process Engineering Services: Consulting services including process design, commissioning, optimization, training, and technical support for water and wastewater treatment plants.
3. Chemical Optimization Services: Optimization of chemical dosing systems resulting in direct operational savings for clients. Performance-based value delivery.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels8 records

Core offering

Lutra provides water and wastewater treatment software and engineering services. Its core product is the Infrastructure Data (ID) SaaS platform, which integrates SCADA, IoT, laboratory and field data to automate compliance reporting and provide operational insights for water utilities. This is complemented by specialist add-on modules (Advanced Process Modules, Advanced Schedule Generator, Compass coagulant control, LutraLearn, License to Operate) and a professional services practice covering process design, commissioning, optimisation and transition support.

Product overview

Lutra offers a modular SaaS platform called Infrastructure Data (ID) for water and wastewater operations management, complemented by specialized add-on modules and professional engineering services. The core ID platform provides real-time data capture, compliance reporting, and operational insights by combining data from SCADA, IoT devices, laboratories, and field teams. Advanced Process Modules (APMs) extend the platform with pre-built analytical dashboards for specific treatment processes including Activated Sludge, Biofilm Processes, Chemical Consumption, Filter Performance, and Cyanobacteria monitoring. Additional modules cover inputs (Devices & Soft Sensors, Forms, Lab Sample Manager) and outputs (Dashboards & Batch Reports, Geospatial, Consents, License Manager, Alarms, Messaging). The Advanced Schedule Generator creates compliant sampling schedules with route optimization. Compass provides patented coagulant dose control. LutraLearn offers online training for non-technical staff, while License to Operate (LTO) provides video-based operator training. Professional services include water and wastewater treatment engineering, process optimization, and transition support for Local Water Done Well.

Differentiator

Problem solved

Functional benefit

Brands

• Infrastructure Data (ID): Cloud-based infrastructure data platform designed for water utilities for monitoring, reporting, and compliance management.
• LutraLearn
• Compass
• License to Operate (LTO)
• Advanced Schedule Generator (ASG)

Products and services

• Infrastructure Data (ID) SaaS operations management platform for water and wastewater utilities that combines data from laboratories, SCADA, IoT devices and field teams to automate compliance reporting, provide operational insights, and manage asset performance.
• Advanced Process Modules (APMs) Pre-built analytical modules combining Infrastructure Data with Lutra's process engineering expertise to monitor specific treatment processes including Activated Sludge, Biofilm Processes, Chemical Consumption, Filter Performance, and Cyanobacteria monitoring.
• Advanced Schedule Generator (ASG)
• LutraLearn Online video-based training platform for water and wastewater treatment, targeted at executives and office-based staff without industry background. Covers treatment technologies, common challenges, and reporting requirements.
• License to Operate (LTO) Web-based operator training and competency assessment system using video content to train operators at four certification levels, covering plant operations, SCADA controls, and maintenance activities.
• Compass Coagulant Control Patented advanced coagulant dose control system using feed-forward control algorithms to automatically adjust coagulant dosing based on raw water quality changes, replacing manual or streaming current meter control.
• Water Treatment Services Process engineering services for water treatment including investigation, process design, commissioning, optimization, and remote process support from experienced water treatment engineers.
• Wastewater Treatment Services Process engineering services for wastewater treatment including process design, optimization, pilot plants, incident investigations, operations support, and training.
• Process Optimization Services Expert engineering services to optimize treatment processes for chemical, aeration, and plant production performance improvements with demonstrated cost savings.
• Local Water Done Well Transition Services Consulting services supporting councils through the Local Water Done Well transition including asset assessment, operations support, staff training, masterplanning, and Infrastructure Data implementation.

Quantifiable outcome

• Advanced process control saved Wellington Water $650k per annum in operating costs
• +10 more outcomes

Named customers21 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature12 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Apex WatercoreStrategic or Co-development PartnerPartnership for MBBR (Moving Bed Biofilm Reactor) wastewater treatment plant design and construction. Apex Water built the MBBR system at Katikati WWTP while Lutra provided technical advisory, pilot testing, process design review, and commissioning support.
• Commercial LaboratoriescoreTechnology or IntegrationTwo-way integration with commercial laboratories allowing sample scheduling, tracking through chain of custody, and automatic receipt of test results in Infrastructure Data platform.
• Connexis (Industry Training Organisation)coreStrategic or Co-development PartnerPartnership to develop NZQA Level 4 Apprenticeship qualification content for water and wastewater treatment. Lutra authored e-learning content for 27 Unit Standards and developed online SCADA training tool.
• AFI (Advanced Filtration International)minorStrategic or Co-development PartnerPartnership to develop unique online SCADA training and assessment tool for New Zealand water industry - described as a world first.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• SUEZ / Idrica: SUEZ's Idrica platform offers a water-utility data management and customer/operations SaaS for water networks, with strong play in Spanish-speaking and European utilities. Comparable to Lutra's Infrastructure Data as a vertical compliance/operations cloud platform for water utilities.
• Royal HaskoningDHV (Aquasuite / Nereda): Royal HaskoningDHV combines advanced wastewater treatment technology with Aquasuite software for plant optimisation and data management. Directly comparable to Lutra's pairing of engineering services with ID data software in water/wastewater.
• Trimble (Trimble Unity / Cityworks): Trimble Unity and Cityworks provide water and wastewater utility asset and operations management software targeted at municipal utilities. Comparable to Infrastructure Data in serving council-driven compliance, mobile field workflows, and asset-centric use cases.

Broad incumbents

• Bentley Systems (OpenFlows / WaterGEMS): Bentley's water infrastructure modeling suite (WaterGEMS, HAMMER, OpenFlows) plus iTwin platform serve water utilities globally for hydraulic modeling and asset performance. Overlaps with Lutra's modeling and compliance reporting scope, though Bentley is a broader infrastructure software incumbent.
• Xylem (Visenti): Xylem's smart water portfolio (including Visenti network analytics) combines hardware sensors, network modelling and analytics for utilities. Overlaps with Lutra's data/analytics and operational monitoring value proposition for water networks.
• Schneider Electric / AVEVA: AVEVA (under Schneider Electric) supplies industrial data infrastructure (PI System) and operational software widely used by water utilities for SCADA, historian, and analytics — comparable infrastructure layer to Lutra's Integration and Devices/Soft Sensors modules.
• SCS Engineering / HACH (LIMS): Provides lab information management systems and water-quality data solutions for utilities and laboratories. Overlaps with Lutra's Lab Sample Manager and compliance reporting modules.

Regional players

• Hydroscope / Watertech Analytics: Regional water data analytics vendors serving Australian utilities with SCADA/IoT integration and compliance dashboards. Compares to Lutra's Infrastructure Data positioning across Australasia with local regulatory expertise.
• i20 Water / i2O: i2O provides pressure management and network optimisation hardware/software for water networks. Listed by Lutra as an integration partner, and overlaps with Lutra's pump/analytics and water network data use cases in Australia/UK.

Emerging players

• Inductive Automation (Ignition): Ignition is a SCADA/IIoT platform used by many water utilities for data acquisition, visualisation and historian functionality — the integration layer that Lutra's Devices & Soft Sensors modules plug into at many customer sites.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@lutrawater
• LinkedInlinkedin.com/company/lutra
• Xx.com/LutraWater

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds2 records

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lutra