Hospitality at Work

What Hospitality at Work does

Hospitality at Work is a B2B commercial property management company that applies hospitality-inspired operating principles to office buildings. Founded in 2019 as a subsidiary of Lowe — a private real estate firm with roughly five decades of hotel, resort, and institutional property experience — the company provides managed services to commercial property owners, REITs, and institutional investors across California and Colorado. Core service modules include Tenant Services (on-site building hosts, programming, wellness, and community events), Owner Services (accounting, financial reporting, construction management, lease administration, GSA compliance, expense benchmarking, and pre-development consulting), and Building Services (HVAC maintenance, energy optimization, C-PACE project management, and commissioning). All building and engineering work is delivered through a trusted affiliate partner, allowing Hospitality at Work to concentrate internal resources on hospitality-led tenant engagement and owner advisory.

The company's central technology asset is a proprietary high-touch tenant engagement platform developed internally by SVP Daisy Gauck. It combines a customized communication app — supporting work orders, tenant networking, and information access — with programming workflows for events and wellness activities. Management states the platform has delivered year-over-year improvements in tenant satisfaction and net operating income. A broader hospitality-driven property management platform integrates accounting, vendor management, and lease administration. The company does not disclose public pricing; revenue is generated through management fee contracts negotiated directly with building owners and institutional clients.

Hospitality at Work pursues a B2B enterprise field sales motion, led by EVP Marty Caverly, who oversees national office property acquisitions under Lowe's broader real estate investment activities. Co-CEOs Mike Lowe and Rob Lowe (of the founding Lowe family) provide strategic oversight. The company was effectively built through Lowe's 2019 acquisition of Denver-based RISE Commercial, whose President T.J. Tarbell now co-leads the platform alongside Gauck. In October 2025 the company acquired Vector Property Services, signaling continued inorganic expansion of its managed portfolio beyond its current two-state footprint.

Name

Hospitality at Work

Legal name

Hospitality at Work

Website

https://hospitality-work.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

251–500 employees

Short description

Hospitality at Work is a B2B commercial property management firm that delivers hospitality-inspired tenant engagement, owner advisory, and building services to office building owners and institutional investors, primarily in California and Colorado.

Ownership category

akta.pro rank

Product category

Commercial Property Management

NAICS

Real Estate Property Managers (53131)

SIC

Operators Of Nonresidential Buildings (6512), Real Estate Agents & Managers (For Others) (6531)

akta.pro primary industry

Workplace Hospitality & Office Services (Pantry, Refreshments, Supplies) (BPABAEAF)

Keywords

• Commercial property management
• Tenant engagement services
• Hospitality property services
• Office building management
• Commercial real estate services

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Property Management Services: Commercial property management services for office buildings, including tenant services, building maintenance, and operational management. Revenue is generated through management fees from building owners and institutional clients.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Hospitality at Work provides hospitality-inspired commercial property management services for office buildings, combining hotel-level service standards with property management functions. Its offering spans tenant engagement (on-site hosts, programming, wellness, events), owner services (accounting, construction management, lease administration, compliance), and building services (HVAC, energy optimization, maintenance) supported by a proprietary tenant engagement platform.

Product overview

Hospitality at Work operates as a hospitality-inspired commercial property management platform with a unified offering that combines multiple service modules. The core Hospitality-Inspired Property Management Platform serves as the foundation, which integrates a Tenant Engagement Platform for high-touch tenant experiences. Service delivery is structured across three interconnected modules: Tenant Services (on-site hosts, programming, wellness), Owner Services (accounting, construction management, lease administration), and Building Services (maintenance, HVAC, energy optimization). All services are delivered with hospitality principles to create superior office experiences.

Differentiator

Problem solved

Functional benefit

Products and services

• Tenant Engagement Platform
• Tenant Services
• Owner Services
• Building Services
• Hospitality-Inspired Property Management Platform

Quantifiable outcome

• Tenant satisfaction and NOI increases year over year
• +1 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered minor and core.

• RISE CommercialminorStrategic or Co-development Partner · 1 January 2019RISE Commercial was a leading CRE service provider based in Denver, CO that was acquired by Lowe in 2019. T.J. Tarbell, who co-leads Hospitality at Work, previously served as President of RISE Commercial prior to the acquisition. Building and engineering services are now provided through this trusted affiliate.
• LowecoreStrategic or Co-development PartnerLowe is the parent company of Hospitality at Work. As a private real estate company, Lowe has managed hotel properties for almost fifty years and has a long history in commercial, residential, and institutional real estate. Hospitality at Work operates as Lowe's hospitality-inspired commercial property management platform, applying the parent's hospitality expertise to office environments.
• Building and Engineering Services AffiliateminorStrategic or Co-development PartnerAll building and engineering services are provided by a trusted affiliate partner, enabling Hospitality at Work to focus on hospitality-driven tenant services and management while leveraging specialized technical expertise for building operations.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• CBRE Group: The largest global commercial real estate services firm, offering property management for office buildings alongside brokerage, valuation, and investment sales — directly comparable to Hospitality at Work's core PM offering at much larger scale.
• JLL: Global real estate services firm with a substantial commercial property management practice and workplace experience offerings — competes for the same institutional owner mandates as Hospitality at Work.
• Cushman & Wakefield: Full-service CRE services firm providing property management, facilities, and tenant experience services for office portfolios — directly comparable in service mix and target customer base.
• Newmark Group: Full-service commercial real estate services firm with growing property management and workplace experience capabilities — competes for institutional office owner mandates.
• Colliers International: Global CRE services firm with property management for office and other asset classes — comparable in services and target customer segments.
• Hines: Global real estate investor, developer, and operator with deep office ownership and third-party management — operates in overlapping institutional office owner relationships.
• Tishman Speyer: Global real estate investor and operator known for trophy office assets and on-site tenant experience programming — directly comparable to Hospitality at Work's hospitality-driven office management approach.
• Brookfield Properties: Major owner-operator of office properties with branded workplace experience platforms — competes for institutional office management mandates and has comparable tenant amenity programs.

Direct peers

• Lincoln Property Company: One of the largest privately held U.S. commercial real estate managers with a sizeable office property management platform — closest comparable in scale and ownership type to Hospitality at Work.

Others

• Lowe Enterprises: Parent company of Hospitality at Work; a long-standing privately held real estate investor, developer, and manager across office, hotel, residential, and institutional asset classes — provides the platform, deal flow, and hospitality heritage underlying Hospitality at Work.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/hospitality-at-work

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospitality at Work